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Bongo2000
Contributor I
December 13, 2012

Cisco wireless LAN controller with Sonos

Hi

I have a Cisco layer 3 switch (Catalyst 3560) and a wireless LAN that uses a Cisco LAN Controller (WLC 2504) and AP1042 access points.

I have connected the Sonos components to the wired LAN on the same subnet as a computer with my music library, and it is able to connect to the Sonos components.

However, I am unable to get my iOS devices on the WiFi network (same subnet) to connect to the Sonos components. I have enabled multicast on the WLC, and added the multicast group address 239.255.255.250 that I found on forum number 27459. (The iOS AppleTV Remote app started working when I enabled multicast, so there's some indication that it's working generally.)

Does anyone have experience with this that you could share? Are there other configuration parameters--on the WLC or the switch--that need to be set?

Thanks
Bongo
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21 replies

ratty
ratty
December 13, 2012
This may help: http://forums.sonos.com/showthread.php?p=144399#post144399
Bongo2000Author
Contributor I
December 13, 2012
I'll double-check the global multicast. Thanks
vwpower44
Contributor III
December 13, 2012
Last one I was on like this, the Controll was set for Multi-cast, and the AP's were not. Only lost a couple hours....
Bongo2000Author
Contributor I
January 14, 2013
Back from trip, will ask my network support to check this too . . . appreciate this. By the way, if anyone has other problems along this line, Sonos sent me a document on this topic.
mehaul
Lyricist I
December 9, 2014
Back from trip, will ask my network support to check this too . . . appreciate this. By the way, if anyone has other problems along this line, Sonos sent me a document on this topic.

Hey Bongo, can you forward me that document?
NoBoB
NoBoB
December 10, 2014
Welcome to the forum.

Bongo2000 hasn't visited the forum in 18 months or so. If Sonos sent that document to him, they'd certainly send it to you as well. Contact Sonos Support.
mehaul
Lyricist I
December 11, 2014
Thanks NoBob
bradone1
Lyricist I
January 7, 2015
i was able to get it working just fine by doing the following steps. i now have 4 sonos devices running on the new cisco 1700 series waps with the 2500 series controller firmware v8.0.100

enabled broadcast forwarding on controller page in general

changed multicast mode to multicast and used address 239.255.255.250 as the multicast group address field on the same controller page in general

enabled global multicast mode checkbox on multicast page under controller

i also enabled mDns snoop on the controller page and then in the general sub menu

i also then went to wireless page and clicked on each wireless radio and went to advanced tab and clicked on enable mDns snoop check box for each, saved config

sonos was able to be found with the iOS app on the iphone through the cisco waps controlled by the 2500 series, no problems after that since!
    Scotty12
    Lyricist I
    September 23, 2015
    Thanks Bradone1. I have had the same problems with Cisco Aironet 2602i configuration, because my apps were not connecting to the Sonos components. I have used steps that you described and enabled broadcast on broadcast on controller page in general, changed multicast mode, enabled mDns snoop on the controller page and saved configuration. I'm not an expert in such kind things, but that was enough to run everything normally. Thank you!
    Siga200
    Lyricist I
    March 1, 2016
    Hi,

    Even with all the great hints, I don't get our SONOS PLAY:1 work on our CISCO WLAN environment.
    I try to connect a SONOS Play:1 by using the iPhone APP. It works until it should switch over to the WLAN. All steps before are ok. I have also tried to configure SONOS Play:1 through the Ethernet Cable. Unfortunately with the same result.
    On a “Home User WLAN” (not CISCO) it works smooth, so basically my SONOS Play:1 and my iPhone APP is working fine.

    Our environment:
    WLC Controller: CISCO WLC 2500 Series (Software 8.2.100.0)
    Access Points: AIR-CAP2702I-E-K9

    Any ideas? Does anyone know the Magic trick to get it work?

    Best regards,
    siga200
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