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Answered

Sonos Update to 15.6 Took 30 Minutes?

  • 4 August 2023
  • 2 replies
  • 562 views

Update to 15.6 took 30 minutes. Why so long???

  1. Total of 32 Sonos units.
  2. Sonos S2
  3. Using SonosNet and WiFi for Era 300’s & 100’s and Sonos Move x 2
  4. Home network is Asus AiMesh (Main node x 2 sat’s with Ethernet backhaul) 
  5. Diagnostic 1561083275.

Will call later to speak with Sonos Tech Support or you may respond to this post before that. Thanks!

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2 replies

C
Userlevel 6
Badge +12

My guess as the devices that were participating in SonosNet were restarted as part of the upgrade, STP changed the network topology, causing retries/restart(s) of the upgrade process on the devices that were dependent on the devices that were restarting and/or the system had upgraded successfully but the App wasn’t reporting it immediately due to the STP changes.. Lets see when diagnostic is reviewed.

 

106rallye
Userlevel 7
Badge +17

See the release notes for 15.6 on https://support.sonos.com/en/article/release-notes-for-sonos-s2:

”With this update, we’ve adjusted how some of our older Sonos products are using their internal memory. Because of this change, updates for Play:1, Play:3, Boost, Connect, Connect:Amp, and Sub (Gen 1 and 2) will take longer to complete than before. The reset process for these products will also take more time to complete after this update.”

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