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General feedback and conversation

Want to talk about something that doesn't fit any of the other categories? This is the place.

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Mr. T
Mr. T
answered this question

What formats can I play on Sonos?

Sonos can play upto 24/48See Supported audio formats
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AjTrek1
AjTrek1
started this topic

Sonos Pro Tip: Upgrading/Changing iPhones

HelloI had meant to post this 3 years ago when I upgraded to my iPhone 12. Well the time has come to upgrade to iPhone 15. The best way to m...
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1946 Topics
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Kumar
posted in General feedback and conversation
The last time Sonos ate humble pie

Back in 2020, some of us here were up in arms - verbally -  about Sonos remotely shutting down products that had been replaced by a new one purchased at a discount. This remote bricking of working products was part of the S1/S2 forking thing.I remember on this forum the usual fervent Sonos fanboys and public defenders joining issue with us, putting forth arguments as to why the Sonos approach was the morally righteous one, and why it was the right thing to do in other ways as well, avoidable pressure on landfills be damned.They did this defending of Sonos right till the time Sonos, damned by public opinion here and in many other places for this policy, did a 180 degree about turn on this completely misconceived action.When Sonos did the about turn after giving in to pressure via public opinion here and elsewhere, the said fanboys and defenders were left with embarassing egg on their faces. One even complained about being cheated out of not being able to use his old units as others woul

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7 months ago
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Palm IslandContributor I
posted in General feedback and conversation
sleep timer and alarm

Can’t believe Sonos got rid of the sleep timer and alarm feature! So disappointed! Used them both daily! Wow…. I used to talk highly of Sonos, not now. Stupid decision!  Please bring both back. Also, the new app is terrible to navigate! What stupid person came up with this brilliant idea? So dissatisfied and disappointed in Sonos.

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Bumper
7 months ago
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J-manProducer I
posted in General feedback and conversation
One-Touch Station Selection Gone!

Before the new Sonos App, I was able to skip around the stations by selecting them in my Favorites with one touch in less than a second. It was quick and convenient for when I was busy with other tasks. Now, I must wait for the station window to appear, press Play and wait again...the process takes up to 15 seconds and breaks my stride. Can this be fixed? Please bring back the classic method!

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7 months ago
Kokobey
KokobeyContributor II
asked in General feedback and conversation
Latest update sooo bad..

Latest update disgrace.. it’s impossible to add new tracks while playing music on Spotify.Also you cannot add songs to Your Spotify favorite list either. Shame on you, Sonos team..

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Kokobey
7 months ago
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Christophe CalmusContributor I
posted in General feedback and conversation
New app Sonos

Since the latest version 80, I have access to my music server, without being able to use the folders. Shuffle is no longer available. Music services are mixed up and especially on MY TUNER RADIO, many channels are not accessible. Old shortcuts are grayed out and inaccessible. In short, a failed update, which makes the use of my own music defective. It's deplorable.

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7 months ago
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Tooney21Contributor I
asked in General feedback and conversation
new app

Why can’t I find my playlists or create a new one this is why I have Sonos 😡

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7 months ago
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ianm_42Enthusiast I
asked in General feedback and conversation
What alternative to Sonos should we be buying/using ?

I bought my multiple Sonos speakers to primarily play my CD collection over WiFi from my NAS media box, a Popcorn Hour C200. Worked as expected multiple speakers, stereo speakers, all just worked. Also put some music on a USB stick inserted into my Internet router (Draytek) (actually a backup of my NAS music) and again it just worked, nice as no spinning disk drives to wear out. This really bought my CD collection to life, no longer restricted to lounge HiFi setup and messing around with physical disks and CD player. When decorating, pop Sonos in a protective poly bag and music in room being decorated. Never really bothered with radio or streaming as totally happy listening to my CD’s I have bought. So come update, can no longer listen to MY MUSIC due to SMBv1 network protocol. Not sure my Popcorn Hour can do SMBv2 or even my router or even how to configure….I really don’t give a s*** as it once worked fine, no one hacked my music, no one uploaded viruses, no one streamed my music to R

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7 months ago
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SnipyContributor I
asked in General feedback and conversation
update chaos

Any solution in sight for the current update dilemma? The assignment to the individual rooms does not work at all. The same room is always controlled. And Sonos Voice only ever has issues with the various music providers. It's just embarrassing that an update is being released in such an uncontrolled manner!

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7 months ago
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Aaron00Contributor I
posted in General feedback and conversation
alguien le aparece el baner de reproduccion?

Como hacer para aparezca el reproductor de sonos en el centro de control en Android cono antes lo hacía al app anterior, ya se han activado la notificaciones desde la app de sonos y en la configuración de la app y nadamas nada; debo ingresar a la aplicación para poder volver hacer control de la reproducciónModerator edit:Google Translate-How to make the Sonos player appear in the control center on Android as before in the previous app, notifications have already been activated from the Sonos app and in the app settings and nothing more; I have to enter the application to be able to control the playback again

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7 months ago
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unomeContributor I
posted in General feedback and conversation
New updated on or around 5/5/24

How many others are having problems with the new Sonos update and are about ready to throw it away? I have installed hundreds of these units and never had the problems with updates to the extent of this new one. My personal feeling is I won't offer sell or install Sonos again. Even my own unit which was working just fine until the update is going to see the trash can.

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7 months ago
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eblackContributor I
asked in General feedback and conversation
the new app sucks either fix it or selling this unnavigable system

What the hell is going on it’s obvious the new app sucks because the phone lines are blowing up and I can’t get thru how can I get the old app back?

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7 months ago
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J123456Avid Contributor I
posted in General feedback and conversation
Sonos Headphones

Why is the new product headphones :/ an IOS device is needed to Trueplay most Sonos products. A workaround for this should of been way more important than some headphones. Its been years its time Sonos built there own mic for Trueplay instead of just relying on the ones in IOS devices, which a lot of people dont have.

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7 months ago
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Kumar
posted in General feedback and conversation
The promised pot of gold at the end of the Sonos rainbow

During the AMA, in response to a question about the need to make the new app cloud based, a certain Diane from Sonos said this:There are many advantages to using the cloud, but I’ll highlight one. With our new content services, we are able to provide a richer experience for discovering music to listen to. Our previous app was built on APIs that did not provide enough metadata to make that rich experience. Some unknown time in the future, all issues causing the present firestorm will be addressed, for the above promised pot of gold for Sonos users via this richer experience of music discovery, to be available to the sufferers of today.Can someone with any insight answer these two questions relating to this promise?What will the new app do that S2 cannot, that will make the discovery experience richer?What will the new app do to make the experience of discovery richer, that services like Spotify, Apple Music and the like, do not provide in their native apps?As an S1 user I am not affecte

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7 months ago
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Amadeus738Contributor I
asked in General feedback and conversation
Has anyone used the Brennan VB1

I saw Brennan mentioned in the forum. They have a CD player and a volume controller called EZB but I discovered that they also sell something called VB1 but I can find no mention of it on the forum. It seems like a good way to play my turntable through Sonos. Has anybody any experience of the VB1? Or what do you think?The webpage is here - I think their main site is in the UKAM 

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7 months ago
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BARBRAANNEContributor I
asked in General feedback and conversation
deutsche Sprache

Wie stelle ich hier auf deutsche Sprache um? Moderator Note - Translation by Google:How do I switch to German here? 

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7 months ago
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castallaLocal Superstar
posted in General feedback and conversation
COMMERCIAL Secrets

Of course, this will never reach the glare of critical scrutiny... How many Cancelled Orders and Returns are being made on a daily basis since 7 May.? 

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7 months ago
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JohnG666Enthusiast II
posted in General feedback and conversation
Flawed Design - Or me doing something wrong?

OK I won’t moan in this thread about all the many missing features in the new app which renders the system not fit for purpose for a lot of people.What I will talk about is the design of the new app when dealing with my music library for example.So I go into my music library, choose Artists to list by Artist and then scroll through all the artists until I reach the desired one and then select the album and then the track to play.Now let’s say for example that I want to do something in another room or change something else that takes me away from the list of tracks that I’ve just chosen from. In the old app, because there are tabs, the list of tracks is kept there and is still there when I’ve finished the other stuff and gone back to the music tab. But in the new app, every time I’ve tried this, it has lost my place in the music library so I’ve had to select Artists, scroll all the way down to the desired artist and then select the album… etc etc. Every time you leave that screen you lo

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7 months ago
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Alanmartinez81Contributor I
posted in General feedback and conversation
New App

When are you going the bring the s2 App back? The new app is absolutely horrible.  I see millions of complaints coming.  Please give us the option to keep the S2 app. 

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7 months ago
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JAC3Contributor I
posted in General feedback and conversation
Terrible App Is Now Even Worse

Sonos App has always been awful and now the “update” has made me not use my Sonos system. I have had Sonos speakers for a long time and have always loved the sound. I now turn off the system and use my Bose headphones. If the app doesn’t get fixed, I will be selling my speakers and going with another company. I am tremendously unhappy and disappointed. Why can’t the app be as good as the speakers?

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7 months ago
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James TrueloveProminent Collaborator II
asked in General feedback and conversation
new device activation

I see a lot of chatter about many topics.  I also see a timeline for many inconsequential fixes.None of those will matter if we cannot activate new devices, we will all be bringing the stuff back. Hurry up sonos you look like idiots

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7 months ago
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becjp7Contributor I
asked in General feedback and conversation
Am i the only one who cant link to multiple systems without rejoining the currebt system?

I love the sound Sonos produces but it is infuriatingly unreliable. I find the system to drop of completely 2-4 times per year with speakers lost and very difficult to find on the app again and now since this update when I try to use my system at home after being connected to my system at work it wants me to rejoin the home system. We are also having so much trouble at work playing different music in different rooms at the same time. When we get it playing on one room it stops everywhere else. I’m getting to the point of completely getting rid of the system and getting something else.

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7 months ago
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csparkmanContributor I
asked in General feedback and conversation
The new app disaster

Quite possibly the worst app enhancement I have ever seen. Honestly, quite brutal. Do the developers of such app enhancements even use Sonos in their homes???? By the looks of it, quite doubtful 

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7 months ago
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jomamaTrending Lyricist I
asked in General feedback and conversation
Can we get the old S2 app back??

Why can’t we just use the S2 app until this new POS is finished?!?

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7 months ago
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rvia100Avid Contributor I
posted in General feedback and conversation
Can a common thread be identified with the hardware issues in the update?

I have a Gen 3 sub that didn’t finish the update initially and that started my issues.  When looking at others posts, I see a lot of people mentioning Gen 3 Subs.  If I unplug my sub, my hardware issues seem to go away.  Have other experienced the same thing?  Sonos needs to identify the real issue and correct it.  I also have eero router in my home mesh network.If you are seeing rooms go on and off your app, can you try and unplug all of a certain type and see if your system become at least stable?  When I opened the app yesterday, I was greeted with a message that there was a new version I needed to download.  I thought, yes!, maybe they found the error and corrected it.Nope.  Or at least not the error causing my issues with my sub.  Still crazy issues when the sub is connected.  Seems fine when the sub is not powered on.I think I will officially give up for a little while and see if Sonos can get it together and fix these issues.  Very disappointing update from a company that makes

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7 months ago
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thedrewContributor I
posted in General feedback and conversation
please add the old app to the stores

the easiest solution here is for sonos to put up the old app along side the new one on all the app stores… please put the old app up while you work out the bugs (like you should have done) i am providing this feedback because i enjoy what the sonos ecosystem can provide.

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7 months ago
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