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Life with Sonos

Life with Sonos. How do you get the most out of your Sonos system? Got any Sonos tips to share?

31701 Topics

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studiomatthewbrooksContributor I
posted in Home theater

LG C9 + Arc + UB820 / Multichannel PCM for DTS Blu-Ray discs

I’m running an LG C9 with a Panasonic UB820 Blu-ray player, Sonos Arc + Sub gen 3 + One SL surrounds. The lack of DTS support on the Arc has been frustrating for non Dolby encoded Blu-ray discs, so I have been eagerly awaiting the multichannel PCM update.It’s finally arrived (thanks, Sonos!) and I tried playing a DTS encoded Blu-ray and… no dice. Still stereo PCM 2.0. Has anyone running a similar set-up managed to get 5.1 PCM output from the Arc?The C9 supports eARC and multichannel PCM, I’m using 48gbps HDMI cables that support up to 8k60Hz, all of the devices are up to date, I have the C9 set to PCM with eArc enabled, DTS output set to PCM on the UB820… I’m really at a loss here. Any ideas or suggested settings?

284
B
5 hours ago
controlav
controlavMaestro
asked in Wireless speakers

S1 device marked as Quarantined - how do I get it back?

I run a split system, usually without issue. However after the Desktop S1 app recently got confused and needed a Reset, one of my Play:5 Gen 1s has become quarantined. It shows in the ZoneGroupState like this:The IP address is correct, but the name is wrong (that is the name of a Beam Gen 2 on my S2 system).If I run the S1 Mobile app, it lists “Den” as “Needs update”. If I try to take the update, it says none is available.How do I get my Play:5 back into a usable state?

1
controlav
6 hours ago
T
throwawaybeam2Contributor I
asked in Home theater

Multichannel PCM 5.1 dropping out since 14.10 update

Anyone else experiencing the same issue? Multichannel PCM 5.1 blanks out for a second every 1-2 minutes. I don’t think it’s a bandwidth issue as it works flawlessly with Multichannel PCM 7.1 (thorough test) and Dolby TrueHD Atmos (quick test). And it may have been caused by the Sonos 14.10 update. Setup is PS5→ LG C1→ Beam 2 (via earc). 2 weeks ago before the 14.10 update, I watched a bluray film wherein I had my PS5 transcode the DTS-HD MA 5.1 audio to Multichannel PCM 5.1 (as the C1 does not support DTS) and had no issues. Earlier today, I played a bluray film for the first time in 2 weeks and I encountered consistent audio dropouts every 1-2 minutes. It had the same setup where DTS-HD MA 5.1 → Multichannel PCM 5.1. I tested other bluray discs including the one I watched 2 weeks ago and they all now have the same issue. Curiously, I’ve been gaming heavily on my PS5 the past two 2 weeks and haven’t had any audio issues. Then I realized that I’ve been using Multichannel PCM 7.1 when ga

28
K
7 hours ago
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sherylsbContributor I
asked in Wireless speakers

I hate my Roam

I cannot tell you how much I hate my Sonos Roam and I am beating myself up that I spent close to $200 for this miserable experience. The charge on it lasts one hour at most. Then it won’t play even when plugged in until it reaches a certain charge percentage. My old bluetooth Jambox works SO, MUCH. BETTER. Sonos Team: I have 6 Sonos One speakers wired in and they are wonderful. This Roam wireless option is a piece of crap.

8
K
7 hours ago
K
KeithmacHeadliner I
asked in Home theater

Dolby Atmos True HD Sources?.

Hello all, just a quick question to ask what content people are playing that provides Dolby Atmos True HD?.4k Blu-ray seems to be one but what else?.Still weighing up options, I have an Nvidia Shield Pro that is capable of 4k and Atmos True HD output from streaming services.Is Dolby Digital Atmos compressed noticeable poorer than Atmos True HD?.I presume best Netflix offer is DD+?.

2
K
10 hours ago
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topiloufContributor I
posted in Home theater

Lost surround and sub ( after update ?)

Hi I don’t know if my issue is related to the 14.6 update but I noticed today that I had no sound from my surround (play 3) and my sub (Gen 2), only the Arc is working They are still present in the app under the my System view but now sound which every sourcesWhen I reboot each of them, the sound comes back temporary, but when I switch to another source or audio format, thé Sound disappears again. Tried several times, same behaviorThanks for your help 

1581
P
11 hours ago
H
hxbxshContributor I
asked in Home theater

Connecting Sonos Beam to Epson EH-TW7000 (FireTV use)

Hey everybody,we are having troubles to connect our Sonos Beam (+ 2x Sonos One SL) to our projector Epson EH-TW7000. Our end goal is to have 5.1 Sound. Our main input is a FireTV Stick.The projector doesn’t have any HDMI Arc output nor an optical. I already bought a HDMI Matrix Switch and tried to connect it with the optical adapter that came with the beam as I noticed the HDMI Arc doesn’t work. Unfortunately I had no luck with getting a connection even through the optical...This is the HDMI Matrix Switch I was using:https://www.amazon.de/gp/product/B07Y2GMC3G/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1Is there anything else I have to set for the sound to work? And if possible a different solution to get 5.1 Sound as I heard that optical is not compatible.Thank you so much! 

2
Ken_Griffiths
16 hours ago
K
Kh0annguyenContributor I
posted in Wireless speakers

Can you connect more than one Sonos Roam via Bluetooth

Aka daisy chain. Many cheap bluetooth speakers can do this so it would be disappointing if the Roam can't. I do know that two Roams will not do stereo in bluetooth but I can't seem to find anywhere if it even supports two Roams or more in mono.Thanks

30
Ken_Griffiths
17 hours ago
U
User162979_1Contributor I
posted in Home theater

Control all grouped Sonos using TV remote control (via Playbar)

I already own a Playbar and recently purchased a Play 1. One thing I find invaluable is being able to control the Playbar using the TV remote, even if playing music. It is very intuitive and easy to use.  What I've noticed however is that now when grouped with the play 1 the TV remote volume control only manages the Playbar vs. the whole group volume.  Is there a way to add an option to have the TV remote control either only the Playbar or the [b]whole group[/b] volume once grouped?  Would help to extend the handy and intuitive control the bring the volume up and down across the rooms. 

133
B
17 hours ago
W
Winter STrending Lyricist I
asked in Music services and sources

CBC Music (Radio 2) suddenly broken

Did CBC or Sonos change something with the CBC Radio and Music service since last week? I’m suddenly getting a message that “CBC Music On Air...is no longer available on CBC Radio and Music” when I try to play it. I listen to this station almost every day and it likely makes up 95% of my Sonos usage, so obviously I’m not happy about this.I live in the U.S. so I’m wondering if CBC started geoblocking its service or if this is due to some other issue.

6
Ken_Griffiths
18 hours ago
F
futurecrnawebbContributor II
posted in Home theater

7.1 surround sound

Is there any plan for Sonos to ever make us all happy and support 7.1 surround sound? I love the Arc but it takes up 3 channels. 

18
Ken_Griffiths
18 hours ago
R
Robbert's sonContributor I
posted in Home theater

Samsung one remote not working with Sonos Playbar (incl Workaround)

Hello, For two weeks now I am the proud owner of a Samsung Q95T TVWhen I installed the Sonos playbar to work with the Samsung One remote I followed the following instructions → https://support.sonos.com/s/article/3444?language=en_USThis worked like a charm. However suddenly today the One remote no longer communicated with the Playbar, no matter what I tried (followed the instructions again , did a hard reset of my playbar etc. ) nothing worked.  After browsing through the community I found a workaround (Select Samsung as home cinema brand). I am nit-picking here but what I do not like is when I now press volume up/down it says Samsung instead of Sonos and of course I can perfectly live with itBut I just want to know Why do I need to select Samsung as brand to get my Sonos to work. ? --------- Workaround ----------Instructions on Samsung TV:Go to Settings -> Universal Remote -> New DeviceSelect Device Type: Home Theatre SystemSelect Brand: Samsung (instead of Sonos)Select Home Cin

13
P
1 day ago
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SJUGirl1008Contributor I
asked in Music services and sources

Unable to play SiriusXM stations after Sonos update

I did the Sonos update today (05-25-22) and now my Sonos won’t play some Sirius XM stations anymore, it gives message the Station is Unavailable, which is wrong. Seems this has happened before and is a Sonos issue (not Sirius XM).  Sigh...please fix this one like ASAP!

6
Airgetlam
1 day ago
D
Dubs2000ukContributor I
asked in Wireless speakers

Sonos cuts out when I'm close to a speaker

So I have a beam with x2 One SLs connected to the TV for surround & WiFi for multi room where I have other One's around the house. All are fine except when I'm near the One sl's (around 2ft) in the living room that are linked to the beam where they start cutting out & in like interference. Anyone else experiencing this issue? 

2
buzz
1 day ago
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SnorreBacheContributor I
asked in Music services and sources

Podcast fra NRK på S1

Sonos S1 på android vil ikke spille podcaster. Får melding om at "Forbindelsen til NRK er mistet". Har forsøkt resette både sonos, router og telefon samt installert appen på nytt, I tillegg til å fjerne og legge til NRK som tjeneste. Jeg vet at flere har problemer med dette i S1-appen. Jeg har S2 på hytta, og der fungerer det prikkfritt. Jeg håper dette kan fikses i Sonos' software. Jeg håper virkelig svaret ikke er at man må oppgradere produktene til S2-kompatible enheter. Jeg har seks enheter av forrige generasjon, og om disse må skrotes pga software, får vyene om Bærekraft en ganske emmen bismak. 

1
Ken_Griffiths
1 day ago
H
HarryTheBTrending Lyricist I
asked in Home theater

Surrounds Flash Green

I have an arc and have just purchased 2 Sonos one SL's to try and create a surround system. Initially,  all went well, everything was connected and working fine. I then became aware there was no sound coming out of the ones and they had  a flashing green light. I factory reset them,  re-added them to Sonos added them as surround speakers and they instantly flash green as soon as they are set up. I have totally factory reset the entire system and yet as soon as they become surround speakers they flash green. Any help would be gratefully accepted.

25
J
1 day ago
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Rich StContributor I
asked in Wireless speakers

Resuming radio playback after pause using 'mute' button

I used to be able to pause a radio station by using the mute button on the speaker and then resume it by pressing the same button 24 hours later.This no longer works. Trying to resume using the button no longer works and I have to use the app. However, even in the app it is not possible to start the play again by tapping on the radio station image. I now have to select the station again from favourites.This change has been relatively recent (a few months ago) and before all was fine. 

6
buzz
1 day ago
J
Jrusse8Contributor II
asked in Home theater

sub crossover

I just got a sub to pair with my Sonos amp and 4 ceiling speakers that are non Sonos. I am wondering what I should set the crossover frequency at? Sub is under my tv in a larger living room. Also any preference in laying the sub down or standing it up?

2
Stanley_4
2 days ago
D
DMC17Contributor I
posted in Home theater

Dolby Atmos causing audio on Arc to "pop" then cuts out

I purchased a Sony KD85X91J in July equipped with eARC so I could listen to content from my Apple TV 4K in Dolby Atmos. The problem I have is whenever I play Atmos content (and ONLY Atmos content). Every so often the Arc has a quick popping sound followed by the Arc losing audio until I back out of the Atmos content I was watching. When I back out I can start the content again in Atmos and it will work for a while until the pop and audio cut out happens again. I have a 5.1 setup with the Arc, 2 One SL’s and a Gen 3 sub. The bass and surrounds still play audio after the cut out. Only the Arc is affected. The HDMI cables i am using are both rated to handle Atmos content. Link to the cables being used is below. https://www.amazon.com/gp/product/B07S1CGQ9Z/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 Is there a fix for this issue? It’s very frustrating investing into a system that cannot deliver what it advertises and I’m hoping theres something I’m missing that will easily solve th

55
T
2 days ago
K
KiPeContributor I
posted in Home theater

Beam (Gen 2) disorted / metallic sound w/ TV (eARC) and Night Sound Mode

Similar to what is outlined here: I experience in some cases a metallic / distorted / chirping sound on my Beam2. Happens with Panasonic and LG TV, so it’s not a TV issue.The metallic sound is somewhat in the background, but clearly noticeable. It is also somewhat correlated to the original sound, seems to be directly „derived“ from it, like a distorted low volume copy.For me only happens in night sound mode.When i disable night sound, the issue disappears my.Seem to happen more often on TV channels with PCM stereo. But I have not been able to relay reliably reproduce it. It happens quite often though.Switching the channel can make the error appear or go away.Wild engineering guess is some sort of Bitstream MSB/LSB alignment error. Re-init also means re-align and this can fix it. Possibly hardware not SW?Anyone else experiencing this?  

1
Ken_Griffiths
2 days ago
D
dr1818Contributor II
asked in Music services and sources

Samba - raspi 3 - only see directory - even SMB1

I set up my Raspi-3 with Samba and the Sonos App only sees the directory with no files inside, even if I set SMB1.  My PC sees the aac files inside just fine.Any ideas?Thanks

3
D
2 days ago
K
KeithmacHeadliner I
asked in Home theater

Sonos ARC vs Sony HT-7000?.

Hello all, I'm looking at replacing our Playbar (5.1 setup) before Autumn as we do have a fair few Movie nights.I've been looking at the Sony HT-A7000 soundbar as well as the ARC.Cost wise, obviously the ARC wins but I'd be interested if anyone has tried both and what they thought?.The HT-A7000 with sub and surrounds is a fair wack £ wise but looking to get a good 6+ years out of either (like our Playbar).Will Play:1s and a 1st Generation Sonos Sub connect to the ARC?.I know it's an odd question to ask on a Sonos forum but interested in hearung from anyone who's tried both systems.

8
K
2 days ago
A
Albert g951Contributor I
asked in Music services and sources

Amazon Music Not working

I am receiving periodically messages when I try to access Amazon Music through my Sonos system that I need to go to Amazon.music.com and supply missing information. I go to the website and there is absolutely no missing information. I delete and install Amazon music in my music services and it usually works, but the next day I can not access Amazon Music. Is this a system issue?  

31
Airgetlam
2 days ago
M
MalmAvid Contributor I
posted in Home theater

Real Dolby Atmos

Hi Guys Anybody know (or suspect) if Sonos will support real Dolby Atmos in the future? By ‘real’ I mean a 7.1.4 setup. It could be with the Arc acting simply as the front left-right-center, and then a slew of Ones or Fives as rear, side and height speakers.  Could that be done via a firmware update? Is it likely? I have a setup right now with the Arc, two Subs and two Ones for movies. It’s great, but real Dolby Atmos it is not:-) Kind regardsMads   

4
Airgetlam
2 days ago
K
krismusicAvid Contributor III
asked in Home theater

90 degree mains connector

Hi. I am mounting my Playbar on the wall and would like the wiring to be as discreet as possible. I was originally going to use a ninety degree connector for the figure of eight mains cable but now realise that will not work as the socket on the Playbar is recessed. Anyone found a neat solution to this? Any help hugely appreciated.

2
Airgetlam
2 days ago

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