General feedback and conversation
Want to talk about something that doesn't fit any of the other categories? This is the place.
- 854 Topics
- 5,824 Replies
I'm looking at completing a 5.1 surround sound system in my living room with the Sonos Sub. As you can see in the photo below, the room has a bit of a strange layout (ignore the furniture placement, I drew in my current TV and speaker setup). I've got this recessed area that is approximately 8-9 feet off the floor above a hallway. There's actually an outlet up there, so this would be an awesome place to hide a subwoofer. I would probably lay it horizontally so that it wouldn't be visible from the floor. Any thoughts on if this would or wouldn't work? Any input would be appreciated! [img]https://uploads-eu-west-1.insided.com/sonos-en/attachment/e89ec7d6-0bc5-4127-b251-63ec79d775cb.jpg[/img]
I have 5 Sonos devices. All been working fine. Half way through the day, 4 disappear from the app. Managed to reconnect most, but my beam now won’t connect to the wifi. Wifi is fine, and the connected devices are working. This has happened a few times and is really annoying. Was considering more Sonos devices but not sure it’s worth it now
Now that Sonos have announced that their products have an end-of-life (EOL), sometimes in as little as 5 years from purchase, can they please clarify their expected EOL projections for all products? Classifying them as “modern” or “legacy” does not help and is far too simplistic. Products can move status overnight without warning. It would be useful to know that a Sonos product bought today for several hundred pounds is expected to be viable for, say, 5yrs. If Sonos wishes to be a software company, they will need to embrace a more mature approach to this issue, and offer an SLA within each product sale to set customer expectations. For example, the Windows 10 support life-cycle has a five-year mainstream support phase that began on July 29, 2015, and a second five-year extended support phase that begins in 2020 and extends until October 2025. Microsoft manages this level of expectation management and costs a fraction of the cost of a home speaker system.
Is the new community your idea of an improvement? It is anything but an improvement. Several important threads I started have lost content. When I try and type a response, I can't see the entire response I am creating--it only allows me to see a couple of lines at a time. I am a long-time Sonos user, and I feel that I have been slapped in the face. Sonos no longer has my endorsement.
I cannot connect my SONOS to my NAS where all my music library is siting. I have tried many options: "Manage Music Library" - > "Music Library Setup" -> "Add new Share" -> Enter static IP address, or enter \\myNASname\music, or enter "Music", or many other options. Nothing works. I have also downgraded security to SMB1. I am using Windows 10, and am trying to connect Sonos from my iPhone. The NAS is a DS218+. As far as I can tell, the whole music library is shared. I'm a bit at a loss, any help most welcome.
I see SONOS connects to multiple dozens of music and other services. I want the same ability to have app integration, air-play or "cast" audio from my Peloton Android bike to Sonos. The speakers that come with the bike are week. This would be a great feature and really spice up the workout experience. It would also benefit SONOS for users (and there are many like me) that want more sound when they work out. Bluetooth is not enough as I have the workout room setup with speakers through a SONOS port. I would think its best to setup like Pandora, Apple Music, Spotify and similar services. An “airplay” type of casting to a SONOS one would be secondary as an option here. Summary: Connect both services, benefit tens of thousands (they have millions) of Peloton users. The benefit goes into exposure to SONOS for these new users. The byproduct is the benefit of better sound than the tiny speaker built into the bike. Reach out if you would like this feature added!
Hi Sonos designers, I would like to request the function to be able to play the sonos stream from my pc through my bluetooth or even wired headphones. We are in an office, and although the music choice is great and sonos platform works a treat, the general background noise of the office means I end up regularly swapping back to the spotify app/you tube through my headphones. Any ideas? Many Thanks
I’m just wondering if it would be possible with future software updates to use a Sonos amp to get a full Sonos Dolby atmos setup? It seems that you can already use the amp in a 5.1 setup to provide the rear speakers (using 3rd party in ceiling speakers) so why not use it to provide Dolby atmos to the in ceiling speakers (either 2 or 4) instead with a pair of play:1’s providing the rear channels. Apparently atmos can only be passed over hdmi and not optical but now that the beam connects to the tv with hdmi through the arc port doesn’t this make this idea more feasible.? im sure Sonos could produce a Dolby atmos specific in ceiling speaker so that the speakers audio qualities were known so that true play tuning could be used. The ideal setup would be beam (or updated playbar with hdmi/arc), sub, 2x play:1 as rear channels, and amp which would be a wired to the in ceiling speakers and configured to provide the the “atmos” in ceiling speakers and grouped with the rest of system.
Hey all! I’m making this post simply to throw my hat into the ring for wanting stereo pairing over Bluetooth using the Sonos Roam. I was pretty disheartened to receive mine and find out that it only works via WiFi. For an otherwise feature-rich and premium product, it seems like a glaring omission. Heck, I’d be satisfied with having the option of pairing two or more together as a group instead of in a stereo pair.Given that I’ve since discovered that the Move has yet to support this also, I’m assuming there must be some significant technical hurdles preventing it, so I’m certainly not going to get my hopes up… that said, I gotta at least ask in the hopes that this can some day be a reality. My Roam is so lonely by itself, but if I can’t make a stereo pair/group over Bluetooth, it’ll just have to get used to it lol.Thanks a bunch!
Hello, I cannot make the Beam work with my telly; it's got the optical Audio output (no ARCH) so I used provided HDMI-to-optical adapter. The beam recognizes it during the setup, but again, no sound. I saw suggestions to unplug other HDMI cables from the telly, but this is how the signal comes to it - through a single HDMI from a receiver, so how can I test the speaker if no signal is provided to the telly and, consequently to the Beam? I used a different (working) HDMI cable with the provided adapter, no luck. I then hooked the Beam to the PlayStation 3 optical audio -- no sound from there either. Is the adapter faulty or shoulod I send the Beam back for a replacement? Also, the Beam works great streaming Spotify from my phone. Thank you
Several months ago I retired my original Sonos piece, a Connect, and replaced it with the new model. At this time Sonos was bricking old pieces when you replaced them. But as we all know, this caused a major blow-back from customers and supporters and they walked back that decision, announcing that the older devices would not be supported when Sonos 2.0 arrived. The old devices wolud continue to function without upgrades or support. So I decided to haul out my old Connect and put it back to work in my shop. When I went through the setup the device told me it had been retired and couldn’t be added to my system. So, I’m confused. If the device has been retired can it be un-retired? Thanks for your input.
Iam currently using version 12.2.2 and was working until yesterday and today it stopped working with a message 'unable to connect to sonos, learn moreI have tried to reset app, reconnect the playbar, sub, play speakers but nothing changed, this ain't the first time this is happening. Could someone help pls???I'm using wireless router to connect and still the same issue and it's bloody disappointing and annoying!!!
Hello. I've been using Sonos to to play Apple Music playlists well above 500 songs for several weeks now and just this afternoon got this dreaded message with no ability to listen. I see this has been discussed quite a bit but each thread has been closed and I'm unsure if there's a fix. If it's a known issue I'd certainly hope there is a fix. Can someone please advise? Thanks kindly.
So I am ecstatic over using a new play 5 gen 2 as my sweet little hi fi compact setup in my bedroom for playing vinyl and digital there. sonos does a better job translating vinyl to the digital realm and back than any other sub $1000 system. I bought and returned a few, including the Bluesound. play 5 gen 2 a BIG step up in SQ. But I now have a 2 month problem that Sonos is aware of and won’t fix. my turntable has always had better than cd fidelity at source level set to level 9. well now level 9 is with a bug and won’t work. levels 1-8 work fine, but at a cost of lower fidelity from the digital volume reduction, making it pointless to spin records. yes, level 10 is still operative, but only if you select 9. selecting 10 leaves you at the last level you were on. thus 9 is now skipped altogether. the end result is if you toggle from 8 to 9, what is really happening is (listening) you are going from 8 to 10. closing app and reopening verifies all this. why the big deal? bec
I HAD A PLAY 5 AND PLAY 1 BOTH GO BAD AT THE SAME TIME. ON MY CALL (MAYBE THE 6TH) SONOS AREED TO A REPLACE AND RETURN, WHICH IS AVAILABLE IN MY AREA…. THIS IS IMPORTANT----OF COURSE THEY CHARGED ME FOR SPEAKERS AND SAID THEY WOULD REFUND WHEN I SENT THE OLD ONES BACK (NOT VERY OLD) NOW THEY ARE SAYING THEY REFUNDED MY BANK OVER 3 WEEKS AGO AND MY BANK SAYS NO THEY DID NOT….SO I AM OUT HUNDREDS OF DOLLARS AND NOT SURE WHERE TO TURN HOW DO YOU REACH SOMEONE WHO WILL HELP….I HAVE MY RMA NUMBER AND MY RECEIPT OF WHEN THEY DID RECEIVE EQUIPMENT…. SINCE I HAVE HAD SONOS I HAVE HAD PROBLEMS, BUT LOVE IT WHEN IT WORKS AND OUT OF MY 20 PLUS CALLS, ONLY HAD ONE THAT WAS HANDLED WITH WHAT I WOULD CALL EXCEEDS EXPECTATIONS
Is this 1980? What are the Sonos product engineers thinking? I am terribly disappointed with the lack of Bluetooth connectivity in Sonos Beam. Such an expensive product missing basic functionality! These days, even the $5 speakers come with a Bluetooth connection. I would not have purchased Sonos Beam had I know this. Buyer beware!
With this new platform we believe we are building the foundation for a great and growing community for years to come, but we also recognise that there’s room for improvement. This platform is different from the ones it has replaced, and will never function in exactly the same way, but contrary to the previous platforms we will be able to optimise and make improvements over time. We’ve received great feedback, and as promised, we intend to communicate transparently about what we can and can’t do to improve the community in the weeks and months to come. This topic will be the place where we maintain a list of upcoming changes that have been asked for and where we post updates when something is implemented. We also want to point out changes we have requested but where feasibility is not yet certain, as well as areas where we know we won’t be able to make changes in the near future. We will be looking for more feedback on some areas as they are being planned, so we’ll keep you poste
I'm looking to order a speaker set consisting of the Arc, sub and 2 Ones. Sonos is showing out of stock. Does anybody know when the likelihood of these being available to order?.…Seems like either Sonos is hugely popular or their stock management is pretty non existent. After reading a few comments its not looking good. Appreciate the unprecedented times we're facing but you would think given the quality of the product its a shame the online ordering is not so good.
It’s annoying that crossfade won’t work from Spotify unless you create a queue in Sonos. I found a better work around then what is posted here in the forum. SoundCloud is even worse. The best option is If you AirPlay Spotify or SoundCloud then to Sonos then you can just enjoy your music without having to do weird extra clicks in the Sonos app
Because many of us use our phone as a controller for Sonos when streaming of Spotify, Audible or Pandora it is very annoying that the streaming doesn’t stop when receiving a phone call. I understand that you desgined this intentionally, but since most of us use our phones to control Sonos could you please modify this? Thank you,Elaine
Hi SONOS, When I change music source (from TV to music or radio) I always have to adjust the volume, which means that my ears often get blown away. My idea is for SONOS to automatically remember the last volume level for the different sources (TV, Spotify, Radio) and automatically adjusted to this level when the source is changed. I believe that it is rather easy to program/implement. Anything I missed? (I already have set alarms in the morning to always adjust the starting volume, but this is not what im looking for :-)). - Peace.
Let's talk business
Sonos is looking for engaged business owners and installers in the EU and the USA to influence Sonos’ product development.Take the survey
Take the survey and you could join the Sonos Professional Sounding Board, an exclusive online research community.
Members have the opportunity to participate in discussions, surveys, focus groups and more. You’ll be rewarded for your time and efforts with points that can be exchanged for rewards, plus you’ll have the chance to win Sonos product and swag!
Login to the community
Log in or register to reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.