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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4222 Topics

Ryan S Community Manager

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enabled Sonos speakers. We're constantly fine-tuning and adding new features, along with improving the integration as we work together to bring the ultimate music and...

Amazon Alexa and Sonos
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1 month ago
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garrid Contributor I

Alexa responds but will not play music
Answered

Alexa responds to a 'play music command' but it does not actually play anything. The Sonos One works fine from the app. Alexa also will tell you the weather etc... just fine. When music is playing if you ask Alexa to turn off music it says 'I can only do that when music is playing' . Alexa conne...

Amazon Alexa and Sonos
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1 month ago
Ryan S Community Manager

New to Sonos or Alexa? How to set up

So you have an Alexa device and Sonos players, where do you go next? 1. Make sure your Sonos and Alexa devices are all powered up and connected to the network. If you're new to Sonos, this means Installing the Sonos app, and going through the steps for Setting up Sonos here. There's a great video...

Amazon Alexa and Sonos
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1 year ago
Edward R Sonos Staff

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup process does use two different apps, so don’t stress if you’re having trouble, we can help. If you are reading this thread, you will now be aware that integratin...

Amazon Alexa and Sonos
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3 months ago
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Sasn Contributor I

Google Assistant Support
Answered

When does Sonos expect to have support for Google Assistant?

Google Assistant and Sonos
117225 225
6 months ago
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dingcuppie Enthusiast I

List of Alexa Commands
Answered

Is there a list of Echo commands that we can use now? It would be nice if ALL of the Amazon Echo Skill’s designer would make these lists and keep them current.

Amazon Alexa and Sonos
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1 year ago
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spcdust Avid Contributor I

Amazon Echo / Dot and Sonos Integration
Answered

So with Sonos integrating Amazon Echo within their eco system a couple of questions: - If I install an Amazon Echo Dot in each room that I have Sonos speakers in will I be able to assign that particular dot to that rooms speakers? For example, I don't want to ask Alexa a question and then have all...

Amazon Alexa and Sonos
110554 190
2 years ago
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Mike Watts Contributor I

Apple Music via Amazon Alexa

I am one of the many I am sure, to have purchased an Amazon Alexa after Sonos recent update. I also signed up to Apple Music once integrated with Sonos awhile back, but I am unable to link Apple Music and Amazon Alexa directly which in my view severly limits the point of Amazon Alexa and Sonos work...

Amazon Alexa and Sonos
108339 31
1 year ago
Ryan S Community Manager

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your Amazon Alexa devices are listening for you to say the wake word, “Alexa”. When they hear that word, the microphones record what you say and send the audio to the A...

Amazon Alexa and Sonos
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28 days ago
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Cally Contributor I

Alexa lowering volume

How do I stop Alexa turning down the volume in all the rooms rather than the one it is in? Listening in one room kids using Alexa in another volume up down up down up down.....,

Amazon Alexa and Sonos
90073 58
9 months ago
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Deluge Contributor I

Echo Dot with Sonos speakers: "The Good, the Bad and the Ugly"

I have 6 Sonos Play 1 speakers in my house, and purchased an Echo Dot to enable Alexa with my speakers. Here are my initial impressions of "The Good, the Bad and the Ugly": ========== THE GOOD ========== 1) Voice commands to Alexa initiate requests to play music from Amazon Prime Music on my Sonos...

Amazon Alexa and Sonos
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1 year ago
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Sonoson Trending Lyricist I

Alexa Multiroom music simultaneously on Sonos and Echo devices
Answered

In September 2018 Amazon released the AVS Device SDK that allows Alexa enabled 3rd party speakers to use Alexa Multiroom Music (MRM). This means Amazon now supports music played from Echo speakers and 3rd party speakers at the same time. Does Sonos plan to update their Alexa enabled speakers (One,...

Amazon Alexa and Sonos
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8 days ago
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SDK Contributor I

Alexa is not working on Sonos One
Answered

I set up the Sonos One two weeks ago and it connected fine to our existing Sonos system. Alexa voice was also working well. The Sonos One was unplugged for several days, and when I started it back up, Alexa did not respond, It appears that the voice services in the Sonos and Alexa apps on my Andr...

Amazon Alexa and Sonos
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1 month ago
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allanj22 Contributor I

Connect echo dot to sonos play 1 or 3
Answered

Hi does anyone know if I can connect the echo dot to the play 1 or 3?

Amazon Alexa and Sonos
74859 9
1 year ago
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Mactallywhack Contributor I

Alexa says "sorry, that device is offline"
Answered

not sure which device or settings i need to address to get "that device" online. Everything is connected through my wifi.

Amazon Alexa and Sonos
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2 months ago
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MasonWorld Contributor I

Alexa says she is playing "On Kitchen" but no sound comes out
Answered

Hey there; I have a house full of echos, dots and sonos speakers. In general, my Alexa Sonos skill is not working well. For example, I have two Play Ones paired in my kitchen as "Kitchen". When I say, "Alexa, play Billy Joel in the Kitchen" she says "Shuffling songs by Billy Joel on Kitchen" --...

Amazon Alexa and Sonos
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9 months ago
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M Z Contributor I

Alexa voice volume too loud
Answered

Hi there, I already read some posts about other people heaving problems with alexa's voice volume on the Sonos One. Some say it's not loud enough, when they have low music playing. Some say it's too loud. For me, the problem is, that Alexa is way too loud. When I mute the Sonos One and ask Alexa a...

Amazon Alexa and Sonos
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7 months ago
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gazzstevens Trending Lyricist I

Sonos One Not Responding to Alexa Comands
Answered

Just setup the Sonos One. All steps were followed and setup went smoothly, However it is not responding to any commands. It does acknowledge the command where I ask to play music, but doesn't complete the action. Diag:8022698

Amazon Alexa and Sonos
56973 35
1 year ago
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Wolff Contributor I

Sonos one Alexa no longer working
Answered

Set up a Sonos one a few days ago, was working great, loved it. Got home today and said Alexa play music, but nothing happened. Appears that Alexa stopped working but I’m bit sure why as I didn’t do anything to it. I can still play songs through the Sonos app. I tried eating and reconnecting the Ale...

Amazon Alexa and Sonos
51862 23
1 year ago
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erogers

Alexa Multi-room Music / Audio Groups

I have a new Sonos One that I am adding to home with 2 Echo devices. In the Alexa app I am trying to setup an Audio Group for multi-room music. However, the Sonos One does not show up as an available Echo device to add to the group. What is the trick for getting this to work? Thanks.

Amazon Alexa and Sonos
50520 64
1 year ago
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FredM Contributor I

Alexa keeps on saying Sonos One is offline
Answered

Just went through all the settings on Sonos app as well as Alexa app named my new Sonos One OFFICE in the Sonos app and group it with all my 7 other Sonos. I can play music on all Sonos through the Sonos app, I can use Alexa to play music on any speaker, EXCEPT the new Sonos One. Alexa keeps on tell...

Amazon Alexa and Sonos
49839 45
10 months ago
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User47683 Contributor II

Alexa won’t respond to stop command
Answered

I successfully set up my echo dot to control my sonos speakers. It will play radio stations and change from radio to streamed music but it won’t respond to my command to stop playing. I have disabled and renabled the sonos skill and rebooted my echo dot. Any help would be appreciated.

Amazon Alexa and Sonos
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7 months ago
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Roman_3 Contributor I

Cannot group Sonos system with Google Home devices
Answered

Sonos, After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able...

Google Assistant and Sonos
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1 day ago
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Carniecfc Contributor I

Alexa and two Spotify accounts
Answered

My wife and I have two separate Spotify accounts. Our Sonos apps have our own Spotify account on our own phones. We each have Alexa on our phones. We tend to control our Sonos with Alexa. Alexa will only play using my Spotify account - if I'm driving I can't listen to Spotify if the family are liste...

Amazon Alexa and Sonos
45143 8
1 year ago
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Ken_53 Contributor I

How to play iTunes library songs via Alexa voice control

I have Sonos with Alexa voice skill working fine for services such as Amazon Music. However, I can't get Alexa to access any of my imported playlists from iTunes (which works fine via the controller without Alexa). I can't get Alexa to play any song from my iTunes library unless that song is also in...

Amazon Alexa and Sonos
44741 9
1 year ago

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