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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,129 Topics
  • 58,527 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6129 Topics
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Robert FoContributor I
asked in Controllers and Music services
Mute status?

when will Mute be added back to the app.  i miss it and need it back.  I use iOS and android.

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buzz
2 months ago
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danciskeContributor II
asked in Controllers and Music services
playing music library via iPhone

With the inability of the new Sonos upgrade to easily play my Music Library I found a way to access my Music using my iTunes organization, Songs, Imported Folders, etc.  I now use my iPhone where I stored ALL my Music.  A lot easier to access my Music than the mess Sonos recently made.  I have a iPhone 15 with over 18,000 songs, using a good portion of my 512 GB’s.  

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D
2 months ago
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Lighty99Contributor I
asked in Controllers and Music services
Music Library Issue - Had it, Tried Updating, and lost it again

After updating to the latest version the other day, I was able to get a bunch of features (like searching the music library) back which was great and I followed the notes to add my music library from an external drive.  It finally worked!Unfortunately, when I added a few dozen more albums today and tried updating the music library it started looking for the regular Music folder on my iMac instead of the external folder that was where the music library was listed.With all of the struggles with the app I know I probably should have just let it go w/o the update, but I thought “maybe if I remove the music library and start over it will grab the new additions?”Of course, now I have no music library at all… It keeps looking for the regular Music folder.  Anybody have any ideas how to get it to look for the external drive again?   I’ve retraced the previous steps, but it just won’t stop looking for the regular Music folder  

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L
2 months ago
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kirkjhContributor I
asked in Controllers and Music services
Track order broken due to multiple artists on an album

I posted this in another topic, but it seemed that it required its own topic, as I couldn’t find any existing posts about it: Yes, in addition to the multiple copies of albums, which appears to happen due to multiple artists on an album, the track listings are also screwed up due to multiple album artists. And YES, I HAVE “SORT FOLDERS BY” SET TO “SONG NUMBER”.  Just wanted to clarify. The track listings are now sorted by the “Artist” meta data and then the track number.  Here’s an example from my library from Tha Alkaholiks album “21 & Over” - this is the order of the tracks listed and the Artist metadata, so you can see how the sorting is broken by sorting on the Artist.  All the meta data for these tracks are fine - the track listing is displayed correctly in the Apple Music application, but here’s what Sonos displays for the track order: Track 02 - Tha AlkaholiksTrack 03 - Tha AlkaholiksTrack 04 - Tha AlkaholiksTrack 08 - Tha AlkaholiksTrack 09 - Tha AlkaholiksTrack 07 - Tha Al

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A
15 days ago
aping328
aping328Avid Contributor I
posted in Controllers and Music services
The refresh delay is too great

The songs played on the SONOS speaker cannot be displayed synchronously on the SONOS client. The delay is very severe. Please solve it as soon as possible!

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aping328
2 months ago
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PCmagicContributor I
asked in Controllers and Music services
"New" app - what are you thinking about

I have contacted your support several times since may when you launched the new app version.Every time i get a real polite answer. We are working on this and it will be fixed en a couple of week.Now many “couple of weeks” have passed and absolutely nothing has been fixed. Actually ten “10” weeks.I still haven’t access to my music library (my primary source), cannot add to my playlists from other sources than Sonos own. it is a scandal and you (Sonos) have failed your customers to that extent. It's a mockery. I am now actively looking for a replacement for my Sonos, I simply have to have a more stable and reliable system.

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Pools-3015
2 months ago
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RAFCZOContributor I
asked in Controllers and Music services
sonos error now

I’ve just upgraded to the latest version of the Sonos app, v80.05.04, but now I can play any content services!I have 3 services connected including Deezer and BBC sounds, and I can search and select music or radio channels but whenever I actually try to select and play something from Deezer I get an error “something went wrong try again” but it never works. Rafal

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R
2 months ago
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TwestoverContributor I
asked in Controllers and Music services
Product development

Have you considered getting people who actually enjoy listening to music to develop the app? It might be better if it was developed by individuals who actually enjoy listening to music and use the app. 

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Bumper
2 months ago
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Bg573Enthusiast I
posted in Controllers and Music services
Play & shuffle from folder view of local library still missing from July 22 app update

This may be buried in another topic, but a specific feature we’ve used for years is still missing from the latest July 22 app update (80.05.04): the ability to play or shuffle music from the a folder view of our local music library.I used a shelved Play:1 and a backup iPad to create a second Sonos system in order to test today’s app update (with the latest firmware). I was not especially surprised to find that feature is still missing since it’s also missing from the web player. Those controls are available in the “Songs” view of the library, which suggests the developers may have decided to only provide the function in a view that has individual songs. Having them in the folder views was admittedly an inconsistency given that none of the other non-Songs views had them, but it was a very useful inconsistency for us.

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B
19 days ago
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cpaqContributor I
asked in Controllers and Music services
Atmos vs Lossless iOS Airplay

So somehow playing music from iOS Music (and Classical) app through iPhone built-in speakers is giving you an “Atmos” playback experience but playing it through AirPlay on a Sonos Arc and 2 x Era 300 rear speaker array is giving you Lossless?   

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Bumper
2 months ago
Bumper
Bumper
posted in Controllers and Music services
App Update 80.05.04

Alright, July 22 app update just dropped.I took the risk of updating so you don’t have to 🙃🤣 So far so good, it opened on first try. Will update.Is it working for you?Samsung Android users are you back to a working app? iOS release notes Added setup, configuration, and search for local Music Library Improved account settings for Sonos Pro subscribers Added line-in autoplay and compression settings Improved accessibility in Settings Improved notification for player firmware updates Improved Sub audio settings with Amp ETA THE GOOD :local library search is working Configuration and set up for local libraries is there but I’m not testing it as it’s working for me and I don’t want to tempt fate Line in auto play seems to be working. Sub audio has phase control and crossover frequency. I haven’t tested if they actually do anything but hopefully working as expected.***Loading way quicker on my network, ~2.5 seconds after a force close for Recently played, sonos favourites etc to populate.

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PloppyC
2 months ago
Stuart_W
Stuart_WWorld-Class Superstar
asked in Controllers and Music services
Music Library Album search returns no tracks

Odd one here. I create a new album every year from Proms concert mp3s and store them in an album named “Proms (yyyy)”.Time was when I clicked on the album name when I searched for “Proms” under albums it would list all the tracks. Now on all those albums I get no songs (tracks listed). I can find them if I search the track individually and they play. I am getting this on the Mac controller, iPhone app and Sonophone app too. But other albums I’ve recently ripped eg “This is where I came in” by the Bee Gees shows the tracks fine if I search via albums and then click that one Really odd Any ideas gratefully explored!

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Ken_Griffiths
2 months ago
inopinatus
inopinatusProminent Collaborator I
posted in Controllers and Music services
Congratulations Sonos!!

When I google “worst app update of 2024”, you are the top hit in every country I have a VPN exit node for!It takes a very special kind of development effort and truly remarkable leadership for a consumer electronics manufacturer to achieve the coveted global #1 spot for any search, let alone one that is software related. SEO specialists around the world are jealous - well done. 

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Corry P
2 months ago
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MidmodderContributor I
asked in Controllers and Music services
and now you've broken indexing

I thought it couldn’t get any worse. No fast scroll, no album art, no search.You’ve basically destroyed use of my music library.Now I want to listen to an album called “Trance Europe Express” that I’ve filed under the Album Artist “Trance Europe Express” because it’s a series of compilations and I get this  track 9, 3, 2, 10 etc.This is on both the Android app and Windows desktop. After playing this mess the Android app just crashes cyclically now.What else might suffer from the same thing? DJ Paul Oakenfold, filed under Album Artist Paul Oakenfold, lots of different artists.   Yep, worked for years but now junked. Thousands of pounds worth of equipment now no more than scrap.Apologies if someone else has pointed this out but a search of topics didn’t immediately show anything obvious.I don’t expect anything other than corporate platitudes so really don’t bother. Do better. 

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K
2 months ago
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MusicApp101Contributor I
asked in Controllers and Music services
Sonos App Update Timeline

Hi, I have my Sonos set to stream music from my NAS drive. I created a playlist with over 5000 songs and had the ability to add, delete, edit and move music from streaming apps and my local drives. The following features I had are still missing from this latest update. Can someone from Sonos please provide a timeline as when these features will return? Album Artwork is not displayed for Android. It is for IOS.Only the Song & Artist is displayed, missing AlbumSwitching to queue goes to top of list, it needs to go to the song playingAbility to add, delete, edit, move songs in queue 

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I
1 month ago
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User191056Contributor I
asked in Controllers and Music services
How to play local music directories

You say that the ability to play locally stored  music will be restored in July.  It is 21st July now. How long do we have to wait.Why was the new app released before this really important functionality had been implemented. 

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U
2 months ago
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SayarRyanContributor II
asked in Controllers and Music services
new app is * garbage

Will you please just revert to the previous app until you've cleaned up your mess? Is nobody in charge over there?*Moderator Note: Modified subject in accordance with the Community Code of Conduct.*

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2 months ago
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PaulusturnbullusContributor I
asked in Controllers and Music services
Top Tracks

Since the terrible app update, if I select ‘top tracks’ for a specific artist and press play, it stops after the first track and I have to select each one individually. Does anyone know of a solution so that they play through the list like they used to? Whilst not flawless, the app used to be intuitive and easy to use but now it’s the opposite…

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Stanley_4
2 months ago
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Vixen341Contributor I
posted in Controllers and Music services
app skipping songs and playing in wrong rooms

I would like to know what happened here. Playing on my Sonos system last night. App is playing in wrong rooms and arbitrarily skipping songs. I have a large system play bass ,sub ones or twos .move and honestly not an inexpensive system. embarrassing entertaining and people can’t listen to what they want to listen .to you guys need to fix the problem here . Where’ s your quality controller in development? Don’t you check these things before rollout?  When will there be a fix? 

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V
2 months ago
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Ratty99Contributor I
posted in Controllers and Music services
ruined my music enjoyment

I have the latest app, July 3rd, it's still total rubbish, it simply does not function, I love my speakers but hate the app, it has totally ruined my enjoyment of music in my house, if it fades out out another track I'm listening to randomly the fades back in one speaker, then goes off again, etc, I swear I will throw the f..ING speakers out of the window. It's so slow it is unusable even if the bloody music does come on. IT DOES NOT WORK!

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R
2 months ago
Rudie
RudieEnthusiast I
asked in Controllers and Music services
Will we get our Android widget back?

Title.Also the ability to see/control music from the notification area and lock screen.

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sigh
2 days ago
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weaver27Contributor I
posted in Controllers and Music services
Forced to update the sonos app on July 19 2024- last time I updated I could not play soundcloud

I reverted the app last time since I could not play my playlists on SoundCloud.   Does anyone know if recent changes fixed this?   If I cant use SoundCloud then all that money I spent on these 18 speakers was wasted.  That is 95% of the way  I use the app.  

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2 months ago
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Carl PContributor I
posted in Controllers and Music services
Wanting to let Sonos know how disappointed I am with the latest software

I’ve used and loved Sonos products for years, but the changes in the system over the past couple of months are terrible. The functions on the controllers are super slow, some features no longer work, and I thought I’d check out the site and see if there’s anything I’m doing that’s wrong, but everyone else is frustrated too. I have way too much invested to jump ship, so I’m going to wait for the updates. I’m just really disappointed that a company that was so innovative and had wonderfully functioning software has dropped the ball.

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Flattliner
2 months ago
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GahamHeadliner I
asked in Controllers and Music services
Where Is The Official Announcement About 22nd July Update

Sonos have chosen to “leak” the details of this update to a third party and published a teaser that suggested we would see a major update this week but, as has become normal, have failed to communicate what is happening directly to the users most impacted.All of this goes to prove, to me at least, that Sonos does not care about me the user and my investment in their technology. We are now in the 11th week and Sonos still cannot get their act together and communicate properly.

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G
2 months ago
Multiculti
MulticultiAvid Contributor I
asked in Controllers and Music services
Web app: services pending to work within one screen without need to pop-up new one.

Ref.   https://play.sonos.com/en-us/browse/services/130823 pops up https://www.90s90s.de/https://play.sonos.com/en-us/browse/services/82183 pops up https://www.80s80s.de/https://play.sonos.com/en-us/browse/services/61191 pops up https://www.audible.com/https://play.sonos.com/en-us/browse/services/46343 pops up https://www.mixcloud.com/where others like Apple Music, MyTunerRadio, Sonos Radio (of course) or BBC Sounds are working fine within the intended one tab confinement. When will these (and other similar examples) work within the new web app instead of having to go to their homepage to airplay to Sonos? ...or cast to poorer-sounding alternatives like Google Home?If Mac and Windows controlling are on the way out (maintenance mode) then the web app needs to shine and there is plenty of space for improvement ...including different background colors (for once). ...or is this geek doing something wrong? (latest Chrome on latest macOS on relatively new macbook air on decent fiber-optic br

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Multiculti
2 months ago
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