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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,030 Topics
  • 13,122 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2030 Topics
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farburyContributor I
asked in Advanced setups
Two systems on one wifi network, with only one phone controller?

We have a number of Sonos products, all S2, and currently all on one wifi network, and on the same Sonos system.However, we want to split off some of these into a separate Sonos system, still on the same wifi network.From other threads, this looks possible, but by having two phones, each with it’s own system registered.My question is - can a single phone have the Sonos app, and switch between the two different Sonos systems, or do we need separate phones?

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controlav
11 months ago
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Randy HearstTrending Lyricist I
asked in Advanced setups
Sonos Port to control HK 3390 using IR ports

I’m wondering if anyone knows whether the Sonos Port can connect to a Harman Kardon HK 3390 receiver through its IR in and out ports, so the receiver could be controlled to turn on and off power, set volume. I note the Port has a capability to support switching on a receiver, but I can’t find specs for the IR ports for the HK 3390 and I just don’t know if the Port and HK 3390 are using a common standard or whether there is a simple adapter of some kind, if they don’t.

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R
11 months ago
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Paul444Contributor I
asked in Advanced setups
SONOS 5 and Deco M4

I have just set up 3 TP-Link Deco M4 units connected to my Virgin hub (now as a modem rather than a router) My 2 SONOS 5 speakers no longer connect by wifi. If I hardwire one SONOS 5 to the first Deco with an ethernet cable I can get it to work but I am unclear how I would connect the other. On line help is a bit uncertain about what can be done. If I add a network switch to the first Deco does that mean I have more ports that act as if they were part of the main Deco and so will support 2 SONOS 5's? Probably a question I need to direct at TP-Link. i.e. If I add the switch and plug my Sonos speakers into two if these network switch ports will they work? I ask before I purchase a switch and drill 15" holes through two walls to enable hard wiring of the SONOS 5's Do I have other options? I thought having Deco mesh would solve my wifi issues but more have developed! [My previous Powerline extenders had failed after several years, and no amount of experimentation got them working again, so

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P
11 months ago
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jamesdhContributor I
asked in Advanced setups
Marantz 5.1 in living room w/ Sonos Amps to drive other rooms?

I have a Marantz NR1604 with B&W 5.1 setup in my living room. I also have a pair of B&W M1’s in my kitchen, bedroom, and office all wired back to the receiver. Each room was previously connected to the receiver pre-out with an Aiyima A07 amp. I wanted something a little higher grade that would also allow me to AirPlay to an individual room with ease, so I picked up 3 Sonos Amp’s. Last night I configured one and connected it to the pre-out of my Marantz. It *seemed* like it was working OK. Then today I configured another one of the Amp’s and now there is a very noticeable delay versus my 5.1 living room. I stumbled upon this old comment which I think answers why: When SONOS players are “Grouped” there is a 75ms latency. The latency is reduced to about 30ms for the TV connected to PLAYBAR/BEAM/ARC/RAY/PLAYBASE/AMP.So once I added the additional Amp to my system, then the delay more than doubled and became noticeable. I guess this make sense. When it was solo, it could effectively

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K
11 months ago
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paulobarretoContributor I
asked in Advanced setups
Install a driver to use Sonos as an output

Is it possible to use SONOS as an output of a DJ software, for instance?

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jgatie
11 months ago
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hatchcrabContributor I
asked in Advanced setups
Second Home and WiFi SSID Name

If there is a Sonos FAQ on this I wasn’t able to find it…I’m going to be setting up Sonos gear in a second home. I’ve seen a number of responses on how to setup Sonos gear in a second location and I’m not sure which route to take.It sounds like I can just use a single Sonos login/account and just add a “second system” or add “new Household” (unsure if those are different terms)Questions:Can / Should I create a WiFi network that has the exact same SSID WiFi Name and Password in the second home or will that confuse the app? When I begin to set up the Sonos gear in the second home do I... just start adding the gear piece by piece? Would it just “gray out” gear that is not physically present and in a different geographic location? or create a “new household”?  (I don’t see this option in the app currently) Or is there a way to “Add a new system” to group the gear together. (I don’t see this option in the app currently) Ideally I would be able to flip back and forth (location to location

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Ken_Griffiths
10 months ago
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Neil GunnellContributor I
asked in Advanced setups
Multiple 'recently added' folders in Sonos when there's only one in my new Mac Music app

My old Mac died.  I redirected and found everything in Sonos from the new Mac EXCEPT that I now have three Recently Added folders.    There’s only one showing in Apple Music.    I can’t see any way to find where these are from to delete the two I don’t want.Any ideas?  

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11 months ago
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michael.lopez36Contributor I
posted in Advanced setups
Sonos not connecting to Xfinity

I recently switched my service provider from FIOS to Xfinity. My Sonos system worked for about 24 hours then disconnects and will not reconnect. No issue for 8 years when connected to FIOS.

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controlav
11 months ago
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JeromeTContributor I
asked in Advanced setups
Stabilize a Sonos system with TPLink ArcherAX55 Mesh wifi

Hello,I have been using a mesh wifi based on the TP Link Archer AX55 router + 3 satellites to cover the entire house.It turns out that deconnections happen A LOT… especially when moving around in the house while listening to Spotify music.If anybody can advise some way to stabilize this situation, I would appreciate !Thanks.

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9 months ago
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AndersthomsenContributor I
asked in Advanced setups
Surround setup with new and old

So far I have2 play1 (the old model)One Sub (gen 2)BeamBut I am thinking, because of changing up the livingroom, of buying 2 Play One SL. but is it possible to connect all of that.? So that will be:2 play one SL as front speakers2 play 1 as rear speakersBeam in front of the TVand the SUB Alternative: 4 play one SL? it that an option?  

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Stanley_4
11 months ago
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Qrodriguez11Contributor I
asked in Advanced setups
Multiple systems

I have a large home.  I’d like to setup my game room and outdoor tv on separate Sonos systems from the main system in my living room.  Also, have these all on at the same time (football season parties with multiple games on).is this possible?  Or do I need to put them on different Wi-Fi networks?  I can install routers to create multiple networks.thanks!

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buzz
11 months ago
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CARLO ITLAYContributor III
asked in Advanced setups
Era 100 missing

The System :SONOS ONE SL on wifiSONOS PORT on wifiSONOS BOOSTSONOS ERA 100 wired   “ non connected” Any suggestion ?

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106rallye
11 months ago
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Wayne RContributor I
asked in Advanced setups
Brennan B3 or equivilant system to play CD or stored CD (ripped) to SONOS HD quality

I would like to play CD’s or ripped CD’s to my SONOS system. Everyone answers JUST STREAM the music (GIVE UP playing ancient CD’s!) As SONOS has moved into the Ultra HD music environment, I would like to play a CD. The Port, Connect Five AMP all have multiple functions aside from connecting a CD player. I can use the DVD player through the TV, but that’s annoying. I just discovered the BRENNAN B3 and it does pretty much what I would like to do. Play CD, rip CDs and stream. Has anyone used and like the B3? Are there other high audio quality units like this. I have copied most of my CDs to WIndows PC in .WAV format. I would like to play this music and take advantage of the new quality levels of SONOS ARC, ERA300’s and SUB I purchased. 

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11 months ago
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JamangleContributor I
posted in Advanced setups
Ubiquiti Unifi Dream Router & 3 AP's - app loses rooms but playback not affected

I have a newly installed Unifi setup. My Sonos works perfectly in all rooms, but the app seems to lose rooms occasionally. Playback isn’t affected and everything works perfectly from a hardware perspective, it’s just i cannot control them from the app from time to time.It’s very intermittent and seems to have something to do with my phone roaming between access points. Sometimes if i move to another access point, then the sonos app finds everything again.Is there a setting i am missing? Everything else on my network works perfectly. I have been chatting to support but they can’t help. it’s the usual story of reset this etc… never works. Case numbe4r is 0545883. Diagnostics are on this case number  I have the following Unifi Setup:1 x Unifi Dream Router (UDR)3 x U6+ Wired Access Points (AP’s)2 of the AP’s are wired directly to the UDR. 1 of the AP’s is wired to a network switch that is then patched to the UDR.Sonos:Bedroom: 1 x Play 1Hall: 1 x Play 1Kitchen: 2 x Play 1 (stereo pair)Tank

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J
11 months ago
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smithg38Contributor II
posted in Advanced setups
What is the 'best' way to connect Sonos to router for normal use?

I have been a happy user of Sonos for many years and think the system is unrivalled is many ways.Recently however I have had drop outs with at least one of my Play:3’s in the kitchen.In total my systems consists of;Livingroom 2 x Play:5 with 1 x Sub (left connected via Ethernet) (right connect via Ethernet with WiFi Disabled) (Sub connected via WiFi)Playroom 1 x Play:1 (connected via Ethernet WiFi Enabled)Kitchen 2 x Play:3 (WiFi)Master Bedroom 2 x Play:1 (left connected via Ethernet WiFi enabled) (right connected via Ethernet WiFi Disabled)Study 2 x Play:1 (left Wifi) right (WiFi)Childs Bedroom A 1 x Play:1 (WiFi)Childs Bedroom B 1 x Play:1 (WiFi)And 1 x Roam (mainly used for the garden) (WiFi)My internet connection is a stable FTTP with avg. 860Mbps Down and 750Mbps Up, I do have a Netgear mesh system 1 x router and 2 x satellites.Do I have too many units connected to the router (I am using a switch in some cases) and should I have disabled WiFi on the units described above or should

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ratty
11 months ago
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Dan NJContributor I
posted in Advanced setups
Large room with multiple built in speakers

I have a large living area (irregularly shaped) with 10 built-in speakers spread throughout the space, not obviously arranged in any right or left pattern.What is the best way to power these speakers and integrate with Sonos? Do I need to buy 5 Amps? Buy 1 and add an amplifier (but then can I control the volume of the amplifier with the app)? Do I just somewhat-randomly connect the 10 speakers to left and right?

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buzz
11 months ago
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DeaconblueContributor I
asked in Advanced setups
surround set up does not play iTunes music out of rear speakers

how do i configure my acr + sub (gen 3) + 2 era 300 so when i connect my macbook pro laptop to my LG C1 tv using an hdmi cable to play my itunes music through all the speakes?  Currently the music is only coming out of the arc speaker. when playing music. I currently have the living room set up as a home theatre system.  Is there a way to use the speakers as another room so I can select the room configuration I want to use when listening to different sources? Like having a theatre room set up and then having a music room set up using the same speakers?thanks,mitch

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106rallye
11 months ago
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interactisContributor I
posted in Advanced setups
Dolby Atmos via getMediaURI

Hi, does anyone know if it is possible to deliver Dolby Atmos via getMediaURI? https://devdocs.sonos.com/docs/getmediauriI couldn’t find any information in the documentation. I appreciate any help. Thanks a lot, Dominik

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I
11 months ago
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UsafkenContributor I
posted in Advanced setups
Connecting Sonos with Wifi router that uses SIM Card

We have to get our Internet from a cell tower via a T-Mobile Home Internet.  We just replaced our router and the router uses a SIM card.  Now we can’t connect our Amps via wifi like we use to.  Called tech support and they said you havre to buy a bridge.  Anyone have this problem and or solutions? 

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controlav
11 months ago
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apeterssonContributor I
posted in Advanced setups
Getting unexplained errors 501 from loadStreamUrl

I was following the guide on building a control integration, up until https://devdocs.sonos.com/reference/playbacksession-loadcloudqueue-sessionid i have a audio playback focused webapp that wants to stream its content to sonos. i can successfully authenticate, discover and create a session. when i try to attach a playlist to the session using loadStreamUrl by specifying a queueBaseUrl to the groupId parameter i get a 501 error.i implemented a set of endpoints on https://example.com/sonos/cloudQueue but i never see any requests hitting it.interestingly, LoadAudioClip is working, but this is far from ideal.sorry if this is not the ideal forum, i was not able to locate a “developers forum” otherwise.

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controlav
11 months ago
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clacr001Contributor I
posted in Advanced setups
connect:amp as streamer only?

I currently own a Connect:amp that is working with a phono preamp, pwrd subwoofer, and a pair of passive speakers. Above is Integrated into Home Sonos net work. Interested in using amp as streamer bypassing amplifier to utilize a integrated amp: which I would like to power stereo, speakers, and sub. Is this possible or do I need to trade for streamer.

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K
11 months ago
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J.riefkohlContributor I
asked in Advanced setups
Sonos Surround Setup

Hi,I’m currently in the process of remodeling my apartment and would like to add a surround system.I’ve been looking to add the following as my setup.(1) Sonos Arc(1) Sub Gen 3(2) Sonos Amp(2) Pairs of Sonos In Wall(3) Pairs of Sonos In Ceiling Would this be possible?   The Arc, Sub Gen 3, Sonos Amp, both pairs of Sonos In Wall and 1 pair of Sonos In Ceiling would manage Home Theater and the other two pairs of Sonos In Ceiling would be for ambient sound in other areas. The Sonos In wall would be LF, RF, LR, RRSonos In Ceiling would be SL, SR

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buzz
1 year ago
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SlicksterContributor I
asked in Advanced setups
Sharing speakers for a day to another wifi system

Hi, am looking to take some of my sonos speakers to another house for the day. Is it possible to disconnect these speakers from my setup, connect them to another wi-fi (they don’t have any Sonos products so will be just my own being used in the alternative location) and then re-connect them to my normal setup when I return home?  If so, is it as simple as taking the speakers and connecting them to the alternative wi-fi and then the same when I get home?

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S
1 year ago
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Carl292Contributor I
asked in Advanced setups
Swapped out Spectrum router… Now issues

Hi all, Trying to reconnect both of my Sonos amps and port back online and having connection issues. Before Spectrum came out and replaced the router and modem it work fine.  So the amps are recognized but when I put my new WiFi pw in it says there was a problem and the msg is this. When I called Spectrum they said they flipped it to 2.4 for 1 hr to give me time to connect and it’ll go back then to normal. Still would not connect. Anyone deal with this before?Adjusting your router settingsSonos products connect to a 2.4GHz network. Newer products can connect to 5GHz networks. Make sure your router supports these networks and is configured appropriately.Most Sonos products require a 802.11b/g network. If your router is set to “N only” or “AC only,” change it to B/G/N, sometimes referred to as mixed.WiFi security typesSonos supports: WEP Open (no password) WPA WPA2 Sonos does not support:  WPA2 Enterprise; where a username and password are required. Networks with a captive portal

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Ken_Griffiths
1 year ago
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JoCaContributor I
posted in Advanced setups
Sonos Amp to outside speakers, Source is HDTV antenna signal, 4 tv locations, have CAT 6 and RG6 cables

I have a Sonos Amp installed in the av closet. I have Sonance outdoor speakers wired to the Sonos Amp and plays music via spotify, sounds great.  I will be adding a tv outdoors, and would like the sound from the tv source played through the Sonos Amp and Sonance outdoor speakers. I have prewired two CAT 6 cables and 2 RG6 coaxial cables to the tv outside (actually have this same prewire run to all three tv’s in the house too - none are connected yet, and each will have separate Sonos audio systems ie arc, beams subs, One etc...). My TV source at this time is from an HDTV antenna, but eventually will want to connect cable. I would like to know how to watch TV from antenna signal and listen to the programs through the Sonance speakers via Amp. The RG6, CAT6, run to the AV closet with the cables prewired in place at each TV location. Happy to answer any questions. My outdoor TV has an eARC HDMI and a Network connection. Samsung 50”. Thanks, 

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buzz
1 year ago
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