Contributor I

Sonos One "Sorry i dont understand"

Forum|Forum|5 years ago
August 6, 2021
1 reply
109 views

Sometimes even in a silent room, google will say “Sorry I dont understand”. Anyone else experience this? My other google home mini dont seem to triggered.

Once in a while this will happen 2 in the morning. Some times it says “Sorry I dont understand”

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James L.

Retired Community Staff

Hi @jsea206,

That certainly seems odd. Have you checked the Google voice command history to see what the assistant thought it heard? You can find this by going to your Google Assistant app and pressing your profile image in the top right → three dots in the top right → My Activity. This should take you to your Google Assistant Activity page where you can look for the times where the assistant replied unexpectantly, and see what it thought you (or someone else) said.

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