Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

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  • 25,452 Replies
Stanley_4
Stanley_4
solved this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4466 Topics

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britcowboyEnthusiast II
asked in Components and Architectural

Ethernet Wired Connect Amp cut outs

Hey,I've got a Connect Amp which lately has been cutting out, it'll stop playing for a few seconds then continue. If grouped with another room, I can hear the other room continuing while the amp is stopped. The Amp is connected to Ethernet, with it's WiFi disabled, to prevent network loops being a problem (even though I have STP configured on the network, but just disabled it to rule it out for now), so only one device with both Ethernet and WiFi is connected. I don't understand why it's cutting out. It happens on all sources from what I can tell, radio, podcasts, etc. I did a diagnosis just after it happened again for you to look at. Number: 1794230430 Thanks

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Airgetlam
9 months ago
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luke0321Contributor I
asked in Components and Architectural

sonos amp airplay streaming

HI when I use airplay streaming music, then I couldn't control the volume to max.maybe if I turn to 80% volume then it auto change to 20%. My speakers is 4ohm.  When I use 8ohm speaker haven’t this issue ThanksLuke 

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N
9 months ago
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Yves Déragon
posted in Components and Architectural

Sonos Arc with Sonos Amp

Est-ce que je peux ajouter un sonos amp à mon sonos arc

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Ken_Griffiths
9 months ago
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Barkley2Avid Contributor I
asked in Components and Architectural

Sonos Amp with 3 Stereo speakers

I have a Sonos Amp hooked up to (2) Polk Atrium 8 speakers. They are stereo speakers with 4 input for stereo sound out of each speaker. It’s good for outdoor since they are spaced far apart. They are 8 ohms. I am wondering if I can a 3rd speaker on the system. It would techinically be a 3rd speaker OR a 3rd stereo setup. There would be 3 wires on each terminal.  Will the amp be able to handle it?

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jgatie
11 months ago
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Diego villagraContributor II
asked in Components and Architectural

El Sonos Amp es compatible con Flac y Alac?

Hola tengo una consulta, el Sonos Amp tiene formato Flac y Alac es compatible? 

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G
10 months ago
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BMilehamContributor I
asked in Components and Architectural

Sonos Outdoor Architectural speaker got wet and not working

On one of my Sonos Outdoor Architectural speakers, the tweeter isnt working from getting wet when I hosed around it, will it work again? It’s been drying out for over 24 hours on a hot day and still the tweeter doesn’t produce any sound.

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Airgetlam
11 months ago
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ppfr
asked in Components and Architectural

trying to reconnect speakers and an amp after storm

Everything was working fine for years.  Today, we got home from out of town, and 1 amp is flashing orange/white light and 1 set of speakers does not work.  We had a storm overnight.  A couple fuses blew.  Everything back in working order except this amp/speakers.I have followed the steps to reconnect.  Does not work.  Amp keeps reverting to orange/white blinking light.  Cannot get sound out of the speakers.  Another amp in the same room, for other speakers is working fine, and did not need to be reset.

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G
9 months ago
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stevekedroContributor II
posted in Components and Architectural

Arc will only work when hardwired to router!

Buckle up because this is a real doozy:I received the Roam for Father’s Day and have been playing a lot of music through my home theater setup (Arc + 2 Ones) and my Roam at the same time. Today, after briefly playing music through both my home theater and my Roam via AirPlay, I noticed that my home theater wasn’t playing audio while my Roam was. I tried reconnecting via AirPlay to the home theater, but received a generic error message on my iPhone.After a lot of troubleshooting including resetting my router multiple times, contacting customer support, unplugging and replugging the Arc, I ended up performing a factory reset. During the post-reset setup, I had to connect to my Arc to WiFi, but I kept getting an error saying that my WiFi password was incorrect when it was not (I cannot stress this enough).In lieu of writing an even longer post, I ended up hardwiring my Arc into my Xfinity xFi gateway and by some miracle, everything worked seamlessly including the initial setup.I would pre

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Airgetlam
9 months ago
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JC SandovalContributor I
asked in Components and Architectural

A las 11 pm se acaba la fiesta

Hola a todos, les expongo mi caso para saber si a alguien le ha pasado, me reporta uno de mis clientes que 2 zonas donde tiene sonos AMP, todos los días a las 11 pm se baja el volumen y ya no lo pueden subir, como si se activara una función de restricción de volumen. ¿A alguien le ha pasado? Translate using Google Translate added by Moderator:Hello everyone, I present my case to find out if this has happened to someone, one of my clients reports that 2 areas where they have sonos AMP, every day at 11 pm the volume is lowered and they can no longer turn it up, like if a volume restriction feature is activated. Has this happened to anyone?

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Sotiris C.
11 months ago
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XicContributor I
asked in Components and Architectural

Play 1 and Roam different performace

Same room, same wifi signal. Roam is working perfect, Play 1 inestable signal, why?4 months working perfect but one week ago play1 started loosint signal. No changes in the wifi system, same location. I work with roam in the same place of Play1, any issue. This is crazy

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G
11 months ago
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ChuckCoAvid Contributor I
asked in Components and Architectural

Upgrade Bridge?

I am being offered a credit to upgrade my 5-year-old Bridge to a Boost.  Are there any compelling reasons to do so? Does the Boost offer more features or better performance?

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Airgetlam
11 months ago
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Toledo networkContributor I
asked in Components and Architectural

Sonos Connect:AMP volume keeps lowering by itself

I have a sonos connect:Amp that recently just started lowering the volume by itself! it was working normally until today! I did submit a diagnostic report and the diagnostic number is 1869534414i have restarted the sonos and restarted my phone! i have 2 other connect amp and only one of them is having this problem!

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G
9 months ago
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nsanpedroContributor I
asked in Components and Architectural

Sonos port

do you have to upgrade the sonos port in order for the speakers to be integrated with other speakers through the receiver

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Airgetlam
1 year ago
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MamaMiaContributor I
posted in Components and Architectural

Does Project Debut Carbon Sonos Turntable have auto return when album is finished playing?

Hello,I recently purchased the Project Debut Carbon Turntable for Sonos. I have noticed that the stylus does not return to starting position after the record is finished playing.  My cheap record players from high school days always did that, so I assumed this relatively much higher-end product would do the same. Is this a setting that can be changed?  

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buzz
11 months ago
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Tobias_DKContributor I
asked in Components and Architectural

How do I get my 30% trade up discount from my Connect:Amp?

I recently bought a used Connect:Amp with the sole intention to get a 30% discount on a new product. I bought it from a friend who has not used the trade up scheme. I have connected the device to the Sonos S1 app and it appears under “System” on my Sonos account online. However, it does not appear under “Upgrade”. It has been three hours now and it still does not appear. Can you guys help me out? I am completely new in the Sonos world.

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Airgetlam
11 months ago
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chorleyleeContributor I
posted in Components and Architectural

Play 5 volume control erratic

Hi, I have 2 x Play 5’s and a sub. If i try and turn the volume up or down quickly on either of the play 5’s, the sound goes off and you have to turn it back up really slowly or it goes off again. System is up to date, I've unplugged them and the router countless times and it still happens. It does it 75% of the time so is getting frustrating. Any ideas?  Cheers

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buzz
10 months ago
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dmivey4Contributor I
asked in Components and Architectural

Amp Confusion

Hi and thanks in advance! Currently buidling a home and have loved my Sonos 1 but want to have the in ceiling sets in the new home. I’ve read about how the amps work and have read multiple threads and still not exactly sure what my best option is. I want to have a set in my living room, another set in dining room and another set in my kitchen. Do I need a seperate amp for each location? Very rarely will I want to play all locations at the same time. Ive read you can only control the volume for all of them but can you pick a certain set that are playing and another set that is off/muted? Or do I need to just purchase 3 amps? I read some articles that talked about using the Monorprice but that is over my head a lilhttps://www.monoprice.com/product?p_id=13727 Thanks in advance!

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G
10 months ago
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greatwhitehatContributor I
asked in Components and Architectural

Sonos Port in an enterprise wifi network with multiple access points

Dear Community,I hope someone has bumped into a similar issue at some point and can guide me in the right direction.At my workplace we have bought several Sonos Port-systems for a convenient way for our staff to listen to music in different locations.I can setup a Port-system along with an iPad to control the music, and it works perfectly fine.But when I move it to the physical location it is supposed to be it does not work.We have a fairly modern network with multiple access points serving the same SSIDs and on the network the Port-system is on, we have no endpoint-isolation, and it has Internet connectivity. The MAC-addresses for iPads and Sonos Ports are whitelisted. The Port systems and iPads are on the same wireless network. We use certificate based authentication, and that should not be an issue since it works perfectly at my desk.Starting over, as in resetting the Port and configuring everything from start in the intended location does not work at all.Does the Sonos system care

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Airgetlam
10 months ago
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samuricContributor I
asked in Components and Architectural

Phonograph

hi, I have a dolby system with Arc, one sl and sub. I would like to connect a turntable. how can I do? Thanks

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jgatie
1 year ago
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T ShepContributor I
asked in Components and Architectural

Sonos Port with Autonomic m-800 amp

I am trying to use the Sonos Port with my Autonomic multi zone amp. I know of no issues with speaker connections as the previous system worked ok. Is there any compatibility issues with mirage and Sonos?

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Airgetlam
10 months ago
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Quinlan VosContributor II
asked in Components and Architectural

Sonos Port keep losing connection since 1 month (Wired)

Hello! I’m using a Sonos Port since 6 months with my Denon AVR 1100w. Everything was going fine until a recent update (the one who added the new search bar). Since then, i’m exerpiencing many bugs : music stops, sonos port is lost… and I have to unplugg / plug again the device to get it working again.I tried a total reset of the Sonos port but it didn’t change anything. My Sonos Port is wired to a switch, wired to an Eero Pro 6 (Mesh, backhaul to my main Eero Pro).Other devices connected to the switch are working great, and I’ve done a port reservation for my Sonos device… Thank you so much for your help!   

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Airgetlam
1 year ago
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LeonTheBostonContributor I
asked in Components and Architectural

Ceiling Speakers - How Many & Do We Need Amp?

We are starting to finish our basement and want to add ceiling speakers to listen to music or to enhance our television audio during movies/football games/etc.  A couple of questions:Do we need an amp?  There is no existing system down there.  We weren’t sure if the speakers were simply Bluetooth and hooked up to the app/TV or if we needed the amp? How many in-ceiling speakers would you need for a 200 square foot room?Thank you!

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Ken_Griffiths
9 months ago
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Diego villagraContributor II
asked in Components and Architectural

ES NORMAL QUE CUANDO TOQUE MI SONOS AMP POR LA PARTE DE ARRIBA DONDE ESTA LA MACRCA Y A LOS LADOS LO SIENTA UN POCO CALIENTE CUANDO ESTA EN FUNCION

Hola tengo un sonos amp y quiero saber si es normal que cuando este en función se caliente un poquito por la parte de arriba y en los lados?

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Airgetlam
10 months ago
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Mooseman2020Contributor I
posted in Components and Architectural

Sonos Amp- surround sound with separate room

Hey all-I want to build a surround sound system for my TV using existing Arc and Sub (gen 3) while incorporating new Sonos Amp and 4 architectural wall/ceiling speakers. I am placing 2 additional ceiling speakers in an adjacent room and hook all of the speakers to the amp via a speaker selector. Would the speaker selector allow me to turn off the 2 solo speakers when using TV/surround sound and would a single amp be able to support all of this? I know that the amp can support 6 architectural speakers but not sure in this arrangement. Hopefully this can work and save me from having to buy a second amp by only getting a speaker selector.Thanks!

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106rallye
1 year ago
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BigSHKContributor I
asked in Components and Architectural

Sonos Tuner to Airplay

Is there a Sonos product, which can plug into my home network and tune-in Sonos content, be controlled by the Sonos app, and stream music TO Airplay-ready amplifiers and receivers on the same network?

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jgatie
1 year ago
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