Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

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  • 25,456 Replies
Stanley_4
Stanley_4
solved this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4467 Topics

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britcowboyEnthusiast II
asked in Components and Architectural

Ethernet Wired Connect Amp cut outs

Hey,I've got a Connect Amp which lately has been cutting out, it'll stop playing for a few seconds then continue. If grouped with another room, I can hear the other room continuing while the amp is stopped. The Amp is connected to Ethernet, with it's WiFi disabled, to prevent network loops being a problem (even though I have STP configured on the network, but just disabled it to rule it out for now), so only one device with both Ethernet and WiFi is connected. I don't understand why it's cutting out. It happens on all sources from what I can tell, radio, podcasts, etc. I did a diagnosis just after it happened again for you to look at. Number: 1794230430 Thanks

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Airgetlam
9 months ago
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SixpackContributor I
asked in Components and Architectural

adding a sub

Hi all, I have the Sonos 2.1 amp and want to add a sub woofer to the Bose 251 outdoor environmental speakers.The Bose speakers are not wireless and on the back of the amp there is a single rca plug labeled sub. So do I need a passive or powered sub to connect to this amp? 🤔 Also any suggestions for an outdoor sub would be awesome!ThanksPhil

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G
7 months ago
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shbakerContributor I
asked in Components and Architectural

Turntable-Amp connectivity options?

Hello everyone long time Sonos customer here with Play 1, 3, 5 in various rooms.  Our house came with pre-wired ceiling and outdoor speakers that terminate in a big bundle of wires in the hallway coat closet. There’s a power outlet in the closet (convenient!) so I use Connect:Amp connected to a Pyle selector switch. This allows me to easily select what ceiling speakers in the house (backyard, family room, laundry room, courtyard etc) to play music in. We stream Pandora/Prime/Apple Music using the Sonos app through the Connect:Amp and the Plays. The Play 1-3-5s are sitting in rooms without ceiling speakers (garage, bathroom, office) so it all works well and have music pretty much anywhere we are. I want to purchase a turntable to play our vinyl (yes we still have albums from the 70s/80s).  My question is connectivity.   I want the turntable in the living room on proud display adjacent to our albums, just like back in the day.   But the ceiling speaker wires terminate in the coat closet,

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jgatie
8 months ago
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esko2953Contributor II
asked in Components and Architectural

Tinny sound from cieling speakerzp

when playing music our ceiling speakers((Sonos) sound tinny.  They are off sonos amp.i have changed volume level on app and tried full and ambient. Also, sometimes after playing music home theatre sound as if surrounds dropped off.

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buzz
8 months ago
Alex2a
Alex2aContributor I
asked in Components and Architectural

problème de connexion

Le bouton d’association de mon AMP ne clignote pas pendant l’installation

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Airgetlam
9 months ago
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MartinGeorgeContributor I
asked in Components and Architectural

Sonos connect amp

The system information on the Sonos app for my Sonos Connect amp saids Sonos OS: S1Does that tell me the amp is generation one? If not how can I find what generation it is? Thanks 

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G
8 months ago
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Cobalt710Contributor I
asked in Components and Architectural

Wireless? Can I connect Sonos Sonance Architecural & Amp wireless? (except the power!)

Hello,I want to replace existing in-celling speaker by Sonos Sonance Architectural. Except the power, do I need to bring any wires to the Sonos Amp or can they work with Sonos Sonance Architectural wireless? I see on the Amp that there’s 2 connectors; are they essentials?Thanks!

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G
8 months ago
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namsContributor I
asked in Components and Architectural

What can I connect with the Sonos amp?

I have a Sonos Move and One. Now planning to setup 2 speaker pairs outdoors and connect them all through the Sonos amp. Can I connect 4 wired (non-Sonos) speakers and the Move and One together through the amp to play music on all together? 

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jgatie
9 months ago
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lchloe25Contributor I
asked in Components and Architectural

Check warranty on a product

I am considering buying another SUB with the serial number: *********************I just want to check if anyone can see if there is any warranty left on this product.Thanks Moderator Note: Removed but saved SN. Modified in accordance with the Community Code of Conduct.

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Sotiris C.
9 months ago
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DoordieContributor I
asked in Components and Architectural

cant get wired speakers to play from the sonos amp

How do I select to play through the wired speakers connected to an amp? My Sonos app can only play through my Sonos Roam wireless speaker

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G
9 months ago
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Sifuhall2Contributor I
asked in Components and Architectural

Amp and outdoor speakers

I just setup the Sonos amp and 2 Sonos outdoor speakers.I think I read the amp will power 4 outdoor speakers.  Is this true?  Can I buy 2 more Sonos outdoor speakers and run them on the same amp?

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G
8 months ago
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CoggersContributor I
asked in Components and Architectural

Sonos Port turning on Denon AVR?

With the 12v trigger output from the Sonos Port there must be a way to convert this signal to IR and turn on the AV receiver?This would save having to turn it on via the remote My Denon hasn’t got a 12v trigger input unfortunately   

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buzz
9 months ago
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PatafromContributor I
asked in Components and Architectural

is a (at least one )wired connection required ?

Hi i plan to acquire an arc, a sub and 2 era300 for my new home cinema system. i d like to check with you guys if a wired connection is required . I watched a youtube video and the guy said at least one of the speaker needs to be be wiredly connected .  Is it true ? Ideally i d like to use only wifi to reduce uggly cables . thanks for your inputs . pat

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jgatie
8 months ago
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MrSwissContributor I
asked in Components and Architectural

Sonos Connect Amp cutting in and out

Diagnostic:1299356868Have multiple Sonos products - 2 Connects, 4 Connect Amps, Play 3 and Five. The Connects and Connect Amps are connected via Ethernet.One of the Connects (Family Room) keeps cutting in and out. It is connected to an AV Receiver for one of our home theaters (BluRay, Apple TV, Sonos). I’ve reset the modem, router and Sonos systems sequentially with no fix, at least not for long.This happens playing any media via Sonos. Other rooms (including a duplicate setup in the basement den) work without issues. This is the only product that seems to have issues.

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Corry P
8 months ago
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Luk4szContributor I
posted in Components and Architectural

Sonos zp90 firmware 11.10.1 issue

Hi,after last update my sonos zp90 is unlistenable. I only use it as a source for streaming Deezer (coaxial output). Something is wrong. It is hard to describe, something like "out of phase sound". If i go between the speakers and move a little bit to the one side i can hear only music playing outside one speaker. I can't hear second one and there is no music between speakers. In the past there was a one update which i remember have an sound issue (weak bass etc.) Has anyone experience the same issues? As i know there is no way back and i cant downgrade it :/

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Stanley_4
8 months ago
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m127290Contributor I
asked in Components and Architectural

Damaged Beam HDMI port

As title suggests, my beam was not working correctly, flashes amber & white, but still connects to wifi and plays at a lower value (when I increase it auto corrects down to set volume). I noticed my HDMI port is very damaged and bent and want to try to replace/repair. Is there any way to find the HDMI port replacement part? I 

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buzz
8 months ago
A
Andrew daviesContributor I
asked in Components and Architectural

connection problems

I have changed Wi-Fi but sonos is saying my bridge is incompatible error 30. Why is this and haw can I sort it out

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Airgetlam
8 months ago
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coNREguyContributor I
asked in Components and Architectural

4 wire speaker connection

All of my wired speakers are 4 wire speakers with colors white, green, pink and blackHow do I connect to Sonos Amp or to CONNECT amp which only supports 2 wires.Is there such a thing as a converter? I’ve searched for one but can’t find

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Stanley_4
8 months ago
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Andrzej-MContributor I
posted in Components and Architectural

Sonos Service Manuals

This is really a question for Sonos, but I was wondering if the community had any thoughts on this too. If Sonos is in favour of the ‘Right to repair’ directive coming to the EU (I believe), do they plan to make service manuals available to help users repair their devices (I’m struggling to triage an issue with my Sonos S16 Amp which is out of warranty). Would be great to have a fair chance of fixing it rather than consigning it to landfill… 

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buzz
8 months ago
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JWP1Contributor I
posted in Components and Architectural

Number & Placement of In-Ceiling Architectural Speakers

Hi All! Hope this message finds you well. Hoping to get some recommendations on the number and placement of Sonos ceiling speakers in my family’s new construction home. The image below shows the open concept 9 foot ceiling design: Living Room (23’ 2” x 18’ 11” – Cathedral Ceiling), Dining (12’ x 14’ 11”), Kitchen (10’ 8 ½ ” x 14’ 11”) & a hallway down the side. Additionally, Screened Porch (16’ x 17’ 11 ½"  - Cathedral Ceiling). We’re considering a 55” Samsung Frame TV (red box location) mounted to the right of the fireplace with a Sonos Sound Bar below.  Considering either ceiling speakers (sonos architectural speakers) in living room only (4 architectural speakers with one amp) in addition to sonos sound bar below tv or throughout main living space for music/surround sound throughout (6 architectural speakers with one amp). Of course, this can get pricey and open to other options to save money. Any suggestions on proper placement based on dimensions and where to place/quantify et

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Jamie A
9 months ago
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CaribbeanBearContributor I
asked in Components and Architectural

Sonance + Move Installation

I am planning an indoor-outdoor installation, with four Sonance in ceiling speakers and one Move for the outdoor patio. I know you can add up to 3 pairs of Sonance to a single Sonos Amp, but can I add this Move to my two pairs of Sonance on the same Amp? 

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jgatie
8 months ago
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famackermanContributor I
asked in Components and Architectural

Sonos Port and Denon Trigger Out

My Denon AVR X3700H has a 12v Triggger Out port. I would like to add a Sonos Port so I can add the AVR to the rest of my Sonos speakers. Will the Port turn on the Denon with the 12v trigger if I turn it on using the Sonos app, or is the Denon set up to go the other way and turn on the Port when I fire  up the AVR?

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buzz
8 months ago
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Peter07Contributor I
posted in Components and Architectural

Sonos and BT Whole Home Wifi Premiuim with Sonos Play 1

Hello, searched the previous listings. Hopefully not repeating. I have BT whole home wifi premius disks, wifi extenders. Would really like to be able to us my Sonos Play 1 (I know a bit old but still work). out of wifi range of the main router.I can connect my sonos to the main router. But it really does not seem to like / pick up the BT WHW network. Anyone got any suggestions ? Or simply just not supported.Thx All 

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SarahN
9 months ago
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MusicLover1980Contributor I
asked in Components and Architectural

adding a sonos sub

Question can you add a Sonos sub to the Sonos amplifier?

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G
7 months ago
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KpJrContributor I
asked in Components and Architectural

in-celling speakers with port or amp

Hi I bought a house with 2 existing in-celling Sonos speakers. I’m also considering buying 2 era 100 and a beam (second generation) for surround sound. It’s two cooper wires coming out of the wall under the TV.would a require an Amp to power and drift all these devices? Or would a port do the job? Would a need booth an amp and port to play them all at the same time? 

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G
8 months ago
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