Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

21405 Topics

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mahky_mahkContributor I
posted in Home theater

Sound Delay with 4K Roku Insignia TV and Play beam

As mentioned above, I am getting about a half second delay between the video and audio. This occurs on Netflix as well as on Xbox One. I can tell there is a delay since the headphones connected to the Xbox controller are ahead of the beam. This is not the case when using the TV speakers. I also have a play:3, a play:1, and the bridge set up. I connected the HDMI cable going from the Sonos beam to the TV's ARC. I have the audio set as Dolby D on the Insignia. ARC is checked in the System>CEC>ARC settings of the TV. The Xbox One has surround sound settings on. DTS Trusound is enabled on the TV and the dialog clarity is medium. I'm seeing that this is a common issue, has anyone found any fixes yet? I will be returning my Sonos Beam if I cannot get it to work in 2 weeks.

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M
5 years ago
Ryan Horn
Ryan HornContributor I
posted in Speakers

Speakers randomly dropping using most services? I have a solution!

I spent three to four hours on the phone with SONOS trying to solve this to no avail, but managed to finally solve it myself. The symptom: All speakers play SiriusXM simultaneously just fine (I have seven rooms with a 5.1 setup, 2.1 setup, playbar and sub, play 5, and the rest are a single play 1), but if I use Spotify, Tidal, Amazon Music, etc the speakers in different rooms would cut out and come back at random. Even different components in the same room, for instance a rear speaker or sub might drop in my 5.1 room then come back, or a L/R speaker in a stereo set. If I kept the groupings to a minimum, for instance two rooms, things seemed to work okay. Once I got above that, things would go to hell. Also, this is a two story 1400 sqft townhome with a brand new top-of-the-line $400 Netgear router with gigabit internet. I get about 800mbps on my iPhone as far away from the router as I can get in the house. Before this, I was in a one-story 900sqft place and was only using speakers i

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Ryan Horn
5 years ago
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cxdesouzaContributor I
posted in Home theater

Connecting Sonos Beam with Panasonic Viera TXP-42GT30

I have a Sonos Beam and a Panasonic Viera TXP-42GT30. The query is using Alexa via the Sonos Beam. I can ask Alexa to turn the TV sound up as well as turning the TV on/off. The issue is when asking to change TV channels and Alexa details that it can't find the TV device and go the Amazon Alexa app to enable the Panasonic TV via the Skills & Games section. I then search for Panasonic TV which I find & then click on 'Enable To Use'. It then asks me sign-in with my Panasonic ID, which I do. It then asks me to register the device first 'Please check the device information in "Smart Speaker Setting" on your TV This is numeric only and has four fields - you can enter 12 digits by the look of things. Where do I find the Device ID? I have looked through the Panasonic TV setting and cannot readily find it. Please advise or let me know if there is another way to get this to work,

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5 years ago
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roseylvContributor I
posted in Home theater

Thenos playbox mount (horrible customer service)

If anyone is looking to buy these expensive sonos mounts, think twice. I purchased 2 of the playbox mounts. Upon having my amazing electrician install them, my play1 speakers keep hitting the end piece of power cable. the power box that they include is not deep enough. After many videos back and forth to Thenos support, they claim there are "tricks to installing them" ok i said. They sent me pictures of their power outlet and it's different from the ones they included in my shipment. Their power outlet is deeper. i tried to call them 20 times and it always goes to voicemail. I tried to get in contact with the business owner but he refuses to reach out. His secretary is the only one responding after i threatened to do a chargeback. When you watch their installation videos, they make it look so easy LOL. Well it's not. I spent good money to have my electrician install these pieces of crap. I finally got one of them installed after many attempts with a screwdriver to pry the

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5 years ago
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nkeestroContributor I
asked in Home theater

Help with Onkyo TX-NR686 and 5.1

Hello community, would really really appreciate your help with this. Recently got the Onkyo TX-NR686 because it "works with Sonos." I have 4 Klipsch speakers installed in my ceiling and a Klipsch subwoofer (all hard-wired). When I did a test through the Onkyo receiver, there is sound running through all the channels. However, I hooked it up to a Sonos Connect Amp, and when I try to hook it up with my Sonos app on my phone, NOTHING happens. I will say that it does seem like the Sonos Connect Amp "Sees" my phone, because if I try to play a music track, and hit pause on the Sonos Connect Amp, it does pause it on my phone. I have the Sonos Connect Amp connected to the Onkyo via RCA. There's clearly something wrong here. I have it going into the correct outputs as I saw in this video, but still not working. (https://www.youtube.com/watch?v=gFFPJp8yFhg) Then, I installed the Beam - which I plan on using as my center channel... and it made me put that into a separate room.. but yeah, t

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5 years ago
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mtn viewwaContributor I
posted in Home theater

Sonos Beam issue with Samsung QLED QN65Q65FN

Unable to pair bluetooth headphones with Samsung TV when the Sonos Beam is being used/connected. The Beam is connected via HDMI ARC. Is there a solution that allows me to easily switch from listening with the Sonos system (Beam & 2 qty Sonos Player1's) to listening with headphones? Bonus would be if I'm able to listen with Headphones and Sonos system speakers, both of these options are available if Sonos isn't part of the equation.

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5 years ago
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barry3199Contributor I
posted in Home theater

How to mount a Beam to the bottom of TCL 43S403 tv?

Please help! Sanus' SMF218-B1 sonos beam mount screw holes do not line up with screw holes on the back of the TCL 43S403. FYI the 4 mounting holes on the back of the tv are 2” from center. The smallest option on the sanus bracket are 4” from center. Neither Sanus or TCL have a solution. Anyone know of a 3rd party adaptor to make these fit?

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5 years ago
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Marc_51Enthusiast II
asked in Home theater

Sonos Beam and Panasonic TV Lip Sync issues

Hi All I treated myself to the Beam during the Black Friday sale and have a couple of issues with lip sync on my Panasonic 65DX902B TV. The Beam is connected to the TV via the HDMI ARC connection. Stereo syncs fine from all sources, both the integrated TV apps and items connected to the TV via hdmi. My lip sync problems start when viewing sources outputting bitstream or 5.1DD. When viewing the TVs integrated Amazon and Netflix apps in 5.1DD the lip sync is ok. However, when I view the same material on the Apple TV in 5.1DD I get a lip sync mismatch. The same applies to the Xbox and PS4. I have tried to change the HDMI ARC to the Optical Output but I have the same issue. It's clearly a time delay issue between the TV processing the video material from the attached sources and at the same time passing the corresponding audio to the Beam. I'm just wondering why I don't have the same issue when using the integrated apps ? It's not anything for Sonos to fix, but I am wondering

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5 years ago
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jhnkarlssonContributor I
asked in Speakers

Wi-Fi Direct?

Hello I’m wondering if Wi-Fi Direct is something you are working on to implement. It would be great to be able to bring my Sonos One with me without bothering with a router. Is it only a software development for you to implement? You would also be competing with other bluetooth speakers and perhaps sell more units, plus another incentive not to buy a HomePod. Cheers, Johan!

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5 years ago
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Jonpaul31Trending Lyricist I
asked in Home theater

Beam and TV Remote (Sony Bravia)

Hi folks. I have set up my Beam on my Sony Bravia TV and almost everything appears ok. The thing I have problem is, is the fact the tv remote only transmits volume change commands through the Beam. I can’t use any other commands such as channel change, on and off, input, Netflix button etc. Any ideas? The Bravia Sync appears to be activated in tv settings. Just to clarify, I’m not referring to Alexa commands, just the tv remote. Help would be much appreciated. Thank you.

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J
5 years ago
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NuiboyContributor I
asked in Home theater

BEAM AND PS4 NOT CONNECT!!

Hi i bough a Play 1 and Beam, and i install it and it works perfectly on my Samsung Tv, but when i turn on my Ps4, the sound is working fine for a moment, but sundenly is disconnect and the sound only come out from television when i play on my playstation.. and i ave 4 Hdmi port.. TV BOKS CHROM CAST PLAYSTATION 4 SONOS BEAM is any ones know what's whrong!?? i have talk with the support many time and there can help me whit the big problem like this!?:@:@:@

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5 years ago
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RMP1Contributor I
posted in Home theater

Beam: Switching from Airplay 2 to Apple TV

Hi all: I've got an interesting problem. I have my Beam connected to my (CEC-enabled) Samsung TV via HDMI-ARC. I then have my Apple TV plugged into the TV via HDMI. I got everything to work when switching the Apple TV on with it's remote, which then turns the TV on automatically and enables the Beam. It also works in reverse when turning the TV off with the remote. Secondly, when everything is off and I stream Apple Music from my phone to the Beam (via Airplay 2), the music plays great. Note, the TV is not on when playing music. Now, the problem: after streaming music and wanting to go back and watch Apple TV...the Apple TV remote function described above does not work. Is the Beam somehow switching the TV input (despite it being off) when I stream music since it is plugged into HDMI-ARC? Then the Apple TV doesn't recognize the TV because the TV is on the HDMI-ARC input (the Beam) rather than the Apple TV input (regular HDMI)? Also not having much luck turning the TV on via Alexa.

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5 years ago
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kaaschrContributor I
asked in Home theater

Analog to digital Sonos Beam issues

I am trying out the Sonos beam but wanted to connect my projector to the beam using phono cables... But since there is only a HDMI input I bought an Analog to digital Audio Converter - Goobay (https://www.avxperten.dk/ad-converter/analog-til-digital-audio-converter-goobay.asp) so I could add phono to adapter -> get optical out and use the HDMI to optical adapter that comes in the box. But when I do this I have [b]1 second of sound, then 1 second of silence and this continues[/b]. I wrote the company that sold me the adapter and they suggested that it is because Sonos use an abnormal choice of frequency and thus their adapter did not work. Anyone that could envision a fix so one can get an Analog input into the beam? Anyone know whether Sonos plan to update so the HDMI accept more standard input?

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K
5 years ago
0305riff
0305riffContributor I
posted in Controllers and Music services

Beam Wallpapers

Is it possible to get the pattern wallpapers that the beam displays on the TV? They would make great laptop, mobile wallpapers but I can't find them anywhere.

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0305riff
5 years ago
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mlint16Contributor I
asked in Home theater

Xfinity remote volume control issue

The Xfinity remote initially controlled the volume from long distances and then it would only work if you were 5 feet or less away from the playbar.

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5 years ago
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Adamon17Contributor I
posted in Home theater

Sonos beam and Samsung anynet+

For as long as I've had my TV, only hdmi port 1 has appeared to work with anynet+. This is regardless of which devices are connected. I just got the beam and only hdmi port 3 is the ARC channel. Plugging the beam into port 1 allows control of the TV with the Alexa but obviously no sound comes out unless its in port 3, which doesn't allow for anynet+ control. Does anyone know if this is normal or if I can get anynet+ to work on multiple ports? I have tried power cycling and unplugging the TV already. It doesn't seem to matter if nothing else is connected or if they're all connected, it still only works with hdmi port 1.

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5 years ago
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SonosonEnthusiast I
posted in Home theater

WiSA

In 2019 there is a big WiSA push planned with LG, Klipsch, Bang & Olufsen, Axiim, Enclave, JBL and Pioneer. There will be LG OLED TVs that will work with any combination of WiSA certified wireless speakers. The speakers are capable of up to eight channels of uncompressed 24-bit wireless audio supporting Dolby Atmos and DTS:X. I saw this at CEDIA a few years back and it appears finally ready for consumers. It's amazing to imagine an entirely wireless Atmos surround system capable 24 bit audio. No HDMI or optical to the soundbar or any wires to speakers, other than power. Has anyone looked at WiSA technology and have thoughts on this wireless multichannel high-fidelty audio?

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5 years ago
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paulvanguraContributor I
posted in Home theater

Audio Issues with some programming via HBO NOW app

Long time lurker (thanks for all of the random help over the years), first time poster here. I've had a Sonos system for quite some time, and have both a 3.1 setup using the Playbar, and a 5.0 setup using the Beam. My Playbar and sub are connected to my 'main' living room television, a Sony XBR900E (65 inch) via optical. The Beam and 2 satellite Play 1s are connected to a TCL 6 Series in my basement via HDMI. I've also got various other Sonos speakers throughout my house, so I'm familiar and comfortable with the system. A few other setup related notes: - Verizon FiOS, gigabit service, no cable or satellite for TV (all apps/internet) - Sony TV is set to output Dolby Digital - Sony TV also has an Xbox One, Fire TV, Apple TV 4K, and Nintendo Switch hooked up to it, all via HDMI - Apple TV 4K is also set to output Dolby Digital at all times - No special settings for the Beam/TCL TV, aside from turning on CEC controls My issue is as follows: - When using the Sony TV/Playbar

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5 years ago
controlav
controlavMaestro
posted in Speakers

Today's Players have 32 times as much memory as the first Players!

I did a little analysis of the Sonos device range and the graph makes it clear that the newer devices, that support Alexa and AirPlay, need a lot more memory/storage (32x more in fact) than the early players. Also makes the reasons behind the 65,000 track limit pretty obvious.[img]2da4bb1d-25fb-4bf6-8168-b4a8604c0f5f.png[/img]

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controlav
5 years ago
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Ravica3Chromatic Producer I
asked in Home theater

Surround Speaker Placement Advise (with pictures)

After a lot od thought I decided to puchase the adjustable Sanus speaker stands fie my Sonos One's. Now that I finally have stands, need a little bot of advice for placement. Been on this forum for almost a month and have learned a lot for instance, my couch is against the rear wall is not a desirable listening but really have no choice there. I've placed the stands at the corner ends of the couch, but not really sure if i should point the speakers inward towards the listening position or firing forward. Your thoughts? Open to other possibilities also. Thanks in advance.

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5 years ago
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OdiContributor I
posted in Home theater

Netflix 5.1 and Sonos Solution

Hey guys, first post here and thought I would share a solution I've found to playing Netflix Dolby Digital 5.1 on the beam. I have used an NVIDIA Shield and an old Sony Tv with HDMI ARC (also worked with optical) along with a Beam and 2 Play ones. Apparently it works with Amazon Video and DTS 5.1 audio as well. I have only used it with Netflix so that's the only one I can verify for now. Here's the link to the instructions on how to do this. https://forum.xda-developers.com/shield-tv/orig-development/netflix-amazon-5-1-hdmi-arc-optical-t3894442

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5 years ago
inspire
inspireTrending Lyricist I
posted in Speakers

Sonos Play ONE Stereo pair on my Bedroom

Hi Sonos users! Here a very happy Sonos user (customer). I've been using it for a couple of months. At first I had only one speaker. Because it's expansive enough, I bought at first only one. I listened it one month and because it worked well, I bought another and formed them stereo's pair. All works fine, couple times I've got updates. Our bedroom is not big and Play ONE Stereo pair is completely perfect. I often use a timer that is very useful. It make it quiet so when playlist plays it doen't make it too long when sleeping that woudn't disturbed. We'll basically use Apple Music family package, but also the Radio and my wife loves use via Airplay2 things. We're very pleased. Interesting, how lots of people have it in the bedroom? I think it feels very nice. I just share my good opinion. :cool:

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inspire
5 years ago
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txsonosmattContributor I
posted in Speakers

Sonos Portable Speaker Solution

I know this has been mentioned before, but thought I'd chime in as another user who would appreciate a Sonos portable speaker solution. I'll quickly summarize my use case, some workaround/aftermarket solutions, and what a Sonos solution could look like. Use Case - Our medium size house on a small lot has a front yard and porch, back yard and porch, and narrow side yard with garden and shed, all places we spend time either relaxing or working or both. The porches have electricity, but not where I would mount or place a speaker, so adding Sonos speakers there requires a 15'-20' extension cord for a temporary solution or electrical work for a permanent install (which would then be an opportunity for theft). The side yard/garden/shed has no electricity and requires a 50'+ extension cord to get power to. A key point is all of these locations have WiFi coverage from the network my other Sonos speakers are on. Workarounds - I own a number of Bluetooth speakers that I usually use in thes

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5 years ago
MsCopernic
MsCopernicAvid Contributor I
posted in Home theater

Pioneer VSX-LX503

Hi, Pioneer is offering this AV receiver and announces that it can be used as a Sonos device with Sonos connect and a firmware update. Has anyone here tried this receiver?

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MsCopernic
5 years ago
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Achilles9171Contributor I
posted in Controllers and Music services

Sonos Beam Randomly Turning TV Off

My Sonos Beam is randomly turning off my TV. I had to do some digging and troubleshooting, but I have discovered that the TV Auto Play is the culprit that is randomly turning my TV off. I have turned the AutoPlay off and I do not have any issues. That said, I do want the beam to auto play when the TV is turned on in lieu of having to go into the app to do so. My kids don't have the app and unless they do, the TV sound wont come out of the beam. Any ideas? TV: OLED C7 - 65" Sonos Beam Connection - ARC port

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5 years ago
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