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The Community Corner

Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?

2237 Topics
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Marc091181Contributor I
asked in General feedback and conversation
sonos app #joke

It is now August 2024. The app is still not working. How can a massive company like Sonos get this so wrong and take so long to fix it. Literally everyone I know hats Sonos now and wants to get rid of their equipment.  Sonos. WHEN WILL THIS SHAMBLES BE SORTED????

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R
2 months ago
MoPac
MoPacChromatic Producer I
posted in General feedback and conversation
Unnecessary sign in request

 Replied on two what I thought were related topics.  Got some flac so here is a new topic. Why is Sonos asking me to sign in when I have already done so. 

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Ken_Griffiths
3 days ago
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DaddypantsContributor I
posted in General feedback and conversation
replacement sonos app

For anyone else who is STILL waiting for Sonos to get their * together, I just discovered the “SonoPhone” app and for $3-4 this app does everything that Sonos is incapable of. Boom, problem solved. Sonos should spend their billions buying out this app instead of stringing us all along on the pile of * they are working on.*Moderator Note: Modified in accordance with the Community Code of Conduct.*

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almazri
1 month ago
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OaklandJoeContributor II
posted in General feedback and conversation
Sonos' implementation of Shuffle

The way Sonos implements its Shuffle feature is super annoying. For any given playlist, if I hit shuffle, Sonos will re-shuffle the tracks in the playlist, but when I stop playing and, some time later, resume playing again, it just starts playing the same shuffled version of the playlist from the beginning again. My goal is to always have Sonos play a random selection from the playlist I have specified. The implementation of the feature is to just play the list, from the top, in a fixed order that has been randomized once (when I hit the shuffle button). But there’s more badness! In addition to the above behavior, the very first (unshuffled) track in the original playlist always seems to get “pinned” to the beginning of the shuffled playlist. When I restart playback of any given instance of the shuffled playlist, the very first track is always the same, unshuffled first song from the playlist! This is so frustrating, because the feeling I get when I start playing music is, “Bummer, I’v

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O
13 days ago
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John MaxContributor I
posted in General feedback and conversation
perfection to disaster

disappointed! I soend  too much time messing around with this.  it cost me $$$ to use this product 

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R
28 days ago
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SteveandleaContributor I
posted in General feedback and conversation
Switching between SURROUND and STEREO

Feedback for Sonos on a new app feature that would be very useful… it is very common for a speaker installation to include two in-wall speakers in the back of a living room for surround sound for watching TV.  However, when not watching TV and instead listening to music you can’t switch the speakers into stereo mode without a long drawn-out process of removing the surround speakers.  It would be awesome if you could add a feature in the app to toggle between surround and stereo in two speakers in such an installation.  I believe this would be used quite a bit.

4
jgatie
22 days ago
sherrie bass
sherrie bassContributor I
asked in General feedback and conversation
Had 3 homes and logged into same Id, now somone bought one of homes, now what?

We own 3 homes, used same Sonos login for all 3.  First home is the oldest.  What does new owner have to do.  He mentioned something about transferring account?  Do I have to be physically at this account to do this?  How do I know what is still supported?

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buzz
2 months ago
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Gordie26Contributor I
posted in General feedback and conversation
Alternative to Sonos? Is it really no longer possible to simultaneously play different music in different zones (rooms)?

As I am sure everyone agrees the new Sonos app is absolutely terrible.  I have owned and used the Sonos system for over 20 years.  I even kept  my giant wheel controller that came with the original system when it launched for nostalgic reason.  I was a super fan.  Today I have over 25K invested in my system but find myself now searched for “alternative systems to Sonos” as it is virtually unbearable to use.  The latency in volume control is ridiculous.  The lack of responsiveness to add or remove zones is beyond frustrating.  Worst of all, almost all the functionality has been stripped out and there appears to be no way to play different music in any other zones without cancelling the current music as there is only one menu??    Sadly, I feel like I have reached the point where I will just sell the system for cents on the dollar and move to a new audio set up altogether.  Thoughts?  Has anyone else figured out the app and/or considered alternative systems?

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G
1 month ago
1
12NRG75
asked in General feedback and conversation
I need to change my user name

how do I change ,my forum user name?  do I need help from Sonos to do that?

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Airgetlam
2 months ago
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mitchcg1Contributor I
posted in General feedback and conversation
Sonos wont play ANY music

Reached our vacation home 2 days ago where we loved listening to music and relaxing. For the past 2 days on both Android and iOS platforms, the app refuses to play any of our favorite stations. Just get the circle of death on the play button. So disappointed I had invested so heavily in Sonos products.

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K
18 days ago
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lareputaquelosparioContributor I
posted in General feedback and conversation
SONOS is no longer the same, it's a big piece of *, it's useless. They are sons of a thousand *.

The sonos system turned out to be a good-for-nothing piece of crap. I can't use it at all, they ask you for location to listen to music, it's a disaster. I will also stop using sonos, I will never buy it again. It's a shame what a piece of crap they turned it into it doesn't work in any way.*Moderator Note: Title Modified in accordance with the Community Code of Conduct.*

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L
20 days ago
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User299277Contributor II
posted in General feedback and conversation
sonos failed friction is bad

Sonos why after so many years of issues we are back to the same problems from the beginning of your existence. Player shuts off randomly for no reason, volume doesn’t work on the app in all rooms or show up will just disappear. can I just get up and turn on your system anymore and play music you have to go through a song and dance and a bunch of bulls*** in order to play music out of these players. it’s just wrong. Your new engineers that have taken over since she went public are horrible.and should be fired. You should roll back your app to where it worked for all humans and not frustrate them. This will be your demise. There are other products outthere heos by Denon Music Cast by YamahaI’ve been working for Sonos for 20+ years as a dealer and it’s time for me to leave  and I’m gonna take all my clients with me one by oneevery time they call me with these issues I’m gonna explain to them why they need to trash your system and do something different  it’s a shame it’s come to this, but

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buzz
1 month ago
Dogdad
DogdadHeadliner III
posted in General feedback and conversation
Another story on Sonos CEO stepping down..fingers crossed

Agreed! Look it up and read it. 

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almazri
1 month ago
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vkerzmanContributor I
posted in General feedback and conversation
Patrick Spence

I know that there must be many Sonos owners that are getting tired of no response from Patrick Spence. Has anyone thought of getting a letter draft asking for his resignation from Sonos, we could send it to the board of directors. He is taking his company and running it into the ground. We all have a lot of money tied up in Sonos. I am not ready to let It go by the wayside; it would be costly to replace it.Let me know your thoughts!

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K
1 month ago
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Suhaylseth1984Contributor I
posted in General feedback and conversation
After Sales Support

Great support from Sonos, never would have imagined the clarity the team has between them selves and their partners. and I am still not got any reply from their specialist.so I got an email confirming and out of warranty replacement, which intern became a 30% discount and now even better change it for a full price ARC.  Moderator edit: removed identifying information from pictures

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S
1 month ago
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DmanContributor I
posted in General feedback and conversation
Woo Hoo First Post Ever

So what do I win? :D

3
K
7 years ago
Paulw123
Paulw123Virtuoso
asked in Owners café
Yet another sonos look alike, chromecast ready

http://www.cepro.com/article/Made_for_Pros_RIVA_Audio_Is_Not_Just_Another_Sonos_Wannabe

3
K
8 years ago
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razor0115Contributor I
posted in Owners café
Store kiosk

Just wondering which artists are part of the store display demo units?

3
jgatie
7 years ago
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SonosDanContributor I
asked in Owners café
Name of Samurai movie in PlayBase commercial?

I'd really like to watch that samurai-looking film from one of the playbase commercials with my playbase when it gets here. Does anyone know what it's called?

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S
7 years ago
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Kevin8itallContributor I
posted in Owners café
Sonos wireless headphones (or earbuds)

This is a question for the Sonos owners and designers. Excellent concept, the products are splendid, but why are there no options for Sonos wireless headphones? There must be millions of customers waiting for this product. Listeners who want to be mobile around the house, office or workshop without having all the speakers on in all the rooms. Listeners in a quiet space, or in bed. The hard of hearing - sometimes we need the telly on louder than the everyone else or do not want to annoy the neighbours. Come on Sonos, what's the holdup :D Please let us all know if we can look forward to wireless Sonos Headphones. Kindest regards, Kevin.

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H
6 years ago
ruff
ruffContributor I
asked in General feedback and conversation
Wrong username

Hello! So here i was last night tired as a sleeping dinosaur making this account and i wrote the username. I've never done anything like that before. Is it impossible to change it? ?

3
S
7 years ago
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gasonmarkContributor II
asked in General feedback and conversation
Community abuse?

I received a private message, quite frankly the tone and mysterious nature of the message made me very suspicious. It was from user Lauraralph. The message is below, what do you make of this communication? Is it outside acceptable behavior? I have never made contact with this person.... Lauraralph Lauraralph 12 minutes ago I'm Sgt Laura Ralph from USA Email me right now at ( sergeantlauraralph7@gmail.com ) I have something very important to discuss with you there ok.

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Ryan S
6 years ago
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DeepDeyTrending Lyricist I
asked in Owners café
Laptop connect using hdmi and Aux cable

Hello, I have a setup with a playbar connected to the tv. I want to connect my laptop to the tv to stream movies using an hdmi cable. I tried but there is no sound from my playbar. My problem is that i have replaced my bose with a sonos system, but now i cant get sound the playbar. My set up: 1) tv - playbar connected 2) laptop to be connected using hdmi cable for video and aux for sound. Issue: there is no sound streaming from my playbar. Look forward to hearing from the experts about a workaround,

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D
7 years ago
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David HanafordContributor I
asked in Owners café
How can I get of your email mailing list? When I click on the unsubscribe link it takes me to a login screen which is no use to me.

How can I get of your email mailing list? When I click on the unsubscribe link it takes me to a login screen which is no use to me. Just get me off your system please

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Ryan S
5 years ago
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damienhthompsonContributor I
asked in Owners café
Google Assistant

Having recently received a Google Home Mini and begun playing spotify through it i naturally want to know what the options are to cast to my Sonos gear which i love. In my mind, i love both products, Sonos for the extensiblility, sound quality and application, GA for the seamless Home voice control. If I could simply leverage Sonos through my GA I would be in paradise! What can the owners of current Sonos equipment reasonably expect with regards to control/streaming from Google Home/Mini.

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G
6 years ago
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