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Contributor I
June 15, 2017

Dear Sonos, please, I'm begging you - add a password protection mechanism to the Sonos Controller

Hello.

I would like to formally make an enhancement request. Please, please, please, add a password protection mechanism to the Sonos Controller.

I work in a variety of offices that have spent a small fortune on Sonos equipment, and we have the same problem at each office: People hijack the Sonos, skip other people's music, play inappropriate music, tweak the volume, etc.

A simple password protection mechanism would rid me of so many headaches without the need for advanced network configuration changes.
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20 replies

Insertusernamehere
June 15, 2017
Hi Aaron, the solution to your problem is to make messing with the music a fire-able offense. :D:D:D
Ryan S
Retired Sonos Staff
June 15, 2017
I edited a word above.

Also, it's definitely a request we've gotten and I'll make sure to add your name to the list of those interested. You'll find several threads here on the same line of requests.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Contributor I
June 15, 2017
Hi Aaron, the solution to your problem is to make messing with the music a fire-able offense. :D:D:D Agreed! Except that there's no audit trail, and the person who we think is responsible is denying that it's them.
Contributor I
June 15, 2017
I edited a word above.

Also, it's definitely a request we've gotten and I'll make sure to add your name to the list of those interested. You'll find several threads here on the same line of requests.
Thanks Ryan! I'll admit that I've seen a few threads before, but they never seem to go anywhere -- some are even years old, and don't seem to get any attention. I started a new thread in the hopes of bumping this up to the top and maybe getting a feature put on the product roadmap?
Ryan S
Retired Sonos Staff
June 15, 2017
I started a new thread in the hopes of bumping this up to the top and maybe getting a feature put on the product roadmap?

We generally don't discuss what's coming, though you probably know that we're working on voice control with Amazon Alexa devices right now and a few other things. Other than what's already been announced we can't speak to what's up next. I'll make sure to pass your interest along, but nothing to share today.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
ratty
June 15, 2017
Hi Aaron, the solution to your problem is to make messing with the music a fire-able offense. :D:D:D Agreed! Except that there's no audit trail, and the person who we think is responsible is denying that it's them.
Actually there is, after a fashion. The internal logs capture which IP address executed significant playback commands (play, next, etc). Talk to Sonos Support.
whosoever
Enthusiast II
June 20, 2017
This is the #1 feature needed IMHO.
"Music can name the unnameable and communicate the unknowable." -Leonard Bernstein
Insertusernamehere
June 20, 2017
This is the #1 feature needed IMHO.

Im with you, could use passwords and/granular controls. But for me a few more enhancements probably are ahead (just imo)
Alexa
Audible
adding more 3rd party app support
YouTube
HDMI/dts/dd+/dtshd/7.1 on Playbar/playbase persistent/virtual room groupings
Local library enhancements like recently added, multi genre, smart/dynamic playlisting
+A dozen more but my thumbs are tired and my voice hurts from yelling at my Google assistant.
melvimbe
June 20, 2017
Just a thought, but if that feature is added, it needs to be added optional or before Sonos starts integrating with Alexa and others. The feature wouldn't just be on the controller, but would need to be added to the speakers and such themselves. Otherwise, it would be like putting a lock on the door, but leaving the windows wide open.

The controller isn't the only way to control a system. There is also the hard buttons. More importantly, there is the open API. You would have to add password functionality to this as well. And that won't sit well with all the 3rd party stuff and customers out there that uses the API. For example, I use a lutron hub to control my Sonos. Turns on music and lights every morning. I don't want that to suddenly break because of a password I don't care about, then have to wait for Lutron to upgrade their hub firmware.

And of course, the password functionality would have to be in Alexa integration. You certainly don't want to inadvertently break that when it comes out.
Danny
whosoever
Enthusiast II
June 20, 2017
This is the #1 feature needed IMHO.

Im with you, could use passwords and/granular controls. But for me a few more enhancements probably are ahead (just imo)
Alexa
Audible
adding more 3rd party app support
YouTube
HDMI/dts/dd+/dtshd/7.1 on Playbar/playbase persistent/virtual room groupings
Local library enhancements like recently added, multi genre, smart/dynamic playlisting
+A dozen more but my thumbs are tired and my voice hurts from yelling at my Google assistant.


I would love all that. In my environment, I need to be able to secure it. Everything else is a want for me.
"Music can name the unnameable and communicate the unknowable." -Leonard Bernstein