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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,793 Topics
  • 26,774 Replies
Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4793 Topics
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michael2412Contributor I
asked in Components and Architectural
new hub

new EE hub does not see sonos S1 port

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M
1 day ago
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JuanzaContributor I
asked in Components and Architectural
Sonos connect makes noise

Sonos Connect seems to have ceased to work.

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Stanley_4
1 day ago
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SuffolkContributor I
posted in Components and Architectural
Future Of Connect

What is the future of the old white Connect?  How long will it work?  How long will the S1 app work?

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Airgetlam
3 days ago
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sultryfoodandbarContributor I
asked in Components and Architectural
Amps and Ports and Speakers, oh my...

I inherited a restaurant with a sonos system in place.  I don’t know what the speaker types are but they are all wired to an amp which is connected to 2 ports, one labeled for half of the restaurant and the other the opposite half. Issue is, they both control random speakers throughout the restaurant, one speaker doesn’t even seem to be connected..  There aren’t many, maybe 20-25 speakers max.  I don’t really need 2 seperate channels.. It’s too small a place to play 2 different sounds at once. That’s not all.. What had happened was.. the amp was not the right size for the power and was making some wild noises so a friend offered to swap it out for another that could handle the input. (I don’t know crap about this so bear with me on the terminology. I’m a chef.. I’ll filet you a fish or make you a souffle without batting an eyelash but I am probably going to sound like an idiot going forward). The speaker wires are all jammed into the available black and red wire spots in the back.. onl

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Stanley_4
1 day ago
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EdskiContributor I
asked in Components and Architectural
new app

Don't you test your updates. This new app is horrible! One thing I always have enjoyed about my Sonos system WAS ease of use and smooth flow. I have had your system for at least 10 years now probably closer to 15. For the first time I WOULD NOT RECOMMEND SONOS. The new app has ruined it. Sound quality is still amazing but navigating frustrates me every time I use it. Ques will not erase, rooms won't switch off and on easily, just about any change takes several attempts to take. WHAT IS GOING ON!!!!! 

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6 days ago
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creativewaxContributor I
asked in Components and Architectural
Turntable noise in background

Sorry if this has been asked before but I can’t find an answer to the problem I have and following others solutions. I have a Technic 1200 mk2 and I have this connected via a preamp into a Sonos Connect:Amp, never had an issue, now I can’t use the Connect:Amp as its deemed to old, so I have bought a new cable to go into the back of my Sonos 5, all fine apart from the noticeable distorted hum in the background, I have moved the speakers more than two feet away as others have said but still there.Any help much appreciated :) 

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C
6 days ago
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GrandpamikeAvid Contributor I
asked in Components and Architectural
entire Sonos system

I haven’t used my System in a wile, and tried ti listen today, and it is not working. My system is comprised of2 Play 5’s <Gen 1>1 Play 31 Sub <gen 2>1 Zone Bridge Gen 2>All of the components light up, but not the Zone Bridge.The only thing that has changed is the Router, which was swapped out last year, so I assume that is the problem I need fixed. If some can give my instructions on how to access my router, and fix this problem, I would be appreciated .

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AjTrek1
1 day ago
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attacama40Headliner I
asked in Components and Architectural
Can a Port O/P be switched to different AV systems?

Evening all. I should be seeing this but I’ve gone Sonos blind :-)We have a home office that we’ve added a kids gaming environment to. There is a Port in there that currently feeds a large old Pioneer AVR to an outside surround system. It’s used in the Summer a bit but the rest of the year just sits there in really. I’m wondering if I can switch the Port O/P to either a) the Pioneer and/or b) a small Sony 5.1 system in the Office? But I cannot quite get my head round it. I guess some form of RCA switch?The 5.1 is used with an optical feed from a PS4 and an Xbox and works fine. I don’t need the 5.1 for the Sonos, just a vehicle to output music and audio books etc.Would appreciate any clarity or explanations what would work please. I’m just not quite piecing it together …. age I think ! :-) Many thanks in advance

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A
5 days ago
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GH68Contributor I
asked in Components and Architectural
Fixed output level on Connect not available?

I used to have fixed output level on my Sonos  Connect but cannot find that setting anymore after the recent updates. I want to check if it still is available, even if I cannot find it, or if my conclusion that the option has been removed is correct?

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G
1 day ago
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kahmedinboxContributor I
asked in Components and Architectural
Interleaving left and right for Ceiling speakers?

 

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Stanley_4
3 days ago
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Rectory31Contributor I
asked in Components and Architectural
Bose Lifestyle and Sonos Amp

We had a Bose 48 Lifestyle system now disconnected but  the in ceiling speakers remain in 4 rooms. Bought a Sonos amp to connect to the kitchen speakers and it works great. Loathe to buy 3 more Sonos amps for the other rooms. Is there another way to connect them all up through the one Sonos amp?

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R
7 days ago
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eagleshoreContributor I
asked in Components and Architectural
Sonos skipping songs/stops playing songs

Like many others, I have had issues with the new Sonos skipping songs and stopping play altogether. The answers given on this forum don’t appear to have fixed the issues, at least in my case, but I finally tried something that seems to have helped the issue. I post it here since it seems all the forum questions regarding this issue have been closed.My network has a Linksys router, with a Beam located 3 feet from the router (wireless connection), and two remote speakers located 10-15 feet from the router, so signal strength is very strong. Re-booting everything did not help. Finally, I logged into the router and found the Sonos device on the network. The Linksys router I have allows up to three network devices to be give higher priority, so I gave the Sonos device high priority on the network, and the skipping is improved, but not totally eliminated. It’s barely usable at this point.So I agee that the song skipping issue is network related, but something needs to be done in the new Sono

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Stanley_4
5 days ago
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Eyal99Contributor I
asked in Components and Architectural
AMP seems to be rebooting at all times

Hi, my AMP was working fine. One day it stopped. Looking at its lights, it is switching between solid white for 20 sec to flashing light for several seconds.  It seems to me like it is constantly rebooting itself. I talked with Tech support for a few minutes (then disconnected), they mentioned something about looking for a new update ... when my rest of the system is a few revisions up. Any idea how to solve it?

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E
4 days ago
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BrampkContributor I
posted in Components and Architectural
Autoplay is back! Great! But…

Auto play for the line in of my Port is back in the app again. That’s great, and it seems to work. However it is not working as it should be. At least not how it worked before.It works all just fine when I played my music (with Spotify) and later (Spotify is paused/stopped playing) I turn on my tv which is connected to the line in port. Then the Port automatically starts playing the line in and changes the volume to the preset value.But now I have changed the Line in volume while watching tv. I stopped watching and after a while my Port auto pauses the line in. Great. But now, when later I start watching tv again, the Port only resumes playing the Line in and leaves the volume untouched. Why is that? Why isn’t the volume changed to the preferred setting for auto play?

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B
1 day ago
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nospamContributor II
asked in Components and Architectural
ZP120 and Sonos 5 Gen 1

Ok noob question alert. Is ZP120 like ZP90 plus amp? Reason for asking is in the used marketplace a ZP120 is not much more than a ZP90. For now I do not need to connect to external passive speakers because I have 2 Sonos 5 Gen 1s. So can I use a ZP120 to wirelessly connect both my Sonos 5 Gen 1s and play music with S1 on my iPad? 

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press250
12 days ago
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John Berndt BaltimoreContributor I
asked in Components and Architectural
Trying to set up an old Sonos system on new wifi

I have not used my (probably 2nd gen) sonos system for five years. Getting it set up and on a new wifi system in my new house has been impenetrable, and I don’t have an RJ45 cable to tie it into the router. Is it possible that there is not bluetooth device configuration on these? And the discussions I see about this are not very encouraging. Is it the case that I have to establish the system on the new wifi network via cable somehow in order to configure any of it to work in the new house. Feels like poor design, even for the time. 

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J
8 days ago
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DanieleCContributor I
asked in Components and Architectural
failure to add Connect to my sonos system

After a moving I’m installing my Sonos product in my new home. During the process to add my Sonos Connect to the Sonos system, I get the message “press the button whit the white blinking light”.I have pressed it many times, but the app answer me “we do not detect the pressure of the button” and the process halts. I have repeated it many times and I got always the same result: installation failure.  Any suggestion?

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Stanley_4
6 days ago
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willblueshoesContributor I
posted in Components and Architectural
Sonos Connect

Hi everyone,I have an old Sonos Connect which I would like to link up to some decent Mordaunt Short speakers. Which amplifier (happy to buy used off eBay) would you recommend? Or is there another way to get the speakers hooked up?Many thanks in advance!

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W
11 days ago
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SueAAAContributor I
asked in Components and Architectural
Nightmare App

I honestly thought it was non techy head that was at fault - but reading some of these comments restores my sanity.I think I've got such a simple set up - just a speaker, turntable and port.  Every time I want to switch between radio to turntable I have to do a minimum of 3 steps and check that the port is still ticked, get Line-in etc. I feel like I should just shout at the speaker 'the turntables on' .  It shouldn't be this hard.

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13 days ago
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Tony Roberts_1Avid Contributor I
asked in Components and Architectural
Speaker balance on Amp

Hi, Since the ill-fated app update we have lost the ability to alter the Amp's speaker balance. An astounding omission for a supposedly high-end audio product.I used this every day as my dining table is close to one speaker so I would adjust the balance then set it back when listening from the sofa. What is the timeline for restoring this basic feature? I can't see it on the trillo board.   

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B
5 days ago
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cardenasdouglasContributor I
asked in Components and Architectural
Sonos and zones

How many wired speakers I can connect to one amp and if they can daisy chain. also. Do we need a Port for each amp?

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Stanley_4
14 days ago
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tkjm2017Contributor I
asked in Components and Architectural
amp/speaker ratio

Hi - I am installing 3 pairs of speakers 1) kitchen 2) great room 3) patio... I want to be able to play the same music on all, and also play music on 1 set only.  would never have different music on different speakers.  How many amps do i need?

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Stanley_4
14 days ago
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HbombzContributor I
asked in Components and Architectural
sonos app doesnt detect connect 2

I recently bought a used connect 2. When I connect it to my wired network. Sonos app s1 detects it but tells me to use Sonos app v2. However in sonos app v2 doesn’t detect the device. I tried factory reset (press play and up button while powering up) it flashed amber for a few second and then go green. Did I miss something? Did the previous owner forget to transfer ownership or something?

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106rallye
15 days ago
Justin_21
Justin_21Avid Contributor I
asked in Components and Architectural
Amp settings not sticking

One of all my disappointments from Sonos of late, the lack a care for the Sonos amp is one of the biggest “F U”s from the Sonos team. Since the new software out Amp only runs default settings, no eq, no sub control, no surround control, no night mode. When we change the setting the just reset instantly. I just can’t believe how little this company cares about their customers now. An absolute insulting and disgusting example greed and profits over care and quality. Why are we caring about night mode toggles in the settings menu when we have a long list of serious issues you seem to be avoiding. I’m trying to be patient but this is seriously so unacceptable. I’d post a video I’d the issue i can’t in the forum. 

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Justin_21
11 days ago
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andor girlContributor I
asked in Components and Architectural
Old Connect: Amps won't connect to the new or old app.

Hello,I am trying to figure out whether I need to upgrade my whole system which was bought in 2015. I’m sorry I haven’t kept up with all the changes. Here’s the situation:I have four connect amps serial numbers like: ***************** registered 10/15. They are wired to speakers in the wall in a few rooms in my house. My old regular sonos app doesn’t connect anymore. The S1 and I think I tried the S2 apps don’t work either. Is there a fix for this? Thank you so much to anyone who can help. I did try to scroll through the other answers but I think I’m so late to the party that this is a really old issue.Moderator edit: removed serial number

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A
16 days ago
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