Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

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Stanley_4
Stanley_4
solved this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4445 Topics

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MikaelOverbyContributor I
asked in Components and Architectural

Optical Digital to HDMI Adapter?

HiI got the Sonos playbar with optical in and output, with this I can’t get Dolby Atmos. Is there a way to convert optical to hdmi? Converter? And then get Dolby Atmos? Let me know and if there’s any place I can buy this.  Thanks

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106rallye
5 months ago
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CCJACKContributor II
asked in Components and Architectural

Sonos playbase droppint audio from vinyl

I have a Sonos play base + 2 play 1s under one room, and then a separate set of move speakers. I have a project audio turntable that is connected to a Sonos port to stream vinyl. Recently I have been experiencing significant cutout issues with the playbase. The audio will drop for up to 10 seconds before resuming. If I am streaming to both the play base and the move speakers, the audio only cuts out on the play base, so I know it’s not the port causing the issue. But it is making listening to records impossible.  has anyone experienced this? The device is about 6 years old so I’m unsure if it’s reached end of life, but I experience zero Audio issues when watching Apple TV with it. 

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Stanley_4
4 months ago
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Tseiler52Contributor I
asked in Components and Architectural

Sonos Amp placement

Am I able to place my Sonos Amp in the Attic or does it need to be in a temperature controlled environment.  Thanks

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AjTrek1
6 months ago
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a.doyle82Contributor I
asked in Components and Architectural

Sonos Port on Emotiva RMC-1 - Does line level passthrough work?

Hi, I have an Emotiva RMC-1 Processor. I am wondering if the line level passthrough on the Sonos Port works with the RMC-1 processor?

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ratty
5 months ago
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TellmewhatsnewContributor I
asked in Components and Architectural

remove S1 product from S2 app

I didn’t remove my S1 Connect before upgrading to the S2 app. What is the easiest way for me to remove it now so I can run it separately in S1?Thanks

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controlav
5 months ago
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nickgilmanAvid Contributor I
posted in Components and Architectural

Sonos Port 12V trigger input lined into a Sony STR-AZ7000ES 13.2 receiver

I am going to be using a Sony STR-AZ7000ES receiver in a true 13.2 surround sound setup, with a Sonos port lined into 1 of the 3 @ 12V trigger inputs on the Sony. I mostly work in networking over that of A/V, but still do a ton of A/V work throughout the year. That said, sorry if this is a novice question, but what type of cable is used to connect the Sonos Port to respective input on the Sony receiver? It looks to me like it’s just a 3.5mm cable? Or is it something else?Thanks!

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Jamie A
4 months ago
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DdoubleDContributor I
asked in Components and Architectural

Port question

I have an Arc and I’d like to be able to connect my non Sonos powered sub and a turntable to it. Would the Port work with the Arc and the turntable relatively flawlessly? 

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jgatie
5 months ago
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GSinge65Contributor I
asked in Components and Architectural

Sonos Connect 1 replacement

I use Series 1 Sonos products in 4 rooms. I have a Sonos 3, I use a Sonos amp and i have two Sonos Connects interfacing with two separate amplifiers both with in built DAC’s . One of the Connect’s has stopped functioning and needs replaced. I currently use the optical connection in the Cyrus DAC 8 . My question is can I drop in the replacement Port product or will this require two different apps to work my system- one Series One and one Series 2? 

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G
4 months ago
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petrxallContributor I
asked in Components and Architectural

Connection of the Beam2 + Symfonisk system with a stereo receiver

Hi,I have a Beam 2 soundbar connected to my TV via HDMI eARC and Symfonisk surround speakers. I also have a classic 2.1 setup with a Marantz PM7000N receiver in the same room. I would like to connect these two systems so that they play simultaneously (music streaming, TV playback) and can be controlled simultaneously, e.g. using the TV remote control.Will this allow me to Sonos Port the device without delay using grouping and how would the grouping behave when playing Dolby Atmos? I am mainly interested in supporting the bass component during playback, which is missing in the Sonos system.

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jgatie
5 months ago
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Jcmejia10Contributor I
asked in Components and Architectural

in ceiling speakers to amp connection

do in ceiling / architectural speakers connect to the amp via wi-fi or they need to be hardwired? 

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jgatie
4 months ago
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szvacekContributor II
asked in Components and Architectural

Using the Line-in feature

I have decided to connect a CD player to one of my connect:amp devices.  Are there any suggestions about what to buy or specific things to watch out for when purchasing and connecting a CD player?  Thanks

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Stanley_4
4 months ago
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R JavierContributor I
asked in Components and Architectural

Cannot Connect Sonos Connect to sonos s1 or s2

Hello Everybody,Im new to the Community But  I’ve been using Sonos for a long time now.I have a Sound Bar, Subwoofer, 2 Sonos Play 1, I am using Sonos S2 app to listen to my Music.I recently bought a Sonos Connect to hookup to my Receiver and it requires s1 Software to hookup to all my Home Speakers. I tried pushing the Play/Speaker and Volume + so the s1 can find the unit. The app said I have to use S2 App. S2 cannot fine the Sonos Connect.  Is there anything I’m doing wrong here in my Setup?I appreciate all your input--Thank You in advance.Rod  

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Airgetlam
4 months ago
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jdthoodContributor I
posted in Components and Architectural

"Source level" ambiguous

I am setting up a Connect and came upon the "Source level" setting. It wasn't immediately obvious to me how to interpret this but the most literal interpretation would be that "Source level" refers to the source level, i.e. one would set "Source level" low for a source producing low-amplitude signals (causing Sonos to preamplify the signal more) and set "Source level" high for a source producing high-amplitude signals. A second possible interpretation would be that "Source level" actually refers to the amplification to be applied to the incoming signal. The documentation does not resolve this ambiguity; I had to resort to experimentation. It turns out that the second interpretation is correct. This wasn't too difficult to work out but it was inconvenient. I would request that the name of the control be changed to "Source amplification" and/or that the information be added to the documentation that this setting controls the amount of amplification.

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K
5 months ago
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Scott09SFContributor I
asked in Components and Architectural

How to connect my Denon wired amp and subwoofer, speakers to new Sonos system

Hi all,I’m new to Sonos having just purchased 2 x Era300’s...so far very happy.I have an existing system using a Denon amp (AVR1612) with Denon powered subwoofer and Denon speakers...all old school, using wires. ;)From reading various forums, I seems as simple as getting a Sonos Port and connecting the Denon amp?Before going out and purchasing a Port, I thought I’d ask this community if that’s correct? Or if there are other suggestion please.The Denon is wired up to our TV, CD and turntable and I’d like to have it all integrated including the new Era300’s as part of the total new Sonos controlled system.What I’d like to achieve is Sonos controlled system using Era300’s plus Denon wired subwoofer and speakers.All are located in the same room.I appreciate all thoughts and if you have created a similar setup how you went about it.Many thanks.Cheers Scott    

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Jamie A
5 months ago
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maxxatomContributor I
asked in Components and Architectural

Connecting CD players to Era 300

Hi all,I feel like I am going crazy so I am reaching out for some help from kind internet strangers.I recently purchased an Era 300 which I have been using to play records via bluetooth. This has been a pretty flawless experience so I decided to get a small bluetooth cd player as well. However, after trying three separate cd players I have had zero luck getting the 300 to play music from them. Each device will successfully connect and show up in the sonos app as connected under the bluetooth menu, but once they connect no music actually plays. All three CD players work with other smaller bluetooth speakers I have lying around the house so I don't think they are the issue. I know the bluetooth on the 300 works because of my record player, but there seems to be a specific issue of playing CDs over bluetooth and I am not smart enough to figure out the issue.Is this an issue anyone else has heard about? Am I missing something obvious? Any insight would be greatly appreciated.

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Ken_Griffiths
5 months ago
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Mike in MNContributor I
asked in Components and Architectural

Using SONOS Port

Considering Port, but need to better understand connection to AVR.  I believe I need AVR with Trigger input, not output, correct?  That seems to be hard to find, most AVR have Trigger Out.  Does the trigger from Port to AVR simply turn on the AVR?  Or will it also select the correct input on the AVR to play music?  For example, if the AVR was last used with an HDMI input for TV, do I need to manually change the AVR input from HDMI over to the input Port is connected to?  Also, how does the volume pass-through work?  Can I really control the volume of the AVR from the Sonos app when streaming music from Port to the AVR?

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Corry P
5 months ago
The Ninth
The NinthAvid Contributor III
asked in Components and Architectural

Created second system, cannot link Amp to account

Hi,I wanted to install a brand-new Sonos Amp in our second home. It is the first Sonos device there, so I created a new system. That worked, but in the end when the app tries to link the Amp to my account I get an error. The Amp is connected via Ethernet cable, so Wifi is not the issue. I have a managed switch and can see that the Amp is connected and has an IP adress.  What else could be wrong? If Sonos is reading this, I created a diagnostics report with number 1218390867. Here is the error I get: Any advice is appreciated! Tried again today and it still does not work. Also tried from another iOS device, same result. Another thing I tried is to add a different device, a Sonos One, but the app wants me to complete the Amp setup first. Also I cannot delete the Amp, or at least I don‘t see an option for that.  Any ideas? Moderator edit: combined posts

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The Ninth
5 months ago
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shmishContributor II
asked in Components and Architectural

remove s1 devices

I have an s1 system with two connect amps. I just purchased a move 2. My understanding is that I need to remove the s1 devices first, using the s1 app. Support docs say to go to settings - system tools - remove products. This option does not exist on either my android or iPad s1 apps.  When I open the Sonos app (the newer one) I get stuck in an endless loop of trying to connect to my s1 products.Any ideas on what to do?edit: sorry, I just read that I need to factory reset the s1 products.

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J
5 months ago
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juju91700Contributor II
asked in Components and Architectural

sonos connect amp

bonjour a tous puis je connecter un sonos connect amp sur entree locale et faire jouer cette meme musique en groupant un deuxieme connect amp sans latence pour les faires jouer dans la meme piece?

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Ken_Griffiths
5 months ago
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toddcmenardContributor I
asked in Components and Architectural

whole home background music question

I have a Sonos amp I want to connect to 6 Sonos sonance architectural speakers. Can I simply use one speaker per room for whole home background music? I understand 2 per room is typical however we have other Sonos products for intense listening experiences. This is simply for background music. Many model homes simply use one per room… I also understand the single zone situation. Since the sonos sonance have 2 woofers then a single sonance can provide stereo sound to the room. Has anyone done this and are you happy with it?

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Stanley_4
6 months ago
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OdulajaContributor I
posted in Components and Architectural

Sonos Amp Sonos 5 and Sonos 1 plus Sub all stopped working.

I have a Sonos Amp with two external speakers, 3 Sonos 5 gen 1, and 1 Sonos 1 gen 1. Two bridges and one boost are in use, but the power pack is damaged. After changing my router, I can't connect to the new one. Despite reconfiguring, the Sonos 5 now shows an orange light. Need assistance. Also, Sonos lacks good backup service, especially in Africa. Difficulty reaching them; wouldn't recommend their products here. They need to address their responsibilities. Moderator edit: removed email address

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Corry P
4 months ago
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User960765Contributor I
asked in Components and Architectural

BR 100 power supply

I have a BR100 bridge and the power light is not coming on.I have checked power source and all good.it has a uk three pin plug on the power cable and looks like it is none repairable, I can’t change the fuse.any ideas?

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ratty
4 months ago
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joeallpressAvid Contributor I
asked in Components and Architectural

Sonos Boost and Play 3 offline

Hi,I had a Sonos Boost connected to my router with a system of a Play 3, a 2nd Gen Play 5 and 2 One SL’s. These all worked together perfectly. A couple of weeks ago, we had some works done at home which meant that everything had to be unplugged and disconnected. I set the system up again last week but the Boost refuses to work. The power light is on and it’s connected directly to our router as before (which is working fine) but it’s not being recognised by my app. I’ve even performed a factory reset, but the light just flashed green without ever connecting. I replaced my old Play 5 with a stereo pair of Fives and they work just fine, as do my two One SL’s. The Play 3 seems to be having the same issue as the Boost insofar as it isn’t connecting.My question is, do I still need the Boost or is it now an obsolete piece of equipment? I’ve actually unplugged it and packed it away and my system continues to work, so I guess it’s not needed. Same question regarding the Play 3. I know this is a

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Ken_Griffiths
4 months ago
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CeeJaySagsContributor I
asked in Components and Architectural

zp120 wont register

Hi,I have 4x zp120 amps.My booster is hard wired in to the router. 2x zp120 amps are in the same storage cupboard as the booster - no issues with connectivity.2x zp120 amps are in a cupboard further away. They are both stacked on top of one another. 1 of the amps has connected to my network. The other won’t connect. I have tried doing a factory reset (4 times). I have also tried resetting my router & booster.These ideas aren’t working.If connect these 2 amps together via Ethernet cables, would that help me? Thinking that the one struggling to access the network could then piggy back on to the one that is successfully on the network??!Thoughts, help, comments are all welcome!

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Stanley_4
4 months ago
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justinsThingsContributor I
posted in Components and Architectural

Network Storm Theory and Understanding

Let Play Theory3 sonos amps and a beam Wireless is setup for beam Sonos 1 wired to the network [storm?] 2 sonos amps and a beam Wireless is setup for beam Sonos 1 local setup to surround with Sonos 2 rack in surround Distance too great Sonos 1 and Sonos 2 are wired to network  Surround is working [storm?] Does Sonos 1 and Sonos 2 instead need to be wired directly to each other [storm?] 10 sonos amps Wired in daisy by AV company Home owner buys a play one and sets up on wifi [Storm?]  Seems like many ways things can go wrong with any wired situation in the real world of plug and play technology. Hoping we can all get a better understanding. Some frustration that the system is so delicate and isn’t more adaptive to its network environment and provides no real debug log

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Stanley_4
6 months ago
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