Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,088 Topics
  • 24,189 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
  • 2
  • 38
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
  • 7
  • 111
Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
  • 4
  • 179

3088 Topics

usnavyveteran60
usnavyveteran60Contributor I
posted in Amazon Alexa and Sonos

Disney Character Voices

I would love to have Disney voices instead of Alexa and you could call out say hey Olaf from Frozen or Elsa, Mickey Mouse, and more! Make it more flexible instead of just the plain old Alexa voice and Google Voice be it female or male. Would like it to were you could do your own thing with the voices! 

10
Airgetlam
2 years ago
M
mrgrievesAvid Contributor I
asked in Amazon Alexa and Sonos

Alexa Skills with a stereo pair of Sonos Ones

Hello,I have two Sonos Ones that I have now added as a stereo pair.  This seems to work great except for one thing.If I use an Alexa skill, the output only seems to come out of one speaker.  For example, if I open the Face the Music skill, I only hear the skill from one of the speakers.I believe that if I have a pair of Echo Dots then the skills will work in stereo, although I haven't enough dots to try this myself.Should Sonos be able to do the same thing or is it always limited to a single speaker for this kind of thing?I should say that I have enabled Alexa on both speakers.Ideally I would want Alexa to treat the 2 Ones as a single stereo device.

4
M
4 months ago
B
binkibootstrapContributor I
asked in Amazon Alexa and Sonos

Sonos Sub 3 with Alexa

I have my Sonos Arc playing my music via Alexa but is there a way for the Sonos Subwoofer 3 (which is connected) also adding to the sound? The music only seems to come from the soundbar. thanksMichael

3
AjTrek1
3 years ago
J
JoncuthbertContributor I
asked in Amazon Alexa and Sonos

Sonos and Alexa

Pretty sure that this isn’t a fault with my Sonos kit, but hoping others may have had a similar issue and know how to fix it.  I have two Echo Dots. One in the lounge and one in my bedroom. The lounge Dot works in conjunction with my Sonos PlayBase, which is paired with 2 Sonos One SLs. In my lounge, if I ask Alexa to play BBC Radio 2, she duly obliges and the music is played via the Sonos speakers. If I do the same thing in my bedroom, where the Dot works with a single Sonos One SL, Alexa plays Radio 2, but from the Dot speaker. What’s more, if I specifically ask her to play it on the bedroom speaker, she refuses.  I’ve heard that this may be a licensing issue, but that doesn’t explain why it works as desired in the lounge. I’ve double checked all the settings, and they are the same on both Dots and all the speakers.  Moderator edit: Added that “Ones” are in fact “One SLs”

7
Ken_Griffiths
1 year ago
V
vramos25Contributor I
asked in Amazon Alexa and Sonos

Compatibilidad de Alexa con Sonos Play:1

Buenos dias me gustaria sabes si Alexa es compatible con el altavoz Sonos Play:1. Gracias.

1
Ken_Griffiths
2 years ago
B
BoxmanContributor I
asked in Amazon Alexa and Sonos

Music will not play

Spotify and Tune In will not play on my Sonos I have switched router and have Deco M5All was fineNow Alexa is working When I say play xxx It says XXX from Spotify. However silenceI can control the speakers and play Spotify from the phone app. Alexa works for other skillsI've deleted apps skills etc many times I've rebooted speakers and reconnect to networkVery frustrating for such an expensive item Help needed

3
B
3 years ago
Ms.C
Ms.CContributor I
posted in Amazon Alexa and Sonos

Rome is acting as the default speaker for Alexa responses

I bought a Roam for my bathroom so that I could still hear my music in the shower. So I hooked up the Roam to my existing Sonos system but now all of my Alexa responses, no matter where I call her name, are coming though the Roam. How do I prevent that from happening without disabling the mic? I thought about giving it a different wake word but there was no option to do that that I could find.

4
Ms.C
2 years ago
B
BuckeyeTheDogContributor I
posted in Amazon Alexa and Sonos

Getting Alexa to play Responses and Music on a Play:1

Hello, all.I have four rooms of Play:1s with four Amazon Echo Dots.When I ask Alexa to play music, it plays it over the Sonos speakers in the correct room.  But when it responds to commands,  Alexa’s voice comes over the Echo Dot.This was previously working as desired (all sound coming through Sonos) in three of four rooms.  To get it right, I went through a disable skill/ de-register/ re-enable process.  Now…three of the Alexa’s responses are played on the Echo Dot and not the Sonos speakers. One Echo Dot is not playing anything on the Sonos.  The Sonos app still correctly controls that Sonos.Any ideas on how I get both Alexa responses and music to play over Sonos?  There has to be a way as I did have it working in some cases.Thanks!!

2
Ken_Griffiths
1 year ago
S
Scrapn4meContributor I
posted in Amazon Alexa and Sonos

Sonos Playbar ok with tv but Alexa doesn't recognize Sonos and skill is enabled

This all used to work.  Now it doesn’t.  Or maybe my memory has gone.  My playbar is connected to my tv and volume works fine when watching tv.  But I could have sworn that I could say “Alexa, play my music on Sonos” and it would play my music.  The Alexa Sonos skill is enabled.  But when I ask Alexa to play my music on Sonos, it says “Shuffling your music on Amazon Music” but nothing comes out of the playbar.  Nothing comes out of anywhere (no echo/dot devices  play anything which is expected).  I’m at a loss.  

7
G
3 years ago
V
vertigorealityContributor I
asked in Amazon Alexa and Sonos

Alexa and Google Assistant not returning Spotify (or any 3rd party app) command.

Bought a Sonos Move. Opened and installed and everything worked correctly at parent's house using either Alexa or Google with Spotify. Couple days later brought it home, installed and voice commands are not returning a result except maybe local ones like "what time is it?" If I say "Alexa / Ok Google Play Justin Bieber" it replies "Ok playing Justin Bieber on Spotify" and nothing happens. I switched default player to Amazon Music and I still get the same result. I have reset the Sonos app, factory rebooted and reinstalled the speaker. Removed the device from both GH and Alexa. And nothing. I feel like setting it up previously somewhere else may have caused some conflict but can't be sure especially since I reset and reboot. Please help! 

3
Paul A
3 years ago
E
Emmanuel GaabucayanContributor I
asked in Amazon Alexa and Sonos

alexa wont connect to sonos

After a power interruption Sonos won't respond to Alexa command. So I went to the Alexa app and disabled the Sonos skill.  Thereafter, I enable the skill. While my Alexa account get linked with Sonos, once the Alexa app looks for a device to connect, it cannot find my Sonos.  How do I fix this?   And when I tried to add Sonos voice, it does not fully install and I get a message that there was something wrong.  I checked the wifi connection and the Sonos app indicates the signal is excellent.  Now I do not have either voice command. 

3
Airgetlam
17 days ago
M
mattdewittContributor I
posted in Amazon Alexa and Sonos

alexa says she is playing on sonos but no sound?

I have Sonos not play sound when asking Alexa to play music. She says “ok playing on Sonos” but no sound comes out. I first checked to make sure I had the right speakers in the living room set. Next, I reenabled the Sonos skill and the Apple music skills. I double-checked my Apple Music acct is correct for both the Sonos app and Alex app. These are all great things I found on these forms by searching. I am out of options.  alex will work with the play one and play music but when I turn that off and use my dedicated Alex device she no longer plays music. I did upgrade to a new router system but didn’t change any specs in the process. 

4
M
6 months ago
B
bartman100Contributor I
asked in Amazon Alexa and Sonos

bbc

the bcc has announced that it will only be available to listen to on its app can some one tell me weather Sonos will support this when it happens which I believe is very soon 

3
B
1 year ago
J
jpandwoolContributor II
asked in Amazon Alexa and Sonos

Move not playing Spotify

My Move and a Sonos One in a bedroom are refusing to play or stop Spotify since upgrading. I have removed and re-added Spotify in Alexa skills and as a service  in the  Sonos App.

1
Annazel S
3 years ago
P
PaulWinsorContributor I
asked in Amazon Alexa and Sonos

BBC sounds and TuneIn radio not playing via Alexa after replacing router

Hi all, had a new Virgin media hub3 installed yesterday and now can’t play radio stations through the Beam via Alexa. Worked perfectly a week ago, just a new hub fitted! Help please!

3
P
3 years ago
M
mkstewartesqContributor I
asked in Amazon Alexa and Sonos

Alexa speaking over the beginning of songs

I know this has been raised elsewhere on the internet (e.g., Reddit) and I searched back several pages in this forum first to make sure I didn’t find an active recent discussion on this.  I also did a forum search but the most recent reference was a thread from two years ago - but, in any event, please pardon if this is in fact an “oh, no, not this again” topic:Is there any fix or workaround to Alexa obscuring the first couple of second of a song with its lengthy announcement of the song title, the artist, and the music service being played - i.e., a way to get Alexa to wait to actually start the song until AFTER it is done with its announcement rather than speaking over the first few seconds of the track?Thanks, Mike Edit to add device:  I have the Sonos Arc, with a couple of Ones on the way.

3
UKMedia
3 years ago
C
CharlieATLAvid Contributor I
asked in Amazon Alexa and Sonos

Connect Echo Flex to Sonos S2 Amp

I have a housefull of Sonos products and even more Amazon Echo products, including an Echo Flex, the speakerless Echo device that one can use to hook up to anything with an RCA or mini plug input.I want to plug it into my S2 amp which is connected to passive speakers so that I can have the convenience of saying “Alexa play music everywhere” or “Alexa play music on Sonos amp”.I’ve got the Flex plugged in and added to the ‘everywhere’ group in Alexa and have set the S2 amp to Line in but get no music through my Sonos S2 connected speakers.  It plays everywhere else in the house through all of the Echo devices, so I need some help here.  Thought I’d come here first before I engaged Sonos tech support. 

4
K
6 months ago
S
sagishwartzContributor I
asked in Amazon Alexa and Sonos

Arc Assistance doesn't work

HiI have arc sub gen 3 and lg c9, i don't find Alexa and Google assistant in the service s2 app and also pressing the mic doesn't do anything. Cec was configured.Please check diagnostic 1424655925Thanks 

4
Annazel S
3 years ago
A
asi911Contributor I
asked in Amazon Alexa and Sonos

Sonos and Amazon Echo in same Alexa group

I have 3 rooms in my house:1 Room with Sonos One2 Rooms with Amazon Echo(all have Alexa obviously)  What is the best way to have all 3 play the same music at the same time?  ThanksAsaf

1
UKMedia
2 years ago
B
bluesmanAvid Contributor I
asked in Amazon Alexa and Sonos

Sonos Beam controlled by Alexa

We have just bought a Sonos Beam , and use a Amazon Ech Dot to control it for  radio stations / Music etc with Amazon Music. We also have a Alexa Plug which has a Floor lamp plugged into it. When we give the Command “Light off”, it works but allways ends with loud  OK from the Beam. How do i stop this, i have looked at the settings on the Echo dot and the command section were it says no replys is clicked off.. Any help appreciated 

8
B
2 years ago
F
Francois12Contributor I
asked in Amazon Alexa and Sonos

Sonos and Alexa

Hello I recently added Alexa to my iPhone. My sonos will do everything I aks it to do except play mu music. I have removed/added/removed the skills and rebooted my whole network and systems to no avail….Help me please I also have lighting applications on phone controlled by Alexa but my sonos does not seem to connect with the functoinnalities  

3
J
3 years ago
S
Sol 123Contributor I
asked in Amazon Alexa and Sonos

Alexa whisper in Era 100 not working

Alexa whisper in Era 100 not working, is it normal?

4
S
8 months ago
R
RadioclassicContributor I
asked in Amazon Alexa and Sonos

Music to sonos1 from ipad

Why do you need to always use a streaming service to get music  stored on a  iPad to listen on the Sonos 1 speaker,   computer version works I know but leaving on all day is a stupid idea, it seems your being forced to sign up to companies to make items work.it works perfect for other apps Mixcloud etc, so why does it not with Apple, my iPad is a 2020 model 8 th generation surely something can be done with a simple update.

8
R
2 years ago
J
Josiris71Contributor I
asked in Amazon Alexa and Sonos

Cannot change Sonos One's voice service between Alexa accounts

Hi,I cannot change the alexa acount in sonos one speaker. The alexa system at home recognise the speaker an can manage it, but when I ask to the sonos speaker itself it doesnt recognise the house services as the speaker itself keep on working with a different account.I have tried to remove and reinstall everithing, alexa apps, related music apps, skills,...and I have removed the the sonos amazon device registry also, but everytime I  try to change the sonos alexa voice service (through the sonos app) to the account I use at home it automaticaly comes back to the former alexa acount.thanks a lot for any help that will be very welcome.  

2
J
3 years ago
M
melinakalaContributor I
posted in Amazon Alexa and Sonos

Voice assistant Greece

I have sonos all over my house and Alexa does not have a service in Greece. If i buy a product like Echo Dot will i be able to give voice command to Sonos and play my music from APPLE MUSIC and not Amazon music? is there another product i can buy so i can give voice commands to sonos in Greece and play my APPLE music??? Thank you in advance!

1
James L.
3 years ago
Terms & ConditionsCookie settings