Skip to main content
Avid Contributor III
May 19, 2024
Question

SONOS Roam not pairing via 'audio chimes'

I have the new SONOS app with latest update and firmware.

Tried to pair a SONOS Roam over a couple of days and, whilst the system does recognise it, it does not pair via the audio chimes.  

The app requests a PIN from the base of the Roam which did work.

I regularly move the Roam between two different locations (it is called the “Roam” after all) and have to factory reset it each time and re-pair.  

Please fix.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Trending Lyricist I
May 19, 2024

The app update broke the grouping capabilities for the Sonos Roam. Waiting for an update.

cmackayAuthor
Avid Contributor III
May 19, 2024

Thank you.  If I note it here they say they are reading each and every post so I wanted to add my voice and issue in the hope it helps.

cmackayAuthor
Avid Contributor III
May 19, 2024

Plus this is about PAIRING the Roam, not grouping.