Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,237 Topics
  • 6,934 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1237 Topics

A
aoskisContributor II
asked in Portable speakers

Quiet Sonos Roam popping sound?

My Sonos Roam is making a quiet clicking sound shortly after any media stops playing. This started after it went into sleep mode last night while I was out. I came home & plugged it in, only to hear somewhat faint popping sounds from the drivers about 3 seconds after any sound is played, even the sounds from using the physical buttons. I restarted the speaker & the problem persists. I had plugged in the speaker at some point and as I was plugging it in, the drivers made the same quiet popping sounds for a few seconds. After powering it off the speaker for the night, I am certain I kept hearing slight pops from the speaker even though it was off (whenever I put it near my ear). I'm sort of scared to power it on, as I don't want to damage the speaker or let it bug out and play loud harsh noise as some people say it's done. My unti is a replacement unit from circa February 2022 when my original speaker made rattling noises. I was planning on buying a Sonos Era 100 but with problem

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Corry P
5 months ago
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dtmsContributor I
asked in Portable speakers

Registered Sonos product missing from account System list.

Registered Sonos Roam absent from system list. Unable to locate missing Roam. Why would my registered product be missing from account?

6
D
5 months ago
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LubaContributor I
asked in Portable speakers

AirPlay 2 problem and Sonos roam.

Hey all, I recently acquired a Sonos Roam speaker that I want to share between my smartphone (iPhone 14) and my wife's smartphone (iPhone 13).The 2 smartphones are up to date as far as iOS is concerned.The Sonos application is installed on the iPhone 14 to install the device and control it. When I want to stream music in AirPlay 2 from the iPhone 14, it works fine.When I want to do the same thing from iPhone 13, I get the message "unable to connect to Sonos Roam". The most surprising thing is that the error message is immediate, as if there were a setting on the iPhone that forbade AirPlay 2!!!! What's the problem??? As for the Bluetooth connection, it works perfectly on both iPhones.It even seems to me that the Bluetooth connection is more stable than the one with AirPlay 2!When the AirPlay connection is lost, the Sonos Roam is unable to recover it. You have to switch it off, then on again, and re-establish the connection from the iPhone. Many thanks,

3
L
5 months ago
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Jen005Contributor I
asked in Portable speakers

Connecting to the music on a Sony Walkman

Can someone tell me in plain english step by step how to connect to the music stored on a Sony Walkman with Sonos Roam? In other words I want to play the music stored on the hard disk of the Walkman?

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Corry P
5 months ago
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cappedupContributor I
posted in Portable speakers

sonos move, no lights, no charge, nothing

Move bought about 8 months ago has stopped doing anything.  Wont charge with ring, no lights through usb.  Cant read a voltage at the two pins on the ring.  Pushing and holding reset buttons doesn’t do anything.  It’s effectively bricked.  Anything I can do?

2
C
5 months ago
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Arock42Contributor I
asked in Portable speakers

Sonos roam Bluetooth playback issues

My phone connects to my roam over Bluetooth, but no audio plays from the speaker. I have tried forgetting the device and re-pairing the devices, but the same issue persists. The roam works fine over WiFi on my home Sonos network, but the Bluetooth functionality is useless?

3
D
4 months ago
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AlsetconContributor I
asked in Portable speakers

Sonos Move - Battery Depleted

I have many Sonos products including the Move and the Move ring charger.  Just noticed the lights blinking red while sitting in the charger. Tried to plug it in and gives me the orange blinking I'm charging lights.The app says, "battery depleted." Please help!I'm afraid this thing is dead.

1
G
5 months ago
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gruserContributor I
posted in Portable speakers

Roam & Roam SL stereo pair: auto power down at different times

Hello,As the title says, my Roam takes much longer to auto power down vs my Roam SL. Mic is enabled on the Roam.Is this a bug ? Wifi power save & battery saver both enabled for the stereo pair.I’d much rather they power down at the same time as the roam runs out of battery much quicker than the Roam SL.Thanks in advance.

3
Corry P
5 months ago
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musiclover99Contributor I
asked in Portable speakers

adding a portable speaker to amp system

i have 2 amp which are each connected to 4 in-ceiling speakers in 2 different rooms and I love having music as I move from room to room.  I would also like to enjoy the same music on a separate floor, without installing ‘in ceiling’ speakers.  Is there a way to do this?

6
M
5 months ago
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RDabbsContributor I
posted in Portable speakers

Sonos Move error 1 when trying to update on Netgear Orbi wireless

My Move would not update.  It’s on the S2 version and out of the blue it quit working.  Per the directions in the app, I tried to downgrade to S1 to apply the update hoping I could then add it back to the S2 version - that also gave me an error that the unit could not be downgraded.  I had given up on the unit assuming it was just not going to update.  THEN, weeks later, when I was checking some security setting in my Orbi app, I saw that the Sonos Move was showing as “blocked.”  After unblocking it, the update worked.  I don’t know how or why it ended up as blocked in the Orbi system.  Anyway, I hope this helps someone else.

1
Corry P
5 months ago
N
NMaqContributor II
asked in Portable speakers

Sonos Move 2 compatibility with video projector

Hello, I have a video projector (Optoma UHD38) connected by an HDMI cable to my internet box (Freebox Revolution). I would like to be able to broadcast the sound coming from the video projector directly to the Sonos Move 2. Do you know if this is possible? Is there a solution using the bluetooth option on the Sonos Move 2 by chance? I am open to all types of configurations and solutions that would allow me to do this. Thank you in advance for your help Nicolas. PS : and below a rear view of my Optoma UHD38  

3
N
5 months ago
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Zach11387Contributor I
asked in Portable speakers

move 2 pairing

What products can you pair with the move 2? Any subs?

1
G
5 months ago
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jmkingsbury
posted in Portable speakers

Schrödinger's Sonos

So I've wired in one of my Symfonisk speakers and this seems to have solved the issue of the speakers dropping out of the system (and disappearing on the Sonos App - but not the Spotify App??)However my Sonos Roam, on a fixed IP keeps dropping in and out, and doesn't always appear on the Sonos App. However it DOES respond to Alexa voice commands...

7
J
3 months ago
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mpasquarContributor I
asked in Portable speakers

Melted Move charge and charger contacts

Surely this is not to be expected?  My Move will no longer charge.  Anyone else? 

12
Sotiris C.
6 months ago
BobP
BobPAvid Contributor I
posted in Portable speakers

alarm volume of grouped-in room

Finally got the RH speaker in a Roam stereo pair to come on with the LH one on alarm but now the volume is the same as the primary alarm volume whereas before it was the previously set volume for all grouped speakers. Anyone know a workaround for this?

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Ken_Griffiths
4 months ago
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coatesd72Contributor I
posted in Portable speakers

change of router but cant connect Play 3

I have a new router so I need to change my Sonos with the new network name and password. I try the Sonos app to connect to the Sonos device, assume it is through Bluetooth but can not find device.My Sonos works through wireless but to try to connect I connect the Sonos and the new router . Doing this the Sonos works but I want it to work wirelessly. Still connected I go into settings to look for WiFi setup but asks me to login but when I try it says incorrect even after changing password. The app mentions an email account that's starts with an s and the asterisks, I know nothing about this account.I have done this before when I had a new router and can't remember having problems. If I go back to my old router it works ok Thanks  I 

7
C
6 months ago
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il gattoContributor II
posted in Portable speakers

Accoppiare due sonos move 2

Se accoppio due move 2 e uno di loro è collegato tramite line in alla tv, il suono esce da entrambi gli speaker....????? Grazie 

3
Airgetlam
6 months ago
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UniqueusernamepizzleContributor I
asked in Portable speakers

Sonos Roam - led status - meaning?

Has anyone experienced a solid red status light (to0 led) and flashing red battery light (bottom led)?I have read the info pertaining to what colour means what but the combination above is not covered, I have tried soft and hard resets to no avail. The speaker will not ‘reboot’ or enter into set up mode. I will connect it to power to see if the battery has run so low that it has upset the delicate piece of electronics. This is the second time I have had a strange combination of lights and tech support talked me through some troubleshooting not on the website although I am not sure 100% that they knew what the issue was and it was resolved by coincidence and trial and error. Has anyone else had this issue? The lights are definitely red. Not orange. Could be a hardware fault? Is the unit faulty. Not been happy with the speaker’s reliability in all. Sounds great but is problematic in connecting to multiple phones using simple Bluetooth. What must us be so complicated!

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U
6 months ago
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Oz1987Contributor I
asked in Portable speakers

Sonos Move white light not on

My Sonos move speaker doesn’t appear to be charging. There is no white light bar on. The only white light on top is the speaker symbol. How can I get my speaker back up and running. 

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Airgetlam
6 months ago
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dpcookTrending Lyricist I
posted in Portable speakers

Dead Sonos Roam

I have a Sonos Roam that just stopped working. I bought it in April, 2022 so it is about a year and a half old.Symptoms:Over the past weeks, it has not charged fully on the charging pad. I know it is the Roam and not the pad because I have two Roams and two pads. Swapped them and the other Roam did not have a problem charging. It would charge to 100% if I plugged into the USB-C port. Two days ago, it was dead. Not charging on the pad. When I plug power into the USB port, the red charging light stays on continuously. Actually for over 24 hours at this point. Pressing the button on the back of the speaker does nothing. It doesn’t turn on. It does not try to connect to blue tooth. It has no effect on the red charging light.I’m guessing the battery died and am wondering if there is a fix-it kit much like with the Move. Before I try to take it apart I figured I should talk to the experts…cheers,dan

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buzz
6 months ago
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Dino26Contributor I
asked in Portable speakers

hotel stay with a Move

So I am away in Dubai, hotel wifi uses a Username & Password, the Sonos app only asking for a Password so not allowing me to connect, any help / ideas for me please?

6
Airgetlam
4 months ago
S
SpivRTrending Lyricist I
asked in Portable speakers

Trigger Bluetooth pairing of Move Gen 2 from Sonos app?

Is it possible to use the Sonos app to trigger a Sonos Move to enter BLE pairing mode instead of pushing the physical pairing button on the back?

1
Mr. T
6 months ago
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michelenicolisAvid Contributor I
asked in Portable speakers

MOVE 2 - SURROUND

Hi all, one question please…At the moment I have 1 ERA 300 and Beam 2. Given that I don't have the possibility of using 2 ERA 300s as surround because I don't have power sockets behind the sofa, so I was thinking of buying 2 MOVE2s.Can they be used as surround sound?thanks a lot.Michele

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ratty
6 months ago
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simonjakiriblasContributor I
asked in Portable speakers

Sonos Roam on 2.4GHz or 5GHz Wifi Network and on Samsung Galaxy 5G Mobile Wi-Fi SCR01

Hi guys,  Just wondering if the Sonos Roam can work both on the 2.4 GHz and 5 GHz Wifi network?, I tried it on the 2.4 GHz and it’s working, then I transitioned to the 5 GHz and it’s not working. Any better alternatives or can it also work if you set up a Mobile hotspot on your device? I can also use a Wifi device, (Samsung) Galaxy 5G Mobile Wi-Fi SCR01 specifically if outdoors, would that work? 

1
buzz
6 months ago
A
amadersContributor I
asked in Portable speakers

Sonos Move flashing red light bluetooth light

Wondering if any suggestions for this new to me problem. Sonos Move is fully charged, white light, and connected to wifi. However when I press the bluetooth connection button the light flashes red for a number of seconds and then returns to white light. I do not seem to be able to connect to bluetooth. I have updated the Sonos software and rebooted it. Any other suggestions for resolution?

1
Ken_Griffiths
6 months ago
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