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Life with Sonos

Life with Sonos. How do you get the most out of your Sonos system? Got any Sonos tips to share?

31477 Topics

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topiloufContributor I
posted in Home theater

Lost surround and sub ( after update ?)

Hi I don’t know if my issue is related to the 14.6 update but I noticed today that I had no sound from my surround (play 3) and my sub (Gen 2), only the Arc is working They are still present in the app under the my System view but now sound which every sourcesWhen I reboot each of them, the sound comes back temporary, but when I switch to another source or audio format, thé Sound disappears again. Tried several times, same behaviorThanks for your help 

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45 minutes ago
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JohnG666Enthusiast II
asked in Music services and sources

Planet Rock unable to play unless select again from My Sonos stations

I have the proper Planet Rock plugin (or whatever it is called!) for Sonos and it seems to work every time on my Roam, but on the lounge speakers, if I don’t play it for a day or so, when I then press play on the Lounge it is never able to play - it comes back with “can’t find Planet Rock station” or something like that.I then have to re-select it from my radio stations on My Sonos and then it plays fine. It does the same thing no matter which app I use - I have it on an iPad Pro and on an Android phone. They both have the same issue. 

3
J
3 hours ago
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loveydoveyContributor I
posted in Music services and sources

Playback Speed for Podcasts

I use PocketCast to listen to podcasts. On the PocketCast app I set playback speed to 2x. But when I connect it to Sonos it only plays back at regular speed. How can I make the Sonos play it back at a faster speed?

17
R
6 hours ago
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zylstraContributor I
asked in Controllers & software

View disliked song?

I was listening to LiveXLive on Sonos and unwittingly clicked the dislike 🛇 icon (as shown in the screenshot below) even though I liked the song.  The station immediately began playing another song.  How can I see what the initial song was?  And how can I reverse my vote from dislike to like for that initial song? For that matter can I see all the songs I have liked (or “hearted”)? Regards,Roel  

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Z
7 hours ago
gburlingame
gburlingameContributor I
posted in Home theater

SUB gets out of sync after update to 14.6 - bass is delayed making it sound like reverb

After upgrading to release 14.6, I’ve noticed that the SUB frequently gets out of sync (lags) relative to the ARC.  When this happens the SUB can sound like reverb - it really degrades the sound experience quite a bit.  Removing the SUB and then adding it back in does not seem to remedy the problem -- the only thing I have found that clears this state is power cycling the ARC.

13
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9 hours ago
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MikeiContributor I
asked in Music services and sources

Sirius XM The bridge not playing anymore

Why does it say it's no longer available? 

11
J
16 hours ago
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MikeInMaineContributor I
asked in Home theater

Arc TV sound cuts in and out.

Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. Samsung Q80R tv.  The sound from the tv will play for around 5 seconds and then cut out for around 1 second, play for 5, out for 1, on and on.  I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM and DD+ and switched between different apps on the tv. The sonos app shows that I am getting an atmos signal  Was running a beam with the Play:1’s (but no sub) before just fine. Not sure what I should try next. Thank you,mike

737
Ken_Griffiths
18 hours ago
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DMC17Contributor I
posted in Home theater

Dolby Atmos causing audio on Arc to "pop" then cuts out

I purchased a Sony KD85X91J in July equipped with eARC so I could listen to content from my Apple TV 4K in Dolby Atmos. The problem I have is whenever I play Atmos content (and ONLY Atmos content). Every so often the Arc has a quick popping sound followed by the Arc losing audio until I back out of the Atmos content I was watching. When I back out I can start the content again in Atmos and it will work for a while until the pop and audio cut out happens again. I have a 5.1 setup with the Arc, 2 One SL’s and a Gen 3 sub. The bass and surrounds still play audio after the cut out. Only the Arc is affected. The HDMI cables i am using are both rated to handle Atmos content. Link to the cables being used is below. https://www.amazon.com/gp/product/B07S1CGQ9Z/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 Is there a fix for this issue? It’s very frustrating investing into a system that cannot deliver what it advertises and I’m hoping theres something I’m missing that will easily solve th

47
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19 hours ago
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eric.domondContributor II
posted in Controllers & software

Sonos S2 In-app Ads

Maybe I'm the only one who feels this way (I’m not), but the way I'm marketed to in the Sonos S2 app feels thirsty and crass. Most companies allow their users to opt out of marketing communications because that decision should really be up to the users.And before anyone suggests App Preferences > Allow Pop-up Messages, it's more than just disabling pop-up ads. The little blue badge that appears over the Inbox icon and also over the My Sonos tab icon in the app tray preys on the learned behaviour that notification badges are calls-to-action and get many users to try to figure out how to make them go away. Users are forced to view these ads in order to clear the badge. It's manipulative and encourages the notification anxiety/addiction problems that most ethical app developers are finally starting to move away from.It's especially crass because I have literally paid for your products already, so putting self-promoting ads in an app that only works if I/someone gave you money for somet

6
Airgetlam
20 hours ago
bockersjv
bockersjvSenior Virtuoso
asked in Controllers & software

Sonos Update 14’8

Any info on what the fixes are for this?  I want to play my Moves outside but not if it means resets and frustrations once the battery passes 50%  

11
Airgetlam
20 hours ago
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tomycContributor I
posted in Music services and sources

Hi Res lossless 24bit 192khz to sonos five via Line in jackplug

I would like to know if this is a good solution to play hi res files (24bit 192khz) on a sonos five stereo system.As far as I know and read in div. threads in this forum it is not possible to stream Apple Hi-Res lossless via the Sonos app (only AAC 256).  Amazon Music Ultra HD or Quobuz/ Tidal is limited to 24bit 48khz.Streaming from Apple Devices via Airplay is also limited to lossless (16bit 44khz).That's why I thought about the following:Usage of my Apple Devices (Mac or iPad) via DAC (e.g Topping DS 50 or FIIO) connect via USB and then use line in to Sonos five. I can see (via a borrowed RME ADI2 ) that I receive 24bit 192khz from my Apple devices.My question now is: is the SONOS five directly using this stream without any further conversions, or does it convert the stream, when it is played locally via the wired connection described above (Mac-USB-DAC-jack plug -Line in Sonos five)?Anyone using this solution already? How does it sound?Thanks a lot,regards tomyc

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M
21 hours ago
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stevenhughes11Contributor I
asked in Music services and sources

sonos wont play bbc radio

diagnostic number 813194437

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23 hours ago
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danciskeContributor I
asked in Controllers & software

Sonos will no longer group Alarms for all rooms for the first Alarm of the day

Since mid December Sonos Alarms stopped grouping our rooms.  The first Alarm of the day is the main issue, it will not Group our 5 Rooms.   After we manually Group all 5 Rooms and reset sound (some rooms stop playing sound for some reason even when First Alarm is Grouped)  all Alarms, more than 6,  come on throughout the day for the most part.   Except for 2 stations in the evening that we stream, we hear the Chime. Sonos or Tunein will no longer stream these two stations, but will stream if reset manually.  Several interactions with Sonos staff have failed to resolve these issues, we remade Alarms, rebooted router, modem several times and more.  We paid a bundle to upgrade Sonos system 2 years ago, 4 Amps, 1 Port, Move Speaker, Sonos now only provides frustration.  We suspect an upgrade to some software program in Sonos, Tunein or ? in mid December threw things off.  Perhaps Tunein?  We are on the “Free” Tunein.  Alarms all worked just fine for many years until December.  We have over

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1 day ago
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PmwalkerContributor I
asked in Music services and sources

Apple Music library not showing in Sonos

Hi,for some reason I am now unable to see my Apple Music libraries including playlists in Sonos. Has there been any changes that has stopped this? thanks 

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1 day ago
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wrobinson5Contributor I
asked in Controllers & software

Ripoff with system upgrades

Does anyone else feel like they are getting ripped off by Sonos.  I bought many products just a few years ago and now they have a new Sonos 2 app that is requiring I buy all new products (at a pathetic discount) in order to use their system?  AND… to top it off, they have you return your equipment to them so that they can, no doubt, refurbish and resell at a premium.  I LOVED my sonos, but then I went to buy a new Sonos Roam for my wife for Mother’s Day.  That is when I learned that I can’t have the S1 app and Sonos 2 app work together… nope… I basically need to upgrade all of my perfectly fine equipment (soundbar, sub, play 5, connect) just to move to a new Sonos 2 app????  WHAT an EPIC ripoff. I am glad there are new competitors in this space. Sonos lost a customer and everyone I know that I used to tell sonos about, will get an updated email from me.  I feel completely ripped off!

13
K
1 day ago
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andrewdcaudleContributor I
asked in Music services and sources

PocketCast Sort Order

This is basic enough that I must just be missing it somewhere in the App.  How do I change the order of the podcast episodes in the Sonos app for PocketCasts?  I want the oldest unplayed episode on top, not the most recent.

1
controlav
1 day ago
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AKEdmontonContributor I
asked in Music services and sources

new apple music playlists not showing up in sonos app

Created a few new Apple Music playlists today and they are not showing up in Sonos.  I had now problems with playlists I created a week ago.  I have turned library syncing on and off on all devices (as per previous closed thread suggestion) but still no luck.  When deleting playlists from Apple Music these changes show up in Sonos but nothing when I add them.  Any help is much appreciated.

4
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1 day ago
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Doug AmesHeadliner I
asked in Controllers & software

Maintaining access to speakers from multiple app platforms

My Sonos S2 app (up-to-date) has once again stopped working on Android 11, showing only screens with blank placeholders for everything except System, where it wants me to update the firmware on my Sonos One pair.Aside from the fact that I don’t generally want to install updates to make unknown changes to a stable system that I’m not asking for, and I resent being forced, my particular issue is that I’m afraid of losing access again from my Win7 desktop. It took a considerable effort of working around annoying Sonos roadblocks to get the mandatory S2 app running (with limitations) on Win7, and I’m afraid if I do one of these irreversible firmware updates on the speakers the Win7 app will tell me it can no longer access the speakers because Sonos has arbitrarily decided that it can’t.I know this is likely pointless grumbling, but is there any way we can get Sonos to consider:stop forcing unnecessary firmware updates make it clear what historical functionality will be lost with each firmw

3
ratty
1 day ago
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SJUGirl1008Contributor I
asked in Music services and sources

Unable to play SiriusXM stations after Sonos update

I did the Sonos update today (05-25-22) and now my Sonos won’t play some Sirius XM stations anymore, it gives message the Station is Unavailable, which is wrong. Seems this has happened before and is a Sonos issue (not Sirius XM).  Sigh...please fix this one like ASAP!

3
Airgetlam
1 day ago
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lorinfinkContributor I
posted in Music, culture & the industry

May 25, 2022 Sonos Announcement

Is Sonos making an announcement on May 25, 2022? If so, how can I view the announcement?

5
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1 day ago
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GazzaJDContributor I
posted in Music services and sources

Can't launch Artist Radio from Tidal.

When you select a particular artist in Tidal you can then choose between Top tracks, Albums, EPs and singles, Playlists, Artist radio and Compilations.When selecting Artists radio you are taken to a playlist with no way of starting it. You can only select a track.Clicking the first track does not begin playing everything and adds only that one track to your Sonos playlist.Tidal Artist Radio worked until a few days ago, something has changed.

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1 day ago
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IcedCornholioAvid Contributor I
asked in Music services and sources

Sonos Radio HD - Will it work without Wifi?

I take my Sonos Roam with me to work. I’d love to listen to Sonos Radio HD..but apparently you have to be part of the “network” that is connected at home to play it - not sure if that’s because HD sound needs higher bandwidth or something else. So two questions: You still can’t use Sonos HD Radio unless you’re part of your “main” network, correct?  If #1 is correct, will that ever change so if you are on the go you can listen over cellular/bluetooth? I mean even if it’s not HD audio, just the fact it’s available would be nice.  My understanding is that you can’t listen at all unless you’re part of the main home network. 

9
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1 day ago
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MLoveContributor I
asked in Controllers & software

Default Volume Setting

Help me to understand how I can turn my TV (HTML ARC) on and not have to adjust the volume up every time. Why can’t the Sonos Amp hold its last volume position? This is the way audio devices have worked since forever. If I am missing something, let me know. Can this be a software update? What is the meaning of have it default to 0 anyway?

3
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1 day ago
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Greg_10Contributor I
asked in Components

Does Sonos AMP Work with Bridge?

One of my original “Connect Amps” has failed and I must replace it with the newer “Amp”. I currently have an original “Bridge” hard-wired to my Ethernet switch in a convenient location and the Bridge communicates wirelessly to the Connect Amp. Will this setup work with the newer Amp? I’d rather not run an Ethernet cable to the place where the Amp must be located.

2
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1 day ago
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VerricomContributor I
asked in Home theater

Support for latest Panasonic remotes

I have just upgraded to a nice new shiny 65 inch Panasonic 2021 OLED TV, everything appears to work perfectly in respect of optical connection from the TV to my Sonos Playbar however the Playbar cannot/will not learn the volume settings from my infrared remote whilst trying to train it using the volume up button. Has anybody come across this issue with the most recent universal Panasonic remote (mine is a R3PA265) and if so is there a known fix to get the volume up, down and mute buttons to work.

7
Ken_Griffiths
2 days ago

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