Dear Community,

I hope someone has bumped into a similar issue at some point and can guide me in the right direction.

At my workplace we have bought several Sonos Port-systems for a convenient way for our staff to listen to music in different locations.

I can setup a Port-system along with an iPad to control the music, and it works perfectly fine.
But when I move it to the physical location it is supposed to be it does not work.

We have a fairly modern network with multiple access points serving the same SSIDs and on the network the Port-system is on, we have no endpoint-isolation, and it has Internet connectivity. The MAC-addresses for iPads and Sonos Ports are whitelisted. The Port systems and iPads are on the same wireless network. We use certificate based authentication, and that should not be an issue since it works perfectly at my desk.

Starting over, as in resetting the Port and configuring everything from start in the intended location does not work at all.

Does the Sonos system care about the MAC-addresses for the individual access points?
In the warehouse we have many APs due to the harsh radio environment in such a place.

Ideas?

Thank you very much!