Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,494 Topics
  • 25,574 Replies
Stanley_4
Stanley_4
solved this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
  • 0
  • 9

4494 Topics

C
Cobalt710Contributor I
asked in Components and Architectural

Wireless? Can I connect Sonos Sonance Architecural & Amp wireless? (except the power!)

Hello,I want to replace existing in-celling speaker by Sonos Sonance Architectural. Except the power, do I need to bring any wires to the Sonos Amp or can they work with Sonos Sonance Architectural wireless? I see on the Amp that there’s 2 connectors; are they essentials?Thanks!

1
G
9 months ago
M
MontanaMarkContributor I
posted in Components and Architectural

CD player with sonos connect without wifi.

I am trying to figure out if it if possible to play CDs on my Kenwood DP-1520 CD player using the Sonos Connect (gen2) without using WiFi. I have the Arc, Sub, and two ones and have managed to get it to work using the wifi, but I am wondering if it’s possible to do it without wifi. I currently use my existing system without wifi when watching movies and tv and it works fine, I just can’t get it to work with the CD player and the Connect. Any help is appreciated. 

2
K
3 months ago
T
toddcmenardContributor I
asked in Components and Architectural

whole home background music question

I have a Sonos amp I want to connect to 6 Sonos sonance architectural speakers. Can I simply use one speaker per room for whole home background music? I understand 2 per room is typical however we have other Sonos products for intense listening experiences. This is simply for background music. Many model homes simply use one per room… I also understand the single zone situation. Since the sonos sonance have 2 woofers then a single sonance can provide stereo sound to the room. Has anyone done this and are you happy with it?

1
Stanley_4
6 months ago
T
tw2023Contributor I
posted in Components and Architectural

Connect amp or generic bluetooth amp

*I reposted this to a Discussion thread. Not sure how to delete this post though.* Hi, I recently moved into a house with in-ceiling speakers and Zoneplayer 120 / Connect Amp connected to the speakers throughout the house, other than in the basement where there is no amp.  I am using the basement room as a gym so I don’t see the need to have that room play the same music as other parts of the house.I was just going to get a used Zoneplayer 120 / Connect Amp but they still sell for $200+ CAD where I am.  My questions is do you see any benefit in getting that over a generic Bluetooth amp for less than half the price.  Bluetooth would be nice because I am then not limited to S1 music services (no Airplay, etc.).If I stick to similar wattage of the Zoneplayer 120 (55W per speaker), will I miss out on sound quality? Some alternative Bluetooth amps I found quickly on Amazon are:  https://www.amazon.ca/dp/B06Y67PZB1/ref=emc_b_5_thttps://www.amazon.ca/dp/B076XSBCCL/ref=emc_b_5_iLook forward to

1
Corry P
1 year ago
B
BigSHKContributor I
asked in Components and Architectural

Sonos Tuner to Airplay

Is there a Sonos product, which can plug into my home network and tune-in Sonos content, be controlled by the Sonos app, and stream music TO Airplay-ready amplifiers and receivers on the same network?

1
jgatie
1 year ago
P
PaulMBanasContributor II
asked in Components and Architectural

Troubleshooting: Playbar not working with Sony TV KDL50@800 and Onkyo Receiver RZ620

The Playbar is working with music services, but not with the TV. I’ve tried unplugging TV, Playbar and receiver. On the Sonos System Info in the app, the Playbar has nothing next to it. The optical cable seems to be good with red lights coming out of TV and Playbar. (Should optical cable go to receiver rather than TV?)On the receiver, when I do a setup, searching in vain for some setting, the cable TV sound comes on when I get to sound settings, but disappears when I move to the next setting. It was working fine but quit working when I did a system update on the Onkyo receiver My diagnostics is 246167946

1
buzz
3 years ago
R
riharveyContributor I
asked in Components and Architectural

App v13 cant connect or find my systems

The Sonos app has been getting worse and worse in terms of connecting to my systems.  A lot of the time only some of them appear, if I reboot my phone and the sometimes the systems they reappear.  Now it cant connect and keeps telling me my network has changed or that I need to reboot my router and reconnect my systems.They are connected to the network fine and can stream music, just I cannot talk to them using the app.  Anyone had a solution from Sonos to fix this, the app used to work so well now the whole system is bordering on useless.

1
Corry P
3 years ago
P
PLeighContributor I
posted in Components and Architectural

Sonos Play1

I have just had my wifi upgraded and now I cannot connect to my Sonos Play 1 speaker. The app doesn’t even recognise I have one. My speaker is plugged in next to my router with the ethernet cable attached to the router from the speaker. What is going on?  

2
controlav
2 years ago
D
DJXarlieContributor I
asked in Components and Architectural

laptop/projector wired into ZP90 Connect

Googled everywhere and can’t seem to find a definitive answer:I run a projector with input from a laptop thus my audio output options are 3.5mm jack and/or RCA output.If I picked up an old ZP90 could I run the audio wired to the ZP90 and then from the ZP90 wireless to my Sonos Speakers and would this work without the sound delay to the video coming through the projector?A Sonos Beam just doesn’t go well with a 110” projected image on a blank wall whereas Vertical mounted 5s or 1s either side of the image are perfect.I’ve previously run audio via 3.5mm jacks directly to a single Play 5 (which then wirelessly links up another play5 and Sub) but this is far too much overkill when I could better use some play 1s instead ( but as everyone knows they don’t have any audio wired inputs ).    

1
J
1 year ago
H
hennningContributor I
asked in Components and Architectural

Upgrade - wrong inventory

In my account there is an old SONOS bridge showing up. Since many years this is already on the junkyard.  How can I remove that bridge from my account?   

1
C
3 years ago
J
JohnfruContributor I
asked in Components and Architectural

One channel (left or right) goes off when joining with other room

Hi,i have two Sonos One’s that are a stereo pair. And I have two Symfonisks that are a stereo pair. They work fine when I play music on either of the sets. However, when I group the Sonos and Symfonisks, only the right (or left) speakers of both pairs play sound. The other channel goes off.  Any tips? Grouping the speaker sets used to work fine, but has stopped working since we moved to a new place. Could it be a wifi signal issue? Thanks! Stefan

3
Airgetlam
2 years ago
C
Carroll379Contributor I
posted in Components and Architectural

Can't sync Amazon unlimited

Cannot get Amazon to play I punch in my code email and password I get the text message I approve and then it goes back to the Sonos page where it wants me to start all over putting in my password again

1
Airgetlam
3 years ago
S
SDF1965Contributor I
posted in Components and Architectural

connect dropping off network

Hi alli know there are a number of queries on Connect dropping off a network and I have read the majority. Following advice I bought a Boost, set it up, I see all my speakers and the Connect have WM:0 against them….Connect still dropping off after a minute or 2. I have tried all 3 channels, 1 is the worst, 6 & 11 about the sameAm I looking at a faulty Connect?  

3
C
2 years ago
E
ENZOMOLOGNIContributor I
asked in Components and Architectural

sonos connect

Salve, non riesco a collegare “CONNECT” all’applicazione. Ho provato a ripristinare il prodotto da fabbrica ma non  si collega, l’applicazione mi dice di di premere il tasto mentre la luce verde lampeggia, ma la luce non è “verde” ma bianca!come è il procedimento??GrazieEnzo Mod Edit:Google Translate- Hi, I can't connect "CONNECT" to the application. I tried to reset the product from factory but it doesn't connect, the application tells me to press the button while the green light is flashing, but the light is not "green" but white!how is the procedure?Thank youEnzo

1
Corry P
1 year ago
FrancisC
FrancisCContributor I
asked in Components and Architectural

Connection from Sonos Port to Kin Play Mini speakers occasionally drops out

Hi,I stream music wirelessly through my Sonos Port but I experience sound cutting out after variable periods of play (after 5 mins of listening but sometimes as long as an hour without interruption). My Port is connected to my Totem’s Kin Play Mini speakers through the two RCA cables that came with the Port unit. I checked my router and download speed is adequate (63 Mbps). I’ve gone tru the troubleshooting tests proposed elsewhere on this website (such as restarting the router, the Port unit and the Sonos app) to no avail.Any suggestions?

2
FrancisC
1 year ago
J
JayMac61Contributor I
asked in Components and Architectural

Port with Fluance puttering noise in background

I have a Fluance RT81 with built in amplifier. I hear a low puttering noise in the background, all the time. It’s erratic in pattern and volume, but constant.  When I turn the gain down (source) it decreases, but using the app volume control while playing music, you can hear it.  I’ve reconnected the cables, rebooted everything, but the puttering is still there.  Any ideas? 

2
buzz
11 months ago
P
Potemkin22Contributor I
asked in Components and Architectural

A couple of faults

So Sonos crew, i wonder if you can help?First problem, I have 2 sonos one that i have made a stereo pair, the problem i have is that if i talk to my right speaker, and ask it to play music via spotify, Alexa advises that the device is off line. If i give the request to left speaker, the instruction is followed out, but sometimes with a problem.That problem is that even though Alexa says she has understood what i have said, no music plays. However if i say “Alexa, Pause” and then “Alexa Resume” i then get the music.Any one have any ideas? Cheers Neil 

1
Ken_Griffiths
2 years ago
C
CaribbeanBearContributor I
asked in Components and Architectural

Sonance + Move Installation

I am planning an indoor-outdoor installation, with four Sonance in ceiling speakers and one Move for the outdoor patio. I know you can add up to 3 pairs of Sonance to a single Sonos Amp, but can I add this Move to my two pairs of Sonance on the same Amp? 

1
jgatie
8 months ago
J
jasonblendContributor I
asked in Components and Architectural

sonos still works but only shows up in my kids app, not mine

After upgrading my app to Sonos2 my kitchen Sonos one no longer appears in the app. It shows up in Google Home and my kids see it and can play music but it does not appear in my app.

1
controlav
3 years ago
E
EQRContributor I
posted in Components and Architectural

Sonos abruptly quit connecting to iMac

Recently switched from Ziply/Frontier/Verizon FIOS to T-Mobile Home Internet.Until this morning, had no problems related to SONOS, but now, get black screen and message “Sorry we can’t connect to SONOS” and the following suggestions:“Let’s try some things:• Turn your Wi-Fi off and on.Unplug your router, then plug it back in.Check the power to your products.• Restart your computer and try again.Changed router or Wi-Fi settings? Go tohttps://faq.sonos.com/NewAP” I’ve tried them all, and can’t get hooked back up.  Both are on the same network, which is fed through T-Mobile Gateway to Google mesh wi-fi & out to all devices.  Connection to SONOS is fine using the iphone and ipad apps on same network.Any suggestions?Thanks! 

2
E
3 years ago
DjDaveyC
DjDaveyCContributor I
posted in Components and Architectural

'My Sonos' page resets every several seconds

After updating to version 13.0 build 62186220,The 'My Sonos' page resets to top every 5-10 seconds and while doing so, in the 'Stations' segment, station description "studders"

1
G
3 years ago
M
monujkContributor II
posted in Components and Architectural

Constant cut out and song changes

I am getting cut outs and then a new song every few minutes, can someone help troubleshoot that for me? Diagnostics being submitted now

3
G
2 years ago
G
gmwilsonusaContributor I
asked in Components and Architectural

Volume increases to maximum or goes to minimum

Volume increases to maximum or goes to minimum with each click up or down on any remote control.

1
Airgetlam
1 year ago
U
UommContributor I
asked in Components and Architectural

Unable to play same music to more than 2 speakers

I have 3 Symfonisk Bookshelf speakers all in the same room, on wifi, connected to an access point pretty much in the middle of all 3 and I can choose different music to play on each speaker at the same time without issue. The issue I have is when I try to play the same music to all 3 at the same time it only plays through one. If I choose any combo of 2 to play then it works (speakers A+B, B+C, A+C all work). If I stereo pair 2 together and play to that pair and the 3rd it still only plays through 2. Anyone have any ideas on what else I can try?

1
Airgetlam
1 year ago
E
epieTrending Lyricist I
asked in Components and Architectural

System Not Found on Mac after Attempted Update

Hello,I have an older Mac (mid-2011) and just attempted a controller update and this is second consecutive update where things have not gone right.  The update did not complete and I got a fail message flash and then it said update done but system was not found.  This happened last update as well and I powered off computer, cycled power on router and cycled power on the Sonos Boost.  I have a wireless connection from Mac and no Sonos speakers connected to router.  I keep cycling router but cant get controller on Mac to recognize system.  App is working fine on iPhone.  Any help or advice is appreciated.  Would like to have clean updates is future again.

4
Airgetlam
2 years ago
Terms & ConditionsCookie settings