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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,018 Topics
  • 13,092 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2018 Topics
AjTrek1
AjTrek1
posted in Advanced setups
How To Assign a Static/Reserve IP Address To Each Sonos Product on Your Network

HelloI want to start this thread in hopes that others may add to it.Quite often topics are posted in the community regarding Sonos products not showing in the Sonos app. Sometimes, you may see a question mark (?) indicating that one (or more) of the components in a home theater setup is missing such as:Living Room  (LS+?+Sub) Arc In the above example the Right Surround (RS) is missing. Typically, the issue involves a network issue. In addition to other recommended trouble shooting steps setting a Static/Reserve IP Address for each Sonos product is highly recommended.Truth be told that’s easily said and done if you know how. I’m a visual person. If you have never set a Static/Reserve IP Address you may be wondering how to access the right area in your routers Admin page and of course then perform the operation. This initial post will focus on Asus Routers. However, the general procedure is generic to most routers with a few exceptions (*). The first step is to access your routers web ba

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Airgetlam
5 months ago
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agreaverContributor I
asked in Advanced setups
Updating existing whole home audio to sonos

My home has an existing Legrand audio system. Is there a document to guide how to change from existing to Sonos? 

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buzz
7 months ago
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chomac3129Contributor I
posted in Advanced setups
to connect sonos speaker with ios apps

Yesterday, I lost one symphonics speaker inside my  home network. And during to try configuration this speaker, I lost all Sonos  Speakers (7). My phone is an iPhone 13 with the last update. This my configAfter many hours and chat with someone on phone  and she gave me advice to separate the WiFi  frequency off the Internet box, that I did, I were llocked and with no possibility to reinstall the configuration. I should use Android phone and to iinstall the configure. After 3 hours, it's working good a new. But my topic is just to inform the problem with the apps who stay lock with old configure and couldn't install correctly the configuration, because it's search old system and can not arrive to associate speakers. Impossible to erase system and to reinstall a new, even on website. To try to reset on factory, don't change anything. When cut the power of the speakers, the apps search to install it again.After to have the config back, I try a new to reinstall on an ios, but nothing works

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controlav
4 months ago
AjTrek1
AjTrek1
posted in Advanced setups
Wi-Fi Protected Access (WPA) Variants and Sonos

HiSecurity for your network is very important. That’s why it’s recommended to have strong network encryption. To the majority that means a password that is not easily guessed. The link below gives a list of Do’s and Don’ts for password creation. https://blog.mozilla.org/en/privacy-security/privacy-security-tips/password-dos-and-donts/Some even suggest changing your password every ninety (90) days. Doing so is a good idea; but can be problematic if you’re not the only network administrator or subject to memory lapses. 😊The preceding may be Networking 101 to the majority. However if you are experiencing network issues with your Sonos the next section may be of interest. Going back to the beginning I mentioned “have strong encryption” which really refers to the Authentication and Encryption used by your router. You have most likely heard of and/or seen the abbreviation “WPA” which stands for Wi-Fi Protected Access.The protocols have advanced through the following levels:WEP (Wi-Fi Equiva

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Sotiris C.
6 months ago
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LukedonContributor I
asked in Advanced setups
Sonos sub and One's keep dropping

Hi,I've got a playbar, sub & 2 One’s setup for my surround sound. Been working for years, now all of a sudden, the system loses the sub & 2 One’s. I can reboot the devices and it’ll work for half hour, same if I reboot the router. I’ve removed them from the system and added back in, but still getting the same issue.I've done a diagnostics report - 1143481191Any suggestions?

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Airgetlam
8 months ago
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SondreMSContributor I
asked in Advanced setups
Is it possible to play dolby atmos through the sonos port?

I have a dolby atmos speaker system (5.1.2), with onkyo tx nr7100 receiver running it. I am thinking of getting a sonos port, connect it to my receiver using the digital output on the sonos port into the digital input on my receiver, and enable work with sonos passthrough mode. My question is this: Will my system be able to play the dolby atmos spatial music from apple music, if i stream it from the sonos app?

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106rallye
9 months ago
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JFriend3Contributor I
posted in Advanced setups
Feature Request - Automatically switch between Surround and Line-In

As a TV Viewer, I would like Sonos to pair my speaks for Surround sound. As a Turntable Listener, I would like Sonos to accept input from ‘Line-in’ and send it to the other speakers.As both, I would like the ability to have the Sonos automatically configure to my current mode, similar to most other high-fi units.

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jgatie
7 months ago
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cwc2Contributor I
asked in Advanced setups
Two homes, two networks, S1 and S2 apps necc in BOTH - HOW??!!

Sonos support has not been able to assist in over 2 hours and 3 calls… I have 2 houses and spend half the year in each. Obviously, 2 separate networks. In one (let’s call it ‘A house’), all the devices work on an S2 iphone app. In the other (‘B house’) I have a ‘Connect’ that I believe works only on the S1 app. But now I foolishly bought another Five speaker for my spouse in the B house and it turns out to only work on the S2 app - which is being used for the other house setup…. She is tweaking. Is there any way to make this work?  Do I have to get a new spouse? Do I have to delete the S2 app and set things up again each time I go to the other house? Will that even work? ANY IDEAS???

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Ken_Griffiths
9 months ago
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JJPContributor I
asked in Advanced setups
Using sonos on across networks

I have a firewall between my wifi network and my wired network. While they are two separate IP blocks, the firewall permits bidirectional traffic between them (I plan to lock things down once I have everything working).  I have an older Sonos V1 system on the wired network. When I try to locate it using the Sonos V1 app on my mobile device which is on the wifi network it does not discover it. What do I need to do on my firewall to allow the controller app running on the wifi network to discover the Sonos system on the wired network?Thanks

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Stanley_4
7 months ago
AjTrek1
AjTrek1
posted in Advanced setups
Network Basics

The purpose of this post is to familiarize community members with the basic components of a home network. It does not cover the use of range extenders, access points nor Mesh Networking. Click the links in “blue” for additional information. Enjoy!!What is a RouterA Router is a networking device that forwards data packets between computer networks. One or more packet-switched networks or subnetworks can be connected using a router. By sending data packets to their intended IP addresses, it manages traffic between different networks and permits several devices to share an Internet connection.  A router may have two (2) antennae as shown above or may have as many as eight (8) either visible or concealed. It’s generally accepted that the more Antennae the better the performance. Of course there are internal processors that contribute to better performance. However, here again the average consumer equates performance with what can be seen outwardly. Of course with better performance comes a

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Sotiris C.
8 months ago
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fredbramContributor I
asked in Advanced setups
Using Amp for turntable and surrounds

I have read some discussions of this, but I am confused. I understand that when you set up Amp with wired speakers as back surround speakers that you cannot access line-in for a turntable. I’m trying to figure out if there is a work around for that. Like setting up 2 different rooms (even though they are in the same room) and somehow toggling between the set-up that I want for movies using my wired back speakers (which is most of the time) and the set-up needed to listen to a turntable.

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jgatie
7 months ago
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TheRamblinManRenowned Enthusiast I
asked in Advanced setups
Some music drops after Starlink Install? Connected by ethernet but interference?

Hello.  I asked this question in another section and tried to move it here.  Don't believe I could.  Posting here as it may be more relevant.   Hello.  thanks for reading.  Two topics that may be related. I’ve had my Sonos system set up for about 5 years with help from this community.  Pretty much no problems after the initial kinks were worked out.  I’m in a rural area and had been using Verizon wireless, a grandfathered plan for the house.  A few weeks back, we got Starlink and I have that installed with no obstructions. I have the Starlink installed with their router, turned off in bridge mode, with an ethernet adapter, going to a Unifi Router.  The router feeds a Unifi switch with various rooms connected by ethernet (even though it obviously goes back to Starlink).   Ever since the install, one room in particular (the kitchen) will have music drop out from playing but you can still hear audio from the paired sub.  Then the music will return for a while, then drop out again for abou

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Ken_Griffiths
9 months ago
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DexterContributor I
asked in Advanced setups
I have a sonos system at home and plan to setup a sonos speaker in my office - both are different wifi networks - how do i set it up in the s2 app ?

I have a sonos system at home and plan to setup a sonos speaker in my office  - both are different wifi networks - how do i set it up in the s2 app ?

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106rallye
4 months ago
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jacktigerContributor I
asked in Advanced setups
Setting up a separate Sonos account on the same wifi as the existing Sonos account

I can’t use the app if I don’t join the current account linked to the network I’m trying to connect to.Why is my app forcing me to connect to an existing email address on the network when I want to set up a different system in my room so no one can control my music (unless they have the password to my email address of course). For context, my mum has 5 speakers around the house. I’d like my own speaker to act separately to hers. Every time I reset the app, because I’m connected to the same wifi, it forces me to join my mums account. How can I do my own thing, with my own speaker, but on the same network? Any help would be hugely appreciated as currently my speaker has been in a cupboard for 8 months as I’m failing every time I give it shot.

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ratty
6 months ago
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hershfunkContributor I
asked in Advanced setups
Removed SonosNet and saw drastic improvement...but my Subs are now disconnected.

Hi there! I’ve been having significant issues with my Sonos system for the last few months; these issues have happened in the past but always resolved themselves. Issues such as rooms dropping completely from the UI, rooms not being able to be added to a group, rooms dropping music when grouped, not being able to connect to SiriusXM, etc.I’ve been doing a lot of searching and reading here and on Reddit, and decided to wire as many of my devices as possible and move off SonosNet to my wifi network. Some info about my system:2 Arcs, each paired with an Amp and Sub (2 TV rooms) 2 Ones paired in one room 3 additional Ones in other rooms (screened porch, garage, kids room) 2 additional Amps (patio, gym) 9 Ports 1 Move, 1 Roam Ubiquiti dream machine with many managed switches and 7 backhauled APs, latest protocol. My network is humming, we’ve invested to make it awesome as I work remotely and can say it was not the problem.On Saturday, I turned off wifi on every wired device and I also remov

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Stanley_4
4 months ago
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GalahadContributor I
posted in Advanced setups
which mesh system

Currently with BT and BT discs with too many problem,s throughout the house including a fragile SONOS network.  Have tried so many fixes.Ditching BT for Starlink and want to know what you think the best mesh system is that will support Sonos plus, other stuff in the house.. (Arlo etc)

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Stanley_4
7 months ago
AjTrek1
AjTrek1
posted in Advanced setups
Having Sonos Issues? It May Be Your Router

This post is not intended to insinuate that you will need to purchase more 3rd party equipment in order to enjoy your Sonos. It is meant to provide insight just the same as your doctor might provide insight on how to live a healthier life style. In doing so your doctor may make recommendations and suggest how to recognize symptoms that require a health-course correction/change. Please read this with an open mind. Let’s begin…The first step to having a worry free Sonos setup is a well-functioning network. If you purchased a basic router seven (7) years ago you should strongly consider replacing it with newer technology. Experts recommend replacing your router every five (5) years. Click the link for more information and signs to look for that suggest a router should be replaced.https://www.tachus.com/post/5-signs-you-need-a-new-router#:~:text=But%20over%20time%2C%20even%20the,devices%20and%20smart%20home%20devices.I typically purchase more router than I need to future proof my network..

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Stanley_4
6 months ago
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BARRY123Contributor I
asked in Advanced setups
Setting up Sonos on Linksys Velop Pro 7 Mesh Network

I just purchased a mesh network, Linksys Velop Pro 7.   The primary node works with Sonos perfectly.  However, when I turn on the second node the Sonos Controller can no longer browse music on Pandora or Amazon.   I’ve talked to support at Sonos and Linksys withoiut any resolution.   Any ideas?  

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B
7 months ago
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Estein53Contributor I
asked in Advanced setups
connection

I have roam speaker and iphone 12. Iam trying  to havespeakers play together.  Helpp

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Airgetlam
8 months ago
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HockContributor I
posted in Advanced setups
split s1/s2 system

I recently split my system after adding an arc sound bar.when I launch the s2 app I will intermittently receive an error that there are incompatible products and asks me to upgrade or setup a new system. If I close and reopen s2 app it will usually work normally. Sometimes I will have to close and reopen multiple times. S1 system works fine.

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Stanley_4
9 months ago
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BaptisteEHContributor I
asked in Advanced setups
Possible to route line in to line out on Sonos Port ??

Hi, I would like to know if the sonos app allows me to route the signal send in line in to the line out with the delay indeed by Sonos ? To use it on my analog system syncronised with my Sonos One SL.Signal delayed on the analog system and processed on the Sonos SL = Syncro.

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Sotiris C.
9 months ago
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AntiqueCoMallContributor I
asked in Advanced setups
wireless to wired

I have 10 play: one and 2 play: five speakers that are all wireless in my retail store. I have wifi throughout with also a boost. But the music will cut in and out at random times bc either the network looses connection or the song is not formatted for sonos play (keep in mind I am using sonos radio!). Being frustrated with this, I am trying to wire the speakers and got some done but went into the setting to disable the wireless in a play: one and the speaker became “lost” in my network. Only way to get it back was factory reset the speaker and start over, but the system wouldn’t connect via wired. Need help please!

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buzz
9 months ago
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Christian.NelsonContributor I
asked in Advanced setups
Sonos One SL

Good day to all. I currently have a Sonos Arc connected to 2 Sonos Sub gen 3's and 2 Sonos Five's that are set up in my living room. All speakers/subs face the front of the couch. In addition I have 2 Sonos One SL's set up behind the couch for a full and immersive sound experience.  In the 4+ years I've owned the Arc, Five's, and Sub's I've never had a single issue with them. The SL's on the other hand seem to go out every 4 days, 2 weeks, and on occasion they'll last for months. I have to reboot my router and reset the SL's every time. This is not only for the 2 downstairs but the 3 additional SL's upstairs as well. (For context 1 SL upstairs is paired with a Sonos One with Alexa, the other 2 SL's are paired together on the other side of the beedroom) All devices are connected to a Netgear Nighthawk MR80 WiFi mesh system with 2 satellite's. One satellite is in the bedroom with the 4 upstairs speakers and the other satellite is in the office down the hall. The main hub is downstairs di

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Airgetlam
6 months ago
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olympicrefContributor I
asked in Advanced setups
Missing Products and Bad Customer Support

I have many Sonos products (Base, Amp, Sub, 6 speakers and a Move) on my network that were all working in harmony.When I wanted to buy a soundbar, I turned again to Sonos. What a mistake!!!!! I bought a Beam with two ERA 100 speakers and followed the instructions, but could not get the speakers to work. So I called Sonos support department and everything got much worse. After being on the phone for over two hours, the support person could not get the speakers to work. Additionally, he told me that I needed to disconnect the Ethernet cable from one of my Sonos products. That was an insurmountable problem since NONE of my Sonos products are connected to Ethernet. The rep demanded that I send him pictures of the different components showing NO Ethernet connected. He essentially insulted me and insinuated that I simply didn’t know what an Ethernet cable is. I run an IT support company and probably know more about networking than he does. In the end he never was able to connect the speakers

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Corry P
8 months ago
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manusContributor I
asked in Advanced setups
Bluetooth audio connection from TV to SONOS Port

I have a late model LG eco TV that supports Bluetooth audio streaming (A2DP) to external devices.  I also have a high-end audio setup with the SONOS Port attached to it.Can I stream audio from the TV to the Port using Bluetooth audio streaming (A2DP)?

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Ken_Griffiths
9 months ago
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