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Question

SONOS Roam not pairing via 'audio chimes'

  • May 19, 2024
  • 3 replies
  • 96 views
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I have the new SONOS app with latest update and firmware.

Tried to pair a SONOS Roam over a couple of days and, whilst the system does recognise it, it does not pair via the audio chimes.  

The app requests a PIN from the base of the Roam which did work.

I regularly move the Roam between two different locations (it is called the “Roam” after all) and have to factory reset it each time and re-pair.  

Please fix.

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3 replies

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  • sdigre
  • Trending Lyricist I
  • May 19, 2024

The app update broke the grouping capabilities for the Sonos Roam. Waiting for an update.

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  • cmackay
  • Author
  • Avid Contributor III
  • May 19, 2024

Thank you.  If I note it here they say they are reading each and every post so I wanted to add my voice and issue in the hope it helps.

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  • cmackay
  • Author
  • Avid Contributor III
  • May 19, 2024

Plus this is about PAIRING the Roam, not grouping.

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