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OK I won’t moan in this thread about all the many missing features in the new app which renders the system not fit for purpose for a lot of people.

What I will talk about is the design of the new app when dealing with my music library for example.

So I go into my music library, choose Artists to list by Artist and then scroll through all the artists until I reach the desired one and then select the album and then the track to play.

Now let’s say for example that I want to do something in another room or change something else that takes me away from the list of tracks that I’ve just chosen from. In the old app, because there are tabs, the list of tracks is kept there and is still there when I’ve finished the other stuff and gone back to the music tab. But in the new app, every time I’ve tried this, it has lost my place in the music library so I’ve had to select Artists, scroll all the way down to the desired artist and then select the album… etc etc. Every time you leave that screen you lose the last place where you were and that makes for a very frustrating experience.

 

Well, thanks for that. Very informative. 


The more I think about this, the more I believe it is just poor design and something we are probably stuck with. I hardly slept at all last night thinking of how my whole system has been reduced to this mess  and also getting angry at the way we have all been treated by Sonos.

There is no way they will revert back to S2 because they needed this new app in order for the headphones to be released in my opinion. Also in my opinion, this is why the app was released not even half finished because they wanted to start selling the headphones.

All of us loyal customers (I’ve had Sonos since 2009) just don’t matter to these people it would seem.