This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.
- 1,630 Topics
- 11,235 Replies
Stop Beam and One (gen 2) from defaulting to TV when music is playing
I have a Beam and two Ones setup up with my TV, but I would like to be able to continue to play music with the TV on mute. Anytime the TV is turned on though the music playing in the entire house system is automatically dropped from the TV rooms (Beam and two Ones). Does anyone know if there is a work around from keeping the current music playing despite the TV being turned on.
NAIM Core with Sonos ARC and Play:1
I’ve moved to a new house and wanting to set up multi room music streaming by integrating my NAIM hi-fi (Uniti Core music server and XP5 XS2 streamer, plus amps and speakers) with my Sonos system (Arc and two Play:1’s acting as surround sound for my LG television) and adding a couple of extra Sonos speakers for kitchen and patio. Problem is that the Sonos system does not show the Core as either a uPnP source or as a music server. After reading some posts that perhaps my ASUS Zen mesh network was the problem, I’ve added a switch and now everything is hardwired to either the switch (Core, XS2, LG-TV and Arc) or to the router (Both Play:1’s and obviously the switch is hardwired back to the router). The LG tv can “see” the Core and play music from it via the LG media app. The Sonos can play from other music sources (eg Amazon Music). The NAIM streamer is very happy to play music off the NAIM core. Any suggestions why Sonos can’t see the NAIM core as a uPnP source?
alarm multirooms/time zones
I have noticed that can group rooms from the Sonos app. Are you only able to set an alarm for one speaker or can you group speakers for certain time periods (morning wake-ups in multi rooms) I want to wake up with music in several rooms on weekdays, but in afternoon my need for playing music is different and then I need to re-group. setting them individually does work as it is out of sync
can i control My sonos when not on wifi
I have Amps controlling my speakers in my yard. 3 of them to be exact. Fire pit, BBQ, and Porch. When I’m sitting around the fire or a little further out my Wi-Fi signal weakens and I have trouble controlling Sonos from my phone. The amps are close enough to Router and speakers are hardwired so that’s not the issue. It’s simply volume, music, zone, etc. I cannot change them because my phone struggles on the Wi-Fi. Any thoughts, ideas, apps that connect directly to Sonos?
S1 Sub and S2 Beam, S2 app won't find the Sub
I haven’t found an answer to this one via the search so apologies if this has already been answered.I see that the S1 Sub is compatible with the S2 app, but the Beam S2 is only compatible with the S2 app. So why can't I add my S1 Sub to my media room with the S2 Beam via the S2 app? Just doesn’t see the Sub which I have disconnected from a S1 room completely.My media room is run on my S2 App. Every other room is via S1 and is working just fine.Thanks
Mesh/Wifi Conflicts Between Distant Zones
Long story short: we have two apartments in the same building, at different ends of the building, one on the ground floor, the other on the second floor. They’re separated by at least 100 feet. In the past, the Sonos devices in one apartment could not reach the ones in the other. Each apartment had its own internet, and we essentially had two entirely separate Sonos systems. Clunky and expensive.So we got an Orbi mesh system to bind the two apartments together. Works great overall, and we were able to cancel the second internet service. But once we tried to set up zones in Sonos, we started having problems.We currently have two zones: upstairs and downstairs. None of the Sonos devices are hard-wired to anything, and the upstairs zone is far enough away from downstairs that the Sonos devices upstairs can’t reach the others using their internal mesh. So the ones upstairs talk to each other over internal mesh, and the ones downstairs do the same in their zone, but any attempt to use zones
Dolby Atmos in main room and whole house audio with music
Hey all, I have a Sonos Beam, a sub and two One SLs for rear channels for my TV in the living room / kitchen. I also have two more One SLs in my bedroom and office and a Sonos Roam in both bathrooms. I find that Dolby Atmos sounds best in the main room because of the separation of sounds. However, if I want to listen to music throughout the house, Dolby Atmos is deactivated in the main room and I get what appears to be ultra-HD, which may or may not be 5.1, but certainly has less sound separation in the main room. I assume this is normal behavior so stream the same signal to every speaker. Is there a way to get Dolby Atmos in the main room and also have music playing in the whole house? If not, I would strongly suggest this as a future update.
Can I add to Surround Sound Arc setup via Amp and in ceiling Speakers?
Hi,I currently have an ARC soundbar, Sub, and Set of Ones surrounds setup. (Via eHDMI)I have some unused in-ceiling speakers as well. If I buy an Amp and connect these via banana clips...will the original setup still function the same too?Or do I loose the functionality of the Ones in order for the Amp to work with the other in-ceiling speakers? Note: this room is only used for watching TV, no music playing Thanks!
Need help with Untangle firewall compatibilty + Sonos Beam Gen 2
As above.I am not sure if anybody here use Untangle firewall but there seems to be a problem with Multicast traffic from the Beam. I can see the Beam issued with my assigned static IP but other than that, it doesnt to be able to setup properly.Any ideas to solve it?
Samsung TV + Sonos ARC + Sennheiser Headphones (RS175)
Hi Everyone, working with a friend of mine to find a solution for him. Currently he’s using a Denon Receiver with which have inputs of an Apple TV, Cable Box and DVD Player then a single output to the TV through HDMI. Then when he wants to use the headphones he plugs the audio cable into the front of the receiver to push audio to the Headphones. The Denon is beginning to have some audio issues so we’re coming up with another solution… Remove the Denon and the DVD player since it’s never used. Apple TV and Cable Box run through separate HDMI to the TV with eARC from the Samsung TV out to the Sonos ARC. The TV has an Optical out which we could run to the base of the Sennheiser RS175. What would be the best way to hook this up? He doesn’t want audio to come out of both ARC and Headphones, but have the option to choose one or the other. Thank you!
Sonos AMP Kef ci200qr
I have a client that has 3 ci200qr kef in ceiling speakers, however he only has 1 sonos amp. He wants them all on the same amp, any issue connecting all 3 and using dual mono mode? 1 speaker is in bathroom, other 2 are in kitchen, would like the 2 in kitchen to be same volume level.
Forbindelse til midlertidigt SONOS wifi mislykkedes
HejJeg har en Sonos Play:5 som tidligere har fungeret fint over wifi, nu har jeg skiftet wifi og nulstillet min play:5. Den vil nu kun oprette forbindelse til mit internet via kabel. Når det så er oprettet og jeg prøver at få den koblet på wifi så lykkedes det ikke. Når konfigurationen når til punktet hvor højttaleren skal forbindes til det midlertidige wifi “SONOS” så forsøger den men skriver at det mislykkedes. Jeg har aktiveret wifi i indstillingerne for Play:5 i Sonos appen. Jeg investerede i en Boost i håb om at den kunne redde det, men det kunne den ikke. Hvad kan der være galt siden wifi ikke virker i højttaleren?
impossible de se connecter au nas synology D216
Bonjour, Je possède depuis plusieurs années un système Sonos constitué d’un Play5 : Gen1, un connect Amp et une barre Sonos. J’ai mis a jour le mot de passe de mon NAS synology et depuis j’ai réinitialiser la bibliothèque depuis l’application sonos et depuis je ne peux plus me connecter à mon NAS, cela me met connexion refusée. J’ai bien mis les protocole SMB1 mais rien ne fonctionne...
Does "Disable Wifi" remove the unit from the Spanning Tree?
I have a decent size setup (~13 amp, 2 beam, 2 ARC, 2 playbar, 3 sub, 1 boost, assorted smaller older units) as well as Google Wifi. It's set up in "wired" mode - the boost is the only thing currently hardwired, the rest is on sonosnet (channel 6 currently). Most of the Amps are in a single room (powering speakers all over the house), along with the Boost. I have read plenty of horror stories of Google wifi and sonos causing spanning tree storms. I have very occasional wifi problems, which may or may not be related. However, I would like to endeavor to reduce wifi congestion, as I currently have 113 devices on my wifi network. I understand if I connect the amps that are all in the same room to the ethernet, but don’t disable wifi then they have the potential to cause some pretty complex spanning tree problems, but my question is this - if I use the "disable wifi" setting on my amps (and any other units that I hardwire), does sonos remove them from the spanning tree so the two spannin
Sonos and Velop
OK, so I have a Velop Mesh system (3 nodes) 2 Play 1’s, Play 3 and a Play One.I’ve read many posts about this but still can’t get a clear answer. The access to each device depends on which room I am in and the house, and still can’t get any grouping to work.Is there a simple solution (ideally other than buying Boost!) and even then I’m not sure that will work...will it?!
MacOS App - What network ports do we need to allow for the app to work with multiple VLANS?
Hi guys, I have 2 VLANS, 1 for my IoT devices which the sonos products are on and 1 for my personal devices like phone, laptops, tablets. My current firewall is setup so that any traffic from the IoT vlan to the personal vlan will be dropped. I also enabled multicast dns on my network settings. Originally my iPhone was able to cast to the sonos speakers via spotify. However the sonos s2 app was not able to find my sonos system. I created a firewall rule “source: sonos device IPs → destination: any device on port 1400, 3400, 3401, 3500, 1900, 1901. I found those ports on this page: Configure your firewall to work with Sonos. After I created the rule, my iPhone is able to find my system. When I try to use the MacOS S2 app found here on my personal network, it can’t find the sonos devices.QuestionDo the desktop / MacOS apps need additional ports configured in the firewall for them to work with sonos systems in a different vlan? My Setup Just In CaseNetwork HardwareUnifi Dream Machine Pro2
Cannot add a new Sonos ONE speaker in Sept 2022 with S1 App
Hi team, what is the policy at Sonos regarding new Sonos ONE speakers and S1 app?I just bought my 5th speaker (Sept 2022) a Sonos ONE Gen 2 and when adding it, it says it works only with S2.Is this a way to force your first customers to move to S2 and replace a perfectly working old amp which requires the S1 app?PLEASE do not answer you are sorry about this, just provide a clear answer. Thanks
Avoid SonosNet if one unit has to be wired
I have a SonosAmp with a fried wireless card and accordingly has to be hardwired. Once I hardwire it, Sonos defaults to SonosNet. However, due to the layout of my home/speaker locations, SonosNet actually leads to worse performance (I have a big physical gap between sonos speakers) as compared to wifi which has better overall coverage. Is it possible to force Sonos to use wifi, even if one of the units is hardwired? I’d like to avoid buying a Boost.
Why is my Sonos ARC SL make a call to googlesyndication-cn.com?
Hello allI received an alert of my router that my Arc SL soundbar tried to connect to http://pagead2.googlesyndication-cn.com:443/. Thankfully, the router did it’s job and blocked the request. Why is my soundbar attempting to reach google servers in China? What possible reason could there be for a soundbar to attempt to contact a website irrespective of the fact that no one was home and no media was being played through it? I bought the Arc SL specifically for the point of it having no microphone and was ostensibly more privacy focused. Turns out, this may be misguided thinking...
connect iphone to beam via lightning to hdmi cable. sonos in car
I want to connect iPhone directly to the beam via a lightning to hdmi cable? Is this possible? If I buy a lightning to hdmi and plug the hdmi into the Sonos beam will the iphone be able to control the Sonos beam and play music , my ultimate goal is to set the beam up in a car with a power inverter because my car speakers suck , is this a way ? Or hotspot but I need two devices right ?
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