Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,881 Topics
  • 12,488 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1881 Topics

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Stano7Contributor I
posted in Advanced setups

Static IP question

Hi all. I’ve been reading these threads forever, thought I’d finally post my own questions :) I’ve gained a lot of insight from all of you contributing to the forums and I’d like to thank you. This particular question of mine has to do with static IP addresses.First of, I’m very novice at this and trying to better my system as I gain some knowledge from my readings. I’ve read several times that, if you create static IPs for your Sonos devices, it’s important to configure them outside of the DHCP range. Can someone please elaborate a bit on this? I’ve posted some screenshots below of what I’ve done. I was able to select all of my Sonos products from the client list and give them static IP assignments, but I don’t think they’re outside of my DHCP? One screenshot is of my assignment list, and the other is what I think my DHCP range is - is it 100-200? So would I want to assign the suffixes, or last three digits, at something under 100 or over 200? If so, why have an assignment list in the

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ratty
3 years ago
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Stano7Contributor I
posted in Advanced setups

Sonos matrix improvement

Greetings all, I have recently moved to SonosNet via Boost which is running from my structured network panel. The Boost is hardwired but sitting close to the router and a few other hubs. Due to the cord lengths my ability to distance is limited. I have logged into my router and created static IP assignments for all of my Sonos products, so I should be good there. I have added two other boosts placed in what I think may be dead spots, but they’re showing up red too. I’m not a pro at this by any means, I’ve been reading the forums and doing what seems to make sense. My matrix throws up some red, but the only time I seem to have any drop out issues is when I try to play every device at once (“play everywhere”). Is the column left red the end of the world? Any advice on improvement? Thoughts on the health of my matrix from someone that knows what they’re talking about? Thanks in advance, looking forward to your thoughts / advice.  

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Stanley_4
3 years ago
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BmoreFrankContributor I
asked in Advanced setups

Two WiFi networks and a Boost

Hi, I’m trying to optimize my home WiFi networks. I have two running: one is off of the Comcast router, the second runs an Orbi mesh network (it’s a 3-story, narrow rowhome). Most of my devices run off of the Orbi network (which is connected to the cable router via an unmanaged switch). Since it’s a 3 story home, I purchased a Sonos Boost to support speakers on every floor. And of course the router is on the ground floor.Does it make sense to put the Boost onto the cable router (through the network switch), or with most other WiFi devices, into one of the Orbi devices? Can the boost work as a wireless bridge (the documentation is vague), in which case I could put it on the second floor? Finally, can most of the devices in the home (including the iOS controller and Alexa, be on a different WiFi network than Sonos?)I’m trying to figure out how best to configure this, and would really appreciate your advice! Thanks all...

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Ken_Griffiths
3 years ago
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cegenieContributor I
posted in Advanced setups

Unifi set up with all wireless Sonos devices

Hi, I recently installed a system for a client.  The system consists of a Unifi USG, US16SW, and 4 Unifi NanoHD APs.  The sonos system consists of 1 Sonos ARC, 1 sonos move, 4 Sonos Ones.  All sonos equipment is wireless.  Customer and I were having issues with app acting glitchy.  Sound quality is fine with no hiccups but at times it doesnt connect to the system or the app just attempts to open and then doesnt.  It has been in use for a little over a week.  Yesterday, I made adjustments on the Unifi system. Switch Setup: As many other threads discuss, Unifi switches default to RTSP which is incompatible with Sonos. You need to set the switches to STP. In the Unifi dashboard go to Devices --> Select the Switch --> Config --> Services --> Spanning Tree --> Set to STP. For the root switch (48 port switch in my case) set the Priority to 4096. For secondary switched plugged into the root switch (the POE switch in my case) set Spanning Tree to STP and Priority to 8192. Netw

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James L.
3 years ago
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Ferguson.jamiewContributor I
posted in Advanced setups

Is there any issues having 2 different surround sound set ups in my house?

I currently have a play bar and connect amp powering 2 third party in-ceiling speakers in my living room, and a play 1 connected to my router in the basement.I now have a tv in the basement that I would like to set up another play bar and connect amp powering Sonos sonance in-ceiling speakers and a subwoofer.Will anything be effected?From my understanding/experience, I need that play 1 connected to the router in order for my living room surrounds to work. 

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F
3 years ago
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MidFContributor II
posted in Advanced setups

WiFi Range Extenders that don't cause intermittent connection problems for Sonos Move Speakers.

I recently purchased 2 sonos move speakers that are stereo paired and currently have them on the 2nd floor of my house. The main Xfinity gateway/router is on the first floor directly below the room with the move speakers. The other side of the 2nd floor has a wifi dead spot where I installed a EX8000 Netgear Nighthawk wifi extender which just failed completely and now needs to be replaced. What type of WiFi range extender would you recommend that will provide "seamless roaming" for my other devices but won't cause interference with the move speakers' connecting to the main wifi? (I had initial move installation problems that your tech said was caused by the Netgear wifi extender.)

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M
3 years ago
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twilightrhapsodyContributor I
asked in Advanced setups

Remove Offline Speakers from Sonos Account

I returned my 3x Symfonisks to IKEA but I didn’t get the chance to reset them because I wasn't sure they would accept my refund request but I’m glad they did. The speakers are still listed in my Sonos account though. Is there any way to remove them?

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Airgetlam
3 years ago
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jrgnContributor I
posted in Advanced setups

Real VPN & Sonos incompatibility

Hello,  I’ve setup a VPN to connect my mobile device safely to my home network.  It’s a set-it-and-forget-it thing.  On my mobile device my VPN stays on 24/24 7/7. I can reach my NAS,  and literally do all the things I do at home when I am at home (!) and when I am away.  Since dataconnection through 4G or 5G is mostly unlimited (Belgium) there’s no issue on that topic.  Since I have perfect 4G coverage at home, I don’t need wifi on my mobile device either.   And certainly…  I don’t need tweaking around my phone when I leave home, starting my car, starting to navigate, or whatever thing I am planning to do.     The only thing that doesn’t comply… my Sonos system.  I’ve seen a lot of coverage on this forum and Reddit about Sonos and VPN.  Mostly posters point in the wrong direction of it being “not Sonos’ fault”, or as in “bittorrents are illegal, so you shouldn’t use a VPN”.  Answers totally missing the point about what a VPN in 99% of the cases is and what is used for daily.  I still

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controlav
3 years ago
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lemusicContributor I
asked in Advanced setups

Grouping 2 speakers

I used to have a group with both my products/Beam and One.  Now it says I have to have 3 products for a group?  When did that change and what is the work around? I don’t want to be forced to buy a 3rd products. I also have 3 additional ALEXA speakers,but I don’t think they can be grouped with Sonos 

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N
3 years ago
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ScootishBittleContributor I
asked in Advanced setups

2 Sonos Move Paired w/Sonos Connect Amp?

Is it possible to pair two Sonos Moves together with a pair of wired Polks connected and controlled through a Sonos Connect Amp?

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S
3 years ago
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Andy PandyContributor I
posted in Advanced setups

How to Auto switch between Music/radio sound and TV sound in a Arc-ONE SL-SUB, Connect Amp, and ONE configuration?

Previously I had the following Sonos Setup:A Sonos One in the kitchen and a old Sonos Connet Amp S2.The Amp was connected via to the digital input to the digital output from my tv and the Amp's analog audio input was connected to my radio and the left and rigt speaker terminals was connected to my Beolab 8000 speakers.Due to the Amp's prioritization between input on digital and analog the amp would automatically switched between radio sound and TV sound, i.e. TV when the TV was turned on on and back again to radio when the TV was turned onand vice versa when the TV was ternede on again.Now I also have a Sonos Arc and 2 Sonos ONE SL's and a Sonos SUB all configured in the TV room.The Arc is connected to the TV's HDMI arc output, and TV sound is working fine.My Sonos Connect Amp S2 is now only connected to my Beo lab 8000 speakers.When I play music/radio via my Sonos app, I select output to go to my Sonos One in the kitchen and my Sonos Connect Amp S2 in my living room (which in fact als

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A
3 years ago
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Chris9891Contributor I
asked in Advanced setups

TP Link - Speaker dropping out

Hi all. New to Sonos systems and am running into some problems. I can see a bunch of posts here about TP Link WiFi extenders, but nothing that describes the exact problem I’m having. I’m also not that familiar with the technology behind all of this, so am struggling to keep up on some of the threads!I have two Sonos One SL speakers, one in my living room and another in my office. Because the WiFi signal does not reach the office, I have used a TP Link AV1300 powerline adaptor to get signal back there.Most of the time the two speakers will play together without issue, but every now and again one speaker will stop working. I have experienced the issue with both speakers, but it seems the speaker I lose is usually the one I add to whichever is already playing music (i.e. If I begin playing from the living room speaker and then add the office speaker, the office is the one causing problems; and visa versa.)It seems the system suddenly stops recognising that there are two speakers connected

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Xander P
3 years ago
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J GeelenContributor I
asked in Advanced setups

Active speakers at line out of Sonos Connect in combination with Sonos Sub.

I have 2 active speakers (so the amp is build in the speaker) connected to the line out of the Sonos Connect. This works great. Now I want to add the Sonos Sub 3 to this. Is that possible? If not, is an upgrade to the Sonos Port a solution?

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J
3 years ago
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LblumenContributor I
asked in Advanced setups

Unable to sort by genre

What happened to ability to sort by genre? It is blank. And artists are not listed alphabetically. 

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Corry P
3 years ago
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ozeleslieContributor I
posted in Advanced setups

Hi-resolution support of the PORT

I have recently upgraded to SONOS S2 software and removed old devices from my home network. In particular I wanted better Hi Res support for my HiFI setup. Imagine my alarm when I find that my old Connect (v2) works better than the new PORT and more to the point that the PORT is unusable in my system.Let me elaborate:My music is stored as uncompressed FLAC images, Rips of my CD collection. I play these via the Connect(V2) to an M-Dac (via coax cable). I have run tests and the bit pattern from my Library hard disk to the M-Dac is preserved exactly. that is, the original CD is delivered intact to the M-Dac! Great!Not so the PORT. Instead of delivering a 44.1/16 stream to the Dac it delivers 44.1/24. The original CD is changed and the DAC compromised. THIS is unacceptable.But here’s the thing. The PORT does NOT deliver even the lowest so called Hi Res file to the DAC.  I play a 48/24 file to the PORT and it does what Connect does and samples down to 44,1/24.The press releases for the SONO

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J
3 years ago
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nexmrysContributor I
asked in Advanced setups

Adding Music Library from iPad

Is there a way to setup and add my Apple Music library from my iPad without accessing Sonos from a computer?

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Ken_Griffiths
3 years ago
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SpkrFanContributor I
asked in Advanced setups

Feature Request: Speakerphone function

In this era of WFH I would like to be able to use the Sonos speakers throughout my house as speakerphones for regular phone calls and/or Zoom/webex/etc. meetings. It seems like my Sonos products have all the necessary hardware; but don’t have the right software and/or Bluetooth profile(s). Can this be added?

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Paul A
3 years ago
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Fred BContributor I
asked in Advanced setups

Multiple ceiling speakers

I have 5 pairs of Yamaha ceiling speakers and an impedance balancing switch box. Also have a Sub but it is of course wireless (and an excellent piece of equipment). Connecting to my Amp, what gauge wire should I use to run to the switching unit? Should I keep speakers off (each room has its own wall control) when the room isn't in use to limit the load on the amplifier? I had a Connect Amp and it was crapping out routinely (about 2 years after installation). I had no constructive feedback from Sonos on this and finally got a new Amp. I just don't want this problem to repeat itself. now that the old Connect is outdated and virtually unsaleable I decided to give the new unit a chance

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buzz
3 years ago
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timc995Prominent Collaborator I
posted in Advanced setups

Sonos AMP (not connect:amp) repair

I have two Sonos AMPs that have no power.  I have had a lot of success fixing Connect and Connect:AMP (old and new) devices (there are other threads here on this site), so thought I’d have a look at this AMP problem.After getting it open (see here), I was able to extract the first of two PC boards.  The first board is entirely made up of the power supply.  The outputs are provided to the rest of the unit via two metallic standoffs.  There is also a small connection to the RCA connectors -- I haven’t looked into that yet, other than to see that there seems to be an optical trigger feeding back to the power supply (I have no idea what it is for).The power board has a much newer fabrication technique, and looks like it will be quite a lot harder to diagnose and repair.  I couldn’t find the problem with it.  BUT… I moved on.  The power board outputs are marked GND and 48V, so I fed 48V into the second board via this, from an external power supply.  It worked great, and the device booted up

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T
3 years ago
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RoaddawgContributor I
posted in Advanced setups

Seperate room setup

I have the Sonos Arc, sub gen 3 and 2 surrounds Ones that I use for TV and music. Works great. Could I hook up 2 additional One Sls in a different room that won’t play the TV sound with the other components but will play my music with the other components? Basically When I watch TV I don’t want the 2 extra speakers that’ll be in a different room to output speaker sound. But when I play music I want them all to work together. Thanx

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G
3 years ago
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2bad4uContributor I
asked in Advanced setups

Stereo pair and balancing them

I have 2 speakers: one SL and one. These are surround speakers with my Beam and Sub. This is my home cinema audio when listening TV. Is-it possible to have these 2 speakers in a stereo pair only when listening the music? Is-it possible to balance one of these speakers?Is-it possible to listen music only with the Sub and the 2 speakers in stereo without the Beam? I have the S2 app and there is no way to balance the left or the right speaker nor any indication that they are paired in stereo. All of my speakers and Sub are  attached to the Beam within the same room name.   

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G
3 years ago
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KissmystarsContributor I
asked in Advanced setups

Beam won't stay connected to system

I set up my beam last in my system and initially I could play music by through the Ones in the kitchen and bedroom as one system. Now I can hear the tv through the beam, however it is no longer a speaker I can group or see as apart of my system.

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G
3 years ago
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aandinaContributor I
asked in Advanced setups

Installing multiple boost in my system

Hi all.I’m trying to install two Boost in my system, in order to have a bitter experience.Actually, my system is connected via Amplifi, a mesh system from Ubiquiti.When I try to add the Boost, no way to get it in the system, so I’ve to wire it with the ethernet cable (out from the Amplifi router).After having connected it, and correctly  saw it in the system tab of the app, I remove the ethernet cable, but the boost disappears from the system. Has anyone any idea of what’s happening? Many thanks. 

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A
3 years ago
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hkapurContributor I
asked in Advanced setups

WiFi Disabled / Enable on Amp - Do i really need to turn the WIFI to Disabled on my wired Connect:Amps?

Hi,I have 24 CONNECT:AMPs wired to a Smart Pro Cisco switch that ran fine for many years after Sonos support helped me program my cisco switch with the necessary STP (Spanning Tree) rules.  We also have several Sonos Subs scattered throughout the house that are NOT wired, hence they rely on the SonosNet.  Our 24 Amps are daisy changed to the cisco switch with a maximum of 4 units per daisy chain connected via ethernet cable to the cisco smart switch.  Again this ran fine since 2013 when I originally set this up and generally we still dont have any issues on Sonos.  I have verified under System | Network that we DO NOT have our regular WIFI credentials registered on the Sonos app.  As such we believe we are 100% using SonosNet and not our home WIFI network to provide signal to the wired subs and communicate with our apple iPhone to control Sonos Rooms.  We have been having issues on our wired and WIFI network and I suspect we may be having broadcast network storms so for this reason I h

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T
3 years ago
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User283186Contributor I
asked in Advanced setups

Arc + AMP with 4 in-ceiling speakers

Helping to replace parents home theater set-up. The current HT set-up is 2 in-wall front speakers, 2 in-ceiling rear, velodyne sub, and Sonos Connect; all powered by a Denon receiver (no center channel).  Older parents complain they can not hear TV audio very well and requested a sound bar. The new set-up is going to be Arc + Sonos Sub and removing the Denon and Velodyne. I am wondering about the remaining 4 in-wall/ceiling speakers to incorporate as surrounds + full stereo in music mode. I can just wire up the rear speakers to the new Sonos Amp as surrounds but I hate “wasting” the 2 front speakers. If I wire both front and rear to the Amp as surrounds will this create an unpleasant listening experience for TV? I would think in full stereo music mode it would sound pretty good.Any other options for using Arc + Sub with BOTH front and rear surrounds??Thank you!

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G
3 years ago
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