Connect second speaker to wired network

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Due to connection problems I just had an online chat with support, and he suggested to connect a speaker (besides the already connected Boost) to the wired network. All 11 speakers are on a ‘wifi-vlan’, and both the Boost and One I try to connect are on that VLAN, both as untagged ports. But when I connect an ethernet cable the One, the network times out, unresponsive. Do I need to set anything special on my network devices (vlan) to connect 2 Sonos devices to the network?

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rattyAnswer

With two or more Sonos devices wired the core network has to handle STP traffic correctly, else a loop develops and a broadcast storm takes the network out. Specifically, the wired path between the two (or more) wired units needs to forward BPDUs.

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SonosStreamerAuthor

Trending Lyricist I

It seems like both the switches are STP configured, not RSTP, right? Or am I missing something?

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SonosStreamerAuthor

Trending Lyricist I

OK, first of all, thanks especially @ratty, because you pointed me into the right direction. I turned out that my ‘core’ switch didn’t have STP enabled on the interface connected to the next switch. So I got 2 speakers connected now, but it still not great. In the living the players pick up the stream in 1-2 seconds, great! But the next level in the house takes sometimes minutes before the stream is picked up. I will check with support as well (04071100), but ideas are very welcome.

Ken_Griffiths

OK, first of all, thanks especially @ratty, because you pointed me into the right direction. I turned out that my ‘core’ switch didn’t have STP enabled on the interface connected to the next switch. So I got 2 speakers connected now, but it still not great. In the living the players pick up the stream in 1-2 seconds, great! But the next level in the house takes sometimes minutes before the stream is picked up. I will check with support as well (04071100), but ideas are very welcome.

Did you double-check your switch STP settings with the Sonos support document-link posted earlier…

This one: https://support.sonos.com/s/article/2118

…and is all good there?

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SonosStreamerAuthor

Trending Lyricist I

I’ve tried to get the exact settings, but I’m working with Cisco, as well as TP-Link. It says: Bridge Settings is Priority 4096, is that the global setting for the switch?

Bridge Settings
Priority	4096

Ken_Griffiths

I’ve tried to get the exact settings, but I’m working with Cisco, as well as TP-Link. It says: Bridge Settings is Priority 4096, is that the global setting for the switch?

Bridge Settings
Priority	4096

Don’t know, not sure. It’s not really my area, but I’m all for trying such things, to see if it may improve the lag you’re experiencing.

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