Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 3,878 Topics
  • 21,890 Replies

3878 Topics

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kdelfini12Contributor I
asked in Components and Architectural

Sonos amp

If I add 6 sonos architectural speakers to one amp will they each get enough power?   Or will this compromise the output of each?

4
buzz
9 days ago
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NYMartinContributor I
asked in Components and Architectural

Speakers don't connect at once

I have many speakers throughout my House.  When playing via Spotify and I change a song, the speakers don’t all connect at the same time and might take several seconds or longer to finally connect, even in the same room

3
Airgetlam
7 months ago
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DTauckContributor I
posted in Components and Architectural

playbase stopped working with TV after "upgrade" to S2

I use a TV as my computer monitor via an HDMI cable and a playbase as an external speaker. When I updated my playbase to S2, I lost sound coming from my computer. I can still stream music to the playbase but I get no sound from the computer.  It's as if the optical audio cable was not connected between the TV and playbase. I've tried replacing the cable to no avail. I've also replaced the HDMI cable from the computer to the TV. The windows 10 sound troubleshooter replaced the audio drivers. Still no sound. Please help. Thank you.

3
Ken_Griffiths
1 year ago
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JTAKContributor I
asked in Components and Architectural

How many Amps?

In addition to my Sonos speakers, I have 2x Klipsch RP 600s.  I drive them with the Sonos Amp.  I also own 2x Klipsch Heresy (about 35 years old).  For maximum performance, should I buy another Sonos Amp to drive these (1 Amp for the RP 600s, and 1 Amp for the Heresys?).  I don’t want to waste money, but want to make sure I’m maximizing performance. thanks 

3
Stanley_4
4 months ago
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PLeighContributor I
posted in Components and Architectural

Sonos Play1

I have just had my wifi upgraded and now I cannot connect to my Sonos Play 1 speaker. The app doesn’t even recognise I have one. My speaker is plugged in next to my router with the ethernet cable attached to the router from the speaker. What is going on?  

2
controlav
2 years ago
Lakes
LakesContributor I
asked in Components and Architectural

Audio coming out of the Connect has a time lag vis a vis other Sonos devices

Audio coming out of the Connect has half a second time lag vis a vis the other Sonos devices (Move, Beam and Playbar). Any comments or suggestions on what could be the problem or a way to deal with it are welcome. Cheers

2
buzz
6 months ago
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SteveSchechterContributor I
asked in Components and Architectural

Computer Doesn't "Wake" Sonos One

I have just purchased the Sonos One. I’m an Apple Music subscriber, I have an iPhone and a MacBook Pro. I set the audio output on the MBP to the Sonos. When I haven’t used the system in a few hours and I return to my room, I see that the MBP is still set to output to the Sonos. I’ll start playing music on the Music app but there is no sound coming from the Sonos. Apparently I need to wake it up? I tap once on top of the Sonos and that “wakes” it but it also pauses the music. I won’t say this is a show stopper but it is less than optimal at the very least. How do I prevent this from happening?

1
N
8 months ago
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Jprice455Trending Lyricist I
asked in Components and Architectural

Sonos Amp with Audioquest Firefly question

My iPhone w adaptor linked to AudioQuest Firefly sounds very good using line in settings. Question is the recommended Source Level to set the Sonos Amp “source level” in the Sonos app. Louder with higher levels but also harsher to my ears. 2.1 millivolts I believe output on the firefly. thanks ahead of time 

2
J
1 month ago
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EbaberContributor I
posted in Components and Architectural

system missing from phone

My iphone se can no longer find my system but the ipad has no problem. I have not changed anything and re- installed the app

1
G
1 year ago
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MrFadedGlory23Contributor I
asked in Components and Architectural

Sonos soundbar audio is jumpy and cuts in and out

Sonos soundbar is connected to wifi which is about 5m away but cant be connected via a cable. Sound works fine when turning on for about 3 mins and then starts cutting in and out. All other devices working fine on the same wifi connectionWifi speed is 50mbpsDiagnostic Number: 1697054384Can anyone at Sonos please help a dude out ! 

1
Corry P
1 year ago
Q
QuentinchardeyronContributor I
posted in Components and Architectural

ma sonos one saute de mon reseau quand je joue de la musique sur cette enceinte et une autre de mon reseau

Bonjour, je viens de faire l’acquisition d’une sonos one d’occasion que j’ai intégré à mon réseau (arc + sub, ainsi que 4 sonos one à différents endroits de ma maison). Mon système a toujours bien fonctionné historiquement. Cette nouvelle enceinte rentre sur mon réseau mais dès que je joue une chanson dessus ainsi que sur une autre enceinte de mon réseau, ça plante et là one d’occasion devient invisible. Il faut que je débranche et rebranche pour la réintégrer à mon réseau. Dès que je recommence à jouer de la musique plus que sur cette enceinte uniquement ça saute. J’ai fait la réinitialisation d’usine 3 fois (avec le bouton connexion pressé lors du branchement)  mais rien n’y fait. Je précise que le je reste du système fonctionne parfaitement. J’ai juste un bug avec cette enceinte qui même si elle est d’occasion est parfaite d’aspect…j’ai relancé plusieurs fois ma box également. Je me demande si ce n’est pas un vieux réglage de son ancien propriétaire qui persiste, une incompatibilité

3
Ken_Griffiths
1 year ago
M
mdiverContributor I
asked in Components and Architectural

Sonos Cannot Connect to Spotify

I have a strange one and i have searched for this issue and see loads of folk have had this before however my issue is weird.So we have been using Sonos (ARC,sub and 4 sonos one) for 2 months and everything is awesome.Last night we were listening to spotify and suddenly everything goes quiet.I check my sonos app (where i had triggered spotify from) and was told it had lost connection.I went through all the usual fixes, router reboot, dhcp refres, sonos reboots and nothing fixed it.I noticed i could play from Spotify though by selecting a speaker. What i also noticed is that volume was really low when all speakers were selected but if i started with the lounge and added speakers back it was fine.Then i went back once i had triggered play from spotify and i could again trigger it from sonos.I thought this was fixed.However tonight i have the same issue. Got it working in the same manner but this is a pain in the arse and not why i dropped the cash on this setup.Can anyone help?I have sub

1
Xander P
1 year ago
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PanflanmanContributor II
posted in Components and Architectural

Changed broadband and Alexa has stopped actioning my commands

I changed broadband providers and since then whilst Alexa response and acknlowedges my request:Alexa, play songs by Prince Playing songs by prince on spotify… nothing happs. I can access the sonos app or spotify app and play songs / media on any of my many devices… but none can be operates via Alexa.I have removed Alexa from all devices - no joyRemoved all services from sonos - no joyDisabled all skills on alexa and re-enabled - no you I have a beam, several ones… none work

4
P
2 years ago
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Potemkin22Contributor I
asked in Components and Architectural

A couple of faults

So Sonos crew, i wonder if you can help?First problem, I have 2 sonos one that i have made a stereo pair, the problem i have is that if i talk to my right speaker, and ask it to play music via spotify, Alexa advises that the device is off line. If i give the request to left speaker, the instruction is followed out, but sometimes with a problem.That problem is that even though Alexa says she has understood what i have said, no music plays. However if i say “Alexa, Pause” and then “Alexa Resume” i then get the music.Any one have any ideas? Cheers Neil 

1
Ken_Griffiths
1 year ago
T
TheCartersContributor I
asked in Components and Architectural

Soundbar volume affected by electric fan etc.

Hi all, It seems my SONOS soundbar is continually adjusting when I have an electric fan on near it. It also seems to do this when many people are in the house. It’s as if it’s auto-adjusting it’s output to my Sony Bravia. This means that sometimes even at 0 volume it can still be heard. I continue pressing down on the volume and it seems to reset itself. Any ideas?

3
Airgetlam
1 year ago
M
monujkContributor I
posted in Components and Architectural

Constant cut out and song changes

I am getting cut outs and then a new song every few minutes, can someone help troubleshoot that for me? Diagnostics being submitted now

3
G
1 year ago
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samuricContributor I
asked in Components and Architectural

Phonograph

hi, I have a dolby system with Arc, one sl and sub. I would like to connect a turntable. how can I do? Thanks

1
jgatie
24 days ago
E
EdgaredbContributor I
asked in Components and Architectural

Snapping

Hi, I heard some little noises like little snappings Thank for tour help 

1
Airgetlam
6 months ago
F
fleshyContributor I
posted in Components and Architectural

Playbar went pop

I was playing my playbar at full volume, heard a pop and no more playbar.Lights don’t come on when powered up...I think it died...now what?

2
F
2 years ago
C
Club Pilates StudioContributor I
asked in Components and Architectural

Connected but no music options

When I open the Sonos app on my computer, it is black with no music listed and says there is nothing on the queue. It is connected to wifi and the app, but still won’t work. When I search music it comes up blank. I tried restarting the computer, and reinstalling the app, but nothing is working. Please help!

2
Corry P
2 years ago
B
BabyBeamerContributor I
asked in Components and Architectural

Beam’s Daily 2-Minute Drop a Mystery

My Beam works great, HDMI to TV, except it drops out for 1-2 minutes every day at 7:59 PM CDT and TV speaker takes over, then the Beam comes back on. I’ve got Sonia set to update overnight, so it’s not that. Thoughts?

1
Stanley_4
2 years ago
H
Herman2323Contributor I
posted in Components and Architectural

My pair of sono one sometimes silent and sometimes out of sync

Diagnostic no 1820201175 my pair of speakers used to worka week earlier started short silence, resume, silence, resume, just like laggingand specifically when use the Netflix app on Apple TV 4K, sound suddenly goes out of sync, I can hear the actor spoke twice of a sentence. I need to reconnect the speakers to make it work again, but a while later it will go crazy again appreciate it to give my some hints to fix it

2
H
2 years ago
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carloswebebopContributor I
asked in Components and Architectural

Sonos Play 5 Static News While On or Off

I have purchased over 11 speakers so I’m a bit concerned that I can’t find a quick answer.   My Play 5 starting making a static news while on or off?   I disconnected...Moved to a different room...reconnected and it’s the same issue.   While off the static news is low...while playing the static news is more pronounced.   Can this be repaired?  

1
AjTrek1
2 years ago
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WdcaseyContributor I
asked in Components and Architectural

PLAY 5 LINE IN FOR HOME THEATER VOLUME IS VERY LOW

I am using my play 5 to plug in a home projector to line in. The volume is really low on the sonos system. Any suggestions? 

1
Airgetlam
2 years ago
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barryjgibbContributor I
posted in Components and Architectural

iPhone Resetting Network

So I was having a nightmare with the sonos app after adding Roam. Literally zero speakers showing up - no playbar, Play 1’s or Roam.  Did all the usual - unplugged/replugged in speakers, switched router off and on, etc. Nothing worked. However, noticed my wife was having no issues - exact same model of phone and version of the app.  this led me to my own device so I went into the setting and did a reset on the network settings, rejoined the WiFi network and now everything is as it should be.  thought it useful to share as its good when these rabbit holes actually have a simple fix!

1
Xander P
2 years ago

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