Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,600 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4778 Topics

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samjhathawayContributor I
posted in Home theater

ARC outputting Stereo PCM when playing 4K Blu Ray

Hi all,I recently upgraded my Beam Gen 2 to an Arc and ever since I’m only getting Stereo PCM outputted when I play a 4K Blu Ray that outputs DTS HD. This was working fine on my Beam 2 and it would convert this to PCM Multichannel 7.1.My set up:TV - LG C1 - Passthrough and eArc enabled Sound - Arc, Sub Gen 3, Era 100’s x24K Player - Panasonic DP-UB450EB-K Dolby Atmos works fine but since changing to an Arc it’s only converting DTS HD to stereo PCM.I’ve looked through all the posts on here and it seems a lot of people have had this problem before. I’ve amended my settings on the Blu Ray player but this hasn’t worked.Any help would be greatly appreciated.Thank you 

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2 months ago
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KingBobbyTrending Lyricist I
posted in Home theater

DTS-HD 5.1 4K discs suddenly no sound

Hi everyone.So my current set up is:LG C2 OLED TVSony UBP X-700 4K blu ray playerSonos Arc + 2x Play 1’s and Sub.I’ve had the above set-up for over 6 months now and have never had any issues playing any of my 4K discs. I’ve never had to fiddle with any settings on the TV or Blu Ray player, just pop them in and they will play fine.However, in the past week all of my DTS-HD 5.1 discs have suddenly stopped playing any sound. My discs that are Atmos, DTS:X or DTS-HD 7.1 all still work perfectly - but every single 5.1 disc is silent. Checking the threads on here i can find various suggestions for different settings on the TV and BR player, but having spent hours going through trying different ones and while most didn’t work, i have now managed to get it working by changing the Digital Sound Output setting on the TV to PCM. After changing this, my Sonos app now shows ‘Stereo PCM’ instead of ‘DTS-HD 5.1’ as it has always done.My questions are:Has anyone else (hopefully with the same setup as

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1 day ago
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Dreas89Contributor I
asked in Home theater

Sub mini not working with Beam Gen 1

Just got the Sub mini and saw that it works like s charm with Beam Gen 1. Well not for me.I have added the Sub mini to the Beam and it does not work. Got a network cable to the Sub as I read that it might work. Adding the Sub to my play 1 works like a charm so it is the Beam that is the problem. And the Beam is why we bought the Sub mini…. I have removed and added the Sub mini.I have not changed my wifi to Channel 6 but the Beam connected through e-arc to my TV works like a charm wireless and with the TV. Next steps? Contacting support?

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5 months ago
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DerekCharlesAvid Contributor III
asked in Home theater

Input Confusion HELP!

Boy, am I confused.  I spent some time with Support and got my Arc working with my Sony Bravia and Directv box.  Two weeks ago when I first set up the system, everything was working fine, however for some reason, it stopped.I have the Directv box connected to HDMI 1 on the tv.  I have the Arc connected to eArc on the tv.  Now, when I choose the HDMI eArc input of the tv, all I see is the Sonos screen saver.  When I switch to Input 1, then I see the picture and get audio from the Arc.  Is this the was it’s supposed to work?  Also, when I hit the off button on the Directv remote, the TV shuts down and the solid white light on the Arc stays lit, as do my 300s.  Shouldn’t the light on the Arc turn off with the tv and box?  One more thing, when I first set up the system, I recall having to have the tv input set to eArc in order to see the picture and hear the Arc.  Am I mistaken?  I’m so confused...

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D
9 months ago
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mheyes85Contributor I
asked in Home theater

Samsung QE65Q90TATXXU + Sonos Arc not working

Hi Guys, I am probably slow to the party here but I am having trouble connecting these two products. The TV has the eARC connection but it fails to recognise the Sonos Arc? Not to mention that when I try to setup the Arc through the App it doesn't register that it has been plugged in to the TV? Any help and pointers would be greatly appreciated. 

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3 years ago
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ncw1978Contributor I
asked in Home theater

Sonos era 300 wall mount upside down

Just wondering if anyone has the sonos era 300 mounted upside down, close to the celling with the sonos wall mounts as this would be my preferred choice for the layout of my room as I have lamps and a bit of a wired l shaped room. Going to be used paired with the arc and a sub gen 2 and was wondering what experience people were having. Thanks NW

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4 months ago
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KholnessContributor I
asked in Home theater

Era 100 and Arc connection

I connected both Era 100 speakers to the Arc sound bar and the sub as a home theater system but there is no sound coming from the Era 100 speakers. Can someone please tell me how to fix this?

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I
4 months ago
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daryld1988Trending Lyricist I
asked in Home theater

samsung q90r tv earc update

hi there this is my 1st post i currently own a sonos arc 2 one sl and sonos sub i also have a samsung qled q90r 2019 model tv and this tv has been promised earc update for almost 2 years nowwell today the update for the tv came in version number 1387.1 however now when i turn on the earc mode which wasnt there before from off to auto my sonos will not produce any sound at all until i switch it back off,on a seperate tv thread other users with samsung soundbars and various av receivers like yamaha and such all can turn this option on and benefit from the earc featureshowever those of us on the same forum with sonos sound systems can get nothing so far could this please be looked into with an update and if anything needs trialed or tested i am up for doing so thanks

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2 years ago
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DrewKrs27
posted in Home theater

Adjust the volume of a GROUP through Soundbar

I bought my Sonos system specifically to make a home theater setup and almost never listen to music in the room they are set up.The ONLY way to link more than just 2 speakers to the Sonos Soundbar is by linking them together wirelessly as a GROUP instead of connecting them as an external sterio-pair. (You COULD have 1 connected as a stereo-pair & 1 on its own & link them as a group but since you would have to forfeit individual influence over the volume of the attached set & they are not completely centered anyway, that seemed counterproductive in my particular situation)Once I manage to get the tuning & volume lined up how I like, they actually work well. TRUEPLAY doesn’t work in any sense, the speakers I could successfully turn it on on actually ended up sounding terrible. Overall, Once I got it how I liked, it worked well.The ISSUE I am facing is that I can’t keep them in sync. The remote/ir only influences the speaker that’s attached to the TV directly & I’m ove

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2 months ago
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RuchachaContributor I
asked in Home theater

Sonos Beam Apple TV and LG OLED via HDMI-ARC loses connection every power on/off

Setup is LG OLED CX 55” connected to Apple TV via hdmi. TV ARC connection to Sonos beam/sub paired. PROBLEM:EVERY time I power off my devices (aka turn off the TV and appleTV) and power back on at a later time, I lose the Sound to sonos.   I have to go into the sonos app, click on the zone, click on TV as the source, then go into appleTV and restart the system.   Please help/advise! This is a poor process for the money paid into this setup.  

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M
2 years ago
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agomezContributor I
posted in Home theater

ARC SL to 12 year old CD Player via Ethernet

I just purchased the ARC SL and have a 12 year old CD 5 disk carousel which has an ethernet connection which will plug into the ARC SL.  My question is will the ARC recognize the CD player and be able to play since the CD player has no WiFi.

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J
3 years ago
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TantrevTrending Lyricist I
asked in Home theater

surround sound

I have 2 SL1 speakers and a beam. Trying to get the best surround sound. Should they all be on the same volume or should I just have the left and right speakers on with the beam low? The beam is under the TV and in front of us. Thanks 

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4 months ago
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ThomasvanammersTrending Lyricist I
asked in Home theater

Arc 5Ghz surround channel no user selection.

Hi there, I couldn’t find a fitted answer, but why is the sonos arc copying my 5ghz channel with the same as my router and why isnt it selectable for the user to reduce traffic interference?I changed my router a few times but the arc moves with the same channel all the time.I know a lot of people who have there router neer the tv and soundbar so know you cross the signals within 2 meters, with that great bandwidth there is a wide choice to pick a other channel. thanks in advance. greets. thomas

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9 months ago
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DuncangaContributor I
asked in Home theater

panasonic TX-55HZ980B showing dolby vision and dolby atmos but sonos arc only playing 5 1

I've recently purchased a sonos arc, sub and 2 one sl's and set them up as a home theatre using the panasonic -TX-55HZ980B eARC. When I watch dolby atmos content via Netflix app on the TV, the TV is showing dolby vision and dolby atmos, but the sonos app is only showing pcm 5.1I've tried disconnecting the TV and arc bar, turning off the power and then reconnecting everything. Briefly I got dolby atmos through the arc and it showed in the sonos app.  Went to bed, turned off the TV as per normal and came down this morning and had no sound at all. Disconnected and re connected the hdmi cable and got sound. Still no atmos.  All the TV settings are correct. eArc is enabled, it's connected to the hdmi 2 eARC so why does it keep losing atmos? Very frustrated as I purposely purchased a TV that supports dolby atmos and eARC to work with the sonos arc yet it is very intermittent.   

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3 years ago
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ForstalCollaborator II
asked in Home theater

LG 60UH6035 > Apple TV 4K > Arc : No Atmos

I have the Sonos Arc plugged into the HDMI(ARC) port on the tv, Simple-CEC enabled and ARC is working, no trouble reported in the S2 app.After I ran the TruePlay setup I started Disney+ and tried some Marvel movies. They show up in the HD report as Atmos movies, but the summary cards only show DolbyVision and 5.1 - no Atmos anywhere.I then found that I could add Disney + to the Apple TV app, did that, and then the movies show up as Atmos in that. I started up a couple of movies and I still get 5.1 sound.I’m about to order a new TV, but before I do that I read a few threads here on the forum and found that lots of people are having trouble with aTV4k. What should I do to check things out prior to spending even more money on this sound debacle?

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3 years ago
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pieromazzContributor I
asked in Home theater

Playbar + Era 300

are the new Era 300   compatible - as rear speakers -  with a Playbar?   Thanks   

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1 year ago
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BjankovichContributor I
posted in Home theater

Samsung TV Sonos Arc question

So I have a Samsung QN65Q7FAM tv with a New Sonos ArcIs Dolby digital + the best sound I can achieve? The Samsung rep told me I would have better sound with a different brand of TV lol..I also have a PS4 not sure if you can use it to boost the sound quality or not.Thanks in Advance!

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3 years ago
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Bax35Contributor I
posted in Home theater

Dialogue on Sonos Arc

I purchased the Bose 700 and Bass Module 700.  After reading all the reviews and comparing Bose and Sonos on paper and watching videos… I made the decision to take it back and get the Sonos Arc and Gen 3 Sub.  Not sure if I made the right decision.  It’s possible I don’t have the settings set correctly?  The dialogue on several shows and movies is hard to hear as it is drowned out by background and action noises.. I tuned it with my iPhone and it’s better but not by much at all.  The night mode and voice enhancement are terrible together so not going to be using those.  Voice enhancement along doesn’t make a huge difference at all.  In regards to the dialogue the Bose 700 is WAY better, in my opinion.  Unless there’s a setting that I’m just missing??  I understand every room and listening experience is going to be different for every user but, is there a “general setting” I can start off with to help with dialogue??  I know with the Bose 700 I could turn the center speaker up and down

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2 years ago
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Adrian kTrending Lyricist I
asked in Home theater

Arc STILL not working properly

Well the problems continue.I went from the arc not working properly on the optical outlet on the TV, as the TV's book never mentioned that it actually has an arc hdmi outlet.Fortunately someone on this forum pointed out that it had, so I swapped over, and hey presto, joy at long last, it was working, that did not last.I am back to the thing turning itself off if I channel surf, and quite often if I mute it.Hitting the button on the top sometimes doesn't even turn it back on, so it's back to getting the phone accessing the app blah blah blah.I think this product should be recalled.

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3 years ago
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Nick_WContributor I
posted in Home theater

Sonos Beam gen 2 Samsung Frame TV (2021) eARC not working

I am having an issue with my 2021 Samsung Frame TV and Beam gen 2. Sometimes I get no sound when the TV turns on, sometimes it connects to the Beam but via ARC not eARC, sometimes the TV speakers come on and go off in a loop, but no sound from the Beam G2.I have tried the various solutions, but nothing works. The only fix is power cycling the TV. Which is a pain. If the Beam connects via ARC, turning the TV ARC setting from “Auto” to “Off” and back to “Auto” reconnects as eARC (but who wants to do that every morning?). If the TV speakers are cycling on and off every 10 seconds or so, I have to power cycle the TV to fix it.This is a major problem when my wife turns the TV on (from artMode) first thing in the morning for the News, and gets no sound, or TV speakers on and off every 10 seconds. Her solution? “The TV speakers are fine, send the Sonos thing back”). I like my “Sonos thing”, but only if it works!I have found that sometimes when the TV powers on on a morning with no sound (but

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2 years ago
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mjnewtonTrending Lyricist I
asked in Home theater

Unable to set up my new system (no 'Set up a new system' option)

Hi everyone,My Sonos Arc arrived today and I am somehow falling at the first hurdle just setting it up so would be grateful for some advice!Having connected the Arc to the mains, TV eARC port and wired network and downloaded the Sonos Android app (v13.0.1) I don’t appear to have the ‘Set up a new system’ option when opening app as described here. Instead, all I get is ‘Join existing system’ which, when selected, fails to find anything.Any help gratefully received, not least as it took a lot of effort convincing my wife that we should spend £899 on this and she’s staring at me with a look of ‘I thought you said this was premium?!’… I’m therefore hoping this is plain and simple user error… What am I doing wrong? I must be overlooking something obvious!

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2 years ago
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getyourcolorsContributor I
posted in Home theater

Can't connect another devices with my Sonos System

Hi everyone Just today I’ve received my first Sonos (One SL), went through Wi-Fi setup with my iPhone device just fine and it works great. I cannot however connect any other device (tried Windows and two other iOS devices) with my system, they say that they cannot find any Sonos in my network (it’s the same network, checked twice). Windows settings (network and firewall) are ok. Any ideas how can I fix this issue?

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3 years ago
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LARIKNContributor I
asked in Home theater

Trouble Trouble Trouble

I have had nothing but trouble from this sound bar. I was looking for a seamless experience and that's exactly what I didn't get. Every time I turn on the TV the sound does not come through so I have to turn the TV on and off a few times for it to find and play through the sound bar. So I disconnected from the TV. Now I cant even play music through it from my iPhone. Seriously what a waist of money. If your a techy and you like playing with these things every time they stop working then you'll enjoy. But if you just want to use the damn thing and want it to work every time, don't waist your time as it is the most frustrating experience. Also when it did work once upon a time the voice from the TV and the Lips of the person speaking were out of sync. I made the adjustment for this according to the instructions but still wasn't quite there. Just another frustration. It now sits under my TV just looking good. Dont waist your money on this Frivolous technology. So glad I didn't setup the r

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Jeffrey_35
2 years ago
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aff13Contributor I
posted in Home theater

Virgin V6 and Sonos Playbar - no surround sound

Hi everyone, New member here in need of some help. I've spent the last week trawling through the forums here and on the Virgin website, but can't seem to find a solution for my issue. My suspicion is that the problem is with Virgin, but I am posting this here in the hope someone might have already been through the same. [u]My setup[/u]: I have a Virgin V6 box and a separate media player (NUC) both connected directly into my TV (Sony KD77A1) via HDMI cables, to HDMI input 3 (ARC) and HDMI input 1 respectively. The TV is connected to the Sonos Playbar via an optical Toslink digital audio cable, as part of the Sonos 5.1 home theater system. [u]My problem[/u]: [b]I only get stereo sound out of the V6[/b], irrespective of the channel (SD, HD, 4K, etc). [u]Further details[/u]: The V6 audio output option is set to Dolby Digital (but I have experimented with PCM as well, to no avail). The Sony TV definitely passes through Dolby Digital via the optical cable. Indeed, I get full 5.1

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Ken_Griffiths
5 years ago
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mmggffeeContributor I
posted in Home theater

Raspberri PI & Output to Sonos

hiI am new to raspberry PI. I have a sub and 3 play 1’s and plan to ad the ARC at some stage. I want better sound quality than streaming off the phone or PC so I was planning on some changes.I like the rasperry pi so I was wanting to guy a PI hat audio streamer and play all my music through it to my sonos speakers. I was thinking of using roon too.I also have a Synology NAS and I want to stream from that too.Is there a way to make this happen?? I cant seem to work it out. Thx in advance.

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Corry P
3 years ago
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