Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,449 Topics
  • 25,406 Replies
Stanley_4
Stanley_4
solved this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4449 Topics

G
GlamisAvid Contributor I
asked in Components and Architectural

Anyone using a tablet to stream music to Sonos Port?

We have been using an old Mac to stream music to speakers via Sonos Port.We have bookmarks in Google Chrome for our favorite stations/programs - but the Mac is so old it needs to be put out to pasture.I have a Samsun Tablet that’s just sitting around - so I thought I would just replace the Mac with the Tablet.Is there a downside?

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Ken_Griffiths
1 month ago
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JensHolsteinKragContributor I
posted in Components and Architectural

My Sonos system looses contact with its units now and then since I expanded my ASUS Mesh network

A coupe of weekend ago I upgraded my ASUS Zen mesh wifi network with two more units for better coverage, it all went well for everything without the Sonos System with a couple of One and One SL units. The Sonos system looses contact with the units once in a while, it can be good for a week or two, but suddenly it starts to behave like shit, can’t find the units, want to connect them, and when you try doing that the system is not able to do it, it is starting to become very very annoying, it all worked fine before the network expansion, but Sonos would be able to handle things like that you would imagine…. Right…

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J
24 days ago
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PiGiContributor I
posted in Components and Architectural

New App. Can't connect to system

Updated to 80.00. Can’t connect to my system (1 Play:1 two Play:3 in stereo; Boost; iPhone 15; iPad pro). Resetted everything and reinstalling. Initially worked, but after a while couldn’t connect anymore. Very disappointed. My system can’t play now.

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Airgetlam
1 day ago
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SteleContributor II
posted in Components and Architectural

Last-ditch effort to get misbehaving Sonos One Gen 2 working

I have a Sonos Gen 2 that has been misbehaving badly lately, and this is a last-ditch effort to try to resurrect it.Symtoms:When connected to Ethernet, it powers on and then I get a solid white light.When not on Ethernet, it flashes white several times and then the light goes out.When I factory reset on Ethernet, it flashes white 3 times, then goes into a sequence of 4 white/orange flashes, then it repeats the sequence as long as I keep the button on the back held down.If I hold the PLAY/PAUSE button, it flashes white a few times and then goes solid red.Looking at my Pi-Hole device list, it DOES show up in my list of Ethernet devices and is assigned an IP address, so there is *some* life to it.I have tried factory resetting it several times, both on/off Ethernet, including at the request of a Sonos chat agent, to no avail. It’s not under warranty anymore so it’s effectively “trash”, which I feel terrrible about. One of those “worked yesterday, now doesn’t work” situations, and there re

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J
1 year ago
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B208Contributor I
asked in Components and Architectural

Sonos Beam cutting out when streaming music with other speakers

Having trouble with Beam cutting out when streaming music but only when playing on other speakers as well. Setup = Sonos Boost - plugged into one node of TP Link Mesh, 2 Sonos Play1, 4 Sonos1 speakers and Sonos Beam all in different rooms.If I stream music only to the Beam it works fine (never cuts out).  If I stream music to the beam and to other rooms the beam will periodically cut out and then come back on.  Prior to the Beam, I had 2 Sonos1 speakers in the room as a stereo pair and had no issues.I have checked my network speed and I am consistently above 150 mbpsI have changed the network channel….no fixI have checked to make sure all are showing WM 0  Anybody in the same boat?  Any solutions/ideas?

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B
2 years ago
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DigicammadContributor II
asked in Components and Architectural

No sound until speaker removed from group and added back in

We have a system with a Play:1, Play:3 and Connect. All are in a single group.Until recently everything worked fine but in the last few weeks the Connect has started playing up. Even though the app is showing that music is still playing on the Connect and there is sound coming from the other two, the music stops on the system connected to the Connect.Removing the Connect from the group and adding it back in resolves the problem temporarily. I don't know how long the fix lasts, we normally find the problem has returned the following day but today it actually happened while in use.Has anybody else had this and found a solution?Thanks    

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D
1 year ago
D
Dave_OAvid Contributor I
asked in Components and Architectural

Sonos Amp connect with Ethernet, but not activate SonosNet

As the title said, can I set up two 3’rd party speakers and a Sonos Sub using the Ethernet connection, but not activating SonosNet?

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Airgetlam
10 months ago
M
matzContributor I
asked in Components and Architectural

Wiring play 1 make it dissapear from network matrix and app

I have an Asus 4G-AC53U router but after factory reset I cannot create a SONOS net by wiring my Play 1, whiched has worked earlier. I cannot either add a new SONOS boost. Both units start up and is showing on router interface client list with IP adress. The speaker even continue to play music. The Play 1 works fine close to router over WiFi but the Boost cannot be added at all. 

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Annazel S
3 years ago
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DannyhermContributor I
asked in Components and Architectural

sound defaults to music instead of tv after update

I have Playbase and 2 one’s. I just did the latest update to the app and gear on 3/9/21. Every time I turn off the Apple TV or listen to music, Sonos defaults the tv sound to my tv and music for the Sonos. I have auto play tv checked. 

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Corry P
3 years ago
Mayhew132
Mayhew132Trending Lyricist II
asked in Components and Architectural

TV Autoplay Volume Level Since 13.3 (Playbar)

Hi, Has anyone else noticed that the volume level for TV Autoplay is much louder than it used to be?  I’m currently running v13.3 and only noticed this in the last couple of weeks. When the Playbar autotunes to the TV input the volume is about 40% (before it was 20-25%). Couldn’t see anything in the release notes about autoplay volume being tweaked (and the TV input is not customisable, unlike Line-In on other devices), but if it was tweaked it would be useful to get confirmation. CheersGuy

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Mayhew132
2 years ago
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bmtecContributor I
posted in Components and Architectural

Sonos amp system configured in Europe, moved to America. Sonos application installed in America doesn't allow changes.

Good evening to everyone,I have a customer with a Sonos system installed on a yacht, configured in Europe with a tablet with the Sonos app downloaded in Europe.The customer has lost the tablet. He bought a new tablet and downloaded the Sonos app on American soil.He has entered the correct credentials but the application does not allow you to make changes.This is possible? If the devices have been configured in Europe with an app downloaded in Europe and you add a tablet with an app downloaded in America, is it normal to have problems?Hope to be clearThank you

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ratty
2 years ago
Stwilliams
StwilliamsAvid Contributor III
posted in Components and Architectural

Some devices returned. but missing ports.

My surrounds and sub came back thus morning but my 4 ports are still missing.Your confirmation number is: 1031610429.

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Simon B
3 years ago
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kdean63Contributor I
posted in Components and Architectural

iPhone app is maddening

I love Sonos products and have a dozen different speakers, amps, sound bars, etc.Using the iPhone app to control them is maddening.  It must be the most sensitive app to any hiccup ever written.  The app continually goes offline “unable to connect to Sonos system”, typically when I need to turn it down/off for a phone call.  After a few minutes, it comes back.  I can force it to return by turning off Wi_Fi on my phone and rejoining the network.  Nothing has changed on my network for over a year.  Same router, SID, security, etc.When is the next update to the Sonos iPhone app expected?  It’s overdue….

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Airgetlam
2 years ago
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DEMNContributor I
posted in Components and Architectural

Sonos One

En el living tengo 2 parlantes en modo estereo. Uno de ellos a dejado de reproducir musica, he reseteado y vuelto a configurar y persiste. Sin embargo alexa suena en los 2 parlantes. En la configuración muestra que el balance está en el centro. Muchas graciasDame Molina NLima Perú 

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Annazel S
3 years ago
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DustmanContributor I
posted in Components and Architectural

2 years of constant FAILED to Connect, FAILED to find speakers

Beyond annoyed with Sonos products. Sound quality is fine, but lets be real, the app is fair and the tech is abysmal. Works one day, and the next minute fails to find and have to set up everything yet again.  Please, do yourself a favor, do not buy these products. 

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D
3 years ago
C
csfrawContributor I
asked in Components and Architectural

Sonos hit hard floor

My Sonos one hit a hard floor and is broken. The sound is distorted. Is there a place to fix it?  

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controlav
2 years ago
A
Andi BestContributor I
posted in Components and Architectural

Line In from TV keeps needing to be started via app

I have a Play:5 Gen 2, updated to controller S2 latest release. It’s connected via line-in to Samsung television in the family room. We find that annoyingly often, turning the television back on (from standby) will result in no sound playing. To solve this I have to launch the i-Phone app where I see the ‘play’ icon is displayed besides the Family Room bar at the bottom. Tapping this (sometimes a couple of attempts are needed) changes the play icon to a ‘stop’ icon and the sound returns from the TV.Things I’ve tried over the past year to resolve this permanently:Updating the app on the i-Phone Updating the Sonos app on the PC (Windows 10) Restoring the Sonos to factory default and redoing all the i-Phone waving around, media library connection etc. Trialling various setting combinations for Source Level (currently Level 2 A/V Component), Audio Delay (currently medium 113ms) and Autoplay (currently with Family Room selected as Autoplay Room, Use Autoplay Volume toggled on, Autoplay Volu

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controlav
2 years ago
N
NShearerContributor I
posted in Components and Architectural

Alarm turns itself on

Sonos One (google assistant active) the alarm comes on about 1230 at night, almost each day if not all days. There are no alarms set in the app as in the kitchen. Can't understand why and how to stop it.The alarm is a sort of chimes sound not radio or playlist.

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N
3 years ago
J
jnsContributor I
asked in Components and Architectural

Audio playback stops and skips (Spotify on Connect Amp)

Hi, last few days my music playback from Spotify stops and skips on my Connect:Amp. Other products (Playbar, 2xPlay3/ are ok. Im on S2 thats been working great until now. Tried to reset Connect following the instructions but with no luck...The system is able to recognize the device even after an attempt to reset it, so Im not able to set it as a new device…Any help would be welcomethanksj. 

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Annazel S
3 years ago
J
Jonescm128Contributor I
asked in Components and Architectural

ESPN radio only playing commercials?

This problem just started today. When I select my local ESPN radio station through Sonos, it only plays the commercials and not that actual radio station when they are on air. It will just go silent for 5 or 10 minutes until they go back to a commercial break. I have never experienced this before. Any ideas?

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Airgetlam
2 years ago
S
Snipertech7Contributor I
posted in Components and Architectural

sonos roam has stopped linked playing.

Good evening, my sonos roam has stopped working. I can play the music on Bluetooth and also airplay but it will not play through the sonos app linked to my 2 sonos one's in another room. I have done a full reset and started it  up as fresh and still no show.When I listen to the radio it is showing as playing on the app in both rooms but it does not play on the roam.Any ideas?Thanks.

2
Ken_Griffiths
2 years ago
S
simondoTrending Lyricist I
asked in Components and Architectural

drop outs and delay when starting/skipping

So when I start playing music or skipping tracks music seems to be instant on one or two speakers, then over a few seconds jumps to remaining speakers. Often it starts on all, but then cuts out on some before restartingI have tried with Sonos net on and off, wiring one speaker or several, different combinations but to no joy.I have submitted a diagnostic:292871884My router is an asus rt ac86u.i only live in a flat and have great WiFi coverage. Also use ring, hue, smart things, which all work great.Anyone got any suggestions?

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S
2 years ago
L
LoveualotContributor I
posted in Components and Architectural

Sonos cannot be added to network

HelloI have now been trying to have my Sonos system to my network for a couple of days.Was working earlier last week.System is a 2xSL Sub and Play bar: This system cannot be added to any network that I have running in the house currently a 2.4Ghz and a Ghz. Error come up that they cannot connect to network nor the internal Sonos network. This system is purchased outside of my current living country not sure if this can have an impact or not.Sonos move. This one working without any issues and can be added without any problems. Any tips/help is very appreciated. Kinda hates to have a system just standing around collecting dust // Patrik 

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spoctoss
2 years ago
C
chomac3129Contributor I
posted in Components and Architectural

Communication avec l'enceinte Symphonics

Si je reconnais que le son est de très belle qualité, je suis en revanche très déçu et mécontent de votre produit, pour ce connecter on y passe des heures, impossibilité de simplement connecter l’enceinte en bluetooth, et y envoyer n’importe qu’elle source audio, de plus mon iPhone me demande un code Airplay, que je ne parviens pas à retrouver, ne l’ayant jamais programmer, puisque je ne dispose pas de l’apple TV, ce qui ne m’intéresse pas. Donc hormis diffuser de la musique sur un système dont je n’ai pas, c’est une boite blanche d’autant plus invendable, tellement il faut transférer par désactivation. donc tout ces histoire de sécurité au niveau de se genre de produit est très lourd pour un utilisateur lambda et n’apporte rien excépté frustration et perte de temps. Pour cité d’autre marque comme Bose, ou l’association via le bluetooth est plus simple, donc votre enceinte va rejoindre le placard et son carton, voir même finir au recyclage, cela fait ultra chier pour un produit à 100 e

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Airgetlam
3 years ago
L
laelninoContributor I
asked in Components and Architectural

Sonos 1 making crackling noises

My S1 is making crackling noises and is sounding awful. Any recommendations on how to rectify this?

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Corry P
2 years ago
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