Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4448 Topics

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RonenmoshContributor I
asked in Smart home integrations

Controlling the lights of symfonisk

I own an Arc connected to 2 symfonisk as surround. Is it possible to turn on and off the lights of the symfonisk via the Arc’s voice control?

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jgatie
9 months ago
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SISCContributor I
asked in Amazon Alexa and Sonos

Move

The microphone feature is not working on my new move.  Any idea how to fix?

2
S
3 years ago
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Carlton8000Contributor I
asked in Smart home integrations

Using Port with Meridian

Awaiting a Port to arrive and I am wondering if anyone has experience with the port and Meridian gear? I would like to know the following.A will the port accept and fully control its output directly from the music app using airplay 2 without opening the Sonos app. If the answer to A is yes. Does it locally control the actual volume in meridian versus digital attenuation? Mod Edit: Corrected typo

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buzz
1 year ago
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DerscouseContributor I
posted in Amazon Alexa and Sonos

can not get alexa to turn tv on or off

After going around in circles and chasing my tale for an answer I finally figured out the solution to my particular issue.  When I asked Alexa to turn on/off the Tv, the response was always, " Tv does not support that".  Long story short, opened Alexa app on my tablet, found my Tv ("Sony Bravia") and Alexa suggested different comands to try, for example. "Alexa turn on/off (LIVING ROOM TV").  Alexa mute (LIVING ROOM TV")  It turns out just saying turn on tv, turn off tv is confusing to Alexa as it needs to know what you labeled your Tv, for example.  Living room Tv, Kitchen Tv, Bedroom Tv and so on.  Once I told Alexa were the tv was assigned she executed the command and made me a sane person again.  Hope this helps.P.S. I love my Sonos, wow wee, thats some system.

3
Simon B
3 years ago
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SaftContributor I
asked in Amazon Alexa and Sonos

Move 2 Does Not Appear as Alexa-Enabled Device

TLDR: A new Move 2 that I believe is properly configured on the same Alexa account as all my other Sonos and Alexa devices is not appearing as an Alexa-Enabled device in the Alexa app. I am trying to add the Move 2 to an Alexa ‘group’ so that I can say “turn on the lights” and it will know where it is but can’t the device doesn’t show up. Details:I have an environment with many Sonos devices, several of which are Alexa-enabled (Moves, Ones, Roam and the new Move 2). All are properly configured and work perfectly in the Sonos app. All work properly with Alexa. On this new Move 2, I have Alexa enabled and it works perfectly.I have added the Move 2 as a “speaker” to the group, “Office.” When I say, “Alexa, play music in the Office,” it works. I have other smart devices in the group “Office” and would like to control them with this Move 2 by saying “Alexa, turn on the lights.” To do that, I need to edit the group and add the Move 2 as an Alexa-enabled device. Unfortunately, it doesn’t appe

1
S
4 months ago
Jasvans
JasvansAvid Contributor I
asked in Smart home integrations

Automation vs Sonos products

Can someone please explain me  I want to understand that is it possible to control Sonos speakers with 3r party Automation App for example : Control 4 , Crestron or Saavan .Is it possible to control from all these. apps ?? And which is  the. most successful brand for automation with Sonos Products ??  

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James L.
2 years ago
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JamiestogdenContributor I
asked in Sonos Voice Control

Sonos Playlist via Synology NAS

Hi all, Just become a proud owner of a Sonos Era 100. Loving it so far and the app works very well. However, one issue I’m having, I’ve added my Synology NAS drive as a music library, I’ve then (through the app) created a Sonos Playlist with songs from this library. I can playback via the app itself, but the Era 100 will not accept a voice command to play the playlist, keeps saying that music service is unavailable. Any suggestions to fix would be welcome, I could keep a tablet next to Sonus to playback as all songs/playlists etc do work via the app but I’d prefer to use voice control if I can. Thanks in advance. Jamie

3
K
4 months ago
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jedhermanContributor I
asked in Amazon Alexa and Sonos

Once I play everywhere I cannot make Alexa control individual rooms

I’ve spent hours on this now.I have an alexa-enabled sonos one and from there I can command different rooms (I have a One in the kitchen, a One in a kid’s room, a Play3 in the dining room, Play5+sub in living room and a Play1 in bedroom) to play music, but once I ask for a song to be played everywhere - and it indeed does play everywhere - I cannot get Alexa to go back to controlling just one room (even though it replies to say it is). The only way around it is to open the sonos controllers and ungroup the speakers. In fact, I think once there has been any grouping (lets say I grouped two rooms in the controller) I cannot get control over one of those rooms on a individual basis again.Any advice would be very gratefully received.ThanksJededit: It seems I can break grouping as long I stop the music playing in that group and then go to command one of the speakers i.e. I cannot split the group up when it is playing music.edit: the above edit seems unreliable fix. Doesnt always work. This

4
J
3 years ago
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Meneer ChrisContributor I
asked in Google Assistant and Sonos

Sonos apparaten dubbel in google Home

Ik zie onze Beam en 2 Symfonisk 2 maal in Google Home. Ofwel 6 ipv 3 toestellen. In GoogleHome krig ik alleen een optie om ze te ontkoppelen, maar dat ontkoppel ik de verbinding met Google voor alle. Geen succes dus. Andere ervaringen of oplossingen?

1
Rowena B.
3 years ago
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debs1000Contributor I
posted in Amazon Alexa and Sonos

Sold Sonos System without doing factory reset, need to de-register speakers from Amazon Alexa how do I do this?

Recently sold my Sonos system without realising I needed to do a factory reset on them.  I had the old Sonos 1& the Sonos Play. I had linked them to my Amazon Alexa. Now I cannot play music through Alexa since it is still linked to my Sonos. Help!!

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D
3 years ago
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AdmasterContributor I
posted in Google Assistant and Sonos

google assistant on beam does not function

I'm not sure if other assistant enabled devices have this issue, but the Google assistant on the beam has become pretty useless.I've set the default speaker for the beam to be the beam itself, but I still have to say what room/speaker I want the music to play on.If I ask to skip the song, or change the volume, I get the response "something went wrong". Even with voice match and Spotify premium, getting a playlist or most music to play only work about 40% of the time.The only way to make things work is to use some other Google home device to handle commands and set the beam as a default speaker.Does anyone else find the beams assistant integration lacking? Is there a fix?

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L
3 years ago
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George a long time Sonos ownerContributor I
asked in Google Assistant and Sonos

Google assistant only works partially on Move (no Sonos specific commands recognized)

I just set up Move with google assistant. GA recognizes the device and I can say “turn volume up/down” etc and it works. However when I say “pause music (on move)” GA says nothing is playing although it actually is. Also, cannot start any playback from Sonos (eg. TuneIn radio station or my playlists). GA says it needs more info. So GA seems to recognize the device but not Sonos.I have removed and re-installed GA and Move (factory reset). I have tried re-linking my Sonos account to GA. No change. Any suggestions please?

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Annazel S
3 years ago
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dougntommyContributor III
posted in Amazon Alexa and Sonos

Sonos 2 app and Alexa issues

I recently updated to the Sonos 2 app and upgraded the firmware in all my speakers. I have a move, beam, and 2 play:1s.  Now when I ask Alexa to play a station on pandora it plays one song and then stops.  Also, if a song is playing and I want to thumbs up or skip the song, alexa will say nothing is playing.  This all worked prior to the new app and firmware.

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Paul A
3 years ago
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Lasse_8Contributor I
asked in Google Assistant and Sonos

Can't add Google Assistant

Hi,I’m trying to setup Google Assistant on my account but always ends up with this message after being redirected to login to my Sonos account/setup:and my system is fully updated - any advise to get through this? Br. Lasse

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Corry P
1 year ago
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StephaneBContributor I
asked in Google Assistant and Sonos

Why still no Google Home integration available in Luxembourg??

This is ridiculous. I buy 2 Sonos One, only to discover that Google Home integration isnot available in my country. Neither is Alexa. And I see other people have complained for years about this. How hard can it be?

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Airgetlam
3 years ago
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subtledeeContributor I
asked in Amazon Alexa and Sonos

Alexa not responding on all devices

I have a Play 1 and a Beam and Alexa randomly stopped working on both today (have checked the mic is on).I have tried disabling/re-enable the skill, but am getting stuck when trying to enable the skill. I get the “You need to link speakers to your user@example.com Sonos account before you can add this skill.” error even though I can see my devices in the Sonos app fine. Going to the settings of each individual device shows the following under Voice:“There was a problem retrieving Voice Services account information for this room. Please try again” - this was the case before trying to make any changes.What I have done so far:Disabled the Sonos skill in the Alexa app and deleted all Sonos devices from Alexa, logged out and back in to the Alexa app Checked that my Sonos account has a valid postal address (this was suggested as a solution in another thread) Attempted to disable Alexa from within the Sonos app, but it does not show up to allow me to do so - when I go to Settings > Service

11
A
2 years ago
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VokalemilchContributor I
asked in Sonos Voice Control

cant set default service for sonos assistant

I wanted to use the so os assistant, but when I ask it to play music it tells me I need to subscribe to a service. I have a YouTube music subscription and a spotify account added. But when I try to set either as the default service for the assistant, the app shows not compatible. How can that be? Anyone knows why this could be? Help appreciated :)  

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melvimbe
1 year ago
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FMendesJrContributor I
asked in Amazon Alexa and Sonos

Alexa and Google Assistance + SONOS -> BRAZIL

Dear Sonos,I really am very happy with the purchase of my SONOS MOVE (See details below), but I am very frustrated because I cannot use the voice assistants (Alexa or Google (Portugues Brazil)) in my SONOS Move. I can't set it up and leave it active.How should I proceed ?I am waiting for an answer.A hug,Frederico Mendes Jr===========================================================Sonos Move: Sonos-FredSerial Number: 5C-AA-FD-D7-58-20:ASonos OS: S2Version: 13.0 (build 62186220)Hardware Version: 1.25.1.7-1.2Series ID: A100WM: 1

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B
3 years ago
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fwilson84Contributor I
asked in Amazon Alexa and Sonos

Playing a Group via Alexa followed by playing on an individual room

I have 5 Sonos rooms and have these grouped in various ways both in the Sonos app and Alexa. I’m having issues where I’ve asked Alexa to play on a particular group then either immediately after or sometime later ask Alexa to play on a single room within that group, where it then plays on that whole group againAs an example:I ask Alexa: “Play music in the kitchen”, music will play on the Play:1 in the kitchen as expected.I then ask her to stop playing in the kitchen and a few hours later ask Alexa: “Play music downstairs”. It play music on the devices in the Kitchen, Living Room and Dining Room as expected.I again ask her to stop playing Downstairs. A few hours later, I ask Alexa “Play music in the Dining Room” and it then plays music in the Living Room and Kitchen as well as the Dining Room (but not the devices I have upstairs), i.e. on the Downstairs group. If I ask her to play in a room that isn’t in that group, it is fine, so if I ask to play in the Bedroom, it only plays in the Bed

2
J
2 years ago
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davec2Contributor I
asked in Amazon Alexa and Sonos

Sonos arc - cant add Alexa voice assistant

Hi, I have a recent model Sonos Arc with built-in voice control. I click Services & Voice > add a voice assistant - and the only option i see is ‘sonos voice control’. Where is Amazon Alexa? I have the Alexa app, linked to sonos & signed in. I want to be able to use the Arc’s microphone instead of opening the app every time. Also note - sonos voice control works fine when i enable it, but it wont connect to Spotify so is therefore not useful. 

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D
8 months ago
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Paul0521Contributor I
asked in Amazon Alexa and Sonos

Alexa timer commands to a stereo pair

I was wondering if you could help me with how to Alexa to work properly with a stereo pair of Ones, as it relates to timer commands.I have got a number of Sonos devices in my home. In my kitchen I have a pair of Ones, configured as a Stereo Pair. One of the devices is called ‘Kitchen’ and the other is called ‘Kitchen 2’ The two devices are configured together into a stereo pair that is also called Kitchen.If the devices are NOT configured as a pair then I can use Alexa to set a timer on each of them correctly. I simply say, “Alexa, set a timer for 2 minutes on Kitchen,” and it works. Same with Kitchen 2.However, when I pair the two devices into a pair called Kitchen and issue the same command, I get back an error message from Alexa that says that ‘Kitchen’ is offline. I realize that Alexa is looking for the individual device ‘Kitchen’ and not the group ‘Kitchen’ and that’s probably why things are failing.Interestingly, if I say ‘Alexa, play music in Kitchen,” the command works fine for

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P
2 years ago
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Corina9091Contributor I
asked in Google Assistant and Sonos

Google assistant and sonos boost

I have an sonos setup of the Arc, Sub and two sonos ones including the sonos boost.When I want to setup the google assistant it tells me that I have to connect to the same wifi network.But I cannot connect with my google assistant to this network.I have two of this sonos systems and both has problems to get the google assistant working. Can you help me out what to do?Regards, 

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C
2 years ago
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nathanmiahContributor I
posted in Google Assistant and Sonos

#featurerequest adjust audio ducking when using Google Assistant

I just got a Beam and the audio ducking when using Google Assistant is quite annoying. I understand that any currently playing media will have its volume lowered so you can hear the response of the Assistant, but this goes on for far too long after the Assistant has finished speaking. This also means it’s listening for additional commands, so it picks up any conversation during this period and tries to search for whatever is said which is frustrating. I wish there was a way in the Sonos app to adjust this. I used to use a Google Home Mini which would duck the audio for the response, but then crank it back up to where it was as soon as it had finished speaking. If it can be accomplished on a device that is far, far cheaper than the Beam, then I’m sure Sonos can make it work. 

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JamesDan
3 years ago
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DavidAlgarveContributor I
asked in Amazon Alexa and Sonos

Arc and Alexa in Portugal

I have a lot of Smart Home devices controlled by Alexa in my home in Portugal.I am now very disappointed to find that my newly purchased Sonos Arc does not have Alexa voice facility.Could anyone advise if the problem is with  Sonos or Amazon Alexa?Thanks.

2
D
2 years ago
S
Scottie GContributor I
asked in Amazon Alexa and Sonos

Sonos Arc & Move using Alexa

I’ve just set up my Sonos Arc and Move and when ever I ask Alexa to play a radio station, it constantly breaks up and even repeats itself. If I ask Alexa to play anything from Apple Music or ask for information, it’s perfect. The Move is In a separate room to the Arc and not linked. This has been happening for a few weeks now and it’s driving me mad.Has anyone else had this problem?

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Rowena B.
3 years ago
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