changed wifi password and sonos wont connect

  • 18 June 2023
  • 2 replies

I recently changed my Wi-Fi password and Sonos can’t connect now. 

I’ve tried the steps the app suggests, and when it comes to writing the new password, it says Sonos cannot connect even with the new password typed.

if I try to just “add new device” - the devices simply do not appear. 

have lost 3 hours trying and nothing. Tried to reset the app, that also did not work. 

haven’t changed anything else on my router (all same equipment and network) - and nothing. 

any ideas? 

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2 replies

Userlevel 7
Badge +20

Do you have a separate password and SSID for 2.4 and 5 frequencies.  Try turning off the 5 frequency and try again.

Userlevel 7
Badge +18

Can you try temporarily connecting via Ethernet cable?