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BrotherJim
Contributor I
December 4, 2024

Brightspeed Fiber Calix GigaSpire BLAST u6.2 Router And Sonos Products Not Found

SONOS app on Apple iPad

Brightspeed Fiber with GigaSpire BLAST u6.2 Router

 

I have used SONOS for years with both DSL and Spectrum cable. Today I had Brightspeed Fiber installed. The router has one SSID for both 2.4GHz and 5GHz.

 

Sonos products are not found on the network and of course will not connect.

 

Have tried …

  • Disabling the 5GHz radio in order to make ONLY 2.4GHz available
  • Disabling the router firewall entirely so there was no filtering of traffic in or traffic out

And assistance would be greatly appreciated. I’m all out of ideas to make SONOS work. Thank you !!!

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Stanley_4
Stanley_4
Grand Maestro
December 5, 2024

If you want to keep that router maybe grab an Access Point and wire it to the router, keep it several (minimum 3, 6 is better) feet from the router. Set it to use different channels than the router and a different SSID.

You want it in pure AP mode so turn off things like Client-Isolation or any internal server processes.

    BrotherJimAuthor
    Contributor I
    December 5, 2024

    ​@Stanley_4 … Thank you. All that is a bit over my head and something I’ve never had to get into before. Will have to research all that’s involved and try and get up to speed. Sounds pretty simple though … but I’ve said that before 😂

    I HAVE to keep the router regardless. Unlike most networks that contain VoIP Home Phones … this Brightspeed Fiber setup has the phone plugged into the Router instead of the Modem. There is a phone port on the Modem but it is disabled. So if I ditch the Router, I’d have to ditch my Home Phone … well that’s what I would run into if I tried to use my old TP-Link AX-3000 Router that worked fine with Sonos.

    So a logical alternative may be exactly what you have suggested !!! … now I just need to get up to speed and see what it entails. Thank You !!!

    Stanley_4
    Stanley_4
    Grand Maestro
    December 5, 2024

    I have an Ubiquiti U6-Pro now, was using an AC-Lite for a while, and both I and Sonos love them, a bit complicated to set up but a good value. TP-Link is another brand that seems to get good ratings, I haven’t use theirs though.

    I have no WiFi on my router and use the APs for all my WiFi and find it most reliable and since I got one powered over Ethernet it was easy to place in a central location and away from interference.

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