Speakers

Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.

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F.A.Q.

Troubleshooting Sonos on WiFi

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Edward R
Edward R
started this topic

Can't Add New Sonos Device

This article is intended to get you unstuck if you are having problems adding a Sonos device to your existing system.  Firstly, this is with...
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Edward R
Edward R
started this topic

Factory Reset: What you need to know

Sometimes, we just wish we could start over. Though if you’re considering factory resetting your Sonos devices, there are a few things you s...
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3275 Topics

G
GabelContributor II
asked in Speakers

WLAN TV

Hallo, weiß jemand wie man nach dem Update einen speaker über wlan wieder mit dem Fernseher verbinden kann? Das ganze System reagiert nicht mehr.  Moderator edit:Google Translate-Hello,Does anyone know how to reconnect a speaker to the TV via WiFi after the update? The whole system stops responding.  

2
G
3 days ago
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TThomasContributor I
asked in Speakers

play 3 wont register to my network

Play 3 won’t register to my network. It is connected by Ethernet cable

1
webmink
11 days ago
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RFosContributor I
asked in Speakers

All iOS apps playing audio through Sonos speakers. How do I turn this off?

Since the recent update all my IOS apps are playing audio through my Sonos speakers. I do not want this. How can I turn this off???

2
R
7 days ago
A
Andojagfan914Contributor I
asked in Speakers

One SL no longer has power.

Sonos one SL has stopped working, purchased Dec 2022. Troubleshooted by using power cord from the other working One SL and still no power. Was waiting on the 300's for now but was hoping help on this SL for now.

1
Ken_Griffiths
11 days ago
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Ash2008Contributor I
asked in Speakers

sonos app

I find Sonos App just keeps ‘losing’ my system. I have to reset the beam, the sub, the router and by fluke it connects. A few hours later I have to repeat which is  insane. Now I bypass Sonos app and just connect via Spotify which has no issues finding Sonos. Anyone else experiencing this?

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A
7 days ago
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Tom312Contributor I
posted in Speakers

App Update is awful

I have 6 Sonos zones through my house with 12 different Sonos products. This latest app update makes me want to throw out all of them. I’m the past, if I’m listening to something on one set of speakers, or a group, and I choose a new song to listen to, the app was smart enough to continue to use those same speakers.  Now every time I choose something new to listen to, it plays it in my Basement first until I can change it. Then it’s super slow to change. Why did you change this behavior? If someone’s listening to music on one set of speakers, just keep using that set of speakers until they choose something else. There’s no reason to always default to the first one in the list of rooms in alphabetical order. 

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T
9 days ago
M
Mallard248Contributor I
asked in Speakers

Cant use speaker because im “not the owner”

Trying to set up my Play:1 again. Signed into my account which has the Play:1 registered to it in the Sonos app. Can’t do anything now because the system owner has to sign in. I’ve used this speaker before but not in a few months. Sonos setup never goes smoothly. 

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M
1 day ago
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Roland de BockContributor I
asked in Speakers

After Sonos app update issues with era 100

I bought 2 era 100 about 2 months ago and added to a new room in my house as a stereo pair.But after the update of the Sonos app the problem started.The speakers were not recognized in the app. I powered the speakers off, reset them and tried to re-install and connect. But in the app after many times, one was registered and one not. And the one registered is not responding if i want to stream music on it.  How to resolve is my question??

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R
3 days ago
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BartbartContributor I
posted in Speakers

Why not radio analogue signal?

I understand Sonos is currently sending the audio signal to speakers as digital signal over IP, before converting it to analogue, right?But why not sending it as analogue radio signal, much like radio, or those old wireless landline phones? This could reduce latency?I'm probably missing something, but just thought it'd be interesting to address this.

2
K
9 days ago
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LarryBassettContributor I
asked in Speakers

how do I change the setting for my system?

I have new access for my Wi-Fi and need to change how Sonos finds it

1
Airgetlam
2 months ago
P
PapitreContributor I
asked in Speakers

sonos play

Why not Sonos play in Spanish ?

2
Stanley_4
1 month ago
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Hammer32Contributor I
asked in Speakers

Room with a Beam drops out of Group on it's own.

I’ve got two rooms with a single Sonos OneSL each.  The third room had two Sonos OneSLs in a stereo pair.  All the speakers are wired to ethernet.  Grouping the rooms worked flawlessly.I recently added a tv and a Beam to the third room.  The Beam is paired with the two Sonos OneSLs.  The beam was not initially wired to ethernet.  When this third room is put into a group, music will play throughout the building, but after some random amount of time the third room drops out of the group and will be listed in the Sonos app separately from the group.For the first week or two the Beam was not wired to ethernet, so I wired it up hoping to resolve this issue.  After about a month, the issue repeats each time I group the third room with another room.

2
S
4 months ago
S
Sassa145Contributor I
posted in Speakers

sl one ne se connect plus

Sl one n arrive plus se connecter à mon compte merci de votre aide Moderator edit:Google Translate- Sl one can no longer connect to my account thank you for your help

1
Corry P
3 months ago
Pedro Castro
Pedro CastroContributor I
asked in Speakers

problema con el voltaje de lima peru

Buenos días compre un sonos era 100 en New York yo soy de lima peru aquí el voltaje de la corriente es 220 voltios mi pregunta lo puedo conectar?

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Airgetlam
7 months ago
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RaulyyaestaContributor II
asked in Speakers

barra arc

Por qué no se compaginan mi nueva barra arc con mis altavoces One sl?ayuda por favor

1
Jamie A
1 year ago
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robbgreenContributor I
asked in Speakers

play 3

Can you hook external speakers to a Sonos Play 3?

1
Ken_Griffiths
4 months ago
E
Electronman1Contributor I
asked in Speakers

speakers

how many sonos ones can be added to a wifi system?

2
Stanley_4
6 months ago
J
jmkingsbury
posted in Speakers

Sonos not showing up on Sonos App - Madness

For about the sixth time this week the Sonos system has become invisible to the Sonos app - on Desktop (and occasionally on the Android App). However Spotify detects the device. On occasion Spotify cannot detect the device but the Sonos App can…..Madness….I have set fixed IP addresses for the Sonos devices as previously suggested. Rebooted router (ASUS  Restarted Devicesetc etcI can’t keep doing this ad infinitum….. 

1
Airgetlam
6 months ago
D
damike84Contributor I
posted in Speakers

is sonos still up to date at all?

I’m having 2 Play 5 Gen 2 and 1 One SL - that makes 4.4W + 3.4W = 7.8WLast week I bought a brother WLAN printer → 0.5W if deep sleep - but wakes up on WLAN - anyhow …So i bought some wireless plugs (0.2 W) and turn Sonos off if not needed …But now I loose always my group - Sonos doesn’t find a solution for 10 years: So: Sonos is consuming lots of idle power and is not willing to support power cycles. End of Sonos? 

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Airgetlam
1 year ago
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CarleenkramerContributor I
asked in Speakers

speakers

I upgraded my eero system to an eero 6 mesh system that I need to use to get music through my old, brick building.  I have 9 Sonos speakers 7 are all playing one thing, 2 won’t play - or if they play it shuts the others off.  They all used to work together - now they do not.Suggestions?  I’ve tried everything!

3
Jamie A
5 months ago
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Daniel1969Contributor I
asked in Speakers

help me to connect all and make 3 groups

I managed somehow to connect1 Five, but not the other one. I can not add products. Function does not react tompressing

1
buzz
1 year ago
E
Electric Dog KCContributor I
asked in Speakers

volume control

Can you separately control volume of each speaker in same room.?Arc → eras → sub

1
Airgetlam
3 months ago
H
HumaneerContributor I
asked in Speakers

syncing issues out of wifi

can I sync play five sonos with films on a headphone jack to jack cable from imac whilst not in wifi

1
Airgetlam
10 months ago
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Stanby2712Contributor I
asked in Speakers

Adding to my system

I have a Sonos soundbar on my Panasonic smart tv plus a pair of 1speakers(I think!) in the same room and a pair in a second room.I want to add a soundbar plus speakers to a second tv in a different room. Can I do this via my existing system or does it have to be separate?Apologies for the rather dumb question but I’m totally clueless about anything tech.Regards and thanks in advance 

1
Mr. T
5 months ago
F
FillePContributor I
asked in Speakers

Produkter försvinner vid stream

Hallå hallå,flyttade nyligen och fick ny router i bostaden. Har en One och Beam som verkar störa ut varandra när jag streamar musik. Båda är installerade på nätverket men när jag börjar spela musik i den ena högtalaren försvinner den andra i listan och jag kan inte parkoppla. Någon som upplevt samma och har lösning på problemet?  Moderator edit:Google Translate- Hello Hello,recently moved and got a new router in the home.Have a One and Beam that seem to interfere with each other when I stream music.Both are installed on the network but when I start playing music on one speaker the other disappears from the list and I can't pair.Anyone experienced the same and have a solution to the problem?

3
Jamie A
4 months ago
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