General feedback and conversation

Want to talk about something that doesn't fit any of the other categories? This is the place.

  • 1,015 Topics
  • 6,566 Replies
Mr. T
Mr. T
solved this question

What formats can I play on Sonos?

Sonos can play upto 24/48See Supported audio formats
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AjTrek1
AjTrek1
started this topic

Sonos Pro Tip: Upgrading/Changing iPhones

HelloI had meant to post this 3 years ago when I upgraded to my iPhone 12. Well the time has come to upgrade to iPhone 15. The best way to m...
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C
Catch2244
started this topic

Dolby Atmos

Hello community ! I came here for some help so any answers would be greatly appreciated . And please I only ask to lessen all the technical...
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1015 Topics

G
GuitarSuperstarMaestro
posted in General feedback and conversation

New Sonos App Wishlist

Overall, the new Sonos app seems to be an improvement over the previous version. But I am disappointed that many useful features from the previous app weren’t included. So here is my wishlist for the new Sonos app: Bring back the shortcut to the EQ settings on the Now Playing screen. Bring back the “HD” and “Hi-Res” icons on the Now Playing screen when streaming lossless or hi-res lossless music from your local music library. Bring back the number indicator on the volume slider on the Now Playing screen. Under About My System, show what audio format is playing after “Audio In:” while playing TV audio. Bring back the alphabetical search/quick scroll feature for local music libraries. Include local music libraries in the Search feature. When viewing albums from a specific artist, allow the option to switch from list view to grid view. What other features would you like to see brought back or added?

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C
34 minutes ago
T
TS51Contributor I
posted in General feedback and conversation

new App

As a longtime Sonos customer I am extremely disappointed in this latest Sonos App update.  Frankly, it is a ‘buggy’ mess!  No timer, room selections don’t lock and select “by themselves”, music selection non-functional, the list goes on and on. There should have been much better beta testing before putting this version into production.  I wish I could undo this update. 

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T
39 minutes ago
T
TS51Contributor I
posted in General feedback and conversation

New Sonos Update

As a longtime Sonos customer I am very disappointed in this latest Sonos App update.  Frankly, it is a ‘buggy’ mess!  There should have been much better beta testing before putting this version into production.Hopefully the Sonos team can quickly perform damage control and fix the multitude of problems I’ve experienced in just 5 minutes of using this new App.  Very frustrating.

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T
54 minutes ago
Dogdad
DogdadHeadliner III
posted in General feedback and conversation

new app

Gosh….all the posts here and all the fb Sonos forums that just hate the new app. I after reading them will not update the app.Will Sonos stand up and correct its mistake or turn around and walk away and do nothing? Curious on how it will be handled.

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Dogdad
55 minutes ago
M
MriharContributor I
posted in General feedback and conversation

This New S2 App is Horrible

Can Sonos provide the option to reinstall the older S2 app. The new S2 app completely sucks. Everything I found convenient/accessible has been completely destroyed. The thought of using this new app makes me cringe. Even changing volume of different speakers vs the group has been made a chore. Grrrrrrrwhat the f!

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M
2 hours ago
H
HistologistContributor I
asked in General feedback and conversation

New Sonos app

Sonos has released it too soonmany of the home content is showing as cannot display, you can’t rearrange favourites…etc etc.when is the bug fix update available?

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B
2 hours ago
V
vmedinskiyContributor I
asked in General feedback and conversation

Cannot test my service with customsd with new sonos app

I cannot test my service with customsd with new sonos app.In new app my test service is invisible.Fortunately on my old ios device I have a previous version of app and it works.

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V
4 hours ago
T
TheMusicContributor I
asked in General feedback and conversation

Revert App on App Store?

I just got screwed for tomorrow. I use the Sonos speaker in my room as my alarm with my phone to control, and once I updated to the new app, that was the end of that. No ability to add, edit or adjust alarms from the new phone app. I do not have a desktop app which is support’s idea of a workaround for releasing an unfinished app with no way to revert the old app..? The workaround should be to revert and wait till the app has the same or better functionality. If I had the option to revert to the old app on the App Store this would not have been an issue.  Please let us all go back until this app has parity with the old app (at least!).

3
K
5 hours ago
T
Trad99Enthusiast II
asked in General feedback and conversation

New App - how to add a track to an existing queue?

On the new app, when I click on an individual track, the only option I get is to replace the queue. How do I leave an existing queue in place and just add one additional track to the queue? I was easily able to do this on the prior app, but can’t find any way to do this on the new app.

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Ken_Griffiths
6 hours ago
J
jon_meganeContributor I
posted in General feedback and conversation

no volume control for pairing speakers on new app

is really damn changes 👎too many steps to accsess. I just wanna reach at volume balance control of pairing speakes at first view. 

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J
6 hours ago
E
elangsruContributor II
posted in General feedback and conversation

Radio program fails to play in new app

After updating to new app the Recent list fail to play radio programs.  I get “something went wrong” error when trying to access. Seems strange it links to the program it self and not the station. I would assume link to the station will solve it (NRK Radio in Norway).

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E
7 hours ago
T
Trad99Enthusiast II
asked in General feedback and conversation

Please can we go back to the old app

I’ve been struggling with this new app for two hours now. So many things are missing or difficult to use compared to the old app. Please, can you continue to make the old app available for people who still prefer to use that one. I was fine with that app, and would like to revert to using it. Please give us a way to do that.

10
K
7 hours ago
A
avro57Contributor I
asked in General feedback and conversation

New app sux

No timer no alarm settings widgets on Android gone. Workaround to use desktop pretty inconvenient to say the least. Pretty much a failed roolout for me. 

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A
7 hours ago
T
thoskinContributor I
posted in General feedback and conversation

s2 app upgrade

New app. Upgraded on one device. Glitchy to begin with. Most things there with new navigation, no biggy. Only frustration is groups as before are shown under “manage” but not all the groups are available for selection to actually play as a group. In my case 3 out of 5 groups can be selected to play. Deleted and recreated those not appearing but still no go. Wait and see I guess. Thankfully I didn’t upgrade in every device.

0
T
11 hours ago
L
LCOContributor I
asked in General feedback and conversation

support multiple series

I have series 1 setup at my home.  Haven’t updated as multiple products are not supported on S2.  I have a second home that I want to create a new set up with newer products.  I run my system from my I iPhone with the S1 app.  How do I use one phone for S1 and S2 support?  

5
Airgetlam
14 hours ago
H
HoppelhaseContributor I
asked in General feedback and conversation

neue App 7.mai 2024

Hi,Habe mir heute das neueste Update installiert. Weiß jemand wo der schlummermodus abgeblieben ist? Danke für eure Hilfe  Moderator Edit: Added translation by GoogleHi,I installed the latest update today.Does anyone know where the snooze mode went?thank you for your help

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H
16 hours ago
G
GuitarSuperstarMaestro
posted in General feedback and conversation

Sonos Headphones Leak

From The Verge:https://www.theverge.com/2024/5/6/24150573/sonos-ace-headphones-reveal-leak-wireless I wonder what that thing is under the headphones case...

1
Bumper
1 day ago
B
brucemacEnthusiast II
asked in General feedback and conversation

Feature Request - Sonos App

Please add visualizer functionality and controller layout customization.As a Port and Connect (S2 compatible) owner who integrates into other amp/passive speaker zones, it would be great if these features were available.For example, I have a Sonos zone in my primary home theater by way of Port, but use my Mac Mini to display the Sonos app on my TV. This works, but it could be a lot more visually appealing if there was a way to customize the layout. For example, larger cover art, bitrate/resolution, etc. This is not an edge case.Take it a step further and add some eye candy with options for visualizers. Heck, open it up to the community and I bet we'd see some awesome content brought forward. VU Meters would be cool for example. Lot of possibilities. People (not all) want the eye candy and your competitors are incorporating it alongside support for lossless high resolution audio. If you're not going to support the latter, you should look to support the former in my opinion.

3
controlav
4 days ago
V
Vil26Contributor I
posted in General feedback and conversation

The replacement process is frustrating.

About a week ago, I sent two speakers for replacement. Only one had a problem with the Wi-Fi, but since I was using them as a stereo pair, the representative told me to send both. They received the first one (the one with the Wi-Fi card issue or something like that) on Wednesday, 4/25, and sent the replacement the same day. I got the notification that they received the second speaker on the same day, 4/25, a few hours later. It's been a week, and they haven't even sent me the shipping number for its replacement. According to their email, I was supposed to receive the replacement 1 to 5 days after they received my speaker. I've contacted them multiple times, and all they tell me is that they've escalated it to the returns area, but that doesn't help me. The first time they escalated it was days ago, and I still haven't received any follow-up email.It's quite frustrating because I've read stories from other people here, and it seems that when this happens with SONOS, it can take months t

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V
5 days ago
Dogdad
DogdadHeadliner III
asked in General feedback and conversation

setting up a pair of one SL’s for tv sound

If there’s a Beam , Sub, and A pair of One SLs set up with a tv , can the Ones be removed and then set up as a different room to play the tv sound but not as surrounds? A new cigar shop has these speakers set up and the owner would like to have the Ones play the tv sound but not as surrounds. The Ones are by a different tv then the Beam. Hope this makes sense. 

3
Airgetlam
5 days ago
W
Woodie52Contributor I
asked in General feedback and conversation

Connecting iPhone to Wifi-connected Port

I have a Wifi-connected Sonos Port that works fine with my Android phone app, but we can’t connect my wife’s iPhone, which can’t find the Port on our LAN.

9
AjTrek1
6 days ago
R
Revird55Contributor I
posted in General feedback and conversation

connectivity of sonos speaker to changed broadband

sonos connectivity with changed broadband supplier, I’m unable to connect the speaker insofar as I cant get the speaker working as before  

1
Ken_Griffiths
6 days ago
W
wjones2024Contributor I
posted in General feedback and conversation

why is your connection so unreliable?

I’ve given up now. After several years of having to reinstall, reconnect or just give up on listening to music when I want to but Sonos don’t want me to I’m giving up.I’ve gone through several routers during this time and the same issues happen. It works then one day it just does not. No connection, cnnot find system etc. Every single other item I connect to the router works fine. It’s solid.Sonos reliablilty is pathetic. TV, laptop, phone, Amazon stuff etc All fine.So I’ve decided to gift myself the gift of time. No longer will I spend hours trying to reconnect the Sonos system. I’ll just play it on loudspeaker from my phone. or buy another speaker, I’m guessing the cheapest made one will work better than Sonos. I’ll be binning both my speakers. £100 plus each wasted. I’d sell them but I do not want to open up another person to the terrible experience owning a Sonos will bring. I do not want to rob them of all that time.Thanks for nothing Sonos.Anyone on the fence of bying a sonos. Pl

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jgatie
7 days ago
M
MarinopirContributor I
posted in General feedback and conversation

no more local music libraries

Support just told me the new app will not initially support local libraries. That’s the only thing I use Sonos for so for some undetermined number of months my system will be useless. This is really upsetting. I was told that I can avoid doing the update but is that an option?  I’ve been a loyal Sonos user since it first became available, and now it feels like I may lose all its functionality. 

3
N
7 days ago
D
DguerreroeContributor I
asked in General feedback and conversation

What is the issue with Pay Pal Pending order

Hello , I’ve made a purchase using Pay Pal , and it appears to be pending , since i’ve read that if its pending Sonos has not taken the money but Pay Pal has charged my credit card.How long does this usually take ?Should i cancel my order and shop elsewhere?Has anyone cancel a pending order ? Time is crucial since they are a gift.thanks for your help

4
D
8 days ago
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