Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,907 Topics
  • 12,523 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1907 Topics

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Masoud85Contributor I
asked in Advanced setups

Sonos & Defender for endpoint

Hello,We are deploying Microsoft Defender for Endpoint to our users.Mobile devices are fully company managed devices, but we do allow users to install their own apps, as long as its installed from official app stores. We received some complains that users are not able to use their Sonos App after configuring defender for endpoint. Defender for Endpoint is a enterprise endpoint security product and it uses a “local” VPN solution to filter malicious or other unwanted traffic from device. The thing is, because it uses the VPN (event though its a local vpn and not a real vpn) the Sonos application does not allow you to scan for local sonos devices. Is there any documentation or other information available that we can verify  if this is a an issue that could be solved by Sonos or is it something that should be fixed by Microsoft?  

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2 years ago
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Bruno92Trending Lyricist I
posted in Advanced setups

Sonos / Mixcloud / VPN

Everything used to work fine since years but recently I can't connect to Mixcloud with Windscribe VPN activated through Sonos. It works only if I disable the VPN. Same problem on iOS or macOS. Mixcloud native application works well with the VPN activated, and also when using Airplay2 as a workaround,  but not through Sonos.This problem is only related to Mixcloud. No issue with Apple Music and YTM.   iOS Sonos 14.0 iOS 15.3 / macOS 12.3iOS Mixcloud 32.4.2

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2 years ago
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zorbassssssContributor I
asked in Advanced setups

My Sub G1 identifies as ZP100

Hi Sonos, my Sub G1, one of the non-glare versions, does show up in my system as ZP100 which is clearly wrong. So my S2 App says it’s incompatible (grouped with ARC + 2 Play:3 as rear). Diagnostic info 1961414442Also my Windows App does not work anymore (says it need update, but when i click on update, no update is found). 

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Z
2 years ago
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davehenTrending Lyricist I
posted in Advanced setups

Surrounds and line-in

Hello,I know that line-in is disabled on speakers when used as surrounds.Does Sonos have any plan to make it possible soon or after?Thank you,Davide

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2 years ago
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ktfContributor I
asked in Advanced setups

Sonos line-in Airplay source

Is there any plan / ETA to have line-in on a Sonos Amp / Port as an Airplay 2 source so that I can listen to my turntable also on my homepods mini?

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Airgetlam
2 years ago
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Kambot9000Contributor II
asked in Advanced setups

Precise Location / UWB Chip in Sonos One?

Hi there —Does the precise location of the Sonos unit get saved after set-up and during use of my speaker? Like exactly where it sits in my room relative to my phone that’s controlling it? If so, is this able to be exposed as a Sonos Developer who is prototyping an app?  My phone is UWB enabled. I’m just curious if the location of the speaker is able to be referenced for advanced development usecases.  Thanks everyone!kam   

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K
2 years ago
User63453
User63453Avid Contributor III
posted in Advanced setups

Feature Request: Allow portable units to use SonosNet.

Our wifi spectrum is very crowded. I’d love to be able to set our portable speakers to only use SonosNet, rather than wifi, when not in bluetooth mode. Hopefully this would be possible with a software update and wouldn’t require different internal hardware?

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User63453
2 years ago
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MrFixitOKContributor I
asked in Advanced setups

How select group as Airplay target

I’m just now getting to understand how Sonos and Airplay work.   If I have an Airplay enabled Sonos device (“Device A”) and several older non-airplay Sonos devices:Can a create, say, Group 1 with Device A and Device B (non-airplay) and the Group 2 with Device A and Device C (non-airplay)?  (I tried this, it seems to work) How do I select which group will be airplayed?  So far, I can only Airplay through Device A alone OR Devices A, B, and C.  What am I missing?

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J
2 years ago
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Wyo_DogContributor I
asked in Advanced setups

I can't access iTunes Library located on NAS

My Sonos app is on a PC running win11 Pro. My iTunes library is located on NAS. I can’t find a pathname that I can enter in ‘Music Library Settings’ that will access the iTunes library. I have used ‘Another folder or drive connected to my computer’ and ‘Networked device’, both in setup. I do have a mapped drive from PC to iTunes library on NAS.  iTunes uses the path I:\iTunes\iTunes Media to find iTunes media folder location. I have tried a number of permutations of pathnames with no success. I:\iTunes\iTunes Media\Music error, computer is not responding; \\iTunes\iTunes Media\Music error computer iTunes cannot be found. I read in another question that Sonos has switched to streaming via http://  My question is: how can I enter a url in the Sonos app so that it can locate my music files. Maybe I’m just being dense, but I’m not seeing it. I can create a url to my iTunes songs but what do I do with it (the url)?The share link looks something like this:  http://192.168.0.145:8000/portal/a

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Airgetlam
2 years ago
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NyvekContributor I
posted in Advanced setups

Support LPCM 7.1 on Beam ?

Would it be possible to add LPCM 7.1 support on the sonos beam as it was the case for the Arc recently? I have a lot of problems with voice/image synchronization on my ps5, I ordered an HD Fury Arcana hoping that this will solve the problem.... I find it absurd to have so many problems in 2021 with formats that should have been standardized a long time ago.

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2 years ago
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grantnedwardsContributor I
asked in Advanced setups

Apartment Complex DNS issues (Sonos not working)

Hello!So I have a bit of a complicated situation.My Sonos system is set up under an apartment internet provider. I am using a personal router to distribute wireless.Last week the internet provider for the complex had a network issue to which the only fix was to manually assign your DNS to 1.1.1.1 or 8.8.8.8 in order to be able to connect to the internet.Since you are unable to assign your DNS on your SONOS devices, would there be any reason I would be getting a 1101 while updating on my devices? I tried many things to fix this including manually setting the DHCP on my router and the static DNS, but nothing will fix my sonos system or allow My Sonos One or my Symfonisk to connect to the internet, or update. Any recommendations on trying to get my sonos system to connect or update properly? It’s basically unusable - barring the airplay

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Stanley_4
2 years ago
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TV TatasContributor I
asked in Advanced setups

ARC + Sub + 5

When will Sonos allow to add two Play 5 as Left and Right FRONT speakers to complement ARC?This would mean essentially using ARC as a Center FRONT speaker; along with Left and Right FRONT Play 5.The sound quality of ARC is not good enough for large open rooms.   

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2 years ago
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speakersnoopyContributor I
asked in Advanced setups

Connect Beam Gen 2 to Sonos Connect Amp to use with external subwoofer

Hi Support Community - I have a Sonos Beam Gen 2 with 2 Sonos One SL used as surround speakers.I have an external third party subwoofer (Rel T3) and I was hoping to add the subwoofer and pair to the Beam and One SL surround speakers using the Sonos S2 app. I understand that the Sonos Beam can be paired to the Sonos Connect AMP (Gen 2) to add rear speakers, but just wondering if this can also be used to connect to a subwoofer instead (noting that I will not be using the amp to add rear surrounds)?Thanks!

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E
2 years ago
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bwc_Contributor I
posted in Advanced setups

TV audio with Beam *and* headphones

I bought a Beam for my parents' TV two years ago, because they were having trouble understanding dialog though their TV speakers. It has absolutely improved the situation. But they still wanted to get wireless headphones to improve their ability to hear some of the time. I bought them a 2-headset pair of Sennheiser HDR 120 headphones. What I did not verify ahead of time was that there was an analog audio out option on their TV. There is not. I looked into various splitters, but gave up after being overwhelmed by all the no-name options with poor descriptions of they could/could not do. Therefore the headphone boxes were never opened.I came to this forum today for something else, and saw someone mention an AmazonBasics HDMI audio extractor, which brought me back to my quest. Unfortunately I did not find a solution searching this forum.My #1 concern is that we do not lose CEC control of the Beam, because that's the only way to remote control it (without the Sonos app, at least) - it appe

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2 years ago
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rlesperanceAvid Contributor III
asked in Advanced setups

Sonos Boost port ...

Hello,Can I use the available port on the Sonos Boost as a regular ethernet switch and, thus, use it to extend my network coverage or is it to use only with any other Sonos devices ?Thanks in advance. 

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1 year ago
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Carsten MadsenContributor I
asked in Advanced setups

Connecting arc via ethernet cable

I have had a few problems relating to my wifi and thus I invested in having an ethernetcable installed next to my arc to be able to connect via this cable, since the arc, sub and sorround speakers are furthest away from my router.However when connecting via cable directly to arc, nothing seems to be changing. If I try to deactivate wifi in the setup menu, the system however states, that I have to install an ethernetcable (which I already did).How can I see whether the speaker is using cable connection or wifi? And do I have to deactivate wifi in the speaker setup menu?

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ratty
2 years ago
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JihedCContributor I
posted in Advanced setups

Connection Sonos Beam2 with Optoma HD144X and PS5

Hello, I am completely new to the community and to Sonos. I have seen some reviews and plan to get the sonos beam 2. Before doing so I would like to check that I can have a proper setting to connect everything I want to connect to it.I am planning to use the Sonos Beam 2 in my living room which is relatively small. I would like to use it connected to a beamer which will be located on the opposite wall. My beamer is an optomo HD144X and does not have HMDI arc nor an optical output. I don’t think it has a sound output at all but I can be wrong. I add the link to it just in case: https://productz.com/en/optoma-hd144x/p/Vo8paFrom the beamer, I use the 2HDMI port to connect them to my PS5 and to my laptop. I would like to output the sound of both on the futur Sonos beam 2. My issue is that I can not connect the PS5 to the Sonos directly since the only HDMI present on the ps5 is connected to the beamer. I guess I will need a sort of switch to plug multiple HDMI to all those devices but I hav

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Airgetlam
2 years ago
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jtreitzContributor I
posted in Advanced setups

Control volume of all grouped speakers with HDMI ARC

When I group my soundbar with my front stereo, I’d like to control the volume of all speakers using the TV remote / HDMI ARC, not just the soundbar. Alternatively it would be nice to add the stereos to the soundbar similar to surrounds but still be able to use them separately for music.

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8 months ago
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KandmillerContributor I
asked in Advanced setups

Amp in ceiling speakers with SL surrounds

Recently built a house with in ceiling speakers that came with the Sonos Amp and I was so excited to pair them with my Arc, Sub, and 2 one SL surrounds however the arc can only support one pair of surrounds. Never did I even think this would become a limitation from Sonos. Anyone know if there are or could be future plans to allow multiple surrounds like the update that made two subs possible?  Sonos please!

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2 years ago
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rhuangContributor I
asked in Advanced setups

Wired connection between Amp and ARC

Hi all,I currently have a SONOS ARC and Sub (Gen 3) for my TV, with ARC connected via HDMI to TV, and Sub wireless to ARC. I am buying a SONOS AMP to hook up two in-celing speaker as the surround sound. The issue I have is that, the AMP will be placed in the basement, so there is fair bit of concrete and dirt between the ARC and AMP. As a result, the wireless connection may not work.My question is that, can I connect AMP via Ethernet cable to my POE switch? In this case, do I also need to connect my ARC via Ethernet cable to the same POE switch?  What about the Sub, can it be left as wireless connection?I have read through a couple of threads, some said that wireless is the only way, others said this would work. Thanks!

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2 years ago
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HAVIVContributor I
asked in Advanced setups

CONNECT SONOS ONE SL TO TRAKTOR CONTROLLER

Hello  I have 3 of the SONOS ONE SL products.recently ive gotten TRAKTOR CONTROLLER S2 now i want to play from the CONTROLLER and have sound from the SONOS ONE SLIS IT POSSIBLE??if it is possible ill be happy to know how THANK YOU

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2 years ago
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dmoranContributor I
posted in Advanced setups

Sonos with TV Wall / HDMI Matrix

We are putting a four screen tv wall into our office via a hdmi matrix. It will have multiple input sources (computer, android tv/google tv, gaming consoles, etc). These sources can display on:single screen (different sources on different screens) or TVWall (single source on all screen's processed into one large screen).We want to hook our office sonos system into this so different zones can listen to different sources from the hdmi matrix, or all zones can listen to a single source from hdmi matrix.Is this achievable? If so, How?

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2 years ago
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jsurfsContributor I
asked in Advanced setups

max speakers allowed?

Hi all. I can’t find this answer.I have 30 independent SONOS speakers, some old play 1, some new sonos one. I want to add more but as-is, i can never select “everywhere” and have all speakers just play. It takes an hour to cycle and never really plays them all. I have to play a couple at a time then add more as I go. is there a max amount of speakers allowed on one system?

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Ken_Griffiths
2 years ago
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MurrayCContributor I
posted in Advanced setups

Removing 1 of 2 subs

I have 2 x  Sonos Subs (Gen 3) connected to my home theatre system in my Living Room - Arc + OneSL (L) + One SL(R)I have purchased 2 more OneSL for another room and want to separate one of the Subs from my existing system to pair with the new speakers.  How do I remove just 1 of the Subs as the tab in Settings just nominates ‘Remove Subs’

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2 years ago
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PhraserBContributor I
posted in Advanced setups

Plex Media Server on Synology NAS unable to Play Music on same NAS on Sonos

Our SONOS One System can be controlled using the SONOS App either from our laptops or Apple Devices. I am now in the process of populating the Synology DS418Play NAS recently added to the home network with our CD collection, etc. I have added the associated ‘Music Library’ to SONOS without difficulty and can now use the SONOS App on our laptops and Apple Devices to play music from that Library without any issues.I have also installed Plex Media Server on the Synology NAS; and have installed Plex on the laptops and Apple Devices. All the devices can access the music on the NAS using the Plex Media Server and play that music on the devices’ own internal speakers.However there seems to be an issue with connectivity between the Plex Media Server and SONOS.Although clicking the play icon at the right hand side of Plex’s top toolbar enables one of the several SONOS speakers to be selected from a dropdown list, a ‘Playback Error’ appears when ‘Play’ is clicked. This is the case on all the lap

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P
2 years ago
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