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Corey_in_Sydney
Contributor I
January 30, 2026

alarm time entry keypad not working

  • January 30, 2026
  • 14 replies
  • 207 views

Android latest version

Samsung S25 Ultra 

When setting alarm time, keypad isn't staying on screen which prevents entry of the numbers.

 

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    Airgetlam
    Airgetlam
    February 2, 2026

    Without repro details and a diagnostic that shows the issue, they’re unlikely to look at it. So as ​@106rallye says, a call in is your best bet. Merely posting in this thread is unlikely to get any significant activity. 

    Bruce
    Corey_in_SydneyAuthor
    Contributor I
    February 2, 2026

    Hey everyone - got the support bot and no human conversation escalation after these standard recommendations failed to improve:  Reset app, uninstall/ reinstall app, if not addressed then sent email to support.

    And heard nothing but crickets in 48 hrs.

     

    Airgetlam
    Airgetlam
    February 2, 2026

    Didn’t realize support had an email, only phone calls. They don’t list anything on the contact page. Which email did you send to?

    I wouldn’t count on the Chatbot, either, I’d want to talk to someone on the phone. 

    Bruce
    csgillespie
    Lyricist II
    February 5, 2026

    Same issue for me. S25

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