Hey there,
I recently upgraded to the new Sonos app, and I can no longer group speakers from the Spotify app.
I get the blank screen below.
Anyone else seeing this? Is there a way to fix it?
Thanks!
Bug: Can’t group speakers from Spotify app
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Userlevel 5
+16
Hi
However, while Sonos engineers did write the API, it is Spotify engineers that implemented it in their own codebase, and Sonos wouldn’t have access to Spotify’s code for their app.
One of the things that I’d recommend, since there aren’t dozens of similar cases posted in the forums, is that you try deleting the Spotify app from your device, and downloading and installing a fresh copy. Frankly, I’d do the same thing with the Sonos app. When you install new copies, it will re-force a ‘handshake’ between the two systems, which might fix the issue. I’d also be tempted to reboot the router, but more as a precaution. It wouldn’t hurt to reboot whatever device you’re using, either.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.