Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

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  • 25,348 Replies
Stanley_4
Stanley_4
solved this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4429 Topics

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AliInPhxContributor I
asked in Components and Architectural

In-Ceiling Speakers - No amp

Does SONOS have in-ceiling speakers that connect wirelessly and can be paired?  Would be easier than trying to run cable from the ceiling location back to an amp over 40’ away.  This would need a local AC supply to keep it charged in the ceiling, but I can’t seem to find a product like this on the website.

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buzz
7 hours ago
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Tbonew7Contributor I
asked in Components and Architectural

Sub & Amp set up

I have a Sonus sound bar linked to the Arc on the TV.I have now got a Sonus Amp which needs adding to the system and the amp is going power the rear surround speakers.A few questions.What is the best way to wire the sound bar and the Amp? TV only has 1 x ArC connection? (I can get HDMI to both the sound bar and the Amp.)Once the above is confirmed is it a case of configuring the system on the Amp?Regards,Tony 

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jgatie
1 day ago
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Big Bull
asked in Components and Architectural

Connect Amp keeps dropping out audio

Hi I have 4 Connect Amps that have been working fine for some years but just recently they are dropping the Audio for a few seconds which is very annoying. I have spoken to Sonos Support on a few occasions and done everything they have suggested to fix this which they say is WiFi Interference such as switching channels etc but still have problems. This happens on any music source but I have noticed when the speakers go silent the sound levels are still going up and down on the app as if its playing the audio in other words not muted, not sure if this helps identify the problem. I am getting to the point now where soon these will be removed as they just aren't worth the hassle. I have seen a few threads where people have had the same problem but the only answers I have seen are contact Sonos Support.Has anyone had this problem and got a viable solution??????Some posts suggest an issue with S2 being introduced so does anyone know if this is a problem??

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106rallye
2 days ago
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Lo38Contributor I
asked in Components and Architectural

renseignements

Bonjour aux utilisateurs français de produits Sonos j’aimerais acheter une platine vinyle et aussi ressortir mes ce donc acheter également un lecteur cd. Quelle est la meilleure solution de configuration , acheter le sonos port? Comment relier tout ça ? Merci pour vos réponses Laurent  Moderator Note: Added Translation by Google Translate- Good morningto French users of Sonos productsI would like to buy a vinyl turntable and also take out my CDs so also buy a CD player. What is the best configuration solution, buy the sonos port? How to connect all of this? Thank you for your answersLaurent

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Airgetlam
2 days ago
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BuggameContributor I
asked in Components and Architectural

Connect Amp - line out mod (can/has it been done)

I have a few Connect Amps. I would like the flexibility to use them simply as Connect modules. Has any done a mod to take line out connects from the unit? TIA

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Stanley_4
2 days ago
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DrewsaContributor I
asked in Components and Architectural

Eversolo DMP 8 connection to SONOS AMP?

Hi - I noticed a small chat on this topic, however I’m not sure what the outcome / solution was? Has anyone successfully connected the EVERSOLO DMP A8 Music Streamer / DAC / Pre-Amp to a SONOS AMP either via HDMI or other outputs from the DMP A8 to the Sonos AMP? Please help…I can’t be the only one wondering about this? Thanks. 

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3 days ago
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Echobase47Contributor I
asked in Components and Architectural

Questions about Port + Turntables and Amp

Hello: I’m trying to understand if connecting a pre-amp powered turntable to a port will enable me to play vinyl across my current system. Entertainment roomArc Amp (aux disabled) 2 pair Sonance in ceiling speakers connected to Amp as surrounds.  1st gen sub3 other RoomsSonos Play:1i had to disable my Amp’s aux port for surround to my ceiling speakers, and am curious if hooking a turntable up to a port and connecting that to my system will deliver sounds across this system and other rooms. sorry if this has been answered. 

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Stanley_4
4 days ago
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CHIZZLETrending Lyricist I
asked in Components and Architectural

Sonance architectural

Just hooked up a Sonos Amp with a couple Sonance architectural ceiling speakers. Sounds like absolute garbage. I had an am/fm alarm clock back in the 80’s that sounded better. What gives?

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buzz
4 days ago
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BayHawkesContributor I
asked in Components and Architectural

need a set up for living room and patio

Hello!  I need Sonos suggestions for the following requirements.Music for my living room that opens into a patio and pool.  So, i need to play music in my living room only sometimes, sometimes only outdoors in the patio and sometimes both.  There’s not TVs involved.So, ideally in the living room i need an amp and speakers. it’s a large space and i wouldn’t mind ceiling speaker solutions.  is a soundbar a good idea with a sub and satellite ceiling speakers?  is there a limit to how many speakers i can add?  For the patio i need weatherproof speakers for sure.  will the same amp be able to power all the speakers?Any suggestions would be appreciated.Thanks!

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Stanley_4
4 days ago
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Recidivist13Contributor I
asked in Components and Architectural

Issues with Denon AVR X4000 connecting to Sonos Connect

Hi, this is doing my head in, can't seem to get the Denon to push out sound to my new second hand Sonos Gen 1 stuff. I've got a Sonos connect, 2 x Play 5 (gen1) speakers. trying to hook up old Denon TT, CD, Tape and DVD deck through my denon amp to the new speakers. previously had passive speakers that worked fine. I can get turntable to play if I bypass everything and use 3.5mm jack from small pre amp and it sounds great, but I want it all to go through the AVR. Any help appreciated 

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4 days ago
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serge2000Contributor I
posted in Components and Architectural

How many Sonos Outdoor speakers for my backyard

Hey there! I’ve been doing some and decided on getting Sonos Outdoor speakers + Sonos amps for my backyard because I love Sonos and i’ve read that these speakers w/ Trueplay sound great. What’s been very challenging is trying to figure out how many speakers I need to get based on my backyard space. Here’s what I’m thinking so far: Amp #13 speakers in the BBQ area 3 speakers in the covered patio area. Amp #23 speakers on left side of the pool 3 speakers on right side of pool Does this seem appropriate for the space? Also wondering I’m wondering if it’s best to set these up as left/right channels or mono?  

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5 days ago
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Konstantin79Contributor I
asked in Components and Architectural

Sonos App doesn't find existing system.

Hi there, I am so fed up with your buggy systems I can't even describe the level of frustration. I am using the latest version of the app on Android as of now and for no apparent reason the app does not recognize the set up system anymore (my wife's phone and app does and works no problem). I tried to reconnect to the system but says it doesn't find any devices on the network (which obviously isn't true - see screenshot) I am sitting next to a Sonos One and following instructions on how to reconnect pressing button on the back - but no doesn't find the system sitting right next to it. I don't want to go through the process of reinstalling the app and setting up the whole system again for the x time - it costs half an hour each time and at the price of your products we should be able to expect that you can employee at least one software engineer and one app developer that can create a better experience than a 10 year old hobby programmer with the attention span of a humming bird could. 

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buzz
5 days ago
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gtrgriff3Contributor I
asked in Components and Architectural

Connect and outdoor 8.1 power amp clipping

First off, I’m a professional sound engineer for live and recorded music, but I have ZERO experience with home stuff, so I apologize if I get terminology wrong.I inherited a lot of A/V stuff in this house when we bought it back in 2020. Most of it has been useless as I can’t login to it, but I did manage to get into the Sonos Connect upstairs which was connected to a Sonance DSP2-150 MkII power amp and that appears to drive the Sonarray 8.1 speakers out by the pool.I think 4 of the 8 speakers are Left, 4 are right, and the sub appears to be wired mono, though there are only LR outputs from the power amp, so it’s not clear exactly how the sub is connected - but I don’t think it’s super relevant to my issue.Half of the small speakers have always been out - actually just really, really quiet by comparison. Recently the power amp failed, so I grabbed an old studio power amp out of my closet and plugged it in…To my surprise, *regardless of input side* (I tried both) whichever output drives

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Airgetlam
5 days ago
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valeriyContributor I
asked in Components and Architectural

Can't connect a Bluetooth Sub (Gen 3) to Sonos App

Recently I have purchased Sonos Sub (Gen 3) and my Sonos App can't connect with a Bluetooth  on the initial stage adding a new device in App. Give me to know how can I manage this error? 

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Airgetlam
5 days ago
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bonerp1Contributor II
asked in Components and Architectural

Connecting turntable

Hi I currently have a zone player which connects my record player, but it's only for the S1 app. Do I need a connect gen2 (far cheaper than the port) to replace the zone player on the s2 app? Thanks 

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bockersjv
7 days ago
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MOSmittyContributor I
asked in Components and Architectural

13 yo system

My Sonos was professionally installed 13 years ago.  I have a bridge and a connect:amp.  The connect is wired to two outdoor rock speakers.  It looks like either my bridge died or the power supply did.  I have the bridge connected to my wireless router but there are no lights indicating a connection.  What’s my best alternative to get this up and running without spending much?  Thanks!!

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Airgetlam
7 days ago
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britcowboyEnthusiast II
posted in Components and Architectural

Sonos is forcing people to buy new hardware as they've broken the Connect:Amp and they refuse to fix it

Hi, I'm recreating this thread, as the discussion wasn't finished, but it was locked. I also wanted to make it obvious this is a Sonos issue, not a client environment issue. https://en.community.sonos.com/components-and-architectural-228999/connect-amp-keeps-dropping-out-audio-6885634/index2.html I've been following this for a while because I've been having the same issues, and when I spoke to support they said the connect amp can't cope with modern software and that I should upgrade to the amp, which is clearly unacceptable. This has been confirmed by people in that original thread who have been told the same thing. BillJanzen“FWIW, these issues seem to have occured after the June 2023 software update to S2 version 15.5. Interestingly, there is an alert posted in the release notes of the 15.6 update released July 25, 2023 about adjusting how older Sonos products use their internal memory. See below (copied from https://support.sonos.com/en-ca/article/release-notes-for-sonos-s2):  Aler

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buzz
9 days ago
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mcga0045Contributor I
asked in Components and Architectural

AMP and Sonance VP66TL (pair)

Has anyone had any issues with Sonance VP66 TL (thinline) speakers on AMP running at higher volumes.  Distortion, popping/cracking sounds.  We’ve isolated the speakers (and Sonance provided a new set), wiring and AMP, and all seem to function fine independently, but in combination, the problem persists.Sonance and Sonos both are saying products should work fine together.  I have other rooms running AMP with other sonance speakers (same family, just not thinline) with no issues

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Stanley_4
9 days ago
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SoniceContributor I
asked in Components and Architectural

Using USA device in India

Moving from USA to India with my Sonos Arc, Gen3 and Era 100. India has 220v power compared to 110v in USA. All of these devices specification says 100-240v. Does that mean that the US device will work just fine in India without a step down converter? Anyone in the community who has done that?

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10 days ago
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Azizman17Contributor I
posted in Components and Architectural

The Sonos Port is not detected on the network with the new version of S2.

Hello!There is a new Sonos Port in our office. The Sonos Port is located in the server cabinet, connected via an ethernet wire to the nearest switch. The network is new and the Internet is about 200 Mbps. There is only one subnet. There are no conflicts on the network. The network engineer confirmed it. I noticed a problem connecting to the Sonos Port with the new S2 version (updated). The updated Sonos Port (with S2) is not detected on the network. I tried to connect from my smartphone (Sonos S2 App), and also tried to find it from my computer (with Sonos S2). A long search for the device, eventually not to be found. Then I made a rollback (Downgrade) to the S1 version. After the rollback, the Sonos Port began to be detected normally on the network. In the previous version, an update message is intrusively coming out. Dear developers, please check this situation, it is necessary to fix the bug and optimize the new version of S2 for Port. Thank you!P.S. Please move the topic to Audio C

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10 days ago
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Jimbo16Contributor I
asked in Components and Architectural

Connect:Amp drops out, but only partially

Connect:Amp periodically drops out, BUT, because I can hear the same program playing through a Connect in another room, which is connected to the Connect:Amp through the SONOS network, I know there is nothing wrong with the internet connection. The Connect:Amp is connected to the router via an ethernet cable. My wired ethernet connection runs at 700+ Mb/s consistently.

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10 days ago
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pilot715Trending Lyricist I
posted in Components and Architectural

why I can’t disable sound delay on the Sonos Port line input?

Please tell me why I can’t disable sound delay on the Sonos Port line input? Minimal settings is 0.75 sec. Why you cant add a zero settings? In some cases this is absolutely necessary. When I bought your product, I didn’t know that I couldn’t remove the sound delay. Moderator edit: changed output to input

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P
12 days ago
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coloradoburrContributor I
posted in Components and Architectural

Sonos does not satisfy.

I bought into Sonos, and am starting to regret it. It is slow on my phone, cuts out, and is always updating but not better. So, …. Sonos where are you going? Is this going to be worth the pain in the end? I can get speakers anywhere. Can you tell me why I should keep your stuff?You keep offering free shipping. Shipping really isn’t relevant - that tells me you’ve lost your way. I’ve spent over $1,000. Keep the shipping, make the app work. This isn’t a pair of socks.

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106rallye
14 days ago
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christopher.murgatroydAvid Contributor I
asked in Components and Architectural

Connecting two external devices to Sonos Port

I have my turntable connected to a Sonos Port via the RCA input. I’d also like to hook up a CD player to the Port, is this possible and what would I need? Is there an adapter that would do this?Thanks in advance!

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Schlumpf
15 days ago
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HakanBContributor I
asked in Components and Architectural

Question on steps for adding app on new device to existing system

I want to add a new device to my existing system, so I downloaded the S2 app to the new device and chose Add to existing system. Then the app tells me to press a button on a device, but what happens when I do that? Will the app connect to my existing system and find ALL my connected speakersor just the one on which I pressed the button? And will pressing the button on that speaker remove it from my other devices app?

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Stanley_4
16 days ago
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