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ceiling20
Avid Contributor I
August 12, 2020

Ceiling Height.

[ Ceiling Height: 20’: Dolby Atmos ]

Aug. 12, 2020

 

Dear Community Friends,

 

In a conversation with Sonos Sales today, I understand that the Sonos Arc’s recommended maximum ceiling height is 14’.

 

I am wondering if there a community member who has tried the Sonos Arc in a 20’ ceiling height environment - if yes, please share your experiences - if there was any degradation in the quality of Dolby Atmos, was it enough to warrant not investing in the product?

 

Please advise.

 

Thanks.

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ceiling20Author
Avid Contributor I
December 11, 2020

Dear Community Members,

As promised, I am pleased to share my experience and the sound performance outcome from my experiment to use the Sonos Arc Surround Set in my 20’ high flat ceiling environment.

Background

As you may be aware, I called Sonos, Samsung and Logitech, and also consulted this Community Forum for advice on this matter given the high ceiling environment. Unfortunately, there was no input on this matter.

I pressed forward with my experiment, and very carefully selected a young Santa Ana, CA based entrepreneur Josue Mejia of Control My AV, LLC / (714) 487-1020 to assist me in filtering ideas for potential high-impact sound solutions, and to facilitate a proof of concept or pilot with a Dolby Atmos Sound System. Yes, I must admit that I was nervous shelling out cash required for this experiment.

​​​​​​​​​​​​​​​​​​​​​Selected Equipment Configuration

Sonos: Surround Set Arc, Sub / Gen 3 and One SL / Pair.

Samsung: Model # QLED - QN75Q90TAFXZA w/e-Arc HDMI3 Port.

Logitech: Harmony Elite 

Performance Outcome

I am delighted to share with all of you that the Dolby Atmos experience has been achieved - the Sonos iPhone App delightfully announces the presence of Dolby Atmos experience - WOW! . WOW! . WOW!

While I drove the overall process, wiring and install details provided by Control My AV, LLC played a major role in achieving what many said could be a challenge with my 20’ ceiling height.

 

Conclusion

I intend to communicate directly with the CEOs of Sonos, Samsung, Logitech and Dolby to share this experiment and its very-effective outcome. 

As you well know, The selected equipment configuration is pricey - I also know that many pricey homes have high ceilings that are higher than the 14’ recommended heights for a Dolby Atmos experience. My experience here could be a great asset to these companies as they target their current, and more affluent homes.

Any questions, please reach out to me or Josue Mejia of Control My AV, LLC / (714) 487-1020.

Best Regards - and to an awesome immersive sound experience!

… In Partnership and Service,

Raj Dhir / ceiling20

 

 

    jfitz945
    Lyricist I
    December 28, 2020

    Raj- Thanks for all the leg work in determining 20 foot ceiling effectiveness.  I’m considering the upgrade to ARC and also have 20 foot (possible 19 foot) living room ceiling.  Interested to know if it worked out of the box after using True Play to make automatic adjustments, or if you had to make specific/custom adjustments or mount in a specific way.

    Thanks,
    Joe

    melvimbe
    melvimbe
    December 28, 2020

    Performance Outcome

    I am delighted to share with all of you that the Dolby Atmos experience has been achieved - the Sonos iPhone App delightfully announces the presence of Dolby Atmos experience - WOW! . WOW! . WOW!

    While I drove the overall process, wiring and install details provided by Control My AV, LLC played a major role in achieving what many said could be a challenge with my 20’ ceiling height.

     

    The Sonos app would report that Dolby Atmos content is being played regardless of whether or not you’re hearing atmos content properly at your seating area.   Were you able to verify that the audio coming from the upfiring speakers reached the seating area?  I would suspect that with 20 ft ceilings, the audio would ‘land’ well behind you and be rather faint after having traveled around 30 ft. before reaching ear level.

    Danny
    ceiling20Author
    Avid Contributor I
    December 30, 2020

    Dear Joe / @jfitz945 & Danny / @melvimbe

     

    Joe: Arc install worked out of the box using Trueplay.

     

    Danny: to the best of my knowledge, I am hearing great sound content properly at the appropriate seating and adjacent areas. While the sound is amazing as the high-ceiling open area fills up with with great sound, I am trying to learn what exactly to expect from Atmos.

     

    Lastly, I am periodically experiencing a very brief sound cutting in and out. There is much on this matter on Internet and posts within this Community. I am researching this, and will provide feedback on this matter as I learn, and hopefully discover a resolution.

     

    Regards.

     

    … In Partnership and Service,

     

    Raj

     

     

     

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