Speakers

Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,210 Topics
  • 30,401 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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3210 Topics

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sbm70Contributor I
asked in Speakers

Can't adjust Line In Delay setting on Era 100s

Hey all -  Just got my Era 100s and working on setting two up as a stereo pair. I have the line in adapter connected to one and am attempting to adjust the delay setting from 2000ms to 75ms in the Sonos app, but when I choose 75ms, the checkmark just jumps back to 2000ms. I’ve deleted and re-installed the app, power cycled the speakers, adjusted the source level setting, nothing seems to make a difference. 

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Corry P
8 months ago
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Denox78Trending Lyricist I
asked in Speakers

Pair of Sonos Five connected to my TV ?

Hey everyone,I’m planning to buy a pair of Sonos Five that I will dedicate to music only.I want to connect both speakers to my TV but how is it possible with only 1 jack 3.5mm port on my TV ?I’ve also read on the forum that these speakers are not meant to be connected to a TV as it can cause some delays. Is it a big issue in my case ? I will listen DJ sets from YouTube mainly, will it be noticeable ? Will the sound quality be affected ?I do not want to buy a Sonos soundbar as I already have a Samsung one connected to this TV that I dedicate only for moviesI was thinking of a solution but I don’t know if it’s a good one : Buying a Sonos AMP that I will use to connect my TV through arc and Sonos Five speakers through wifi ? Is it possible ? (it might be a very expensive solution tho… if it’s working) Thanks for your help 

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N
8 months ago
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xyandsoonContributor I
asked in Speakers

china support@sonos.com does not work for nearly two months

I’m in China.My Roam broken but still in Warranty period，So I return it to the manufacturer for exchange according to the instructions on the 400 phone number，but nobody connect me, So I ask express delivery company help to contact, and support replied my email and asked me to wait at 19th.Jul。Today is 23th.Aug, I have sent a lot emails to ask support to reply, but no answer, so I call 400 Complaints Hotline, Shorkingly 400 ask me to sent email to suppoty!The same person I have contacted many times! Endless loop！！！support will never reply email, nor leave any phone number!I don’t know how to deal with, my child really miss his Sonos, but it seems never will come back.Can any other colleagues help me contact support?THANKS A LOT Moderator Note: Modified in accordance with the Community Code of Conduct.

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X
8 months ago
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lgoodmanContributor I
asked in Speakers

Play 1 and Play 3 will not reset.

The spouse uninstalled and installed the Sonos and during that process the upgrade to S2 happened and I did not want that to happen.  GRRRRR   As my play 5 is not compatiable.  So, I’ve moved on from that situation/frustration and have decided to continue to use S2 instead of S1 after resetting most of my speaker/sub/boost (which is a lot) and trying to downgrade back to S1.  This is where the frustration turns to Sonos!  This should not be that difficult.  On the to problem:In my effort to rebuild my Sonos environments/rooms in S2 there are two speakers that were working just the day before the spouse unknowingly updated everything to S2 that will not connect to my S2.  The reason they are not connecting is because they will not reset…. I follow the steps as I did with the numerous other speakers; however, these two will not turn to flashing green - I still tried to add them anyway and S2 does pick them up and goes through the step to add them only to have a hard stop at the speaker s

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buzz
8 months ago
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Eric DupuyContributor I
asked in Speakers

how to fix Sonos 1 SL on the ceiling ?

I consider to buy Sonos 1 sl to set up a multi room system in my Appartement.i want to fix the Sonos on the ceiling. Do you now if the “standard”wall support are ok for this of so I need to buy special support ?  Thanks 

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Stanley_4
8 months ago
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Clip2Enthusiast I
asked in Speakers

Connecting Sonos sub to Yamaha amp and wired speakers

I tried a search but couldn’t quite get what I was looking for, so quick question if I may. I have house full of Sonos gear (Arc, 4xPlay1’s, Play 3, Gen3 sub, 2xRoams, and a new Port), however I also have a Yamaha amp, turntable (with external pre-amp) and two wired speakers. I’d like to be able to connect that system to the Sonos sub. Is this possible using the Port. I just can’t get my head around if / how it could work. I’m happy to connect the turntable to the Port if that works somehow.

3
buzz
8 months ago
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zorvekContributor II
posted in Speakers

Moves Playing in Stereo over Bluetooth

I purchased two Moves with the intent of creating a stereo pair of portable speakers. Fine on WiFi. Bluetooth is a whole different story. I should have paid closer attention to the specifications - specifically the FAQ. The whole point of getting two Moves was to take my music outside and on the road where there is no WiFi. I am very disappointed in Sonos at the moment. There is an old guideline in product design/development: if you can’t do something fully and completely to what the average customer will expect, don’t do it until you can. To the Sonos engineers and product management folks: engineering a pair of speakers to work as a stereo pair over bluetooth is very possible and has been accomplished many times. I have a pair of very high quality JBL Flip4s which work nicely in stereo mode while connected to my phone in Bluetooth mode. They do this by pairing the streaming device to one of the speakers and then connecting the two speakers to each other so that the one drives the oth

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buzz
8 months ago
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RobertPaulContributor I
posted in Speakers

Factory reset--Can I just reset one when changing wifi

I have 8 Sonos products all first generation (Play1,Play 3,Play 5, Connect  etc)  as well as one Sonos 1 speaker. I use a Sonos 1 Controller and am satisfied. My Sonos 1 was reconfigured so I can use my Sonos 1 Controller.  My wifi was recently changed and my question is: If I factory reset all my speakers except for the Sonos 1, when I get connected to the new wifi can I then add the Sonos 1 without having to factory reset it. I ask this because I think if I factory reset the Sonos 1 it will revert back to it’s original configuration (which will not work with my Sonos 1 Controller. Please advise.

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8 months ago
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PstrohsContributor I
asked in Speakers

Can Port be disabled to maintain analog signal

Hi,I currently have a Rega Planar 3, Rega MK5, integrated amp, and Polk R200s. I am looking at the Port so I can connect to other Sonos speakers in my house. However, if I don't want to connect to the other Sonos speakers, is it possible to disable the Sonos Port and have the analog signal maintained to my Polks? 

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buzz
9 months ago
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pjwinstallsContributor I
asked in Speakers

issue with era 100 not playing until pause/play. help

I recently installed several era 100 units for a client.   They are all connected to Alexa.  50% of the time when I tell Alexa to play something on a era100, I can see in the Sonos app the music change and start playing but I have no sound.   I have to press pause, play in the Sonos app for it to have sound.    It’s doing this on all the era100 units.    Any ideas?   Never encountered this before.  

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P
9 months ago
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deano1xAvid Contributor I
posted in Speakers

Does a Sonos one stereo pair have deeper bass than a single Sonos era 100?

Sometime in the future, I am contemplating either getting a Sonos One SL to pair with my Sonos One - or a single Sonos Era 100. See question above.

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Ken_Griffiths
9 months ago
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paddovoContributor I
asked in Speakers

Is there anywhere I can buy Sonos Play:1 in white color there days?

Hi guys,I´ve been searching internet for almost a year now and I still can´t find anyone who sells the-best-for-my-daughter´s-room speaker, which I believe to be Play:1. I don´t expect it to be new of course, fairly used and treated will do. Can you point me to a right direction or maybe you sell one yourself?I live in Czech Republic (Czechia now).Let me know, thanks!JJ

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106rallye
9 months ago
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Steve251Avid Contributor III
posted in Speakers

Spatial or not spatial

So I have had my Era 300 since about April and intially I took a 3 month trial of Amazon musicWas not impressed in the method of finding and identifying Spatial music which is done through the Sonos app. Now that trial has finished I have taken a 2 month trial on Apple musicUnlike Amazon Music there does not appear to be a way of identifying which albums are in Dolby Atmos.Am I missing something. I really was looking forward to this experience and although I love the sound of the Era 300 I find it difficult to find Dolby Atmost music. Am I? Am I missing something?

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9 months ago
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RJHUnsatisfiedContributor I
posted in Speakers

Sonos is CRAP!

Why is Sonos such a piece of * system now. I have owes Sonos speakers for several years.  In the beginning it was an easy simple set-up and the system was reliable!  Every time I plugged in my speakers they were recognized and connected instantaneously.  Last year I purchased two more SL speakers to go along with my S1 speakers.  They worked fine last summer.  Now I cannot connect at all to amy of my speakers.  The app tells me that it can not find product or I need to unplug the speaker or I need to reset my WiFi router.  Hours upon hours spent to reconnect the same speakers I have been using for years?  How could this be - what is so difficult about connecting a speaker to WiFi.  How many damn times do I need to unplug my router in order to get these stupid things to work?Sonos has become just like every other Technology company.  Keep creating more products and keep changing technology in order to earn as much profit as possible!  It is disgusting.  In the beginning they just had a

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9 months ago
Multiculti
MulticultiContributor I
posted in Speakers

Lost BBC on Sonos after upgrading to TuneIn Premium. Rescue?

(8/1/23) So I took an offer -for Sonos subscribers- for a 3 month trial of TuneIn Premium. Just by going to services and adding the new Sonos API for TuneIn. There are currently two Tunein API’s I am obviously referring to the one titled “Tunein (New)”.One thing I like about the new Tune API for Sonos is the log in access that has all my favorites (and family favorites) by folder -yes we do listen to a lot of international and niche radio, alt, indie, etc.The bad part (and pain point) as I let Tunein know via Twitter (or X) DM, is that none of the BBC radio stations were working on their Sonos API, including my daily favorite BBC6 “6 Music”. When I was re-adding my Sonos favorites through the Tunein (New) API I made the (so regretful) error of removing BBC6 (the one with the old Tunein API) and guess what? BBC 6 now does not work on old or new Tunein APIs! ...only via airplay (or chromecast) which to me defeats the point, deplete’s phone battery and add little steps plus possible inter

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Corry P
9 months ago
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Andre WilleyContributor II
asked in Speakers

Speaker Firmware rollback to June release (Play:1)

We have an older Sonos Play:1 speaker that I bought for my wife a few years ago, which she uses to play her music (MP3s converted from her CDs) from the SD Card of her Android phone. This has always been our only use for this device, with no interest in streaming services beyond occasional linear radio station listening.We disabled Android app updates via the Play Store a couple of months ago in order to block Sonos's stated intent to deliberately break our purchased product by preventing local file playback, and this seemed to be working fine until fairly recently.What I think has happened is the firmware in the speaker itself has somehow been updated, the result being that all of our phones are now insisting that we need to also update the apps before it will continue - which of course is the last thing we want to do!Web browser interface status report for the Play:1 speaker shows:SoftwareVersion 74.0-43110BuildType releaseSWGen 2SoftwareDate 2023-07-11 16:10:46.995094MinCompatibleVe

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K
9 months ago
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Johnas64240Contributor I
asked in Speakers

Pro-Ject Debut Carbon EVO

Is the Pro-Ject Debut Carbon EVO compatible with Sonos 5Is the Pro-Ject Debut Carbon EVO better than the Sonos Pro-ject Debut carbon ?

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J
9 months ago
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Edwardsimpson77Contributor I
asked in Speakers

connection problems

I’ve recently changed broadband from sky to community broadband and I’m having difficulty connecting my speakers to the network,can anyone advise?

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9 months ago
JuliaGosh
JuliaGoshContributor I
asked in Speakers

How do I connect my Sonos to a new wifi network?

We just got a new wifi setup, with a new network name. I opened the app on my iPhone and followed the “let’s fix this” instructions per https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network?language=en_US .. I picked one device to reconnect (a Sonos One), pressed the button per instructions, allowed my phone to connect to a “SONOS” wi-fi network, per instructions, and… Nothing. My phone says “can’t connect to network SONOS” or something to that effect.My Sonos setup is already messed up because of a PC reconfiguration, and now my speakers are utterly unusable.

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JuliaGosh
9 months ago
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Too much techAvid Contributor I
asked in Speakers

IKEA Symfonisk Lamps Gen 2, optimal distance from wall?

I have just bought nice tall and deep bedside tables for the lamps (the lamps sound much better on these rigid wooden cabinets than the previous flimsy metal ones). I am considering permanently fixing them to the tables, so there is no chance to accidentally knock them off. I just wondered it there was an optimal distance to place them from the wall. I appreciate the sound is modified / enhanced by setting them up with truetone, but if I position them correctly in the first place, sound should be even better. Thanks

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T
9 months ago
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Justin_21Trending Lyricist I
posted in Speakers

Era 300 network failures, SonosNet comparisons. Why are we taking a step back… and paying more.

As a loyal Sonos consumer, beta tester and unofficial sales rep over the last 15 years, I have maintained that SonosNet had been, until now, one of the top reasons I recommend the brand. In a world full of poor ISP routers, mesh networks, and increased messy wifi poloution, having a dedicated music network has proven time and time gain to be an incredible, reliable and unique consumer rewarding technology. With the introduction of the Eras I got excited to rotate in some new upgrades. First in the door was a couple Era 300s. First step was to start some side by side comparisons. Play ones in the bathrooms first.  In bathroom #1 the first era wouldn’t stay available in the app, so on to era 300 #2 in bathroom #1, same issue. It was strange as the One has worked no problem in there for years. I took the usual trouble shooting step and nothing helped. On the bathroom #2 which also has had and One in it for years without issues. Same problem Era 300s won’t stay available in app and then go

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C
9 months ago
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j_rocContributor I
posted in Speakers

Ability to Add Sonos Roam to Multiple Sonos WiFi Systems?

Is it possible to add a Sonos Roam to multiple Sonos WiFi systems?I recently purchased a Roam and took it with me on a road trip. My in-laws have a Sonos system and I wanted to add my Roam to their system so I could get all of the benefits of using Roam over WiFi instead of Bluetooth. However, the only way I could get the Roam to connect to their system was to reset it to factory and set up the Roam as a new speaker in their Sonos system. When I came home I had to repeat the process by resetting to factory and adding it back to my Sonos system.The feature I’d love to see is the ability to add a Roam to a second Sonos system over WiFi without having to remove it from an existing Sonos system. Ideally, after initial setup, the switch between Sonos systems would be done automatically based upon the connected WiFi network.

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buzz
9 months ago
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MouettesAvid Contributor I
asked in Speakers

sonos speaker not working

I have just moved into a house that has some sonos speakers in the ceiling hard wired to a legacy amp. we have got them up and running using the S1 app but after a while realised one of the pair is playing very softly and tinny. I have swapped cables at the amp end and there is no change so assume it is to do with the speaker. the wiring to that looks on so what might the issue be?

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buzz
9 months ago
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canezmdContributor II
asked in Speakers

When will roam battery replacement be offered?

I have about 20 Sonos speakers in my house, so I’m very into the ecosystem… the roam makes me want to never buy another Sonos product.  My roam lasted about a year… just out of warranty… when the battery died. It’s now a paper weight. I refuse to drop another $180 for a product that will last about a year and then it goes in the trash.  This is a widespread, well known issue. It’s unfathomable that Sonos doesn’t offer either a battery replacement service or a discontinued whole unit replacement.  Either offer the service or ripping everyone off by selling the roam. 

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A
9 months ago
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jonahpContributor I
asked in Speakers

Sonos five stereo placement above ear level

I have a new pair of Sonos five’s that I will be using in a large kitchen with vaulted ceiling. I was originally going to go with in wall speakers with a sonos amp, but I promised my wife I’d try not to cut the walls if possible. The only good place to put them is on top of the kitchen cabinets on either side of the stove. I’m assuming a vertical placement would be best for stereo imaging. My other decision is whether to use the flexson wall mounts to angle them down a bit or to simply mount them on top of the cabinets facing forward. Does it matter or can the built in room correction fix it? I have an old play:5 up there to see how it will work and it sounds OK, but a bit muddy.  

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J
9 months ago
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