Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4420 Topics

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User174763Contributor I
asked in Google Assistant and Sonos

Google Assistant Commands to Stop Playing Music Not Working With Spotify

For the past few months, I’ve been able to start playing music using Google Voice commands on my Sonos One, however, I’m unable to stop playing music once it begins playing. I ask Google Assistant to stop playing and it replies, “Nothing is playing right now.” Funny enough, I can ask it what song is playing, and it will provide that information. I unlinked Spotify from my Sonos app and Google Assistant app. I also unlinked Sonos from the Google Home app. I then reset my Sonos One and configured everything from scratch, however, no luck. I submit diagnostics to Sonos, but they said they don’t see anything wrong. The only thing that works to stop playing music is ending the session from the Spotify app or the Sonos app. This is frustrating - just wondering if anyone else is experiencing this.

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AjTrek1
1 month ago
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roshrContributor I
asked in Google Assistant and Sonos

Sonos Google Assistant integration

Hi, I'm looking in to buy a Sonos play 5, currently I have a couple of Google assistant smart speakers. I was wondering if I could pair/sync them with a Sonos play 5 so that I can play the same music across devices or play only on certain devices. Thanks for your help.

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2 years ago
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jkl2337Contributor I
asked in Amazon Alexa and Sonos

Easily switch music between alexa and sonos speakers

We currently have our Alexa paired to our sonos speaker. We want the option to just play thru the Alexa speaker from time to time. The only option i see is completely removing the pairing all together.Any suggestions?

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Jamie A
1 year ago
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ShububaContributor I
asked in Google Assistant and Sonos

Ongoing Issue with Multiple Play Requests Needed

When I initially set up my Sonos ONE Gen 2 speaker it worked absolutely fine. I then got a separate Sonos ONE but without the mic function in order to set up stereo sound.I'm not sure if it was since then or after but whenever I ask Google to play music from Spotify on my Sonos I have to initially ask it twice - Google will respond saying "ok, playing .... On Spotify" but then this is followed by silence until o repeat the command.Similarly, when I try to cast from Spotify, I will often choose a song which will start playing, then cast it to my speaker but then have to pause and play the song again before it starts playing.I don't know where the problem is, but I have noticed others have mentioned similar issues on these forums a year ago. I was hoping it would be a temporary bug but it has now been like this for almost a year.Any ideas? My Google mini works flawlessly (and has full Google assistant functionality) but I do think the Sonos speakers are better quality so would like to ge

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Ken_Griffiths
2 years ago
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PboyhoochContributor I
asked in Amazon Alexa and Sonos

Starting Sonos using Alexa not working correctly

Hi all. First time poster…. I have a combination of Sonos One’s, Play 1’s and Move’s as well as playbase and sub around the house. When I group all speakers together and use Alexa to play music (via Apple Music) it used to play on all speakers which were already grouped together in the Sonos App but now it only seems to play on selected speakers (the Sonos One’s and Moves but not the Play 1’s and Playbase and Sub). Is there a reason for this? The speakers still remain grouped in the app and if I stop music via Alexa and press play on the app it comes out of all the speakers. Any help would be appreciated.

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Schlumpf
1 month ago
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JJAYContributor I
asked in Amazon Alexa and Sonos

Alexa announced but missing in Brazil?

According to the brazilian Sonos Webpage, the Sonos One works with Alexa. But, in my setup with 2 Sonos One and a Sonos Beam, Alexa does not show up as Voice Service. This is really bad, as it means that I cannot use my Fire TV cube!It is really frustrating, as the interaction with this device was the primary reason for buying the Sonos system. I feel mislead by Sonos Brazil. [Yes, I created this topic out of frustration, I feel mislead!]

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G
1 year ago
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Tridon01Contributor I
asked in Sonos Voice Control

Voice assasintant

Is there a way to use google assistant or alexa rather than Sonos voice. I only have one option to select a voice assistant and it is Sonos own voice assistant. I want to load alexa up or Google assistant? I used to have Google assistant on my Sonos but wanted to change it over to alexa and now I cant load any other assistant. Any info to get it working again

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106rallye
1 year ago
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advityakhannaContributor I
asked in Amazon Alexa and Sonos

Sonos Roam - Alexa Voice Assistant doesn't recognize smart devices

Sonos Roam - Alexa Voice Assistant doesn't recognize smart devices. I saw that the Alexa services were down until yesterday but the status shows that it is back up and it is still not working. I am quite disappointed with the Sonos Roam; I was very excited to get my first Sonos product. However, the setup has been so tedious, so many issues with making the device just play some music from my phone. And, the secondary reason why I bought this product was because it would be Alexa-enabled, even that doesn’t work.  Honestly, if it doesn’t work soon, I plan to return this product.

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Ken_Griffiths
2 years ago
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LozfoxxxContributor I
asked in Amazon Alexa and Sonos

Alexa Grouping Nightmare!!

Hi all,I’ve been banging my head against a brick wall with this forever … I have Sonos speakers distributed through the house, along with various Alexa devices (dots and flex mainly). My Sonos kit uses a variety of models from old to relatively new, and includes a couple with SVC. I have groups for each room, and then an over arching ‘House’ group with all my Sonos speakers in it. This used to work fine … I could call out specific rooms are ask any of my Alexa devices to play music everywhere (House).  For the last year or so (possibly since changing to a mesh WiFi system) I’ve had nothing but difficulties. If I ask Alexa to play music, the speaker she choses appears to be completely at random. She will never play from all the speakers in the group. SVC is much better,  but once music has been started from Alexa I have to manually go in and deselect then regroup all the speakers. Does anyone have an experience on a similar set up? I did chat to Sonos sometime ago, but they got stuck on

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1 day ago
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Aleksander HContributor I
asked in Google Assistant and Sonos

"Sorry, that mode isn't available" for some artists, works for others

I’m trying to get my Google assistant to play well with my Sonos. I have a Nest Mini and a Symfonisk bookcase speaker in my home office. I’ve linked Sonos to my google assistant. I’ve placed the symfonisk in the same room as my nest mini, and I’ve set the symfonisk to be the default device for playback of music. The problem I have is that I will regularily be told that “Sorry, that mode isn’t available” for quite a few commands. For instance “Play music by Birdy” or “Play music by Birdy on Spotify” always fails with this message. Other commands such as “Play music by Linkin Park” allows my nest to start the music on my symfonisk, however, sometimes it will tell me something went wrong, despite the fact that nothing went wrong, and music is indeed playing. Other commands such as volume up and down almost always seem to work. Personally, I’m hoping sonos starts selling a small usb-powered microphone that people can place in rooms with Sonos devices that don’t have a microphone. Then I co

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Sotiris C.
4 months ago
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RobHKContributor I
posted in Amazon Alexa and Sonos

Sonos and Alexa in my country?

I have seen a few articles from a couple of months ago quoting Sonos Management where they mention support for 27 new countries coming this “spring”, one of which was my country.However the official page of supported countries is unchanged and there are no countries currently listed as “coming soon”.So has this been abandoned or do I hold my breathe for a little longer?

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Airgetlam
11 months ago
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Cardfile69Contributor I
asked in Amazon Alexa and Sonos

Alexa.

I changed router and had to set Sonos speaker up again.After set-up I said Alexa play 98.1 the bull.She said playing 97.1 the bull but no music??

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Paul A
3 years ago
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Darrell HContributor I
asked in Amazon Alexa and Sonos

How to get sonos spaeakers to work with Alexa after changing email account

I changed my email on the account. I no longer use the old email. Now the speakers will not work with Alexa. Can someone please let me know what I need to do to resolve this?

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D
1 year ago
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mystik1Avid Contributor I
posted in Amazon Alexa and Sonos

Sonos One - Alexa - Play Specific Song

Until today, my Sonos system was very sadly unavailable to me for the past three months!  But, I am finally happy to be back in action.  One thing is puzzling me, though. I have the mic turned on for only one of my Sonos Ones.  So, I used to be able to just say "Alexa, play Sharp Dressed Man", and it would play it.  That is, I didn't have to say the artist most of the time.  If I add "by ZZ Top", it does work.  Not a huge deal, but just curious what I had added before or whatever that enabled that?  Sadly, I do not remember now!  I guess it was a couple of years ago when I set that up.  Thanks much in advance. 

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M
2 years ago
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ShelamacContributor I
posted in Amazon Alexa and Sonos

find my phone

Why is this suddenly not available in this country 

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jgatie
1 year ago
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tcarockContributor I
asked in Google Assistant and Sonos

Sonos Move

Cannot get Sonos move to connect to Google assistant 

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Annazel S
3 years ago
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heywoodgContributor I
asked in Google Assistant and Sonos

mike on and off

can I disable the "mike is muted" and "mike is back on" message from google when I switch the mike on and off.I want silence

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Lubje
3 years ago
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Steve StaceyAvid Contributor II
posted in Amazon Alexa and Sonos

Having to reset Alexa on Sonos Arc

Hi Had the Arc set up with Alexa voice control. All fine until yesterday. Alexa stopped responding. Went into settings to cancel, then re enabled and working again.  Just wondered how/why this happened and how often it’s likely to occur. Thanks

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ratty
9 months ago
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DiggerpittContributor I
posted in Amazon Alexa and Sonos

alexa not accessing apple music UK

My Sonos beam gen 1 and it’s Alexa function has issues accessing Apple Music.Ive deleted Apple Music skill from the Alexa app and re linked it etc still no joy.any idea please.

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D
1 year ago
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MartRobbContributor I
asked in Google Assistant and Sonos

Sonos One music requests not working / going to another room

This is a reoccurring problem recently after a few years of no (few...) issues with the set-up. I have a SONOS one in the Kitchen and a SONOS playbase with Play 1 surrounds in the living room connected to the TV. I use Google Assistant (which is pretty crap at the best of times). If I say something simple like “Ok google, play” the light flashes and nothing happens, if I then manually press the play button on the speaker or the app it works. If I then say “ok google, stop” it then says “something went wrong in the living room”, if I try to turn the music up it just does it on the TV in the other room. I’ve reset the system, I’ve partially reset the system, I’ve rebooted the router and nothing works, the best that’s happened is that it temporarily goes back to normal before reverting again after a few days (and with no option changing). I’ve looked for previous subjects without success. Cheers

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M
4 months ago
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RobG5Contributor I
posted in Sonos Voice Control

Media account mismatch

“Sorry, the media account and the Google Account” do not match. Even though they do! Factory reset of device but same problem. Incredibly annoying problem that a lot of people seem to have. How can this be solved?

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Airgetlam
1 year ago
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Bagger56Contributor I
asked in Amazon Alexa and Sonos

alexa voice will not load on devices

I have. 5 Sonos One devices around the house.  They suddenly all showed offline.  After trying a number of things, I ended up completely eliminating all devices from Alexa, disabled the Sonos skill, hard reset every Sonos. I confirmed that there were not Sonos devices or groups set up in Alexa.All of my Sonos devices are back online.  I have linked music services and they all operate. Or rectory through the Sonos app.  HOWEVER, Alexa Voice will not activate on any of the devices.  When I choose the device, then log in to Amazon, it attempts to load voice on the device.  This is where it stops.  I get an error that says “!  There was a Problem”.   help?

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UKMedia
2 years ago
Mayhew132
Mayhew132Trending Lyricist II
posted in Amazon Alexa and Sonos

Feature Request: Duck audio when input is TV

I have a couple of Sonos devices with Alexa built-in for the Living Room, however because not all features are supported yet (drop-in, guard, communications) I also have an Echo Dot in the room too which also seems to be more reliable in terms of understanding my voice. When I ask Alexa something whilst listening to music the volume drops (ducks) on my Sonos devices so that the Echo Dot can hear me - however when the input is TV the volume doesn't duck and it can sometimes be difficult for the Echo Dot to hear me over the TV.If I have the mics turned on with the Alexa-enabled Sonos device the volume does duck, however, due to the reasons above I’d prefer to use my Echo Dot. Is there any chance Sonos can adjust the behaviour with ducking please (or at least give users the option) to support users like me?

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Corry P
2 years ago
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NeelaContributor I
asked in Amazon Alexa and Sonos

alexa app enablement on sonos one

How to enable Alexa on Sonos one speaker? Bought this in Germany and using in India .

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Airgetlam
1 year ago
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ObsessionContributor I
posted in Google Assistant and Sonos

Allow Sonos one as google assistant option.

Allow assignment of another device(Sonos one) in the Arc HT setup to be a Google assistant.The arc is located in the living room.Most of the time, I need to use the Google assistant in my Sonos one which were configured as surround in the HT setup.Pls assist with feature upgrade to support assigning a diff speaker for Google assistant.Thx.

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Paul A
3 years ago
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