Having trouble with your Sonos system in any way? Ask your questions here. The more detail you can provide, the better.
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I have a jellyfin server running on my Linux box, which is serving as my DLNA server, for music,etc.I cannot find a way to get Sonos to see jellyfin.I have tried going into music library setup and adding\\moray.lan:8096\web\index.htmlNothing. I don’t see it in the jellyfin log, or in the firewall (ufw) log This server is available via browser, android jellyfin app, my Denon receiver, Roku, etcOnly Sonos fails.Years ago, I added the music files via a Samba server, using the ugly SMB protocol. It works sending info to Sonos. But I prefer to switch to DLNA. I spent 90 minutes on the phone with Sonos support, but didn’t get very far. They agreed to put in a request for DLNA support. They were not happy that I was using Linux, though they claim support for NAS. They suggested that I install Plex, which is available for Linux. It is a possible solution, but I want support for 19 year old DLNA protocol.I can use the android jellyfin app to broadcast music to Sonos, though it shows up as PCM 4
Sometimes when I want to play Apple Music from my phone or computer to only one of the three speakers in our home, it plays to two. I want to unlink the Office speaker (One), from the Dining Room (Play 1) speaker but don’t see how to do that. I’m not sure why they’re behaving this way in the first place.Thanks in advance.
I was listening to Audible all morning over my Sonos and it suddenly disconnected. I went to reconnect and am getting a modal saying, “This content is not currently available to be played on Sonos.” I’ve literally never had an issue playing Audible over my Sonos. What gives? What changed? Zero help from any support from Sonos. Extremely disappointed right now.
Hi Sonos Community,Having issues using the LG G1 and the Sonos Arc when I want to use Bluetooth headphones on the TV. Maye one of you have some insights?So I’ve done quite a bit of research and nothing I do in the settings of either the ARC or the G1 fixes the issue. I have seen and read through the entire thread in the other channel but thought it worthwhile starting a new channel in the Troubleshooting section. I have reached out to Sonos via LiveChat and they advised that this is known. I have logged a support case with LG as well. Trying to set the G1 to use a pair of wireless headphones using Bluetooth whilst the ARC is connected using eARC.The ARC keeps forcing the audio out connection back to itself. The Bluetooth connection to the headphones disconnects after about 1-2 seconds when it reverts back to the Sonos Arc as the audio output device.I understand that this is how HMDI-CEC is meant to work but have tried everything to stop this behaviour, even setting the TV to optical ou
I have 6 S2 components and 4 S1 components, new Eero 6+ (3 pack) gateway wired via Ethernet to one S2 component, all the rest are wireless (as directed by Eero support). Eero gateway wired to Fios modem/router, named the new Eero network the same as the original router network name. Works for a bit then the S1 app says ‘could not connect to Sonos’ first when trying to control an S1 component, I keep trying, then it fails completely and all zones are gone and no Sonos network detected, not even the wired S2. Have rebooted and reconnected many times but keeps failing. Ready to return the new Eero as their online support documentation says ‘all components must be S2 compatible’
We bought the FIVE + Pro-Ject T1 SB package, but the packaging on the turntable was poor. Didn’t realise it came from a separate company. Counter balance was loose and damaged the arm. Have sent back for refund as couldn’t get an exchange - to Poland!! Shame no UK return address. Anyone had similar issues? Am I safe to buy another one? ...in contrast, the packaging on the FIVE was the best I’ve ever seen!! 😄
System -> TV: Sony 65XH9505; HDMI cable: WireWorld Radius (connected to eARC from TV).Since the beginning I experience short sound losses when playing the most modern sound formats (Ex.: Dolby Digital Plus). I have factory reset the soundbar and TV. I have tried connecting and disconnecting power cables, HDMI and more tests with no result.I have noticed that the greater the amount of sound load, the more frequent the sound cuts, which seems to indicate that the data flow is too high and saturates the soundbar. With voices occurs at longer intervals than with music.Other information:If I check in Sonos App what type of audio is being decoded on Now Playing screen I display “Dolby Digital Plus 7.1” but if I go to Settings > About my System, I can see “Audio in: silence”:Any help in solving this problem would be most welcome.Thank you very much
Hello, thanks for any pointer on how to deal this issue...listening to Radio Deejay (italian radio) for ages and after last Sonos update, simply cannot listen to it anymore...it does not connect...tried to add the URL but does not work...what to do? Many thanks!
I have multiple Play 5 (Gen 1) and have a weird issue where one of the rooms shows up and plays from my iPhone but on my Mac I only see 2 of the rooms. All the devices are indeed listed in my account online.. how do I get that the room on my Mac controller CJ
I have multiple podcasts saved in My Sonos from TuneIn. In recent days, I find I am unable to begin those podcasts on my Sonos speakers from an iOS device (iPhone or iPad). I CAN begin them from my Mac, however. Also, if I begin a podcast from the Mac, I am able to add one of the podcasts from My Sonos to the queue using an iOS device and those play fine in turn. Music streams from my Mac well with an occasional dropout.My Mac and iOS devices are up-to-date with their soft/firmware. My Sonos speakers (three OneSLs and four Play:1s) are also up to date. (However, I suspect the problems appeared after the latest Sonos updates.) It doesn’t matter whether I connect my speakers directly to my Wi-Fi or use SonosNet, the problem is identical.This setup has worked well for me for three years.I have talked with the kind people at Sonos on the phone, but to no avail. Your suggestions are most welcome.
Since last app (Android) update April 12, just discovered my Music Library has not been updated since April 12. Manually scanned and still nothing since the update. Figured I would reinstall the app, now nothing on the music library Folder name shows up but nothing in the folder. All music is visible in Windows Media selection but that is still unusable due to the order of titles. Any ideas?
Hi AllI've been having some issues with my Sonos network. By manually selecting my WiFi channel (1,6 or 11), I can get the system working perfectly. However, after a while of working fine, one or more of the speakers will disappear from the app and can't be found. By manually changing my WiFi channel again to a different channel, the system reappears in full (without the need to do any reboots, reinstalls etc.). It's frustrating as I can't find a permanent fix. Any help gratefully received!Thank you.
I cannot seem to get the Arc and the Move to get their WiFi signals from the same network. The Arc is connected to a Sony Bravia TV via HDMI arc, but does not have an ethernet connection. In the S2 app, I have a single WiFi network specified. But the Arc isn’t getting its WiFi signal from my primary router - the Move is. That difference is problematic when I group the Arc and Move.
Im building a new house and wanted to build Sonos into it.I currently have a Sony Bravia 4K UR3 TV which is connected to a Beam Gen 2 via eARC.Connected to the Beam are a Sub (gen3) and Two One’s as surround (I also have another 4x One SL’s on their way).I have been through various fora looking for the answer, I have tried with the TV output settings: Audio Output, A/V Sync. eArc, Passthrough etc.Restarted the TV and Beam.My usual Freesat viewing is not affected at all.It’s Discovery Plus and Netflix I have a problem with.. the audio is delayed ?Does anybody have any idea how to get around this problem, it’s sooo annoying to me :(
Folks,Third attempt to “re-discover” a missing room. It happens to be my “tv room” that worked beautifully for years. My 75” QLED is connected to my SONOS playbar … my playbar is paired to my Gen 1 SUB that is paired to both surround Gen 2 Play 5’s. I talked to 3 different Sonos Customer Care folks on 3 different occasions and they suggested 3 different “work around” fixes. None of them worked. This most recent one - probably the most frustrating one ended the call by instructing me to call my router provider to ask them to remove all “access points”. Are you kidding me.? I then have to call Sonos back to then readdress the problem… more system diagnostics. It’s been 3 weeks now that due to a Sonos Update that has rendered my System… Expensive system as well - USELESS. If there are SONOS folks reading this… this most recent case number is 03897942 that once again… for the third time was unable to resolve the issue. ANd quite frankly speaking to 3 different people providing me with 3 di
I have several older Sonos devices which I had been connecting to my router with a Sonos bridge. I replaced the router with a Netgear Orbi Wifi 6 mesh network and connected the bridge to an Ethernet port on the Orbi, but the bridge does not connect to the router. Repowering the bridge or pressing the connect button have no effect. Suggestions anyone?Thanks,Tony
Hello,I live in a 2-floor house (ground level and 1st floor), which has 500 Mb/s internet connection. I use a TP-link Mesh wifi setup to distribute internet: 3x Deco M9plus (one is the main Deco attached to my modem) + 2x Deco M5. All Decos are connected by Ethernet cable to the first Deco router using a switch (star network). I am on S2.In my living room (ground level), there are 1x Connect GEN2 (connected to my HiFi system’s DAC) and 1x Sonos Amp (using 2x Sonos InCeiling speakers) + 1x Sonos Sub GEN2 + 2x One SL’s as surround (previously I had 2x Play 3s working flawlessly). All of these were connected via Ethernet cables except the One SLs (Amp+Connect+Sub are connected via Ethernet cable to the main Deco M0Plus). In this living room, there is also a second Deco M9plus using a ethernet backhaul. In the same level, I have another room where there is a 1x PlayBar (in this room there is also a Deco M5 using also Ethernet cable backhaul) connected via Ethernet cable to the Deco M5.In t
I have two Sonos ones in my bedroom one is a first GEN the other is a second GEN. Prior to using them in my bedroom they were surround speakers in my living room. I have since taken them from that group factory reset them then pair them together in stereo mode. My problem is only one speaker plays when it's in stereo mode. It's not the balance issue because I've already checked that. Sometimes if I airplay through my laptop it'll do stereo mode but most the time it's only one speaker even though they're both paired together. I factory set the speakers a few times now and still the same issue. So I have decided to put them back as surroundsound and move my Sonos play one speakers that were surroundsound's into my bedroom. I also am having the same issue with my Sonos play ones. They are in stereo mode but only one speaker plays a sound even though they are balanced correctly. I have factory reset them as well and that still doesn't fix the issue. What am I missing here? My Wi-Fi connec
HelloI’ve recently upgraded my Playbar to a Arc. I have 2 Play 1’s as surround speakers and the system has been faultless until I swapped them over. When I turn my tv on I have to disconnect my surrounds and reconnect them again for them to work. The only things I’ve changed is the Playbar to Arc and I’ve turned the Arc’s wireless on due to a Ethernet cable breaking and I don’t have a spare. I have just ordered a few Cat 6 cables due to arrive the weekend but this shouldn’t be happening should It?
Hello , I recently added the sonos arc to my TV setup. Below is how I have it hooked up Xbox Series X to LG C1 HDMI 3 Sonos Arc to LG C1 HDMI 2 (e-arc) The Sonos Arc seems to detect the right Audio Codecs for Apps that Run Native on WebOS. For e.g. If I play something that is Dolby Atmos on Netflix & I check the Audio-In information on the Sonos S2 App, It tells me it is Dolby Atmos (DD+). Similarly if I Play 5.1 it tell me that it is Dolby Digital 5.1, Or if I play the local news channel, it tells me that the Audio In is Stereo PCM 2.0 I then tried to switch to Xbox and configure it to work correctly. This is what I did Settings > General > Volume & Audio Output > Speaker Audio > Dolby Atmos for Home Theater (HDMI) Then go to Advance > Audio options > Allow pass-through. I then tried to launch games that were Atmos supported (Halo Infinite / Gears 5) I can see the app display the correct codec for Audio In But when I launched a game that was not supported b
I have run a split system for a long time. This is still noted as a supported configuration on sonos.com here: https://support.sonos.com/s/article/4845?language=en_USI just returned from vacation, and while away I used my sonos S2 app on a different wifi network (with some of my s2 devices).When I returned home, the S2 app connected just fine to my S2 devices.HOWEVER… My S1 app wouldn’t connect to any of my S1 devices. So, I reset it. The usual process is that it asks me to press “mute+volume up” to identify which system I want to connect to. However, it doesn’t do that… After resetting, it just ‘finds’ my S2 system without asking me to press any buttons. Of course, the S1 app isn’t compatible with my S2 system so it just complains and tells me to use the S2 app. I tried the desktop app and had the same problem -- it finds the S2 system not the s1 system.How do I reconnect to my S1 system?? I have submitted a diagnostic, but it was from my S1 app while connected to the S1 system
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