Had an existing sonos system for many years with multiple speakers no issues I was using the Sonos beta app and the Sonos 2 app … I have verizon coverage for internet. router is CR1000A I was using a orbi system with this no problem for a number of years…..
started have issues with internet speed and coverage etc…. and verizon said I need to remove my orbi and install their extender which came with the pian I have anyway so I did it…. the ext is E3200
I LOST MY WHOLE SONOS SYSTEM I CAN’T GET IT BACK EXCEPT FOR THE MOVE SPEAKER and I’VE TRIED ALOT OF THINGS I READ ON THE SUPPORT PAGES
EVERY TIME I CALL THE HELP LINE ITS A 80 MIN WAIT
I WAITED I DAY FOR 1 HOUR AND 45 MINS ONLY TO BE TOLD BECAUSE I WAS USING THE BETA APP THE GIRL COULDN’T HELP ME
AT THIS POINT I DON’T KNOW WHAT TO DO
DO I NEED NEW SPEAKERS BECAUSE OF COMPATIBILITY
I REALLY NEED HELP FROM A HIGH END PERSON SOMEONE WHO REALLY KNOW WHAT IS HAPPENING HERE
I THING IT MAY BE SOMETHING WITH THE FACT THAT THE WAY THIS ROUTER AND EXTENDER WORKS IT THE NEWEST WIFI NETWORK TECH AND IT IS S.O.N SELF ORGANIZING NETWORKING ETC.
ANY THOUGHTS
1 move
1 beam
2 play 3
1 play 1 with Alexa orginal
play 5 newest one
1 original playbar
1 original sub
2 play1
