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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,129 Topics
  • 58,525 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6129 Topics
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Badger8Contributor I
asked in Controllers and Music services
Resolved - Pandora Unable to Browse or asking for Authorization Code

Pandora decided to stop working today. It finally said it needed to be “reauthorized”. I hit the button and brought me to a page that asks for an activation code. But I don’t have an activation code… when I hit “forgot code” or “where to find code”, I get this...    I forgot my code If you have forgotten your code, you can retrieve it from the product you are trying to set up. Simply select the Pandora option on your product, and it will give you a code to use on this page.   But no matter where I look on the Sonos app, I don’t see an activation code.  When I hit the authorize button it pulls me through a screen or two within the app but no code found there.     I also tried to remove the service and re add. And have the same issue… I know this was much easier when I did it forever ago...

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3 years ago
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Sam MateosianContributor I
posted in Controllers and Music services
Allow controllers to pair with multiple home systems

I love the sonos connect so much that I got one at home, at work, for my brother, for my father and for my father in law. My only complaint is that my controller is locked to one system at a time. When I move between different houses I should be able to pair the controller on my phone with their systems and have it remember me when I come back - without resetting. I've seen the tip about bringing them all to one place and setting them up together. But that's not always possible or desirable. There is no real security concern because I still have to be allowed on their network and I'd still have to push the buttons on the device. Seems like a relatively simple software problem to allow me to pair with multiple systems and remember all the systems I've paired with.

105
J
5 years ago
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juriamAvid Contributor I
posted in Controllers and Music services
Has any posting here EVER produced anything ?

I have been a Sonos user, and have spent a LOT of money on their products since 2005. I have posted a few high priority, low difficulty suggestions over the years, and have watched *many, many* others do the same, and have not ever seen a SINGLE suggestion implemented. Can anyone name a single user-submitted suggestion that has been implemented by Sonos ?

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5 years ago
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windbagAvid Contributor I
asked in Controllers and Music services
How to get old iphone app?

I had just been getting a few iPod gen 2s specifically to use as Sonos controllers. I'd got two of them in, and installed the old app before the new App came out yesterday. Unfortunately I hadn't yet downloaded the old app to the third before it was updated yesterday. The new app reports as not compatible with my third Gen2. How can I get the old one & install it?

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A
5 years ago
Majo133
Majo133Renowned Enthusiast I
posted in Controllers and Music services
PSA: DO NOT UPDATE TO THE NEW APP YET (list of issues included)

Please if u have some issues u don’t see in my post, add them with bulletins, so there is a comperehensive lists for other users or the SONOS itself. Device: iPhone 14 Pro Max - iOS 17.4.11.) If u’re trying to TruePlay ERA’s 300 in the NEW APP (80.00.04), and microphones are disabled on the ERA’s themselves, then the TruePlay process fails.This is due to disabled microphones. If i tried it in the OLD APP (16.1), there was a step/prompt that warned me exactly about the microphones e.g. that they need to be enabled, so the TruePlay could run successfully. This prompt is missing in the NEW APP (80.00.04). So if u’re having TruePlay issues, try to enable microphones.2.) If u’re having issues with TruePlay not starting after tapping/hitting “Continue” button in the NEW APP (80.00.04), reboot your phone and it should work.3.) If u’re experiencing some other issues in the NEW APP (80.00.04), they might be mitigated by going to “Account” / “App Preferences” / “Reset App” which will logout you

103
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3 months ago
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prairiedogContributor III
posted in Controllers and Music services
9.0 Version App Keeps Freezing

Since updating my controllers to 9.0, the app keeps freezing up on my iOS devices. I have to close the app and stop it from running in the background before starting it up again. It will briefly work again before freezing again. I have deleted the app, shut down my device and reinstalled it. Still have the same issue. Anyone else having the same experience? And will this be fixed?

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5 years ago
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einarsoTrending Lyricist I
posted in Controllers and Music services
Sonos as Intercom / PA system

Surprised I can not find this idea in here. My house is not exactly small, and I am now running 7 Sonos players. When running the Sonos app on iPhone, it would be great to be able to select a sone (or a sone group), press a button and talk via my phone to that sone. I can not imagine it being a technically complex solution. I would be really excited about being able to use Sonos in this way, and so would quite a few others! (see discussion forum): http://forums.sonos.com/showthread.php?t=8672 Is this something that can be considered? If this could be a part of Sonos long term solutions, I would wait for it. Else I would need to start think alternative solutions.

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6 years ago
Ryan S
Ryan SRetired Sonos Staff
posted in Controllers and Music services
Now Playing Trueplay - Your Impressions

Trueplay is now available for the world to try and we’d love to hear what you think about the tuning. Have you noticed a change in your home? What are your impressions? Personally, I first set up Trueplay in the worst possible situation I had at home, an original PLAY:5 sitting half behind a hollowed out speaker tower speaker which was used as a table for a record player (it’s a long story). The room has stone floors, high ceilings, and a few couches. The difference was immense. After my dance around the room the PLAY:5 sounded like a completely different speaker. The highs were much clearer, and the lows resonated better throughout the room. Friends in the house couldn’t believe the difference either. The next room I tested was much better off. The PLAY:3 in there was in a better place already, sitting toward the corner of the room, on top of a table. Wood floors, much smaller room, lower ceilings. There was still a noticeable change, as Trueplay really does help out the PLAY

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G
6 years ago
Peter Mc
Peter Mc
posted in Controllers and Music services
Can digital audio playback be improved by resolutions greater than 16/44.1?

Copied from [url=https://en.community.sonos.com/components-228996/connect-no-longer-bit-perfect-6738927/index7.html#post16089914]another thread[/url], courtesy of jgatie - full question was: "Do you believe digital audio, outside of mastering/production techniques, can be improved by playback resolutions greater than 16/44.1?"

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chicks
7 years ago
sjoholm
sjoholmAvid Contributor I
asked in Controllers and Music services
IOS 11 and TruePlay

After updating to IOS 11 TruePlay doesn’t work!

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jgatie
6 years ago
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FishterContributor I
posted in Controllers and Music services
BBC radio on TuneIn going away March 22nd 2021

I listen to BBC Radio 4 every morning on my Sonos system. It's my alarm clock.This morning there is a short audio insert just before each hour telling me that the service will be stopping on March 22nd 2021 and that I should contact my service provider to ask them how I can continue to access the BBC content.I'm not in the UK, so the TuneIn service is still available (until now). What are the options for me to still receive my daily dose of British content over my Sonos system?iPhone related options are not applicable in this house.

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2 years ago
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GuitarSuperstarMaestro
posted in Controllers and Music services
"The Beginner’s Guide to Hi-Res Audio"

The 13.4.1 S2 update added hi-res (Ultra HD) and Dolby Atmos audio support from Amazon Music Unlimited. With this update, Sonos released this great article about hi-res audio and how you can listen to it on Sonos. It’s a very detailed and well-written article:https://blog.sonos.com/en-us/hi-res-audio-guide

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K
2 years ago
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Anonymous
posted in Controllers and Music services
provide login to tunein radio service

provide the functionality to login to tunein radio service in order to access saved favourites from other devices. simple.

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Chris
5 years ago
Zeek78
Zeek78Enthusiast I
asked in Controllers and Music services
Trueplay brings stereo pair out of balance

I have a strange problem. In one room I have 2 sonos five in stereo. After trueplay is done, they are out of balance. I have to slide the balance 5 points to the right. If i toggle trueplay on off, it is very noticeable. with trueplay off balance is in center 🤷🏻‍♂️ Anyway to fix this without using the balance control? 

90
J
1 year ago
Cheezy2
Cheezy2Avid Contributor III
posted in Controllers and Music services
Hate this new app 8.0

Just trying this new app on both android tablet and iPad. Still boring but now more difficult to use. Not intuitive or user friendly. I didn't like the app before now I hate it more. SONOS you need to get better app designers. This app is the only thing that would put me off recommending sonos to all friends and family. HORRIBLE,HORRIBLE HORRIBLE. BORING colours, BORING design, BORING LAYOUT.

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6 years ago
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Markus 24Contributor I
posted in Controllers and Music services
Request for a hardware remote control with physical buttons to control Sonos Speakers

Hi, I am posting this in the forum because I have the large hope that somebody from Sonos will read this and perhaps forward it to the development department or to a manager who has some influence in future sonos developments. I spent quite some time and put lots of energy into this topic, so I hope my message will somehow find its way to sonos management. The reason for this post is that I really wish there would be a hardware RF remote control with physical buttons to control Sonos Speakers. It is so so very annoying to have to 1. Clean not only one but all of your finger/hands if they are dirty - for example when working in the kitchen 2. Pick up your mobile phone or tablet from the table 3. Unlock your phone (very annoying and cannot disable if using my mobile with an exchange account from work, which automatically enables locking) 4. Search for and then Open the Sonos App 5. Control the App with your fingers every single time .. for such a simple task as changing the volume o

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D
6 years ago
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RyanS8888Contributor I
asked in Controllers and Music services
Sonos iOS Apps volume not working with iPhone volume button

The Sonos app suddenly not working with the iOS lock screen control and volume button anymore, suspect it happen after the Sonos iOS app updates. So far I had tried:Restart the iPhone and make sure the iOS and Sonos App having latest version Reset Sonos app Reset + uninstall + reinstall app Off and on Sonos ERA300 and do the above Research all possible solutions from Google but nothing helps yet :( All of this not working, my app version is 15.6 build 74043110 with iPhone 14 Pro iOS 16.6. Is anyone facing the same issue or this is a known software bug?

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Airgetlam
11 months ago
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TreeGuyTrending Lyricist I
posted in Controllers and Music services
Speaker password feature needed ASAP!

Sonos please task one of your engineers with adding a password option to the Sonos system just like Apple has done with their Homepods! Airplay2 is a game changer when it comes to an open system like Sonos because any device with Airplay2 capability can take control of a sonos system without intentionally installing the Sonos app. While this is convenient on some networks it is a royal pain in the arse for others. Take my home network as an example. I have two wireless networks - one for the family and one for guests. The guest network has no access to Sonos which is great. But everyone on the family network can control any speaker in the Sonos system because there is no way to secure them. Unfortunately I can't put them on a separate subnet due to the shared media and backup servers. Sure, I ask them not to connect to certain speaker and groups, but they don't see the harm in having the house filled with their cool tunes while I'm at work. Can't really blame them but it causes

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cariacou
5 years ago
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stewart123Contributor I
posted in Controllers and Music services
Sonos no longer support IOS streaming

Just got the message Sonos will no longer support IOS devices . Looks like it’s time to sell my speakers .

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J
4 years ago
Moonie
MoonieContributor I
asked in Controllers and Music services
Rubbish new update, what do others think ?

Hi there, I'm not really one to complain because my sonos equipment is the best I've ever brought. But I must say. I've just done the new update and I think it's a load of rubbish! I don't want my playlist clearing when I want to play another, I'd like to clear it myself thank you please! What do others think? Please take this on board, thank you .

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J
7 years ago
Bumper
Bumper
posted in Controllers and Music services
App Update 80.05.04

Alright, July 22 app update just dropped.I took the risk of updating so you don’t have to 🙃🤣 So far so good, it opened on first try. Will update.Is it working for you?Samsung Android users are you back to a working app? iOS release notes Added setup, configuration, and search for local Music Library Improved account settings for Sonos Pro subscribers Added line-in autoplay and compression settings Improved accessibility in Settings Improved notification for player firmware updates Improved Sub audio settings with Amp ETA THE GOOD :local library search is working Configuration and set up for local libraries is there but I’m not testing it as it’s working for me and I don’t want to tempt fate Line in auto play seems to be working. Sub audio has phase control and crossover frequency. I haven’t tested if they actually do anything but hopefully working as expected.***Loading way quicker on my network, ~2.5 seconds after a force close for Recently played, sonos favourites etc to populate.

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PloppyC
2 months ago
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Bigdog 39Contributor I
posted in Controllers and Music services
Murfie ceased operations

Hello.  The Murfie website says they have ceased operations.  As of today, my collection is still streaming but I cannot reach anyone there.  I have about 600 discs uploaded as FLAC files there and am very concerned to be able to retrieve those in tact. Anyone else use Murfie or any suggestions? Thank you, Bigdog39

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4 years ago
Paul Gordon
Paul GordonEnthusiast II
posted in Controllers and Music services
Replacement CR100?

What's best to replace the CR100 ?

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controlav
6 years ago
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nealrogersTrending Lyricist I
posted in Controllers and Music services
Battery drain on Android app 9.0.1

3 minutes ago I see I'm not the only one with this problem - the latest update seems to have caused the app to consume more battery than the screen, even with notifications and lock screen off! I've had no choice but to uninstall the app as killing it, clearing cache etc, none of the usual things fixes it.

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Airgetlam
5 years ago
BarryM
BarryM
posted in Controllers and Music services
Show the Composer tag on the Now Playing screen

The Now Playing widget shows Album, Artist and track title. It doesn't show the Composer name, even though Sonos has this information in its indices. Many classical albums are a composite program of works by various composers. When a track is queued, or playing, there is no way whatsoever to discover who the composer is. The titles given to classical works often give little clue; eg. "String Quartet No. 8 in E minor, Op 59.2: I. Allegro" ... pick the composer? It is very disappointing that this feature hasn't been implemented after 5+ years of requests from customers who enjoy classical music. I can't see why it isn't self evident that feature is required. In most instances a Sonos improves upon playing music from a physical cd; ie. I don't have to find it, and then put it away. This is an instance where the use of a Sonos degrades the experience; ie. I am listening to something, but I can't tell what it is, as I have no longer have access to the cover.

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E
4 years ago
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