Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 5,431 Topics
  • 51,763 Replies

5431 Topics

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NiyolHuayraContributor I
posted in Controllers and Music services

Feature request: Add Dolby Atmos logo to Mac/Windows app

Feature request: Add Dolby Atmos logo to Mac/Windows app for songs that are in the mentioned format. 

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controlav
2 months ago
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NiyolHuayraContributor I
posted in Controllers and Music services

Feature request - Add Volume numbers in the Mac/PC app next to volume controls

Feature request - Add Volume numbers in the Mac/PC app next to volume controls.

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controlav
2 months ago
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Pancakes_178Contributor I
asked in Controllers and Music services

Apple Music not available in Music Services in Sonos app

Hi. I just purchased by first Sonos SL, i set it up but i cannot find Apple Music in Sonos services. i checked the country settings, i uninstalled and reinstalled Sonos, i signed out and in from my apple subscription account ..  What else can it be? it is getting very frustrating..

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Corry P
2 months ago
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josephwitContributor I
asked in Controllers and Music services

How can I patch our band's mixer line out to venue's installed Sonos system?

Our band performs regularly at a small club that has a multi-room Sonos system installed for recorded music when the band is not playing. The system sounds really great - loud, clean, excellent coverage of the venue. Our own PA speakers are high end, but they are too loud up front and not loud enough in the back, always a challenge. I would like to patch a line level output from our band’s mixer into the Sonos system when we play. Exactly what would I need to do that? Club owner is hesitant - he seems to think we could harm his setup. He has not told me exactly what Sonus gear he has. All I know is that he controls it all from his phone, and it is high end. We could run a cable to his central Sonos device assuming that it has a line level in… or we could go wireless - I believe Sonus has a device, or we could transmit over wi-fi with a non-Sonus receiver by his central device.Any advice without knowing his exact gear? I’m sure I will ultimately be able to find out, but I would like to

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melvimbe
2 months ago
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thorenjContributor II
asked in Controllers and Music services

suggestions for search functionality in app

I have a few suggestions regarding search function in the app, and the search engine itself.  Using S2 on current ios devices or windows desktop app, sonos software up to date.current search in music library is “literal” and only works on exact text matches.  Some of my albums/tracks show “piano concerto” and some show “concerto for piano”, and if I input “piano concerto”  only tracks with that in the track text appear.  In itunes, and most other music apps, if I search for “piano concerto”, both show up. when I use the sonos app to search spotify, I can use “piano concerto”, “concerto for piano” or “concerto piano” spotify shows the same results, apparently doing an implict “and”, not simply a literal match. possible addition of boolean search so “and” and “or” can be used, or perhaps , or + operators there is no search from the edit playlist page in the app, where I would most like to perform a search. there doesn’t appear to be a way to search for a combination of artist and track. 

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T
1 month ago
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darrenchContributor I
posted in Controllers and Music services

Can you play Spatial Audio from Apple Music over AirPlay2

I have a set of Spatial Audio (Dolby Atmos) compatible speakers: an Arc, 2 x Era 300s and a Sub.When I read various articles, I get the sense that the only way to play Spatial Audio from Apple Music is via the Sonos S2 app, and that it won’t be lossless. Is that right?If one plays from the Apple Music app (iOS or OSX) over AirPlay 2 to these devices, I further get the sense believe that the music won’t be Spatial Audio (or lossless). Is that right?

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A
2 months ago
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Wardour85Contributor I
asked in Controllers and Music services

Apple Music Lossless On Amp

So it is great that we can now listen to Apple Music Dolby Atmos from the Sonos app, but when playing to the Sonos Amp does it stream in Lossless as there is no icon to indicate this?

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G
1 month ago
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rsgroganContributor I
asked in Controllers and Music services

Sonos Radio HD

I use Sonos in three locations (home, vacation home & office) and have shared Sonos HD Radio in all locations since they are under the same User account.  I recently upgraded a number of my Sonos devices and upgraded the account from S1 to S2.  I created a new account for my “stranded” S1 devices, factory reset them and added them to the new account.  Two questions:Sonos HD Radio is asking to reauthorize on both Sonos user accounts, and both are receiving and error when activating.  Have anyone experienced similar?  Thoughts on cause/solution? Am I able to share a single Sonos HD Radio across my S1 and S2 accounts?  I suspect I know the anwser to this.Thx

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melvimbe
2 months ago
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thirekContributor I
posted in Controllers and Music services

Spotify Audiobooks?

Seems like the Sonos application does not support Spotify audiobooks at this point; in late 2022, Spotify added support for purchasing and listening to audiobooks on their platform.  Does anyone know if Sonos is planning on supporting Spotify audiobook playback anytime soon?

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T
1 month ago
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Susan_24Contributor I
posted in Controllers and Music services

App on iPhone

I changed my email address within the account in Sonos using my desk top.  I tried logging into the app on iPhone but it has my old email address.  I can't reset my password because I don't have access to that email account.  Do I have to wait until Monday before calling Sonos support?  Or can this be an easy fix.  

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buzz
2 months ago
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miataguyAvid Contributor II
posted in Controllers and Music services

Mac OS Controller still has major memory leak

The Sonos controller for Mac OS has a major memory leak. I first reported this to Sonos several years ago. Sent them all the data, etc. Others have done the same. This is not something new and not something they’re unaware of. Here’s an old closed thread on the topic.Meanwhile, here we are, years later, and it still leaks huge amounts of memory. When first loaded, it uses a bit less than 150MB. After running for a long period of time, I’ve seen the memory footprint as high as more than 9GB!  That’s absurd.  Why doesn’t Sonos address this? Probably because the average consumer doesn’t know (or care) what a memory leak is, as long as it doesn’t crash their machine. They don’t realize that the ever-increasing memory footprint gradually slows their machine down with more and more swapping. C’mon, Sonos. Fix this.

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M
14 days ago
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Larryfp
posted in Controllers and Music services

Apple Music Lossless

Will lossless be avialable using Apple Music/S2 app on March 28th or just Dolby Atmos?

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1 month ago
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djboltContributor I
asked in Controllers and Music services

How could you Sonos

Sonos you know a bunch of us have thousands of dollars invested because we love your speakers, but seeing that you have planted Sonos Radio in our list of search results (at the top rather arrogantly) will quickly change my “tune” (pun intended.) Option return to us faithful patrons the option to have our chosen paid service results at the top of our search results.  This is bare minimum while I’d love to remove Sonos radio all together.  It’s not great.

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D
2 months ago
logib
logibAvid Contributor I
posted in Controllers and Music services

Deezer v Tidal streaming

I have several Sonos Ones dotting around the house, out of Deezer & Tidal which would give me the best streaming bit rate on these devices? Thanks.

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G
2 months ago
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onir303Contributor I
asked in Controllers and Music services

Change Calm App language in Sonos

In the Calm app, depending on your language, the content is different. For example, in my case, I have setup my account to be in French. So the meditation sessions are in French. Any way to have that in Sonos? Changing the language in the Sonos app does not change the content for Calm. :(

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O
2 months ago
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GregitoContributor I
asked in Controllers and Music services

FLAC Unsuported sample rate

What sample rates for FLAC files work with Sonos Music Library. I have music from a variety of sources, so they tend to vary.Sonos documentation does not specify: https://support.sonos.com/en-ca/article/supported-audio-formats-for-sonos-music-library, since I’m using S2 - 24-bit should work and this list should mention sample rates is some aren’t going to play.I get the unsupported sample rate 24b96000Hz and 24b192000Hz errors. 44100Hz seems to work, but that’s 16 bit?Before I go downsampling my entire music library this would be good to know. I’m aware I could host a server to do the work or use Plex. 

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2 months ago
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kevinwehnerContributor I
posted in Controllers and Music services

macOS Unable to Add OneDrive Music Folder to Sonos Library

I’m using Sonos v. 15.1.1 on macOS Ventura on an M2 Mac Mini. I have a music folder under a OneDrive folder. I’ve given Sonos read/write access to this folder under File Sharing and Sonos is turned on under Accessibility, but when I try to add the folder in the Sonos app, I get an error message that “Sonos was unable to add the music folder. Access to the shared folder “//MY_NAME-Mac-mini/Music” is denied - check the username and/or password” I created a music folder outside of the OneDrive folder and there’s no issue adding that folder, so it must have something to do with OneDrive. Tried uninstalling and reinstalling Sonos too. Appreciate any suggestions!

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K
2 months ago
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jimbo1199Contributor I
posted in Controllers and Music services

search tab books search removed

this week searching for books is no longer possible FIX IT!!

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L
1 month ago
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EkaybeeContributor I
asked in Controllers and Music services

unable to add music library with OS Ventura

Hi. I have scoured all the boards here and the web and cannot rectify this issue. Everything on the Sonos FAQs cites is 10+ but with 13 all sorts of stuff changed. I have a library on a usb-connected drive on my Mac desktop. This library was connected to my system previously no issues. Upgraded to Ventura, cleared everything and tried to add the library back, it goes through all the steps then says “Sonos was unable to add the music folder. No paths could be added as a share.”firewall is open for sonosdisk permissions open.  file sharing open. can’t even get mobile app to recognize the computer to try and add it that way  Anyone else have this and solve it?  

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2 months ago
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andrea.parigiContributor I
posted in Controllers and Music services

Radioplayer service still not working?

Hello! Since the total outage of Radioplayer a few days ago, Radioplayer service on Sonos app is still not working (at least for me), even if the service seems to be up and operating normally.I resetted the app, removed and reinstalled Radioplayer service but seems not to be helpful. Can anyone tell me if there are still problems? Other services works fine!ThanksAndrea 

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P
7 hours ago
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neuropathyAvid Contributor I
posted in Controllers and Music services

Apple Music service (Sonos app plugin) lossless coming soon?

Does the 3/28 “Hi Res” and Apple Music Classical update mean that we’ll also be able to stream regular lossless (CD quality audio - 16-bit/44.1 kHz) through the Apple Music service via the Sonos iPhone app and Mac app?

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Schlumpf
1 month ago
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PlumsContributor I
asked in Controllers and Music services

Hi Def streaming services through SONOS - does Apple Music work or not?

I’m pretty confused here and am struggling to get an answer. A long time ago I had a Deezer 1 year trial of their Hi Def audio service. It played through all my SONOS equipment at that time - certainly pre S1/S2 split on an original Play 3 and a number of Connects which all became defunct later. I didn’t maintain the subscription as I didn’t want the cost, and have used Spotify since.Now I’m looking at Apple Music. It offers a Hi Def option on music files - lossless - and even though I’m on S2 and have upgraded all my SONOS equipment to latest models, I may or may not be able to play the Hi Def audio through any of it. Really? We’ve gone backwards over the last 10 (?) years. I’d be interested to get a clear answer. I’m struggling to believe that SONOSNET is incapable of running a Hi Def stream around it.If it works, then I’ve got a reason to swap over from Spotify (who won’t offer Hi Def) to Apple. If it doesn’t work, then there is no reason. So Apple if you are listening, then it woul

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buzz
1 month ago
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GordonRoofContributor II
asked in Controllers and Music services

Not playing the radio station it says it is

I have my weekday alarm set to play Times Radio @ 5am weekday mornings and although the screen is saying that is what is playing, it is actually playing Classic FM ? This has happened 3 times now?

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Airgetlam
2 months ago
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HerrContributor I
asked in Controllers and Music services

Add to actual playlist android app

I am missing the option to add a title from seach view to the actual player at the end of the plalist or the “play next” option.I only see the option to add a title to a seperate stored playlist or to play the tile right now.I am working with the Android S2 app

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Jamie A
2 months ago
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Nigel_24Contributor II
posted in Controllers and Music services

Sonos Radio HD content

Spatial Audio/Atmos musicWith the launch of Era 300, Sonos radio HD should really be providing spatial audio/atmos mixed music on the service. Currently it appears that only Apple Music and Amazon Music Unlimited are providing access to this, and each requires a separate and specific subscription. I’d like to see this coming from Sonos Radio HD as the Era 300 speakers launch this month. Would that be possible? Moderator edit - combined posts

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T
1 month ago

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