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jreynaldos
Contributor I
September 8, 2019
Question

Does Port adjust the sync lag for AV receivers?

Just received the email about the new product offering, including the new port.

Currently, I have a Connect attached to my Yamaha home theater with Play:1 speakers in adjacent rooms/areas. I cannot get through the 70ms lag produced by the AV receiver’s signal processor when streaming with any other device. Using analog input has reduced the lag, but it’s still annoying.

Dies Port address the timing differences for 3rd party devices? If so, HOW?
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      jreynaldosAuthor
      Contributor I
      September 14, 2019
      Quite simply @jgatie, If you stream first to the AV receiver with a single Sonos Connect, Yamaha will distribute the music to the other Yamaha devices in perfect sync as the Receiver itself is managing the music stream.

      while not what I wanted to do (as I have multiple Sonos devices), it is still the only option that accomplishes my goal without hard wiring the whole house. It would be great if Sonos provided a way within the settings to adjust the delay to individual devices.
      tomdirickx
      Lyricist I
      October 3, 2019
      Sonos could implement a solution similar to what Apple just released on the Apple TV for wireless audio sync: https://support.apple.com/en-us/HT210526.

      Sonos could use their app to measure the delay between a source single and the audio through the AV receiver and the other Sonos speakers. With this information Sonos can reduce the delay/lag between the 2 sound systems (AV receiver and wireless speakers).
        John B
        October 3, 2019
        The app is just a remote control. I suspect the task of doing this is bigger than you think. But more significantly, Sonos have products that are designed to be used for AV. The Port isn't one of them. I cannot imagine any reason why Sonos would divert scarce resources to do anything about this.

        As I said before, not a snowball's chance of this happening.
        JC66
        Lyricist I
        November 23, 2019

        Similar interest.

        I have a connect with the same issue.

        If the Port was better - this would solve it.

          John B
          November 23, 2019

          Similar interest.

          I have a connect with the same issue.

          If the Port was better - this would solve it.

          This is not a problem Sonos needs to solve. The Port syncs perfectly with other Sonos units, as does the Connect. 

          dmpace
          Lyricist III
          December 9, 2019

           

          Similar interest.

          I have a connect with the same issue.

          If the Port was better - this would solve it.

          This is not a problem Sonos needs to solve. The Port syncs perfectly with other Sonos units, as does the Connect. 

           

          I agree. They don’t need to solve it. But it would be pretty fantastic if they did. Yamaha definitely won’t. 

            Lam314
            Lyricist III
            December 27, 2019

            It’s definitely a problem.  I have a Connect hooked to my stereo receiver.  My stereo has a turntable and CD player and many speakers.  I have 3 Sonos play 1 speakers, a playbar, a play 5 and a subwoofer.  I owned the Sonos and my husband had the stereo.  When we got married, we combined systems and it was a huge pain in the neck.  I figured out the Connect and had it so that there was a barely noticeable delay from the stereo speakers compared to the Sonos speakers.  I recently replaced my Bridge with a Boost (at Sonos’ recommendation) and now I have about a 2 second delay (the Sonos is slower).  It’s not tolerable.  I spent an hour on the phone with tech and they can’t fix it.  I’ve read all the posts I could find in here and can’t fix it. I was seriously hoping that the port would resolve the issue so that I could listen to albums and CDs through the Sonos speakers.

             

              Lam314
              Lyricist III
              December 27, 2019

              Similar interest.

              I have a connect with the same issue.

              If the Port was better - this would solve it.

              This is not a problem Sonos needs to solve. The Port syncs perfectly with other Sonos units, as does the Connect. 


              I think it’s a problem they need to solve.  It pisses me off.  They advertise that with a Connect you can stream albums through the Sonos speakers.  Sure -- if you turn the stereo speakers off it works, but the delay is maddening.

                Jack_25
                Lyricist III
                January 21, 2020

                It’s infuriating. Because they don’t merely hide an issue that’s well established, their marketing actively leads consumers to believe it syncs perfectly with your other Sonos components (while “technically” being able to deny they do this).

                I bought 3 Connects (one an Amp), and they drive me bonkers, regardless of AVR or Pure Direct settings or room. I simply can’t use my existing dozen Sonos speakers at the same time as my Connect speakers...meaning I have two sets of speakers in some rooms...Sonos and non-Sonos in the same room, doubled up, so that when I want to, I actually *can* stream the same music throughout the entire house with no sync issues. (That’s such a ridiculous thing to have to resort to, i.e., have two speakers in every location, non-Sonos for movies or higher fidelity, Sonos for when someone wants convenient while house streaming.) 

                I’ve convinced folks to buy over 100 Sonos speakers over the years. I was an evangel. I don’t recommend Sonos to anyone anymore. Because of this very issue.

                Either add the ability to manually delay output from normal Sonos speakers, perhaps via a slider, or heck - DON’T fix the issue...after years of an army of complaints, I simply don’t care if you fix it anymore! - but DO clearly note on Port and Amp boxes and on product info pages that it does NOT usually play well with Sonos speakers (Yamaha direct AVR as a frequently mentioned exception)...it’s one or the other...all Sonos speakers or all Port/Amp speakers. 

                  Jack_25
                  Lyricist III
                  January 21, 2020

                  Btw, this would be an utterly “first world problem”, except that I actually don’t care if they fix it. It’s the breach of trust, the feeling of being misled, that’s the big issue imho. Misleading those who trust you is a problem as old as our species.

                   

                  The actual fix is a small issue that’s needed (because the sync issue is real), but probably very low on a list of priorities that includes solving more important or pressing issues. 

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