Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,514 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4748 Topics

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jonnysmContributor I
asked in Home theater

I am very disappointed with Sonos

I am very disappointed with Sonos, because I spent 1700€ for an ARC soundbar and a subwoofer.And now I find myself with a system that works badly, because I have a Connect Amp from 2014. Something I have to control with App1 and something else with App 2.If I don't have my phone I can't adjust the volume of the associated speakers via cable.If I had known that I have to spend another €500 to be able to control the volume with the TV remote control, I would never have bought Sonos!Then I don't understand, you do a promotion to solve your problems but you force me to spend more, why don't you give me a refurbished one with a discount.I spent all this money, thinking of buying the top I find myself in an embarrassing situation, either I spend more money or I sell everything, because it's not manageable like this.has anyone solved differently?

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jgatie
6 months ago
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Pattycakes231Contributor I
asked in Home theater

arc not waking out of standby LG C1

Hello- I have had an arc+sub for about a year now with LG C1 tv… since I have had it the arc will often not come out of standby and wake up when I turn the tv on… most noticeable in the morning after things have been shut off for the night but it seems somewhat random and intermittent.when this happens, usually the tv will revert back to tv speaker and if I switch back to HDMI arc nothing will happen.Other times, the tv output will stay as HDMI arc but the arc stays in standby as far as I can tell and no sound. If I try to change the volume, the tv shows a volume icon with a line through it like a mute symbol. Also, switching tv sound output to something else and then switching back to HDMI arc does not change anything.  The only way I have found to get sound back is to unplug the arc and replug.  Any ideas what could be going on? very frustrating issue that I have been just putting up with… but i am about ready to just ditch the Sonos. thanks   

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Ken_Griffiths
1 year ago
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SomosContributor II
posted in Home theater

No way to get TV dialogue out of surround speakers

I shelled out for Sonos equipment and was exasperated to find that i can't get a drop of TV dialogue out of my two Era 100 speakers, after configuring them in a surround system with my Beam soundbar. Instead, they are just expensive paper weights if, say, I'm watching TV news or another talky broadcast (shows which barely have any surround sounds to emit). In other words, I can choose to set my new Sonos speakers up merely as extra speakers (good for news and talk shows) or as surround speakers (good for movies). But not both, nor with any way to toggle among sound profiles, nor adjust the sound to let dialogue through in surround. Whether by money-grubbing design (to get us to buy more speakers) or engineering incompetence, I simply can't use my expensive Sonos speakers for both surround sound AND dialogue. Do others have the same experience?  

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Airgetlam
1 month ago
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Jester512Contributor I
asked in Home theater

Sonos Arc won't connect to 5ghz wifi

Hey all, had a quick look at this topic, but didn't find a super clear answer yet, apologies if I've missed it. All I own is the Sonos Arc, worked great for streaming music, however I've recently upgraded my internet package and with that everything is on 5ghz. Trying to connect the arc to WiFi for streaming I got an error stating it can't connect to 5g only 2.4? Is there no fix for this? Thanks in advance

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M
5 months ago
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Steve StaceyAvid Contributor II
posted in Home theater

Unimpressed by sound of Sonos Arc

HiJust installed Arc to Sony Bravia 2018. (Arc, no earc) Connected, downloaded app, added Sonos, fine tuned room etc. Result-hardly better than Sony speakers. That can’t be right, can it?(Hdmi passthrough enabled on Sony, DD+ selected etc)Any advice would be much appreciated.ThanksSteve

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S
9 months ago
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bgbrownContributor I
asked in Home theater

First Sonos System

Hello all!This is first time posting and first Sonos system.  I am in the process of finishing out my basement and creating a theater room.  I currently have an ARC, 2 subs, 2 in wall speakers, 2 in ceiling speakers and 2 amps.  The plan is mount the ARC under the TV with the 2 in wall speakers on each side of the TV and use the ceilings as rears. First question -  Will the above set up even work? Second question - Can I add another pair of in ceiling speakers (with another amp I’m guessing) and create a left and right pair for the rears? Third question - Is there a better way to do this? lol Thanks! 

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Stanley_4
10 months ago
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Nikhil_mContributor I
asked in Home theater

apple tv 4K says not available for ARC

I am trying to connect my Apple tv 4k latest generation to my VU TV already working with the sonos arc.Using the ARC HDMI port on the TV to connect with the sonos arc soundbar and the normal hdmi port to connect apple tv with the VU TV.Apple TV keeps saying haven’t received any response from the television.Will the normal HDMI support this connection, or need a ARC port also for connecting apple TV to sonos soundbar.Any response will be appreciated. ThanksNikhil

18
N
1 month ago
JMazio
JMazioContributor I
asked in Home theater

Beam Gen2 possible speaker driver issue

Hello,A few days ago I bought a Beam Gen2 bar, installed it and it's working ok. I've been reading about the product, and I found an image of the internal components and noticed that it has two side speakers, two central ones that are one on each side of the SONOS logo, and right behind the logo a tweeter. I put my ear close to the position of each speaker, and noticed that the center speaker just to the right of the SONOS logo is muffled and sounds completely different from the speaker on the left. This is normal? Or is it a problem with the product? It seems that these center speakers are reproducing different frequency ranges. Has anyone had this same question?  

18
C
6 months ago
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MatwrzContributor I
asked in Home theater

Sub Mini Doesn’t Play after configuration

Hey guys,i just got my sub mini, correctly added it to the system (beam gen2 + pair of ones) but the sub doesn’t play anything at all. Even with the sub level set up to +15, there’s no sound at all coming out from the sub.  tried probably everything, hard reset, connecting via Ethernet, removing & adding again, checking all setup options inside the app, eventually talked to the support but they also couldn’t help. Have to admit I’m pretty disappointed, and looking at other treads on sub mini issues I’m starting to wonder if this is still the memorable Sonos quality (that you pay for) or some mediocre audio brand?

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J
1 year ago
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SnappyBobContributor I
posted in Home theater

Describe the Stereo Quality for Music With a Sound Bar, HiFi Set of Fives and Subwoofer - All Facing the Listener

It’s imperative I preface this by saying I know this isn’t a proper set up for Surround Sound with ambient speakers behind the listener, I’m more interested in how it will sound for playing music in stereo.I’m dealing with a small room and 1 subwoofer, I want the best sound I can get using the HiFi Set of Fives, a sound bar, and the Subwoofer (which I already own) and I’d like to use this 5.1 setup with the Fives pointed at the listener, not from behind (there’s no room and I’m really more interested in Stereo Music than the quality of the TV sound).When I want to play music I’ll set the Music Playback option to “Full” and when I want to watch a movie I’ll set the Music Playback option to “Ambient”.My question is does anyone else have their ambient speakers, 2-Fives in my case, set facing the listener and what is the sound quality for “playing music” like when you have the “ambient” speakers facing the listener?thank you again Sonophiles

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skullc
1 year ago
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anonymousazTrending Lyricist I
posted in Home theater

Xbox Series X settings

New Sonos Arc owner here. I’ve no idea what the Xbox Series X(or my TV-Vizio P75-C1) audio settings should be. It’s set up/connected to my TV fine(HDMI-arc), but no idea for optimizations. Any advice welcome...

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Airgetlam
3 years ago
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mattdewittContributor I
asked in Home theater

Sony A80K OLED settings with Playbar to work for TV sound.

I have the Sony A80K I just bought and can’t get my Sony settings correct so my Sony remote will control my sound and not the default TV speakers.  I had this setup for my past Samsung TV and could use the Samsung remote on a TV or my Apple TV remote to control the sound. I have the 2nd playbar with the optic able to connect, a sub and a SL and one speaker for my setup. 

18
A
1 year ago
K
KfranContributor I
asked in Home theater

HDMI CEC Interference

Error: Another device interfering with HDMI connection. I just bought the Sonos Arc, connecting to my LG TV via HDMI ARC/CEC. When my cable box and roku are connected via HDMI, no sound through Sonos ARC. I can only get sound when I disconnect everything else, to include cable. Everything hooked correctly, tv setup correct. Please help! 

18
D
2 years ago
ThiV
ThiVTrending Lyricist I
asked in Home theater

Arc, TV Autoplay function problem

Hello everyone 👋I am having a problem with my new Sonos Arc soundbar. Is it possible, as with the Playbar, that the sound of the TV does not automatically switch to the Arc?I have deactivated the "Auto-play TV" function but that does not change anything, the sound goes directly to the bar.This function worked very well on the Playbar.Thanking you in advance.

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ThiV
2 years ago
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espandfulContributor I
posted in Home theater

samsung remote + sonos arconly turnig volume down while tv sound

Hi, i recently bought my Sonos stuff and have serious issue with tv remote and Arc soundbar.I programmed my remote without any issues (immidietly) but while sound input “Tv” only volume down is working (no volume up and mute).on Spotify and sonos radio everything works well. can you support?

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M
5 months ago
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rabbidtContributor I
posted in Home theater

Existing Sonos system and new Arc don't connect continuously

I have two rooms with Sonos, Office with a Play 5, and Lounge that had a Playbar, and two Sonos One SL surrounds.  They have worked flawlessly for years.  A few months ago I had to disable the lounge system for home repairs and just reconnected the system.  In that time I have also upgraded to a Nest Pro 6e wifi system to replace the previous mesh. When reconnecting the lounge system - nothing worked - had to factory reset several times, the app could not find the devices, would fail halfway through etc.  The Playbar kept saying it wasn't getting power or wifi and I spent hours trying to get it to work.  Since I had an upgrade discount, and the room was refurbished, I decided to go ahead and get a Sonos Arc to replace the Playbar.I have the Arc paired with the two Sonos SL surrounds, but now I can’t tune the system, or check for updates as it can’t connect to the system.  My Amazon Music account can’t connect, but the system plays fine over eArc HDMI, and curiously has no issue connect

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J
1 year ago
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mberzofContributor I
posted in Home theater

Sonos Arc dropping sound with HBO MAX

Hi,About 2.5 months ago I bought a Sonos Arc to go along with a Sony A80J. Everything is great except one very specific situation. When watching on HBO MAX and the show is in Atmos the sound will cut out every few minutes. In my case, the sound will not come back unless I turn the television off or switch the audio source back and forth. However, once it is back it will cut out again a few minutes later. I can watch movies/shows in Atmos on HBO Max with the TV speakers without any issue. I don’t have any issues watching shows in Atmos on any other app (e.g., Netflix, Disney+) or in 5.1 on HBO MAX or otherwise. Any suggestions on how to fix this problem? It is really frustrating because I want to take advantage of the Arc when a show is available in Atmos. Thanks for you help.

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M
2 years ago
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ObizuesContributor I
posted in Home theater

How do i stop my Sonos Arc from resetting its volume to zero when I turn off TV?

Whenever I turn off my TV, my Sonos arc always resets itself back to zero on the volume scale.So I ways have to grab my remote and turn the volume back up to what I want it to be.How can I prevent us so it just keeps the same volume on when I turn the TV on? TV is: VIZIO 75-Inch P-Series 4K QLED HDR Smart TV w/Voice Remote, Dolby Vision, 4K 120Hz Gaming, Alexa Compatibility, P75Q9-J01, 2022 Model

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buzz
1 month ago
G
GaziContributor II
asked in Home theater

Arc, Sub Gen 3 and Era 300

HiCurrently I am using Sonos arc . I have 2 question :Is Sonos is capable for all 3 systems at with one system together ( via Apple TV ) with arc, sub gen 3 and  Era 300 currently I am using Sonos arc. Is it enough if I buy era 300 to get a full Dolby Atmos with large sound ? Or I also need to buy sub gen 3 too ? ( my common room size is 20 sqmthanks 

18
D
11 months ago
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DeanBeamContributor I
asked in Home theater

Sonos Beam Gen 2 does not recognize LG Magic Remote to control volume

I have an LG OLED C1 Tv (2021) and just bought the Beam Gen 2.  The sound is great but the Magic Remote with the LG doesn’t control the volume of the Beam.I connected the TV to the Beam with HDMI-ARC.   I’ve tried with the Universal Remote set up but that also doesn’t work.  I’ve tried turning everything off and unplugging but doesn’t work.Has anyone had luck controlling volume of the  Beam Gen 2 with LG’s Magic Remote while connecting with the HDMI-ARC connection?  

18
C
3 months ago
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Ben daddsContributor I
posted in Home theater

app shows stereo pcm / 2.0, but using eARC and surrounds

Hi I have a sonos Arc and 2 Sonos one SL as surrounds  The app says its playing stereo pcm and in the settings that the arc is receiving stereo 2.0 However, I'm running a brand new 55 inch LG oled TV and the arc is connected via a eARC hdmi cable. The app shows that the audio is set to surround and the rear speakers are working. But when I stream dolby atmos from Disney plus the app still says its receiving stereo So ... I have connected it properly, I'm streaming dolby atmos, the TV is running the audio out correctly to the arc sound bar, the rear speakers are connected correctly, the app shows the sound mode is set to surround,  but on the about my system and the player on the app it says clearly its running stereo pcm… How do I get this set up to run atmos?!?! 

18
O
1 year ago
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Rhz1971Avid Contributor I
posted in Home theater

Will Sonos bring DTS support in the future?

Hi guysI spent a lot of money on my Sonos Surround ( Arc + 2 Sub Gen 3 + 2 SL ). I even got a boost to improve wireless communication. I spent 900 euros in the most expensive 4k bluray of Panasonic,  which is amazing..I got a lot of UHD movies with Dolby Atmos and the sound 8s amazing.  However, many other 4K movies are coming in DTS X , and for those my only option is setup the audio output in the bluray to PCM. The problem is that the quality is not so great.Will Sonos be ever compatible in the future with DTS ?

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G
3 years ago
J
jmb0501Contributor I
asked in Home theater

Sonos Arc switches to TV speaker

My Sonos ARC has been playing fine. However, occasionally when I turn off my system (TV & Cable Box) and later turn it back on I only get sound from my TV speakers. I then have to disconnect (Unplug) my TV, Cable Box and the Sonos ARC for 30 seconds. When I plug everything back in and turn on the system I then get sound from my Sonos ARC. This happens about 3 times a week. My Sonos ARC is connected to  my Samsung Q7FD series TV via HDMI ARC. Any help will be greatly appreciated.

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P
3 years ago
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OndrejContributor I
posted in Home theater

Sonos Beam - Center speaker is mute (AirPlay only)

I just bought the Sonos Beam, still dont have the TV so I was planning to use it only as AirPlay speaker for now.From the first sound check it seemed like the sound is really lacking for some reason, and after some more testing I figured it out - the center of the Beam is just mute, all that is playing are the back facing side speakers and woofers.Is it just because of the AirPlay, because I am technically sending "just" stereo, therefore the third (center) channel is off completely? Or is it defect? Can you please try AirPlay any music to the Beam from iPhone and let me know if the center speaker is playing or not? Thanks!

17
O
2 years ago
Sam Greenlees
Sam GreenleesContributor I
posted in Home theater

How many speakers with Arc?

I have an arc with a base speaker and 4 Sonos ones . Can I use  4 Sonos ones with an arc to get better surround sound? Also is it better to use 4 Sonos ones with a base unit for surround sound ?

17
E
2 years ago
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