Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,083 Topics
  • 24,175 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3083 Topics

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ninjaguyAvid Contributor III
asked in Amazon Alexa and Sonos

Is it possible to turn on my TV with the Beam via voice control?

I have a TCL 43S515 TV that comes w/ Roku. Is it possible to use Alexa voice control on the Beam to turn it on? What settings do I need to change?

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melvimbe
5 years ago
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ajos23Contributor I
posted in Amazon Alexa and Sonos

Radio.com & Sonos One

I can play radio.com station 670 the score on my Echo Dot. I can stream it from the Sonos app to any of my Sonos speakers. When I ask Alexa on Sonos One to play "670 the score" it replies "playing 670 the score on Radio.com". Nothing happens. No sound plays. This is utterly baffling to me and I'm to the point where I have to sit at my desk and listen to my favorite station on my computer or through my phone. First world problems indeed, but an annoying problem none the less. Can anyone relate? Suggestions? It clearly has the skill turned on in Alexa, but it won't produce sound.

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M
5 years ago
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Shaneoss2015Contributor I
asked in Amazon Alexa and Sonos

Playing Sonos and Alexa Devices together\at the same time

Hi there  I just bought a sonos play one  I have multiple Alexa devices at home, they are in multiple groups  If i add the Sonos to any of my groups and play music to that group it comes out of only the Sonos    How do i resolve this so i can play music out of all speakers in the group  Speakers are Alexa’s alexa dots and Sonos one Gen 2 speakers    I simply need to play music to all speakers    Thanks   

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jgatie
4 years ago
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ellygracebContributor I
asked in Amazon Alexa and Sonos

Why is Alexa responding on Echo but not Sonos One?

Sonos One and the Echo are both set up through the Alexa app, but when I say her name she only responds on the Echo. If I ask her to play something, she'll also only play it on the Echo - is there any way for her to automatically play whatever I've asked her to on the Sonos One at the same time so that they're always in sync? Otherwise is there any point in having the Echo, since if I can get her to respond on Sonos I may as well just use that since the speaker it's so much better...

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M
6 years ago
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vcoley12Contributor I
asked in Amazon Alexa and Sonos

Sonos One and ADT Alexa

Hello, I couldn't find anything on this. Does the Sonos One work with the ADT Alexa skill to turn my alarm on and off? I know the Sonos One has limited Alexa skills out of the gate, so wasn't sure about this one. Thanks.

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Keith N
6 years ago
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ParkhillContributor I
asked in Amazon Alexa and Sonos

Dropping Alexa service

We set up our new sonos with alexa a couple of months ago and she worked fine for about 2 weeks. Then voice services just completely stopped working. In the app, it looks like everything is still fine. So we disconnect Alexa and reconnect and it works fine. Again for about two weeks. This keeps happening over and over and it really frustrating. Any ideas?

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AjTrek1
6 years ago
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riuclContributor I
asked in Amazon Alexa and Sonos

Spotify

Cannot play Spotify

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UKMedia
5 years ago
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dabvid
asked in Amazon Alexa and Sonos

Alexa Night sound

How do you turn on/off Night sound with Alexa?

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C
6 years ago
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waps69Avid Contributor I
asked in Amazon Alexa and Sonos

Sonos Beam and TuneIn Radio

Hi - saying Alexa play radio 1, no problem- saying Alexa play Planet Rock she says OK, but then silence... any ideas?

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melvimbe
5 years ago
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dfsavgnyContributor I
asked in Amazon Alexa and Sonos

Echo Dot as a Sonos room

Have multiple sonos components. Recently bought a Sonos one and addes it with Alexa. Working fine and Sinos sees where it is as a room. Just bought an echo dot and added it via alexa app and it controls Sonos speakers fine. Alexa app sees all including echo dot but Sonos app doesnt see echo dot. I didnt try to add it to Sonos as you do a Sonos component. Is it just that it cannot be controlled by the sonos app itself?

1
A
6 years ago
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bluezapfelContributor I
posted in Amazon Alexa and Sonos

When will the ducking "feature" disable option be available?

It's DECEMBER!!!!!! When will the ducking "feature" disable option be available????? we're tired of waiting, only for you to say "you're working on it"???!!!!

6
bockersjv
5 years ago
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jamesdwnContributor I
posted in Amazon Alexa and Sonos

No Alexa after connecting Beam to TCL 55' 6-Series

I just installed a TCL 55R617 TV and attached my Sonos Beam to the TV via the HDMI-ARC port. I activated the CEC commands, etc as the Sonos app instructed me to in order to have a "one-remote" experience. Unfortunately, after I got the sound working on the TV, I could no longer access Alexa via the Beam. I am sure I am just missing a setting or something. Also, the Alexa app didn't recognize the TCL TV as a Roku device. I may end up deleting all devices from the Alexa app and trying to install them one at a time to see if that works. Any help is greatly appreciated!

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J
5 years ago
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adds21Avid Contributor I
posted in Amazon Alexa and Sonos

Muting when Alexa activated

We have an 8 zone Sonos system made up, mostly, of pairs of Play:1's and Play:5's. We also have a number of Dots scattered around the house, so was looking forward to the Alexa integration. Annoyingly though, I think I'm going to have to switch off the integration until the software comes out of beta. For me, the show-stopper is the way all the Sonos speakers reduce in volume if any Alexa in the house is used. For example, my home office is on the top floor of the house, and it's very annoying when I'm listening to the radio, and suddenly, for no apparent reason, the volume drops significantly just because my wife has added something to the Alexa shopping list in the kitchen, or because the kids have asked Alexa a question from the family room (rooms which are far away!). This seams like a crazy oversight on the part of the developers. Is there anything I'm missing? For example, surely an easy work around would be an option to not drop the volume at all, even if the Alexa *i

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S
6 years ago
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handsomepedroContributor I
asked in Amazon Alexa and Sonos

Alexa not working

Hi. Anyone know the fix for Alexa not responding at all? I have two at home, the other unit is the same (Sonos One) and it's working fine. Thanks.

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melvimbe
5 years ago
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chomeasoContributor I
posted in Amazon Alexa and Sonos

Another person with Alexa problem here

here is the diagnostic submission number 849123660 I'm based in London. I have apple music and amazon prime I've tried to ask alexa to play some musc or tell alexa to ask sonos to play some music and both of those commands does not work. I've tried factory resetting, forgetting all the devices and disable enable sonos skills my account address in sonos is UK I put the address of my device in alexa to UK as well. Playing amazon music or apple music from sonos app is working just fine. I read many posts regarding this matter on this forum, and it seems like a common issue but I couldn't find a solution that works for me on those posts. This is really frustrating. It would be nice to get some help to figure this out.

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Legnum Nick
5 years ago
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whsbussTrending Lyricist I
posted in Amazon Alexa and Sonos

Alexa music related commands - nothing works

Today I updated my iOS app and then it updated my One speaker. Now nothing works regarding music services. "Alexa, play 101.1 FM on Tunein radio" - Alexa responds saying playing but nothing happens. Same happens with iHeart, Pandora and other music services. If this is Beta I hate to see Alpha..... Come on Sonos and get these things fixed.

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Y
6 years ago
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ajc19Contributor I
asked in Amazon Alexa and Sonos

Cannot verify music services on Alexa

I've been trying to set up my sonos one all day! Sonos is showing as enabled on the Alexa app, Amazon showing as linked on the sonos app (so I can select music via browsing), but I cannot use alexa to request songs: when requesting songs I'm directed to enable sonos in the alexa app. Alexa will work for general requests eg weather. Where am I going wrong?! This is driving me crazy ?

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P
5 years ago
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mjavadiContributor I
asked in Amazon Alexa and Sonos

Music stopped playing via Alex after updating Players on 10/20.

I had the Sonos skill added and it was working for the most part. Playing my Pandora on the each player via Alex voice control. and I could see in the Sonos app the art of the current playing song. I updated the players and although Alexa says it is playing the music in the right location/device, I don't hear any music and the Sonos App on the iphone does not show that it is playing anything. The iOS sonos app is also up to date. I use an Echo Dot.

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M
6 years ago
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3mphContributor I
posted in Amazon Alexa and Sonos

Sonos - Alexa - Logitech POP - Harmony Elite

I've set up a POP button to run a Harmony Activity which has Sonos play my MP3 tracks on my laptop as a queue with shuffle. The POP starts / stops or Skips forward or Backwards. This seems like an incredibly complicated way to do it but I cannot find any other easier way. I don't want to use the Sonos App since pressing a POP button is far easier than using a phone or tablet. The problem comes if the power is cut, you have to not only reboot everything but then get Sonos and Logitech to find each other. Is there an easier way of doing this? Also any way of getting the Sonos to also play through the Echo Spot speakers?

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melvimbe
6 years ago
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rubberduckRenowned Enthusiast I
posted in Amazon Alexa and Sonos

Alexa and voice control excuse to be forced into paying for renting music?

It seems to me the wholealexa integration has been deliberately compromised to ensure the full feature set works only with streaming services and not with any purchased or owned media storage. What is sonos plan here? I did not purchase sonos to only be able to use Alexa for digital steaming services. It is already documented that amateur code has been out there before sonos spent nearly a year developing this version that has a far greater feature set than current. Including being able to use Alexa with local media. Why are sonos not making this feature available?

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Chris
6 years ago
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LynnHContributor II
asked in Amazon Alexa and Sonos

Using Alexa to open Amazon Prime music

I am in my husband's Amazon Prime 'household' (effectively the account members) and I can see and access both Amazon music and Prime music from the Sonos controller app. However Alexa will not give me access to either Amazon music or prime yet both are streaming sources. What am I doing wrong?

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L
6 years ago
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Todd BeecheyContributor I
asked in Amazon Alexa and Sonos

Alexa and Sonos not quite working properly- help please!

Hello- I have my Apple playlist on Sonos, and I know that I have to start the playlist from the Sonos App. When the playlist is going however, if I say Alexa "Next Song" or "Skip Song" the response I get is "What do you want to play" or "Undefined". This command used to work and now it does not...does anyone know why, or has had similar problems and solved them? thanks

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T
5 years ago
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FindlesContributor I
posted in Amazon Alexa and Sonos

Sonos One Alexa upgrade.

Having been a long time Bose user I switched to Sonos a couple of years ago and have absolutely loved everything from the simplicity to the quality of music. I was going to replace my Play Bar with a Beam to get the latest additions of Alexa, Air Play 2 etc however decided against so as to not sacrifice sound quality, I opted instead for a pair of Ones to replace my Play 1's, really my fault for not researching properly however I am really disappointed by lack of available features through Alexa, unavailability of Air Play when linked to Playbar and different speaker mounting points compared to Play 1's. As I say, mostly my fault for not researching fully however I've just spent $700 on an upgrade that has provided very little improvement, I really believe Sonos must provide better info when releasing new products.

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melvimbe
5 years ago
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WillSmithContributor I
asked in Amazon Alexa and Sonos

Echo+Sonos One = Bluetooth?

This question may have already been answered, but I still going to ask. I do not have any Sonos devices, but I’m planning on getting 3 Sonos Ones. I currently have an Amazon Echo gen. 2. If I connect the Sonos One to the Alexa app, will it appear as if it’s an Amazon Echo speaker (not a 3rd party speaker)? If so, because the Amazon Echo has Bluetooth, will I be able to connect a Bluetooth audio device to it and have the sound play through one of the Sonos One speakers? It probably won’t be able to happen, but I’m just wondering. Thanks!

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W
5 years ago
UKMedia
UKMediaSenior Virtuoso
posted in Amazon Alexa and Sonos

Possible info on next Voice Controlled Sonos player

Just seen this link: https://www.t3.com/news/sonos-working-on-new-sonos-base-home-cinema-speaker-with-alexa Ambiguous on what player it is but at least a new one committed to. :)

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MikeV
6 years ago
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