Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

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  • 25,407 Replies
Stanley_4
Stanley_4
solved this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4449 Topics

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DdoubleDContributor I
asked in Components and Architectural

Port question

I have an Arc and I’d like to be able to connect my non Sonos powered sub and a turntable to it. Would the Port work with the Arc and the turntable relatively flawlessly? 

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jgatie
5 months ago
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yannchabContributor I
asked in Components and Architectural

Turntable and Playbar / Sub -> Sonos Port ?

Hi,I have a Playbar and a Sub Gen 2 in my living room.I want to buy a turntable and therefore be able to connect it to this Playbar and its Sub.Can you confirm that the Sonos Port is the solution for this?And are the 3 turntables sold by Sonos compatible and of good quality?Thanks for your insightful responses!

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106rallye
1 year ago
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nschaeContributor I
asked in Components and Architectural

Sonos AMP, can i stream to other room ?

 Hi. I made the Arc system with Sub and Era 300, connected by HDMI ARC from TV A. If I add a AMP(or PORT) for TV B connected by HDMI ARC also,the AMP can stream the sound to Arc system that was already connected by TV A??(if the TV A is turned off) or do i need to make a new speakers group only for TV B? Thanks.

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Airgetlam
2 months ago
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PatafromContributor I
asked in Components and Architectural

is a (at least one )wired connection required ?

Hi i plan to acquire an arc, a sub and 2 era300 for my new home cinema system. i d like to check with you guys if a wired connection is required . I watched a youtube video and the guy said at least one of the speaker needs to be be wiredly connected .  Is it true ? Ideally i d like to use only wifi to reduce uggly cables . thanks for your inputs . pat

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jgatie
8 months ago
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Lefou4everContributor I
asked in Components and Architectural

connection Sonos port to AVR

I want to connect a Sonos port to my existing AVR. I want what I'm watching on the home theater to be able to stream to my two other zones connected by Sonos amps. I also what whatever music I'm streaming in those zones to be able to play back in my home theater as well. So can I use the loop out on my AVR to connect to the inputs on the port and the Output on the port to plug into one of the inputs on the AVR?

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Airgetlam
4 months ago
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jdbs83Contributor I
posted in Components and Architectural

Bad return experience

Has anyone else had an awful experience doing a return/replacement?

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Ken_Griffiths
1 year ago
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CCJACKContributor II
asked in Components and Architectural

Sonos playbase droppint audio from vinyl

I have a Sonos play base + 2 play 1s under one room, and then a separate set of move speakers. I have a project audio turntable that is connected to a Sonos port to stream vinyl. Recently I have been experiencing significant cutout issues with the playbase. The audio will drop for up to 10 seconds before resuming. If I am streaming to both the play base and the move speakers, the audio only cuts out on the play base, so I know it’s not the port causing the issue. But it is making listening to records impossible.  has anyone experienced this? The device is about 6 years old so I’m unsure if it’s reached end of life, but I experience zero Audio issues when watching Apple TV with it. 

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Stanley_4
4 months ago
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neon096Contributor I
asked in Components and Architectural

Sonos alexa identifies the next artist playing

When playing an Amazon music station and I ask Alexa "who is this?". It always says the artist that is playing next. If I play a set of songs from my Amazon library it manages to say the correct artist.

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Corry P
1 year ago
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BullContributor I
posted in Components and Architectural

third times the charm…?

Folks,Third attempt to “re-discover” a missing room. It happens to be my “tv room” that worked beautifully for years. My 75” QLED is connected to my SONOS playbar … my playbar is paired to my Gen 1 SUB that is paired to both surround Gen 2 Play 5’s. I talked to 3 different Sonos Customer Care folks on 3 different occasions and they suggested 3 different “work around” fixes. None of them worked. This most recent one - probably the most frustrating one ended the call by instructing me to call my router provider to ask them to remove all “access points”. Are you kidding me.? I then have to call Sonos back to then readdress the problem… more system diagnostics. It’s been 3 weeks now that due to a Sonos Update that has rendered my System… Expensive system as well - USELESS. If there are SONOS folks reading this… this most recent case number is 03897942 that once again… for the third time was unable to resolve the issue. ANd quite frankly speaking to 3 different people providing me with 3 di

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Ken_Griffiths
2 years ago
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phmkingstonTrending Lyricist I
asked in Components and Architectural

New app actually has promise

I now have the new app  i quire like the interface and it is not "laggy". Ideally So os should have waited until sleep timer, alarms and music library index were properly integrated. Puzzling to understand their thinking - bad PR is Bad PR. I have one music service not working but I do believe this is a step forward.

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Ken_Griffiths
1 day ago
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Chris9876543Contributor I
asked in Components and Architectural

channel stops working on my sonos amp

Every so often one of the channels on 2 of my sonos Amp just stops working. It appears to be random. Resetting the units doesn’t seem to fix the issue. the units are stored out of the way of any outside interference and the speaker cables are fitted to ceiling speakers. It is 100% not a cabling issue

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Airgetlam
3 months ago
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grlContributor II
posted in Components and Architectural

Using legacy Niles ZR 4630 to distribute Sonos

I have a Niles ZR 4630 receiver.  2 other Niles amps daisy chained to Reciever.I want to get rid of all the touch pads in my house.  I have 5 Rooms connected to the 4630, and I just want a Sonos connect or port to turn on the Niles.Does taking out the keypads enable  auto sensing turn on/off with the Sonos?Thanks

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Jamie A
2 months ago
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imxlr8tdContributor I
posted in Components and Architectural

sonos one playing an unknown playlist

I do not use voice activation for anything in my home.  But I do have a couple Sonos one with built in voice control.  I have never attempted to use it, but today, without opening an app on any of my devices, i pushed the play button on a One and it began to play an amazing playlist quite compatible withy my emerging tastes.  I have no apps open on any device and in fact powered down all of my devices just to see the effect.  No effect.  The One continues to play without interruption.  What is the input directing the One to play?

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Airgetlam
3 years ago
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gators12Contributor I
asked in Components and Architectural

speakers

I want to add a second pair of hard wired speakers to my amp. I understand they will be on the same channel. Can I hook up a volume control for one of the pair? 

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buzz
3 months ago
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dwabrizContributor I
posted in Components and Architectural

Connecting AirPlay 2 with Sonos speaker system

Hi one and all, I’ve had a terrible time connecting my AirPlay on my Apple devices - iPad and iPhone - to my Sonos speakers. It would connect with some one or two of the Sonos One speakers but not with the Beam. And I couldn’t get the system to group. After trying everything I saw on community chat sites like this I tried the trusty last resort. I went around and switched off the Sonos speakers one after the other (and my Sonos Port for good measure) and then turned them back on again. That was five days ago and they have worked a dream ever since. Hope this helps someone. Regards.

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James L.
3 years ago
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MissywidgeContributor I
asked in Components and Architectural

classical music album track description

How can I tell, without a better memory than mine, which is Mozart and which Brahms? This is not the only album with this problem. At least this has all the movements instead of only some, but still. Can I change a setting? 

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G
2 years ago
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NicK99Contributor I
asked in Components and Architectural

No power

I have a Playbar, a Beam, 2x 1, a 3 and a 5. And a Bridge.At different times, one of the 1s and the 5 and now my Playbar have just stopped registering any power.I’ve changed fuses, interchanged cables, tried different locations and sockets, and nothing works.I think Sonos are simply shocking products for the rate at which they seem to be failing judging by my experience and that of other users I’ve seen commenting on the web with the same issue and lack of any fix support.I have two bose systems; a Wave I’ve had since 2001, and one home entertainment system which I’ve had since 2005. Both of which have been no problem.What explanation can Sonos offer? And what will they do about my most recent failure being the Playbar? 

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Airgetlam
3 years ago
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User960765Contributor I
asked in Components and Architectural

BR 100 power supply

I have a BR100 bridge and the power light is not coming on.I have checked power source and all good.it has a uk three pin plug on the power cable and looks like it is none repairable, I can’t change the fuse.any ideas?

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ratty
4 months ago
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alanpmcleanContributor I
asked in Components and Architectural

sonos connect

My sinus connect will not switch in. It is not power as I have connected the power lead to another connect box and that works fine. no white light on connect boxthis is the second connect box that has given me trouble. many suggestions on cause/ solution. I have tried the reboot etc per the sinus help guidesthanksalan

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Airgetlam
2 years ago
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jonmellContributor I
asked in Components and Architectural

Back of Sub Gen 3 creaks

When unboxing my new Sub Gen 3 I noticed the back plate of it creaks under very little pressure. Is this normal / will it affect the sound or should it be returned/exchanged?

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Simon B
3 years ago
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CC6004Avid Contributor I
asked in Components and Architectural

speakers come and go from S2

I have three stereo pairs  Ones  Fives (w/sub) and Moves. I no longer can get all of them to appear in S2 on my cellphone nor on my desktop.  When I open S2 a random stereo pair is there and it works flawlessly.  Close S2 and reopen it again and a different stereo pair is in S2, and t works flawlessly.   But I want ALL the speakers to be in S2 at the same time!

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106rallye
2 years ago
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Paul37Contributor I
asked in Components and Architectural

Spotify via Sonos

when I use spotify via the Sonos app I have connection Issues all the time. messages like ‘connection failed’ ‘ can’t connect’ how can I fix this? 

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Airgetlam
3 years ago
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Aurélie_DContributor I
asked in Components and Architectural

wall Fixation TV Sanus

Hi guys ,i want to fixe my playbar on the wall. there arias a special kit from sonos or the TV Sanus wall fixation.This second option sounds good but the playbar is fixed juste under the television with no space between the playbar and the tv… In the playbar instructions it is writen we must keep a space between the tv and the playbar (25mm if under tv or 50 mm if on top) for a better audio performance…is it an issue with Sanus fixation ? tks 

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G
3 years ago
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JaceBassContributor I
asked in Components and Architectural

speakers not working properly

When using my sonus and selectinf all my speakers (six total) the music will stop playing in through one speaker then start again then stop.  Please help!

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G
2 years ago
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JannellContributor I
posted in Components and Architectural

sonos 1

Here we go again  I have a number of Sono1 speakers. When we got them they allowed music via apple phone & iPads then they stopped that and we had to download google play and yes you probably already know that no longer works.So at this moment in time a have expensive radios as that’s all I can play. Besides always having my computer on is there another way I can play MY music which I have already bought.    

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Ken_Griffiths
3 years ago
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